TOSHIBA Satellite A500/ Satellite Pro A500/ Satellite A500D/ Satellite Pro A500D series User's Manual
Copyright © 2009 by TOSHIBA Corporation. All rights reserved. Under the copyright laws, this manual cannot be reproduced in any form without the prior written permission of TOSHIBA. No patent liability is assumed, with respect to the use of the information contained herein.
Manufactured under license from Dolby Laboratories. Dolby and the double-D symbol are trademarks of Dolby Laboratories. Dolby Home Theater is a trademark of Dolby Laboratories. ExpressCard is a trademark of PCMCIA HDMI, the HDMI logo and High-Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC. LabelFlashTM is trademark of YAMAHA Corporation. Photo CD is a trademark of Eastman Kodak. Wi-Fi is a registered trademark of the Wi-Fi Alliance.
FCC information FCC notice "Declaration of Conformity Information" This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
EU Conformity Statement This product and - if applicable - the supplied accessories too are marked with "CE" and comply therefore with the applicable harmonized European standards listed under the Low Voltage Directive 2006/95/EC, the EMC Directive 2004/108/EC and/or R&TTE Directive 1999/5/EC. Responsible for CE-marking: TOSHIBA EUROPE GMBH, Hammfelddamm 8, 41460 Neuss, Germany.
Canadian regulatory information (Canada only) This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulation of the Canadian Department of Communications. Note that Canadian Department of Communications (DOC) regulations provide, that changes or modifications not expressly approved by TOSHIBA Corporation could void your authority to operate this equipment.
Japan regulations Region selection If you are using the computer in Japan, technical regulations described under Telecommunications Business Law require that you select the Japan region mode. It is illegal to use the modem in Japan with any other selection. Redial Up to two redial attempts can be made. If more than two redial attempts are made, the modem will return Black Listed. If you are experiencing problems with the Black Listed code, set the interval between redials at one minute or longer.
ETISALAT PERMIT NO.:E05/01/254/G Certificate No.#SL405083 1911 04604/POSTEL/2007 US:AGSMD01BDELPHI PTC 211/05/074 Factory ID: E A05-0413001 No:ESD-CPE-0500938 N723 CCAC07M10010T6 Agere DELPHI D40(AM5) 54-5681 Agere Systems Inc. Approval by PTA,2007 NYCE/CT/0003/07/TS Cofetel no : TTDAGDE07-056 0455-06-2565 0107898349890382 TE-2005/174 Agere Systems Delphi Modem D40 Approval No.
Type of service Your modem is designed to be used on standard-device telephone lines. Connection to telephone company-provided coin service (central office implemented systems) is prohibited. Connection to party lines service is subject to state tariffs. If you have any questions about your telephone line, such as how many pieces of equipment you can connect to it, the telephone company will provide this information upon request.
Instructions for IC CS-03 certified equipment 1. The Industry Canada label identifies certified equipment. This certification means that the equipment meets certain telecommunications network protective, operational and safety requirements as prescribed in the appropriate Terminal Equipment Technical Requirements document(s). The Department does not guarantee the equipment will operate to the user’s satisfaction.
Notes for Users in Australia and New Zealand Modem warning notice for Australia Modems connected to the Australian telecoms network must have a valid Austel permit. This modem has been designed to specifically configure to ensure compliance with Austel standards when the country/region selection is set to Australia. The use of other country/region settings while the modem is attached to the Australian PSTN would result in your modem being operated in a non-compliant manner.
■ Some parameters required for compliance with Telecom’s PTC Specifications are dependent on the equipment (PC) associated with this modem.
■ The transmit level from this device is set at a fixed level and because of this there may be circumstances where the performance is less than optimal. Before reporting such occurrences as faults, please check the line with a standard Telepermitted telephone, and only report a fault if the phone performance is impaired. ■ It is recommended that this equipment be disconnected from the Telecom line during electrical storms.
Following information is only for EU-member states: Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste. Integrated batteries and accumulators can be disposed of with the product. They will be separated at the recycling centres. The black bar indicates that the product was placed on the market after August 13, 2005.
ENERGY STAR® Program Your Computer model may be ENERGY STAR® compliant. If the model you purchased is compliant, it is labeled with the ENERGY STAR logo on the computer and the following information applies. TOSHIBA is a partner in the ENERGY STAR Program and has designed this computer to meet the latest ENERGY STAR guidelines for energy efficiency.
LUOKAN 1 LASERLAITE APPAREIL A LASER DE CLASSE1 KLASS 1 LASER APPARAT Before it is shipped, the Class 1 Laser is certified to meet the United States Chapter 21 Standards of the Department of Health and Human Services (DHHS 21 CFR). For any other country, the drive is certified to meet the Class 1 Laser standards of IEC825 and EN60825. Optical disc drive safety instructions ■ The drive employs a laser system.
HLDS GT20N/GT20F Location of the required label COMPLIES WITH FDA RADIATION PERFORMANCE STANDARDS, 21 CFR SUBCHAPTER J. MANUFACTURED Hitachi-LG Data Storage, Inc.
Toshiba Samsung TS-L633A/TS-L633P Location of the required label PRODUCT IS CERTIFIED BY THE MANUFACTURER TO COMPLY WITH DHHS RULES 21 CFR CHAPTER 1, SUBCHAPTER J, APPLICABLE AT THE DATE OF MANUFACTURE.
International precautions CAUTION: This appliance contains a laser system and is classified as a “CLASS 1 LASER PRODUCT.” To use this model properly, read the instruction manual carefully and keep this manual for your future reference. In case of any trouble with this model, please contact your nearest “AUTHORIZED service station.” To prevent direct exposure to the laser beam, do not try to open the enclosure.
OBS! Apparaten innehåller laserkomponent som avger laserstråining överstigande gränsen för laserklass 1. VAROITUS. Suojakoteloa si saa avata. Laite sisältää laserdiodin, joka lähetää näkymätöntä silmilie vaarallista lasersäteilyä. CAUTION: USE OF CONTROLS OR ADJUSTMENTS OR PERFORMANCE OF PROCEDURES OTHER THAN THOSE SPECIFIED IN THE OWNER’S MANUAL MAY RESULT IN HAZARDOUS RADIATION EXPOSURE.
Table of Contents Copyright. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Disclaimer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ii Macrovision License of Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . iii FCC information . . . . . . . . . . . . . . . . . . . . . . . .
Special features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . TOSHIBA Value Added Package . . . . . . . . . . . . . . . . . . . . . . . . . . . . Utilities and Applications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Chapter 2 1-12 1-15 1-16 1-20 The Grand Tour Front with the display closed . . . . . . . . . . . . . . . . . . . . . . . . . . .
Heat dispersal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-49 Using the Hard Disk Drive (HDD) Protection . . . . . . . . . . . . . . . . . . 4-49 Chapter 5 The Keyboard Typewriter keys. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Function keys: F1 … F12 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Soft keys: FN key combinations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Hot keys. . . .
SSD/HDD drive capacity. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LCD . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Graphics Processor Unit ("GPU”). . . . . . . . . . . . . . . . . . . . . . . . . . . Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . USB Sleep & Charge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . External HDD Capacity. . . . . . . .
Preface Congratulations on your purchase of the TOSHIBA Satellite A500/Satellite Pro A500/ Satellite A500D/Satellite Pro A500D series computer. This powerful notebook computer provides excellent expansion capability, includes multimedia functionality, and is designed to provide years of reliable, high-performance computing. This manual tells how to set up and begin using your TOSHIBA Satellite A500/Satellite Pro A500/ Satellite A500D/Satellite Pro A500D series computer.
Preface Chapter 4, Operating Basics, includes tips on care of the computer and on using the touchpad, the fingerprint sensor, optical disc drive, Audio/Video controls, the web camera, the microphone, the internal modem, the FM tuner, wireless communication and LAN. Chapter 5, The Keyboard, describes special keyboard functions including the keypad overlay and hot keys. Chapter 6, Power and Power-up Modes, gives details on the computer’s power resources and battery save modes.
Preface Key operation Some operations require you to simultaneously use two or more keys. We identify such operations by the key top symbols separated by a plus sign (+). For example, CTRL + C means you must hold down CTRL and at the same time press C. If three keys are used, hold down the first two and at the same time press the third.
General Precautions TOSHIBA computers are designed to optimize safety, minimize strain and withstand the rigors of portability. However, certain precautions should be observed to further reduce the risk of personal injury or damage to the computer. Be certain to read the general precautions below and to note the cautions included in the text of the manual.
General Precautions To keep your computer in prime operating condition, protect your work area from: ■ Dust, moisture, and direct sunlight. ■ Equipment that generates a strong electromagnetic field, such as stereo speakers (other than speakers that are connected to the computer) or speakerphones. ■ Rapid changes in temperature or humidity and sources of temperature change such as air conditioner vents or heaters. ■ Extreme heat, cold, or humidity. ■ Liquids and corrosive chemicals.
General Precautions Mobile phones Please be aware that the use of mobile phones can interfere with the audio system. The operation of the computer will not be impaired in any way, but it is recommended that a minimum distance of 30cm is maintained between the computer and a mobile phone that is in use. Instruction Manual for Safety and Comfort All important information on the safe and proper use of this computer is described in the enclosed Instruction Manual for Safety and Comfort.
Chapter 1 Introduction This chapter provides an equipment checklist, and it identifies the computer’s features, options and accessories. Some of the features described in this manual may not function properly if you use an operating system that was not pre-installed by TOSHIBA. Equipment checklist Carefully unpack your computer, taking care to save the box and packaging materials for future use.
Introduction Software The following Windows® operating system and utility software are pre-installed.
Introduction Documentation ■ TOSHIBA Satellite A500/Satellite Pro A500/ Satellite A500D/Satellite Pro A500D series Portable Personal Computer User’s Manual (User’s Manual) ■ Instruction Manual for Safety and Comfort ■ End User License Agreement If any of the items are missing or damaged, contact your dealer immediately. Features This computer incorporates the following features and benefits: Processor Built-in Your computer is equipped with one processor and processor type varies depending on model.
Introduction Memory Slots PC2-6400 1 GB, 2 GB or 4 GB memory modules can be installed in the two memory slots of below models: Mobile Intel® PM45 Express Chipset model/ Mobile Intel® GM45 Express Chipset model/ Mobile Intel® GL40 Express Chipset/ AMD M780G Chipset model/ AMD M780V Chipset model. Maximum system memory size and speed are depending on the model you purchased. ■ Maximum size of memory can be installed on Mobile Intel® GL40 Express Chipset models is 4GB.
Introduction Video RAM Video RAM depends on the model you purchased. Mobile Intel® GM45 Express Chipset model/ Mobile Intel® GL40 Express Chipset model: Video RAM capacity shares with main memory, and the proportion depends on Dynamic Video Memory Technology.
Introduction Disks Hard disk drive or Solid state drive This computer is equipped with the following types of Solid State Drive(SSD),hard disk drive(HDD).The capacity of each hard disk drive model is different. ■ SSD ■ 64GB ■ 128GB ■ 256GB ■ HDD ■ 160GB ■ 250GB ■ 320GB ■ 400GB ■ 500GB Please note that part of the hard disk drives overall capacity is reserved as administration space. Additional hard disk drive sizes may be introduced.
Introduction Optical disc drive User’s Manual DVD Super Multi drive The drive reads DVD-ROM's at a maximum 8x speed and CD-ROM's at a maximum 24x speed, and writes CD-R's at up to 24x speed, CD-RW's at up to 24x speed, DVD-RW's at up to 6x speed, DVD-R's, DVD+R's and DVD+RW's at up to 8x speed, DVD-R (Dual layer) at up to 6x speed, DVD+R (Double Layer) at up to 6x speed and DVD-RAM at up to 5x speed, and supports the following formats: ■ CD-R ■ CD-RW ■ DVD-ROM ■ DVD-Video ■ CD-DA ■ CD-Text ■ Photo CD™ (
Introduction Keyboard Built-in The internal keyboard provides dedicated cursor control overlay keys, and Keys. The keyboard is compatible with the IBM® enhanced keyboard. Refer to Chapter 5, The Keyboard, for details. Pointing Device Built-in Touch Pad The integrated Touch Pad and control buttons in the palm rest allow control of the on-screen pointer and support functions such as the scrolling of windows. Power Battery pack The computer is powered by one rechargeable lithium-ion battery pack.
Introduction Slots ExpressCard™ The internal ExpressCard slot is a Universal slot. This slot supports ExpressCard/54 and ExpressCard/34 modules. Bridge media This slot lets you insert an SD™/SDHC™ memory card, miniSD™/microSD™ Card, Memory Stick® (PRO™/PRO Duo™), xD-Picture Card™ and MultiMediaCard™. Refer to Chapter 8, Optional Devices.
Introduction User’s Manual DisplayPort DisplayPort connects cable. Like HDMI, DisplayPort cables can send video and audio signals when connected to a device that supports DisplayPort. Refer to Chapter 8, Optional Devices, for more details. Headphone (S/PDIF) jack This jack lets you connect digital speakers or a stereo headphone (16 ohm minimum). When you connect a digital speaker or headphones, the internal speaker is automatically disabled.
Introduction Communications Modem Some models are equipped with the integrated modem. The integrated modem provides capability for data and fax communications that support the V.90 (V.92) standards and includes a modem jack for connection to the telephone line. Please note that both the V.90 and V.92 standards are only supported in the USA, Canada, Germany, UK and France. Only the V.90 standard is supported in other regions.
Introduction Wireless communication switch This switch turns the Wireless LAN, UWB and Bluetooth functions on and off. UWB Some computers in this series have Ultra Wide Band device, allowing the user to pick up on lowfrequency, high-bandwidth radio frequencies for the purposes of data transfer through specific devices and programs. Security Security lock slot Connects a security lock to anchor the computer to a desk or other large object.
Introduction Display automatic power off *1 This feature automatically cuts off power to the computer's display panel when there is no keyboard input for a specified time, with power being restored the next time a key is pressed. This can be specified in the Power Options. HDD automatic power off *1 This feature automatically cuts off power to the hard disk drive when it is not accessed for a specified time, with power being restored when the hard disk drive is next accessed.
Introduction If the processor's temperature reaches an unacceptably high level with either setting, the computer will automatically shut down to prevent any damage - in this instance any unsaved data in memory will be lost. TOSHIBA HDD Protection This feature uses the acceleration sensor built in the computer to detect vibration and shocks, and automatically moves the hard disk drive’s read/write head to a safe position in order to reduce the risk of damage that could be caused by head-to-disk contact.
Introduction TOSHIBA Value Added Package This section describes the TOSHIBA Component features pre-installed on the computer. User’s Manual TOSHIBA Power Saver TOSHIBA Power Saver provides you with the features of more various power supply managements. TOSHIBA Button Support This utility controls the following computer button functions. ■ ECO button ■ CD/DVD button ■ Mute button The starting application from the button can be changed.
Introduction Utilities and Applications This section describes the pre-installed utilities that come with the computer and details how to start them. For further information on their operation, please refer to each utility's online manual, help files or README.TXT file.
Introduction TOSHIBA ConfigFree TOSHIBA ConfigFree is a suite of utilities that improve the ease and control of communication devices and network connections, help in the identification of communication problems and allow the creation of profiles if you need to switch between different locations and communication networks. To access this utility, click Start → All Programs → TOSHIBA → ConfigFree.
Introduction TOSHIBA DVD-RAM Utility This utility has the function of Physical Format and Write-Protect to DVD-RAM. This utility is contained the setup module of TOSHIBA Disc Creator. To start this utility, click Start → All Programs → TOSHIBA → CD&DVD Applications → DVD-RAM Utility. Corel DVD MovieFactory for TOSHIBA Corel DVD MovieFactory for TOSHIBA allows users to instantly create DVD video or slideshow discs via a user-friendly wizard interface with specific task oriented features.
Introduction Windows Mobility Center This section describes the Windows Mobility Center. Mobility Center is a utility for accessing several mobile PC settings quickly in one window. A default maximum of eight tiles are provided by the operating system, and the additional two tiles are added to your Mobility Center. ■ Lock Computer: This can be used to lock your computer without turning it off. This has the same function as the Lock button at the bottom of the right pane in the start menu.
Introduction Options You can add a number of options to make your computer even more powerful and convenient to use. The following options are available: User’s Manual Memory expansion A 1.024MB, 2.048MB or 4.096MB memory module (PC2-6400) can easily be installed in the computer. Battery Pack An additional battery pack can be purchased for use as either a spare or replacement. Please refer to Chapter 6, Power and Power-up Modes for futher information.
Chapter 2 The Grand Tour This chapter identifies the various components of your computer. Become familiar with each component before you operate the computer. Front with the display closed The following figure shows the computer’s front with its display panel in the closed position. c a b 1. Bridge Media Slot 2. Infrared receiver window 3.
The Grand Tour Infrared receiver window This is a sensor window that receives signals from the remote control which is provided with your computer. Wireless communication switch Slide this switch to the right to turn on Wireless LAN, UWB and Bluetooth functions. Slide it to the left to turn off the functions. ■ Turn Wi-Fi ®, Wireless USB and Bluetooth functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device.
The Grand Tour Left side The following figure shows the computer's left side. f a b c d e g h i j 1. Universal serial bus (USB 2.0) port 2. Cooling vents *3. External monitor port 4. LAN jack *5. HDMI out port 6. Express Card slot 7. eSATA/USB combo port 8. Headphone (S/PDIF) jack 9. Microphone jack *10. DisplayPort * Depending on the model you purchased. Figure 2-2 The left side of the computer Universal Serial Bus (USB 2.0) port The Universal Serial Bus port, which complies with the USB 2.
The Grand Tour Do not block the cooling vents. Keep foreign metal objects, such as screws, staples and paper clips, out of the cooling vents. Foreign metal objects can create a short circuit, which can cause damage and fire, possibly resulting in serious injury. External monitor port This port allows you to connect an external monitor to the computer. LAN jack This jack lets you connect to a LAN.
The Grand Tour User’s Manual eSATA/USB combo port This Universal Serial Bus port, which complies to the USB 2.0 standard, is provided on the left hand side of the computer. The ports with the icon ( ) has USB Sleep and Charge function. This port has eSATA (External Serial ATA) function. Headphone (S/PDIF) jack A 3.5 mm mini headphone jack that lets you connect digital speakers or a stereo headphone (16 ohm minimum).
The Grand Tour Right side The following figure shows the computer’s right side. a b c d e f g h *1. Optical disc drive (tray) 2. Universal Serial Bus (USB 2.0) port *3. Modem jack 4. DC IN 19V jack 5. Security lock slot *6. TV Tuner jack *7. FM Tuner jack *8. Optical Disc drive (slot) *Depending on the model you purchased.
The Grand Tour Optical disc drive (tray) Some computers are configured with a tray version of the DVD Super Multi drive. The fullsize drive provides high-performance execution of CD/DVD-ROM-based programs. Universal Serial Bus (USB 2.0) port Two Universal Serial Bus ports, which comply with the USB 2.0 standard, are provided on the right side of the computer. Modem jack The modem jack allows you use to attach a modular cable in order to connect the internal modem directly to a telephone line.
The Grand Tour Optical disc drive (slot) Some models are equipped with a slot version of the DVD Super Multi drive. The full-size drive provides high-performance execution of CD/DVD-ROM-based programs. Use only round standard (12cm) discs with this slot-loading optical drive. Any other size or shape disc may not be able to be removed from the slot and may damage the system as well as the disc. Underside The following figure shows the underside of the computer.
The Grand Tour 1 2 User’s Manual Battery safety lock Slide this latch into its 'Unlock' position in order to release the battery pack and prepare for removal. Battery release latch Slide and hold this latch into its 'Unlock' position in order to release the battery pack. For more detailed information on removing the battery pack please refer to Chapter 6, Power and Power-up Modes. Battery pack The battery pack provides power to the computer when the AC adaptor is not connected.
The Grand Tour Front with the display open This section shows the computer with the display panel open. In order to open the display, lift the display panel up and position it at a comfortable viewing angle for you. n m l k j o i b c g b a d e h f 1. Power button 2. Stereo speakers 3. Front operational panel 4. Touchpad Enable/Disable button 5. Touchpad 6. Touchpad control buttons 7. Fingerprint Sensor 8. System Indicators 9. Display hinge 10. Display screen *11. Microphone *12. Web Camera *13.
The Grand Tour Power button Press this button to turn the computer's power on and off. Stereo speakers The speakers emit sound generated by your software as well as audio alarms, such as low battery condition, generated by the system. Some models are equipped with Harman/Kardon speakers. Keep foreign objects out of the speakers. Never allow metal objects, such as screws, staples and paper clips, to enter the computer or keyboard.
The Grand Tour User’s Manual Display screen Please be aware that, when the computer is operating on the AC adaptor, the image displayed on the internal screen will be somewhat brighter than when it operates on battery power. This difference in brightness levels is intended to save power when operating on batteries. For more information on the computer's display, please refer to the Display Controller section in Appendix B.
The Grand Tour User’s Manual Display screen Please be aware that, when the computer is operating on the AC adaptor, the image displayed on the internal screen will be somewhat brighter than when it operates on battery power. This difference in brightness levels is intended to save power when operating on batteries. For more information on the computer's display, please refer to the Display Controller section in Appendix B.
The Grand Tour Web Camera LED The Web Camera LED glows when the Web Camera is operating. Please remove the protective plastic-film before using the Web Camera. LCD Sensor switch This switch senses when the display panel is either closed or opened and activates the Panel Power Off/On feature as appropriate.
The Grand Tour Function buttons Seven buttons are provided with some models. Figure 2-6 Front operation panel Available for use: ECO, CD/DVD, Play/Pause, Previous, Next, Mute, Volume Down, Volume Up. These buttons allow you to manage audio/video, run applications and access utilities. Refer to the Function buttons section in Chapter 4, Operating Basics for details. Please handle your computer carefully to avoid scratching or damaging the surface.
The Grand Tour System indicators The LED system indicators for specific computer operations glow when those operations are in progress. Figure 2-7 System indicators User’s Manual DC IN The DC IN indicator normally glows white when power is being correctly supplied from the AC power adaptor. However, If the output voltage from the adaptor is abnormal, or if the computer's power supply malfunctions, this indicator will go out.
The Grand Tour Keyboard indicators The following figures show the positions of the CAPS LOCK indicator and the Touchpad Enable/Disable button. Figure 2-8 Keypad indicators User’s Manual CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format. Touchpad Enable/Disable button The touchpad indicator below this button glows white when the touchpad is activated.
The Grand Tour Optical disc drives The computer is configured with a DVD Super Multi drive. A Serial ATA interface controller is used for 12cm(4.72") and 8cm(3.15") (Tray ODD) and 12cm(4.72") (Slot ODD) CD/DVD operation. For further information on loading and unloading discs, please refer to the Writing CD/DVD on DVD Super Multi drives section in Chapter 4, Operating Basics.
The Grand Tour Some types and formats of DVD-R (Dual Layer) and DVD+R (Double Layer) discs may be unreadable. DVD Super Multi drive The full-size DVD Super Multi drive module allows you to record data to recordable CD's and DVD's as well as run 12cm(4.72") and 8cm(3.15") (for Tray type) or 12cm (4.72") (for Slot type) CD's and DVD's without using an adaptor. The speed is slower at the center of a disc and faster at the outer edge.
The Grand Tour Remote Controller A remote controller, which is provided with some models, enables you to perform some functions of your computer from a distant location. There are two different types of remote controllers: ■ Full size remote controller ■ Slim size remote controller ■ Some models are included with either a Full size remote controller or Slim size remote controller.
The Grand Tour Full Size Remote Controller b a e c d g h f i j k l q m n o p s r t u w z x 1. Power 2. Access indicator 3. Record 4. Stop 5. Pause 6. Play 7. REW (Rewind) 8. FWD (Fast Forward) 9. Replay 10. Skip 11.Back 12.More Info 13. Arrows y 14. OK 15. Volume Control 16. Channel/Page Control 17. Start 18. Mute 19. Recorded TV 20. Guide 21. Live TV 22. DVD Menu 23. Numbers 24. Clear 25. Enter 26.
The Grand Tour User’s Manual Power Starts or terminates the operating system. This button functions like the Power button of your computer. By default, the Sleep Mode is equivalent to the Power Off state of your computer. To change the setting, click Start, select Control panel → System and Maintenance → Power Options. When pressing the Sleep button, the following three options are available: Do nothing, Sleep and Hibernation.
The Grand Tour User’s Manual OK Selects the desired action or window option. It acts like the ENTER Key. If watching TV in full screen mode, pressing OK switches back to the previous viewed channel. Press again to toggle back. It acts the same way as a Jump button on some TV remote controls. Volume + Increases the volume while watching TV, viewing DVD's or replaying CD's. Volume - Decreases the volume while watching TV, viewing DVD's or replaying CD's. Start Opens Media Center to the main window.
The Grand Tour Red, Green, Yellow and Blue buttons It jumps to a registration link. These buttons are not provided with some models. Teletext Starts or terminates the Teletext mode. This button is not provided with some models. Slim Size Remote Controller a b c d g e j i f h l k o m p n q s t r 1. CD/DVD 2. Brightness down 3. Brightness up 4. Power 5. Volume + 6. Volume 7. DVD Menu 8. Arrows 9. OK 10. Illumination On/Off 11. Mute 12. Back 13. More Info 14. Start 15. REW (Rewind) 16.
The Grand Tour User’s Manual CD/DVD Pressing this button will launch an application program that allows you to watch a DVD or listen to a CD. Pressing this button while the computer is on or in Sleep Mode, will launch Media Center. My Music is started when a music CD is inserted in the optical disc drive and My Video is started when a DVD video is in the drive.
The Grand Tour Back Displays the previous window. More Info This button has the same function as the secondary (right) mouse button. Use it to display more executable options. Start Opens Media Center to the main window. REW (Rewind) Moves the media (video, DVD, music, and so on) backwards. Play/Pause Plays the selected media. Pauses an audio or video track. FWD (Fast Forward) Moves the media (video, DVD, music, and so on) forwards.
The Grand Tour Figure 2-11 Operational range of the remote control * The appearance of the provided Remote Controller may vary from model to model. Even if the remote controller is within the effective range as described above, it may malfunction or not work correctly in the following cases. ■ When an obstacle stands between the infrared receiver window of your computer and the Remote Controller. ■ When direct sunlight or strong fluorescent light strikes the infrared receiver window.
The Grand Tour Installing/Removing batteries Be sure to install the provided CR2016 type batteries before using the remote controller. Store the battery for the remote control beyond the reach of children. If a child swallows a battery, this might result in choking. If it happens, contact a doctor immediately. Observe the following precautions when using the battery of the Remote Controller. ■ Do not use batteries other than those specified.
The Grand Tour Installing the batteries 1. Open the battery cover on the back of the Remote Controller. Slide the cover in the direction of the arrow to remove the cover. Figure 2-12 Opening the battery cover 2. Insert the batteries in place. Be sure to place the batteries with their polarities (+ and -) in the correct position. Figure 2-13 Inserting the batteries 3. Close the battery cover. Close the cover securely until it clicks.
The Grand Tour Replacing the batteries When the batteries in the Remote Controller reach the end of their life, the Remote Controller may not operate correctly or work only within a short distance from your computer. In this instance, you should purchase new batteries and replace the discharged ones. 1. Open the battery cover on the back of the Remote Controller. 2. Replace the batteries. Be sure to place the batteries with their polarities (+ and -) in the correct position.
The Grand Tour b a 1. Stopper 2. Battery Figure 2-17 Inserting the battery 3. Close the battery cover. Close the cover securely until it clicks. Figure 2-18 Closing the battery cover Replacing the battery 1. Open the battery cover on the back side of the remote controller. 2. Hold down the stopper and slide the battery out of battery case. Figure 2-19 Removing the batteries 3. Insert the battery in place. Be sure to place the batteries with correct polarities.
The Grand Tour Figure 2-20 Inserting a Slim size remote controller 3. Press a Slim size remote controller gently to ensure a firm connection is made. Removing a Slim size remote controller To remove a Slim size remote controller, follow the steps as detailed below: 1. Press a Slim size remote controller slightly to make it stretch out. 2. Grasp a Slim size remote controller and pull it out from the slot.
The Grand Tour AC adaptor The AC adaptor can automatically adjust to any voltage ranging from 90 to 264 volts and to a frequency of either 47 or 63 hertz, enabling you to use this computer in almost any country/region. The adaptor converts AC power to DC power and reduces the voltage supplied to this computer. To recharge the battery, simply connect the AC adaptor to a power source and to the computer. Please refer to Chapter 6, Power and Power-up Modes for further information.
Chapter 3 Getting Started ■ If the battery pack is not pre-installed in the computer that you purchased, please install the battery pack before you start using the computer. Please refer to Chapter 6-9, Replacing the battery pack for further information about installing the battery pack. ■ All users should be sure to read the section Starting up for the first time. ■ Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer.
Getting Started ■ Use an anti-virus software and update it regularly. ■ Never format storage media without checking its content - formatting destroys all stored data. ■ It is a good idea to periodically back up the internal hard disk drive or other main storage device to external media. General storage media is not durable or stable over long periods of time and under certain conditions may result in data loss.
Getting Started ■ Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer. Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury. TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor.
Getting Started 1. Connect the power cord to the AC adaptor. Figure 3-1 Connecting the power cord to the AC adaptor (2-pin plug) Figure 3-2 Connecting the power cord to the AC adaptor (3-pin plug) Either a 2-pin or 3-pin adaptor/cord will be included with the computer depending on the model. 2. Connect the AC adaptor's DC output plug to the DC IN 19V jack on the right side of the computer. Figure 3-3 Connecting the adaptor to the computer 3.
Getting Started Opening the display The display panel can be opened to a wide range of angles for optimal viewing. While holding down the palm rest with one hand so that the main body of the computer is not raised, slowly lift the display panel - this will allow the angle of the display panel to be adjusted to provide optimum clarity. Figure 3-4 Opening the display Use reasonable care when opening and closing the display panel. Opening it vigorously or slamming it shut could damage the computer.
Getting Started ■ When opening the panel, please be careful not to force it beyond the point where it moves easily. ■ Be careful not to open the display panel too far as this could put stress on the display panel’s hinges and cause damage. ■ Do not press or push on the display panel. ■ Do not lift the computer by the display panel. ■ Do not close the display panel with pens or any other objects left in between the display panel and the keyboard.
Getting Started Turning on the power This section describes how to turn on the power - the Power indicator light will then indicate the status. Please refer to the Monitoring of power condition section in Chapter 6, Power and Power-up Modes for more information. ■ After you turn on the power for the first time, do not turn it off until you have set up the operating system. Please refer to the section Starting up for the first time for more information. ■ Volume cannot be adjusted during Windows Setup. 1.
Getting Started Turning off the power The power can be turned off in one of three modes, either Shut Down Mode, Hibernation Mode or Sleep Mode. Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the operating system's main screen the next time it is turned on. 1. If you have entered data, either save it to the hard disk drive or to other storage media. 2.
Getting Started Benefits of Hibernation Mode The Hibernation Mode feature provides the following benefits: ■ Saves data to the hard disk drive when the computer automatically shuts down because of a low battery condition. ■ You can return to your previous working environment immediately when you turn on the computer. ■ Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature.
Getting Started Sleep Mode If you have to interrupt your work, you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode. In this mode data is maintained in the computer's main memory so that when you turn on the power again, you can continue working right where you left off. When you have to turn off your computer aboard an aircraft or in places where electronic devices are regulated or controlled, always completely shut down the computer.
Getting Started Executing Sleep Mode You can also enable Sleep Mode by pressing FN + F3 - please refer to Chapter 5, The Keyboard, for further details. You can enter Sleep Mode in one of four ways: ■ Click Start then click the power button ( ) located in the power management buttons ( ). Please note that this feature must be enabled within the Power Options (to access it, click Start → Control Panel → System and Maintenance → Power Options).
Getting Started Restarting the computer Certain conditions require that you reset the computer, for example if: ■ You change certain computer settings. ■ An error occurs and the computer does not respond to your keyboard commands. If you need to restart the computer, there are three ways this can be achieved: ■ Click Start then click the arrow button ( buttons ( ) in the power management ) and select Restart from the menu.
Getting Started Creating Optical Recovery Discs This section describes how to create Recovery Discs. ■ Be sure to connect the AC adaptor when you create Recovery Discs. ■ Be sure to close all other software programs except the Recovery Disc Creator. ■ Do not run software such as screen savers which can put a heavy load on the CPU. ■ Operate the computer at full power. ■ Do not use power-saving features. ■ Do not write to the disc when the anti-virus software is running.
Getting Started Restoring the pre-installed software from the Recovery hard disk drive A portion of the total hard disk drive space is configured as a hidden recovery partition. This partition stores files which can be used to restore pre-installed software in the event of a problem. If you subsequently set up your hard disk drive again, do not change, delete or add partitions in a manner other than specified in the manual, otherwise you may find that space for the required software is not available.
Getting Started Restoring the pre-installed software from your created Recovery Discs If the pre-installed files are damaged, you are able to either use the Recovery Discs you have created or the hard disk drive recovery process to restore the computer to the state it was in when you originally received it.
Chapter 4 Operating Basics This chapter describes the basic operations of your computer and highlights the precautions that should be taken when using it. Using the Touch Pad To use the Touch Pad, simply touch and move your fingertip across it in the direction you want the on-screen pointer to go. d a b c 1. Touchpad Enable/Disable button 2. Touchpad 3. Touchpad buttons 4.
Operating Basics The two buttons below the Touch Pad are used like the buttons on a standard mouse - press the left button to select a menu item or to manipulate text or graphics designated by the pointer, and press the right button to display a menu or other function depending on the software you are using. The Touchpad Enable/Disable button below the spacebar allows you to turn off the touchpad while using a mouse. Press the button again to enable the touchpad.
Operating Basics Figure 4-2 Slide the finger over the recognition sensor ■ Avoid swiping with the finger stiff or pressed-on too hard: Fingerprint reading may fail if the center of the fingerprint is not touching on the sensor, or when finger is swiped while pressing hard. Make sure that the center of the fingerprint is touching the sensor before swiping.
Operating Basics ■ Wash and dry your hands thoroughly. ■ Remove static electricity from your fingers by touching any metal surface. Static electricity is a common cause of sensor failures, especially when the weather is dry. ■ Clean the sensor with a lint-free cloth - do not use detergent or any other chemicals to clean the sensor.
Operating Basics Fingerprint sensor limitations ■ The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint. ■ A warning message will be displayed when recognition is abnormal or recognition is not successful within a fixed duration. ■ The recognition success rate may differ from user to user. ■ TOSHIBA does not guarantee that this fingerprint recognition technology will be error-free.
Operating Basics 3. The "Enroll" screen is displayed. Click the non-enrolled finger icon above the finger and click Next. 4. The note for enrollment operation screen is displayed. Confirm the message and click Next. 5. The Scanning Practice screen is displayed. You can practice swiping your finger. When you have finished practicing swiping your finger, click Next. 6. The last step for enrollment screen is displayed. Swipe three times with the same finger.
Operating Basics Windows Logon via Fingerprint Authentication In place of the usual Windows logon by ID and password, fingerprint authentication also allows logon to Windows. This is useful especially when many users are using the PCs, as user selection can be skipped. Fingerprint Authentication Procedure 1. Start up the computer. 2. The Logon Authorization screen is displayed. Choose any of the enrolled fingers and swipe the fingerprint on the sensor.
Operating Basics Fingerprint Single Sign-on Feature General The Single Sign-On is a feature that allows the user to complete the authentication for both the User Password (and optionally, the HDD user and Supervisor passwords) and logging on to Windows using only one fingerprint authentication when booting up. It is necessary to register the User Password and Windows Logon password before using the fingerprint Pre-OS feature and this fingerprint Single Sign-On feature.
Operating Basics ■ The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint. However, there may be instances where certain users are unable to register their fingerprints due to insufficient unique characteristics in their fingerprints. ■ The recognition success rate may differ from user to user.
Operating Basics ■ When "USB Sleep and Charge function" is set to [Enabled], USB bus power (DC5V) will be supplied to compatible ports even when the power of the computer is turned OFF. USB bus power (DC5V) is similarly supplied to the external devices which are connected to the compatible ports. However, some external devices cannot be charged solely by supplying USB bus power (DC5V).
Operating Basics Check the check boxes to enable the USB Sleep and Charge function. In the default state this function is disabled. Power supply mode settings There are several USB Sleep and Charge function modes. "Mode 4 (Default)" should normally be used. Set one of the other modes (try from "Mode 3" to "Mode 1" )*1 if the charge function cannot be used in "Mode 4(Default)" . This function may not be able to be used with some connected external devices even if the appropriate mode is selected.
Operating Basics Loading discs ■ Tray ODD To load CD/DVD's, follow the steps as listed below and refer to figures 4-4 to 4-6. 1. When the computer's power is on, press the eject button to open the disc tray slightly. a 1. Eject button Figure 4-3 Pressing the eject button 2. Grasp the disc tray gently and pull until it is fully opened.
Operating Basics 3. Lay the CD/DVD, label side up, in the disc tray. Figure 4-5 Inserting a CD/DVD When the disc tray is fully opened, the edge of the computer will extend slightly over the area where you insert the media. Therefore, when loading a CD or DVD, you will need to turn it slightly at an angle when you place it in the disc tray. After loading the CD/DVD you should ensure that it is properly positioned over the central spindle and that it lies flat within the tray.
Operating Basics ■ Slot ODD To load CD/DVD's, follow the steps as listed below and refer to following figures. 1. When the computer's power is on, insert CD/DVD into the ODD directly. Removing discs ■ Tray ODD Do not press the eject button while the computer is accessing the media in the drive, instead wait for the indicator to go out before you open the disc tray. In addition, if the CD/DVD media is spinning when you open the tray, wait for it to fully stop before you remove it.
Operating Basics 2. The CD/DVD media will extend slightly over the sides of the disc tray in order that you can hold it. Grasp it carefully by its edges and lift it vertically off of the central spindle and out of the tray. Figure 4-6 Removing a CD/DVD 3. Press the center of the disc tray in order to close it - the tray will click into place when it is locked. ■ Slot ODD To remove a CD/DVD, press eject button let CD/DVD be put out.
Operating Basics Function buttons This section describes the Function buttons. Seven buttons are provided with some models.
Operating Basics ■ Please refer to the section Writable discs, Chapter 2 for details about the types of writable CD and DVD discs that can be supported by this computer. ■ Do not turn off the power to the optical disc drive while the computer is accessing it as this may cause you to lose data. ■ CD-R/RW media cannot be accessed using the Create CD/DVD option in Media Center. ■ To write data to CD-R/-RW media, use the TOSHIBA Disc Creator feature that is installed on your computer.
Operating Basics DVD-R: DVD Specifications for Recordable Disc for General Version 2.0 TAIYO YUDEN Co.,Ltd. (for 8x and 16x speed media) MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x, 8x and 16x speed media) Hitachi Maxell,Ltd. (for 8x and 16x speed media) DVD-R (Dual Layer): MITSUBISHI KAGAKU MEDIA CO., LTD. (for 4x and 8x speed media) DVD-R for Labelflash: FUJIFILM CORPORATION (for 16x speed media) DVD+R: MITSUBISHI KAGAKU MEDIA CO., LTD. (for 8x and 16x speed media) TAIYO YUDEN CO., Ltd.
Operating Basics ■ DVD Super Multi drive cannot use discs that allow writing faster than 16x speed (DVD-R and DVD+R media), 8x speed (DVD-R (Dual Layer), DVD+RW and DVD+R (Double Layer) media), 6x speed (DVDRW media), 5x speed (DVD-RAM media). ■ Some types and formats of DVD-R (Dual Layer) and DVD+R (Double Layer) discs may be unreadable. ■ 2.6GB and 5.2GB DVD-RAM media cannot be read from or written to. ■ DISC created in DVD-R (Dual Layer) format4 (Layer Jump Recording) cannot be read.
Operating Basics ■ Be sure to close all other software programs except for the writing software itself. ■ Do not run software such as a screen saver which can put a heavy load on the processor. ■ Operate the computer at its full power settings - do not use any powersaving features. ■ Do not write information while virus checking software is running, instead wait for it to finish, then disable the virus protection applications, including any software that checks files automatically in the background.
Operating Basics ■ Make sure that the write/rewrite operation is completed before going into either Sleep Mode or Hibernation Mode (writing is completed if you can remove an optical media on the DVD Super Multi drive). ■ If the media is of poor quality, or is dirty or damaged, writing or rewriting errors may occur. ■ Set the computer on a level surface and avoid places subject to vibration such as airplanes, trains or cars. In addition, do not use the computer on an unstable surface such as a stand.
Operating Basics ■ You cannot back up CD-ROM, CD-R or CD-RW media to DVD+R, DVD+R (Double Layer) or DVD+RW media using the 'Disc Backup' function of TOSHIBA Disc Creator. ■ You cannot back up DVD-ROM, DVD Video, DVD-R, DVD-R (Dual Layer), DVD-RW, DVD+R, DVD+R (Double Layer) or DVD+RW to CDR or CD-RW media using the 'Disc Backup' function of TOSHIBA Disc Creator. ■ TOSHIBA Disc Creator cannot record in packet format.
Operating Basics How to learn more about TOSHIBA Disc Creator Please refer to the Help files for additional TOSHIBA Disc Creator information. ■ Opening the TOSHIBA Disc Creator Manual Start → All Programs → TOSHIBA → CD&DVD Applications → Disc Creator Help When Using Corel DVD MovieFactory® for TOSHIBA How to make a Labelflash DVD Simplified steps for making a Labelflash DVD: 1. Insert a Labelflash disc in optical disc drive. Set PRINTING SIDE for underside. 2.
Operating Basics 3. Add source from HD Disk by click Add Video files button to invoke browser dialog box. 4. Choose the source video then go to Next page to apply Menu. 5. After choose the menu template, press Next button to go to Burning Page. 6. Choose the output type then press Burn button. How to learn more about Corel DVD MovieFactory® Please refer to the Help and Manual files for additional DVD MovieFactory information.
Operating Basics ■ Do not perform any of the following actions: ■ Operate the computer for any other function, including using a mouse or Touch Pad, or closing/opening the display panel. ■ Bump or cause vibration to the computer. ■ Use the Mode control button and Audio/Video control button to reproduce music or voice. ■ Open the DVD drive. ■ Install, remove or connect external devices, including the following: SD/SDHC memory card, USB device, external display, i.LINK devices, optical digital devices.
Operating Basics ■ Do not playback DVD discs Video while watching or recording television programs using other applications. Doing so may cause DVD Video playback or television program recording errors. In addition, if prescheduled recording starts during DVD Video playback it may cause DVD Video playback or television program recording errors. Please view DVD Video during times when there is no recording prescheduled. ■ The resume function cannot be used with some discs on the "TOSHIBA DVD PLAYER".
Operating Basics 4. (Print Screen functions are disabled even when running other applications besides "TOSHIBA DVD PLAYER" and when "TOSHIBA DVD PLAYER" is minimized.) Please close the "TOSHIBA DVD PLAYER" to use the Print Screen function. 5. Carry out the installation/uninstallation of the "TOSHIBA DVD PLAYER" under a user account with administrator rights. 6. Do not change Windows Users while "TOSHIBA DVD PLAYER" is running. 7.
Operating Basics CD/DVDs 1. Store your CD's and DVD's in the containers they originally came in to protect them and keep them clean. 2. Do not bend the CD's or DVD's. 3. Do not write on, apply a sticker to, or otherwise mar the surface of the CD or DVD that contains the data. 4. Hold the CD or DVD by its outside edge or the edge on the center hole any fingerprints on the surface of the disc can prevent the drive from properly reading data. 5.
Operating Basics 11. Magnetic energy can destroy the data on your floppy diskettes. In view of this you should keep your floppy diskettes away from speakers, radios, televisions and other sources of magnetic fields. Sound system This section describes some of the audio control functions. Adjusting System Volume You can control the overall level of sound using Windows Volume Mixer. To launch Volume Mixer, follow the steps below. 1. Locate the Speaker icon on the task tray. 2.
Operating Basics ■ HDMI Output should be selected when connecting the HDMI cable to the HDMI jack for playing digital sound on digital audio equipment. ■ Microphone is the default input device. It should be selected when using the computer’s internal microphone or an external microphone connected to the Microphone jack to record sound.
Operating Basics Using the web camera Some models are equipped with a Web Camera. Web Camera is a device that allows you to record video or take photographs with your computer. You can use it for video chatting or video conferences using a communication tool such as Windows Live Messenger. Camera Assistant Software will help you to add various video effects to your video or photograph. The Web camera enables the transmission of video and use of video chat via the internet using specialized applications.
Operating Basics ■ Please unstick the protective plastic-film before using the Web Camera. ■ Do not point the web camera directly at the sun. ■ Do not touch or press strongly on the web camera lens. Doing so may reduce image quality. Use an eyeglass cleaner (cleaner cloth) or other soft cloth to clean the lens if it becomes dirty. ■ Setting the image "SIZE" to more than "800x600" will cause a larger amount of data to be written to the hard disk drive and may interfere with smooth recording.
Operating Basics Capture Still Image Click to capture a still image, and see a preview of the captured image in preview area. Open/Close Preview Area Click to open Preview Area. One more to close Preview Area. Delete Recorded File Choose a thumbnail of recorded file and click this button to delete this file from hard disk. Video Recording Click to start recording. One more to stop recording and see preview of the video in preview area.
Operating Basics Disclaimer Toshiba does not guarantee that the face recognition utility technology will be completely secure or error-free. Toshiba does not guarantee that the face recognition utility will accurately screen out unauthorized users at all times. Toshiba is not liable for any failure or damage that might arise out of the use of the face recognition software or utility.
Operating Basics 8. Registration will end after you have repeatedly moved your neck left, right, down and up. When the register succeeds, below message will be displayed on the screen: " Registration successful. Now we'll do the verification test. Click the Next button." Click the Next button to perform the verification test. 9. Perform the verification test. Face the screen as you do when you register. ■ If verification fails, click the Back button and re-register. Please refer to step 8 from step 6. 10.
Operating Basics How to launch the help file For further information on this utility, please refer to the help file. 1. To launch the help file, click Start -> All Programs -> TOSHIBA -> Utilities -> TOSHIBA Face Recognition Help. Windows Logon via TOSHIBA Face Recognition This section explains how to login to Windows with TOSHIBA Face Recognition. Two authentication modes are provided.
Operating Basics ■ If authentication was successful, but an authentication error subsequently occurred during the login to Windows, you will be asked to provide your account information. Modem This section describes how to connect and disconnect the internal modem to and from a telephone jack. ■ Connection to any communication line other than an analog phone line could cause a computer system failure. ■ Connect the built-in modem only to ordinary analog phone lines.
Operating Basics 3. Click the icon with the primary (left) mouse button to display a list of regions that the modem supports, together with a sub-menu which details telephony location information - a check mark will appear next to the currently selected region and telephony location. 4. Select either a region from the region menu or a telephony location from the sub-menu.
Operating Basics If you are using the computer in Japan, the Telecommunications Business Law requires that you select Japan region mode. It is illegal to use the modem in Japan with any other selection. Connecting the modular cable ■ Connection to any communication line other than an analog phone line could cause a computer system failure. ■ Connect the built-in modem only to ordinary analog phone lines. ■ Never connect the built-in modem to a digital line (ISDN).
Operating Basics Some models are equipped with the TV tuner. The dimensions and shape of the TV antenna port vary for different regions. TV Tuner will function only in the country where the computer was purchased. Using the TV Tuner Antenna ■ The quality of sounds and pictures greatly depends on the radio propagation conditions.
Operating Basics If you have to operate your computer during a thunderstorm and are connecting the TV tuner to an outside antenna, you should operate your computer using AC power mode. The AC adaptor offers some protection against (but does not entirely prevent) possible electric shock caused by lightning. For complete protection, do not operate your computer during a thunderstorm. 1. Save data, shutdown Windows and turn off the power. 2. Connect the antenna cable to the TV antenna port of your computer.
Operating Basics Using the FM tuner To connect the FM tuner antenna, follow the steps as detailed below: 1. Plug the FM tuner antenna into the computer's FM tuner jack. Figure 4-13 Connecting the FM tuner jack 2. Select Start → All Programs → NXP FM Tuner to start FM software. Wireless communications The computer's wireless communication function supports both Wireless LAN and Bluetooth devices. All models are provided with Wireless Communication switch.
Operating Basics The transmission speed over the wireless LAN, and the distance over which the wireless LAN can reach, may vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, client design and software/hardware configurations. The transmission rate described is the theoretical maximum speed as specified under the appropriate standard - the actual transmission speed will be lower than the theoretical maximum speed. Setting 1.
Operating Basics Security Two advanced security mechanisms ensure a high level of security: ■ Authentication prevents access to critical data and makes it impossible to falsify the origin of a message. ■ Encryption prevents eavesdropping and maintains link privacy.
Operating Basics ■ Do not use the Wireless LAN (Wi-Fi), UWB or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields. Interference from a microwave oven or other source can disrupt Wi-Fi or Bluetooth operation. ■ Turn Wi-Fi, UWB and Bluetooth functionalities off when near a person who may have a cardiac pacemaker implant or other medical electric device. Radio waves may affect pacemaker or medical device operation, possibly resulting in serious injury.
Operating Basics ■ The Wake-up on LAN function consumes power even when the system is off. Leave the AC adaptor connected while using this feature. ■ The Link speed (10/100/1000 megabits per second) changes automatically depending on the network conditions (connected device, cable or noise, and so on). LAN cable types The computer must be configured properly before connecting to a LAN. Logging onto a LAN using the computer's default settings could cause a malfunction in LAN operation.
Operating Basics Figure 4-14 Connecting the LAN cable 3. Plug the other end of the cable into a LAN hub connector or router. Check with your LAN administrator and hardware or software vendor before using or configuring a network connection. When the computer is exchanging data with the LAN, the LAN Active indicator glows yellow. When the computer is connected to a LAN hub but is not exchanging data, the Link indicator glows.
Operating Basics ■ Clean the plastics of the computer using a slightly water dampened cloth. ■ You can clean the display screen by spraying a small amount of glass cleaner onto a soft, clean cloth and then wiping the screen gently with the cloth. Using the cleaning cloth Some models include 1 cleaning cloth. The cleaning cloth can be used to wipe away dust and fingerprints from the keyboard and palm rest area of your computer.
Operating Basics ■ Be careful not to subject the computer to impact or shock - a failure to follow this instruction could result in damage to the computer, computer failure or loss of data. ■ Never transport your computer with any cards installed - this may cause damage to either the computer and/or the card resulting in product failure. ■ Always use a suitable carry case when transporting the computer. ■ When carrying your computer, be sure to hold it securely so that it does not fall or hit anything.
Operating Basics Taskbar icon State Icon Description Normal TOSHIBA HDD Protection is enabled. Protection TOSHIBA HDD Protection is active. The hard disk drive head is in a safe position. OFF TOSHIBA HDD Protection is disabled. TOSHIBA HDD Protection Properties You can change the TOSHIBA HDD Protection settings by using the TOSHIBA HDD Protection window. To open the window, click Start J All Programs J TOSHIBA J HDD Protection Settings.
Operating Basics ■ This 3D object virtually represents the Computer’s internal Hard Disk Drive. This representation may vary from the actual number of disks, disk rotation, head movement, part size, shape and direction. ■ This feature may use a large amount of CPU and memory on some models. The computer may become slow or sluggish when attempting to run other applications while the 3D Viewer is displayed.
Chapter 5 The Keyboard The computer's keyboard layouts are compatible with a 104/105-key enhanced keyboard - by pressing some keys in combination, all of the 104/105-key enhanced keyboard functions can be performed on the computer. The number of keys available on your keyboard will depend on which country/region your computer is configured for, with keyboards being available for numerous languages.
The Keyboard Function keys: F1 … F12 The function keys (not to be confused with the special FN key) are the twelve keys at the top of your keyboard - these keys function differently from other keys. F1 through F12 are called function keys because they execute programmed functions when pressed and, when used in combination with the FN key, those keys marked with icons also execute specific functions on the computer.
The Keyboard Hot keys Hot keys (pressing FN + a function or ESC key) let you enable or disable certain features of the computer. Mute: Pressing FN + ESC turns the volume on and off. Lock: Pressing FN + F1 enters ''Lock computer mode''. To restore your desktop, you need to log on again. Power Plan: Pressing FN + F2 changes the power settings. Sleep: Pressing FN + F3 switches the system to Sleep mode. Hibernate: Pressing FN + F4 switches the system to Hibernate mode.
The Keyboard Brightness (Up): Pressing FN + F7 increases the computer's display panel brightness in individual steps. Wireless: Pressing FN + F8 switches the active wireless devices if the wireless communication switch is switched on. If no wireless communication device is installed, no dialog box will appear. Touch Pad: Pressing FN + F9 enables or disables the Touch Pad function. Zoom: Pressing FN + Space changes the display resolution.
The Keyboard FN Sticky key You can use the TOSHIBA Accessibility Utility to make the FN key sticky, that is, you can press it once, release it, and then press an "F Number" key. To start the TOSHIBA Accessibility utility, click Start → All Programs → TOSHIBA → Utilities → Accessibility.
Chapter 6 Power and Power-up Modes The computer's power resources include the AC adaptor and internal batteries. This chapter gives details on making the most effective use of these resources including charging and changing batteries, tips for saving battery power, and power-up modes.
Power and Power-up Modes Table 6-1 Power conditions continued Power on AC adaptor not connected Battery charge is above low battery trigger point • Operates • LED: Battery off DC IN off Battery charge is below low battery trigger point • Operates • LED: Battery flashes Amber DC IN off Battery charge is exhausted Computer goes into Sleep Mode and shuts down No battery installed • Cannot operate • LED: Battery off DC IN off Power off (no operation) Power indicators As shown in the below table, the
Power and Power-up Modes DC IN indicator Check the DC IN indicator to determine the power status with the AC adaptor connected - the following indicator conditions should be noted: White Indicates the AC adaptor is connected and is correctly supplying power to the computer. No light Under any other conditions, the indicator does not light.
Power and Power-up Modes ■ The battery pack is a lithium ion battery, which can explode if not properly replaced, used, handled or disposed of. Dispose of the battery as required by local ordinances or regulations. Use only batteries recommended by TOSHIBA as replacements. ■ Do not remove the battery pack while the computer is in Sleep Mode. In this mode data is stored in memory, so if the computer loses power, it will be lost.
Power and Power-up Modes Care and use of the battery pack The battery pack is a vital component of portable computing and, as such, taking proper care of it will help ensure a longer operating time on battery power as well as deliver a longer life for your battery pack. The instructions detailed in this section will help to ensure safe operation and maximum performance. Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions.
Power and Power-up Modes Use only the computer connected to an AC power source or the optional TOSHIBA Battery charger to charge the battery pack. Never attempt to charge the battery pack with any other charger. Time The following table shows the approximate time required to fully charge a discharged battery.
Power and Power-up Modes Repeat these steps two or three times until the battery recovers normal capacity. Monitoring battery capacity Remaining battery power can be monitored using the following methods. ■ Clicking the battery icon on the task bar ■ Via the Battery Status in the Windows Mobility Center window ■ You should wait at least 16 seconds after turning on the computer before trying to monitor the remaining operating time.
Power and Power-up Modes Retaining data with power off When you turn off your computer with fully charged batteries, the batteries retain data for the following approximate time periods. Retention Time Battery type State and Retention Time Battery pack 2 days for 12 cell, 1 day for 6 cell, 0.
Power and Power-up Modes Replacing the battery pack Please be aware that the battery pack is classified as a consumable item. The operating life of the battery pack will gradually reduce through repeated charging and discharging, and will need to be replaced when it reaches the end of its operating life. In addition to this, you might also replace a discharged battery pack with a charged spare when you are operating your computer away from an AC power source for an extended period of time.
Power and Power-up Modes 6. Slide and hold the battery release latch (1) to disengage the battery pack and then remove it from the computer (2). Figure 6-2 Releasing the battery pack (2) To install a battery, follow the steps as detailed below: 1. Insert the battery pack as far as it will go into the computer (1). 2. Ensure that the battery pack is securely in place and the battery safety lock (2) is in its position. Figure 6-3 Securing the battery pack 3. Turn your computer over.
Power and Power-up Modes TOSHIBA Password Utility The TOSHIBA Supervisor Password Utility allows you to maintain an additional level of security and provides two levels of password security: User and Supervisor. Passwords set in TOSHIBA Supervisor Password Utility are different from the Windows® login password. User Password To start the utility, point to or click the following items: Launch TOSHIBA Assist J SECURE J User Password ■ Registered Click to register a password of up to 8 characters.
Power and Power-up Modes The password is necessary only if the computer was shut down in boot mode, not in Hibernation or Sleep mode. To enter a password manually, follow these steps: 1. Turn on the power as described in Chapter 3, Getting Started. The following message will appear in the LCD: Enter Password [xxxxxxxx] At this point, the hotkeys Fn + F1 to F9 do not work. They will function after you enter the password. 2. Enter the Password. 3. Press Enter.
Power and Power-up Modes If the panel power off function is enabled and you manually shut down Windows, do not close the computer's display panel until the shut down process has been completed. System auto off This feature turns the system off automatically if it is not used for a set duration. The system shuts down in sleep mode or hibernation mode.
Chapter 7 HW Setup and Passwords This chapter explains how to use TOSHIBA HW Setup program to configure your computer and how to set passwords. HW Setup TOSHIBA HW Setup allows you to configure settings for General, Password, Display, Boot Priority, Keyboard, USB, LAN, LED Illumination and Button Setting. If the supervisor password is set, access to the TOSHIBA HW Setup program can be prevented when the user password is used to log on to the computer.
HW Setup and Passwords General This window displays the BIOS version and contains two buttons: Default Return all HW Setup values to the factory settings. About Display the HW Setup version. Setup This field displays BIOS Version and date. When finish BIOS update, please restart your computer and press F2 into BIOS setup manual and load BIOS default one time. Password User Password This option allows you to set or reset the user password for power on. Not Registered Changes or remove the password.
HW Setup and Passwords Not registered If they do not match, the following message appears. You must repeat step 1. Incorrect Password!!! If you enter the password incorrectly three times in a row, the computer will shut down. You will not be able to access the password option in the HW Setup. In this case you must turn the power off and back on to retry the procedure. 4. Follow the same procedures described in the earlier section, How to set the password, to set a new user password.
HW Setup and Passwords Enabled Enables the Wake-up on Keyboard feature. Disabled Disables the Wake-up on Keyboard function (Default). USB Legacy USB Support Use this option to enable or disable USB Legacy Emulation. If your operating system does not support USB, you can still use a USB mouse and keyboard by setting the USB Legacy Emulation item to enabled. Enabled Enables the USB Legacy Emulation. (Default) Disabled Disables the USB Legacy Emulation.
HW Setup and Passwords Illumination Illumination ON/OFF This feature allows you to set conditions for Front Edge Logo LED, touchpad illumination LED and Function button backlight LED. (Depending on the model you purchased) ON On. (Default) OFF Off. Keyboard Backlight User’s Manual Auto Keyboard backlight will be on when hit any key Fn + When [Fn + ] is pressed, keyboard backlight will turn on/off alternately.
Chapter 8 Optional Devices Optional devices can expand the computer's capabilities and its versatility. This chapter describes the connection or installation of the following devices: To connect optional devices (such as USB device or External monitor) to the computer, be sure to check the shape and orientation of the connector before connecting.
Optional Devices Other ■ Security lock ExpressCard The computer is equipped with a single ExpressCard slot into which any ExpressCard device that meets industry standards, either manufactured by TOSHIBA or another vendor, can be installed. The slot supports hot plug connection and utilizes the PCI Express interface that supports the reading and writing of data at a theoretical maximum rate of 2.5Gbps.
Optional Devices Figure 8-1 Inserting the ExpressCard 6. After inserting the ExpressCard you should refer to its documentation and also check the configuration in Windows in order to ensure that it is correct. Removing an ExpressCard To remove an ExpressCard, follow the steps as detailed below. 1. Open the Safely Remove Hardware icon on the Windows Task Bar. 2. Point to ExpressCard and click the left Touch Pad control button. 3.
Optional Devices Bridge media slot The computer is equipped with a Bridge media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices, such as digital cameras and Personal Digital Assistants. ■ Keep foreign objects out of the Bridge media slot. Never allow metal objects, such as screws, staples and paper clips, to enter the computer or Keyboard.
Optional Devices Memory media This section provides the important safety precautions in order to handle your memory media. Points to note about the SD/SDHC memory card SD/SDHC memory cards comply with SDMI (Secure Digital Music Initiative), which is a technology adopted to prevent unlawful copy or playback of digital music.
Optional Devices Additional memory module You can install additional memory into the computer in order to increase the amount of system memory that is available. This section describes how to install and remove optional memory modules. ■ You should place a mat beneath the computer in order to prevent the computer's lid from becoming scratched or damaged when you are installing/replacing the memory module.
Optional Devices Use a # 0-point Phillips screwdriver to remove and fasten the screws - the use of an incorrect screwdriver can damage the screw heads. Installing a memory module The computer contains slots for two memory modules, one positioned immediately over the other - the procedures are the same for installing either module. 1. Shut down the computer - make sure the Power indicator is off (refer to the Turning off the power section in Chapter 3, Getting Started if required). 2.
Optional Devices ■ Align the grooves along the edges of the memory module with the locking tabs on the connector and insert the memory module into the connector firmly. If you find it difficult to install the memory module, gently prise the locking tabs outwards using the tip of your finger. Please also ensure that you hold the memory module along its left and right hand edges - the edges with the grooves in.
Optional Devices Removing a memory module To remove the memory module, follow the steps as detailed below: 1. Set the computer to Boot Mode and turn its power off - make sure the Power indicator is off (refer to the Turning off the power section in Chapter 3, Getting Started if required). 2. Remove the AC adaptor and all cables and peripherals connected to the computer. 3.
Optional Devices USB floppy diskette drive The USB floppy diskette drive accommodates either a 1.44MB or 720KB a 3 2/1" floppy diskette and connects to one of the computer's USB ports. The USB floppy diskette drive is available only as an option. a b c d 1. USB connector 2. Disk-In-Use Indicator 3. Floppy diskette slot 4. Eject button Figure 8-6 USB floppy diskette drive USB connector Insert this connector into one of the free USB ports of your computer.
Optional Devices In use, the following should be noted regarding the operation of the USB floppy diskette drive: ■ The drive should be placed on a flat, horizontal surface. ■ Do not set the drive on an incline greater than 20° while it is operating. ■ Do not place anything on top of the drive. Using the USB floppy diskette drive The USB floppy diskette drive accommodates either a 1.44MB or 720KB floppy diskette and connects to one of the computer's USB ports.
Optional Devices Disconnecting the USB floppy diskette drive When you have finished using the USB floppy diskette drive, you can follow the procedures below in order to disconnect it: 1. Wait for the Disk-In-Use Indicator light to go out to make sure all floppy diskette activity has stopped. If you disconnect the floppy diskette drive or turn off the power while the computer is accessing the drive you may lose data or damage the floppy diskette or the drive. 2.
Optional Devices ■ A connected eSATA device may not be recognized if it is connected to the computer's eSATA/USB combo port while the computer is in Sleep Mode or Hibernation Mode. If this occurs, disconnect the eSATA device and then reconnect the device while the computer is turned on. ■ If you connect an eSATA device after the computer has already been turned on, it will take about ten seconds for it to be recognized by the computer.
Optional Devices Figure 8-9 Connecting the monitor cable to the external monitor port 3. Turn the external monitor’s power on. 4. Turn the computer's power on. Some models are equipped with an external monitor port. When you turn on the power, the computer will automatically recognize the monitor and determine whether it is a color or monochrome device.
Optional Devices HDMI The Video data on your computer can be viewed on a TV set. To do so, connect your computer’s HDMI out port to the TV using the HDMI out cable. You can use the hotkeys FN + F5 to change the display device. Refer to Chapter 5, The Keyboard. As the port operation of all HDMI (High-Definition Multimedia Interface) monitors have not been confirmed, some HDMI monitors may not function properly. Connecting the HDMI out port 1.
Optional Devices When connecting or disconnecting an HDMI device to or from the computer, only do so when the computer is turned on or when the computer is completely turned off. Do not do so when the computer is in Sleep Mode or Hibernation Mode. Settings for display video on HDMI To view video on the HDMI device, be sure to configure the following settings otherwise you may find that nothing is displayed. ■ Be sure to use the FN + F5 HotKey to select the display device before starting to play video.
Optional Devices REGZA Link (PC Control) HDMI out port can connect with Type A connector HDMI cable. One HDMI cable can send and receive video, audio and control signals.HDMI-CEC (Consumer Electronics Control) is a standard in the CE Industry which allows devices to work together over an HDMI cable. By connecting a TV player which supports HDMI Control to this port, the remote control for the connected TV can be used to operate some of the computer functions.
Optional Devices 4. Turn the computer on. Some models are equipped with a DisplayPort. Security lock A security locks enable you to anchor your computer to a desk or other heavy object in order to help prevent unauthorized removal or theft. The computer has a security lock slot on its right side into which you can attach one end of the security cable, while the other end attaches to a desk or similar object. The methods used for attaching security cables differ from product to product.
Chapter 9 Troubleshooting TOSHIBA have designed this computer for durability, however, should problems occur you are able to use the procedures detailed in this chapter to help determine the cause. All users should become familiar with this chapter as knowing what might go wrong can help prevent problems from occurring in the first place.
Troubleshooting Preliminary checklist You should always consider the simplest solution first - the items detailed in this checklist are easy to fix and yet may cause what appears to be a serious problem: ■ Make sure you turn on all peripheral devices before you turn on the computer - this includes your printer and any other external device you are using.
Troubleshooting Record your observations so you can describe them in detail to your reseller, dealer or service provider. Software Hardware The problems may be caused by your software or disk. If you cannot load a software package, the media may be damaged or the program might be corrupted. In these instances try loading another copy of the software if possible.
Troubleshooting System start-up When the computer does not start properly, check the following items: ■ Self test ■ Power Sources ■ Power-on Password Self test While booting up the computer, self test is executed automatically and the following will be displayed: TOSHIBA Leading Innovation>>> This message remains on the screen for a few seconds.
Troubleshooting Overheating power down If the processor's temperature reaches an unacceptably high level with either setting, the computer will automatically shut down to prevent any damage - in this instance all unsaved data in memory will be lost. Problem Procedure Computer shuts down and DC IN indicator blinks white Leave the computer off until the DC IN indicator stops blinking.
Troubleshooting Battery If you suspect a problem with the battery, you should check the status of the DC IN indicator as well as the Battery indicator. Please refer to Chapter 6, Power and Power-up Modes for more information on these indicators, together with general battery operation. Problem Procedure Battery doesn’t power the computer The battery may be discharged - connect the AC adaptor to recharge the battery.
Troubleshooting Real Time Clock Problem Procedure The following message is displayed on the LCD: RTC battery is low or CMOS checksum is inconsistent. Press [F2] key to set Date/Time. The RTC battery charge has become exhausted, you should set the date and time in within the BIOS setup screen through the following steps: 1. Press [F2] key. BIOS setup will boot up. 2. Press [F5]/[F6] to set the date in [System Date]. 3. Press [F5]/[F6] to set the time in [System Time].
Troubleshooting Internal display panel Apparent display panel problems may be related to the computer's setup and configuration - please refer to Chapter 7, HW Setup and Passwords, for further information. Problem Procedure No display Press the FN + F5 hot keys to adjust the display priority, and to make sure it is not set for output to an external monitor. Markings appear on the These marks may have come from contact with LCD screen. the keyboard or Touch Pad while the display has been closed.
Troubleshooting Solid State Drive Problem Procedure Computer does not boot from hard disk drive Check to see whether that is a floppy diskette in the floppy diskette drive or a CD-ROM/DVDROM in the optical disc drive - if so remove it and try to start the computer again. If this has no effect, check the Boot Priority setting within the TOSHIBA HW Setup utilityplease refer to the Boot Priority section in Chapter 7, HW Setup and Passwords for further information.
Troubleshooting DVD Super Multi drive For further information, please refer to Chapter 4, Operating Basics. Problem Procedure You cannot access a CD/DVD in the drive Make sure the drive's disc tray is securely closed press it gently into the computer until it clicks into place. Open the drive's disc tray and ensure the CD or DVD is properly seated - it should lie flat with the label facing upwards.
Troubleshooting USB floppy diskette drive The USB floppy diskette drive is available only as an option. For further information, please refer to Chapter 4, Operating Basics. Problem Procedure Drive does not operate Check the connection between the computer and the drive to ensure that it is properly attached.
Troubleshooting SD/SDHC memory card, miniSD/microSD Card For further information, please refer to Chapter 8, Optional Devices. User’s Manual Problem Procedure SD/SDHC memory card, miniSD/microSD Card error occurs Remove the SD/SDHC memory card, miniSD/microSD Card from the computer and then reinsert it in order to ensure it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your SD/SDHC memory card, miniSD/microSD Card for further information.
Troubleshooting Memory Stick/Memory Stick PRO/Memory Stick PRO Duo For further information, please refer to Chapter 8, Optional Devices. Problem Procedure Memory Stick/Memory Stick PRO/Memory Stick PRO Duo error occurs Remove the Memory Stick/Memory Stick PRO/Memory Stick PRO Duo from the computer and then reinsert it in order to ensure it is firmly connected.
Troubleshooting MultiMediaCard For further information, please refer to Chapter 8, Optional Devices. Problem Procedure MultiMediaCard error occurs Remove the MultiMediaCard from the computer and then reinsert it in order to ensure it is firmly connected. If the problem persists, then you should refer to the documentation supplied with your MultiMediaCard for further information.
Troubleshooting User’s Manual Problem Procedure Double-tapping does not work In this instance, you should initially try changing the double-click speed setting within the Mouse Control utility. 1. To access this utility, click Start → Control Panel → Hardware and Sound → Mouse icon. 2. Within the Mouse Properties window, click the Buttons tab. 3. Set the double-click speed as required and click OK.
Troubleshooting USB mouse Problem Procedure On-screen pointer does not respond to mouse operation In this instance the system might be busy. Try moving the mouse again after waiting a short while. Check to make sure the Touchpad isn't enabled. Press the Touchpad Enable/disable button below the spacebar. Remove the mouse from the computer and then reconnect it to a free USB port it in order to ensure it is firmly attached.
Troubleshooting Fingerprint Sensor Problem Procedure Reading of the fingerprint was not successful. In this instance you should try the fingerprint reading operation again using the correct finger position - please refer to Using the Fingerprint Sensor in Chapter 4, Operating Basics for further information. Alternatively, you should try the recognition process again using another enrolled finger. The fingerprint sensor compares and analyzes the unique characteristics in a fingerprint.
Troubleshooting Problem Procedure When there is a current overflow of the external device connected to the compatible port, USB bus power (DC5V) supply may be stopped for safety reasons. When this happens, disconnect an external device if some external devices are connected. After that, turn the power of the computer ON/OFF to restore the function.
Troubleshooting Problem Procedure External devices connected to the compatible ports do not work when connected to a compatible port. Some external devices may not work when connected to a compatible port when the "USB Sleep and Charge function" is [Enabled]. Reconnect the external device after turning ON the computer.
Troubleshooting Additional memory module Please also refer to Chapter 8, Optional Devices, for further information on installing and removing memory modules. Problem Procedure If there is a memory malfunction, the Power indicator will repeatedly flash (on for 0.5 seconds, off for 0.5 seconds) in the following patterns: If there is an error in only slot A or no memory module is inserted in Slot A: amber twice, then green once. If there is an error in Slot B: amber once, then green twice.
Troubleshooting Problem Procedure Check within the Windows Device Manager application to ensure the sound function is enabled. If you are still unable to resolve the problem, contact your reseller, dealer or service provider. Annoying sound is heard In this instance you may be experiencing feedback from either the internal microphone or an external microphone connected to the computer - please refer to Sound system in Chapter 4, Operating Basics for further information.
Troubleshooting Problem Procedure No display Try adjusting the contrast and brightness controls on the external monitor. Press the FN + F5 hot key in order to change the display priority and ensure that it is not set for the internal display panel only. Check to see if the external monitor is connected.
Troubleshooting Problem Procedure You place a call, but a connection can’t be made Make sure that the settings are correct within your communication application. After making a call you can’t hear a ring Ensure that the communication application's tone or pulse dialling selection feature is set correctly.
Troubleshooting Wireless LAN If the following procedures do not restore LAN access, consult your LAN administrator. For more information on wireless communication, refer to Chapter 4, Operating Basics. Problem Procedure Cannot access Wireless LAN Make sure the computer’s wireless communication switch is set to on. Bluetooth For further information on Bluetooth wireless communication, please refer to Chapter 4, Operating Basics.
Troubleshooting HDMI monitor output function Problem Procedure No display Try adjusting the contrast and brightness controls on the television. Press the FN + F5 hot key in order to change the display priority and ensure that it is not set for the internal display panel only. If you are still unable to resolve the problem, contact your reseller, dealer or service provider.
Troubleshooting Video Playback Problem Procedure DVD does not play smoothly when using the Windows Media Center of the DVD playing software Try setting the configuration in the BIOS setup. However, note that when the BIOS setup configuration is modified, the power saving function of PCI Express becomes disabled. Refer to Chapter 7, HW Setup and Passwords for more information. Set the PCI Express Link ASPM in the BIOS setup using the following steps: 1. Press the F1 key.
Troubleshooting TOSHIBA support If you require any additional help using your computer or if you are having problems operating the computer, you may need to contact TOSHIBA for additional technical assistance. Before you call Some problems you experience may be related to software or the operating system so it is important that you investigate other sources of assistance first.
Troubleshooting Where to write If you are still unable to solve the problem and suspect that it is hardware related, write to TOSHIBA at the nearest location listed below: User’s Manual Outside of Europe In Europe Australia TOSHIBA Australia Pty. Ltd. Information Systems Division 84-92 Talavera Road North Ryde N.S.W. 2113 Sydney Germany & Austria TOSHIBA Europe (I.E.) GmbH Geschäftsbereich, Deutschland-Österreich Hammfelddamm 8, D-41460 Neuss, Germany Canada TOSHIBA of Canada Ltd.
Chapter 10 Disclaimers This chapter slates the Disclaimer(s) information applicable to TOSHIBA computers. CPU Central Processing Unit ("CPU") Performance Disclaimer.
Disclaimers Under some conditions, your computer product may automatically shutdown. This is a normal protective feature designed to reduce the risk of lost data or damage to the product when used outside recommended conditions. To avoid risk of lost data, always make back-up copies of data by periodically storing it on an external storage medium. For optimum performance, use your computer product only under recommended conditions.
Disclaimers Battery Life Battery life may vary considerably depending on product model, configuration, applications, power management settings and features utilized, as well as the natural performance variations produced by the design of individual components. Published battery life numbers are achieved on select models and configurations tested by Toshiba at the time of publication. Recharge time varies depending on usage. Battery may not charge while computer is consuming full power.
Disclaimers Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment, obstacles, access point design and configuration, and client design and software/hardware configurations.The actual transmission speed will be lower than the theoretical maximum speed. The wireless adapter is based on a draft 2.0 release version of the IEEE 802.
Disclaimers LCD Brightness and Eye Stain Your display panel has a brightness approaching that of a TV device. We recommend that you adjust the brightness of your LCD to a comfortable level to prevent possible strain on your eyes. TV Tuner TV Tuner will function only in the country where the computer was purchased. Safety Use for TV Tuner If you have to operate your computer during a thunderstorm and are connecting the TV tuner to an outside antenna, you should operate your computer using AC power mode.
Appendixes Table of Contents Appendix A Specifications................................................................................ A-1 Appendix B Display Controller......................................................................... B-1 Appendix C V.90/V.92......................................................................................... C-1 Appendix D Wireless LAN.................................................................................
Appendix A Specifications This appendix summarizes the computer’s technical specifications.
Built-in Modem The ability of this feature is depending on the model you purchased. Network control unit (NCU) Type of NCU AA Type of line Telephone line (analog only) Type of dialing Pulse Tone Control command AT commands EIA-578 commands Monitor function Computer’s speaker Communication specifications User’s Manual Communication system Data: Fax: Full duplex Half duplex Communication protocol Data ITU-T-Rec (Former CCITT) Bell Fax ITU-T-Rec (Former CCITT) V.21/V.22/V.22bis/V.32/V.
Appendix B Display Controller Display controller The display controller interprets software commands into hardware commands that turn particular pixels on or off. The controller is an advanced Video Graphics Array (VGA) that provides Super VGA (SVGA) and Extended Graphics Array (XGA) support for the internal LCD and external monitors. A high-resolution external monitor connected to the computer can display up to 2048 horizontal and 1536 vertical pixels at up to 16M colors.
Appendix C V.90/V.92 The TOSHIBA internal modem uses V.90 technology. The modem is capable of downstream speeds of 56Kbps (kilobits per second) when connected to an Internet service provider that supports V.90/V.92. As with any modem, the actual throughput (speed of data transfer) depends on analog telephone line conditions, which can vary considerably. Therefore, many users will experience throughput in the range of 32-44Kbps under normal telephone line conditions. Upstream data flows at the V.34 rate. V.
Table Result codes for a V.90 connection No.
AT Command -V90=* V.90 Dial Line Rate -V90 sets the maximum V.90 downstream that the modem attempts to connect User’s Manual -V90=0 V.90 disabled -V90=1 V.
Appendix D Wireless LAN This appendix is intended to help you get your Wireless LAN network up and running, with a minimum of parameters. Card Specifications Form Factor Mini Card Compatibility ■ IEEE 802.11 Standard for Wireless LANS ■ Wi-Fi (Wireless Fidelity) certified by the Wi-Fi Alliance. The ‘Wi-Fi CERTIFIED’ logo is a certification mark of the Wi-Fi Alliance.
Radio Characteristics Radio Characteristics of Wireless LAN Cards may vary according to: ■ Country/region where the product was purchased ■ Type of product Wireless communication is often subject to local radio regulations. Although Wireless LAN wireless networking products have been designed for operation in the license-free 2.4GHz and 5GHz band, local radio regulations may impose a number of limitations to the use of wireless communication equipment.
Table Wireless IEEE 802.11 Channels Sets (Revision B and G) Frequency Range Channel ID 2400-2483.5 MHz 1 2412 2 2417 3 2422 4 2427 5 2432 6 2437 7 2442 8 2447 9 2452 10 2457*1 11 2462 12 2467*2 13 2472*2 When installing Wireless LAN cards, the channel configuration is managed as follows: ■ For wireless clients that operate in a Wireless LAN infrastructure, the Wireless LAN card will automatically start operation at the channel identified by the Wireless LAN Access Point.
Table Wireless IEEE 802.
*1 Factory-set default channels *2 Refer to the sheet Approved Countries/Regions for use for the countries/regions that in which these channels can be used. *3 These channels are available to A/B/G/N combo type only. *4 Available Area: US (USA, CANADA) only.
Appendix E AC Power Cord and Connectors The AC input plug of power cord must be compatible with various international AC power outlets. Power cords need to meet the local standards and the specifications listed as below: User’s Manual Length: Minimum 1.7 meters Wire size: Minimum 0.75 mm2 Current rating: Minimum 2.
Certification agencies Europe: Austria: OVE Italy: IMQ Belgium: CEBEC The Netherlands: KEMA Denmark: DEMKO Norway: NEMKO Finland: FIMKO Sweden: SEMKO France: LCIE Switzerland: SEV Germany: VDE United Kingdom: BSI Outside of Europe: U.S. and Canada: UL listed and CSA certified No.
USA Australia Canada User’s Manual United Kingdom Europe China E-3
Appendix F TOSHIBA PC Health Monitor The TOSHIBA Health Monitor software program monitors computer system functions such as power consumption, the cooling system and HDD Drop sensor. It alerts users of specific system conditions via pop-up messages. It also tracks the usages of the computer and related devices, logging the service relevant information on the computer's hard disk drive. The collected information includes device operation time and number of actuations or status changes (i.e.
The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA's obligations under its standard limited warranty in any way. TOSHIBA's standard limited warranty terms and limitations apply. Visit http://www.warranty.toshiba.com for details. Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor can be started using the following methods: ■ Double click TOSHIBA PC Health Monitor in the Welcome Center. ■ Click Start → All Programs → TOSHIBA → Utilities → PC Health Monitor.
Glossary The terms in this glossary cover topics related to this manual. Alternate naming is included for reference.
Glossary GPS: Global Positioning System HD+: High Definition Plus IDE: integrated drive electronics IEEE: Institute of Electrical and Electronics Engineers I/O: input/output IrDA: Infrared Data Association IRQ: interrupt request KB: kilobyte LAN: local area network LCD: liquid crystal display LED: light emitting diode MB: megabyte MMC: multi media card OCR: optical character recognition (reader) PCB: printed circuit board PCI: peripheral component interconnect RAM: random access memory RGB: red, green, and
Glossary alphanumeric: Keyboard characters including letters, numbers and other symbols, such as punctuation marks or mathematical symbols. alternating current (AC): Electric current that reverses its direction of flow at regular intervals. analog signal: A signal whose characteristics such as amplitude and frequency vary in proportion to (are an analog of) the value to be transmitted. Voice communications are analog signals.
Glossary buffer: The portion of the computer’s memory where data is temporarily stored. Buffers often compensate for differences in the rate of flow from one device to another. bus: An interface for transmission of signals, data or electric power. byte: The representation of a single character. A sequence of eight bits treated as a single unit; also the smallest addressable unit within the system.
Glossary compatibility: 1) The ability of one computer to accept and process data in the same manner as another computer without modifying the data or the media upon which it is being transferred. 2) the ability of one device to connect to or communicate with another system or component. components: Elements or parts (of a system) which make up the whole (system). Composite Video (YUV): A standard video signal used to transmit images, e.g. from a VCR to a TV.
Glossary device driver: A program (called a "driver") that permits a computer to communicate with a device. dialog box: A window that accepts user input to make system settings or record other information. disable: To turn a computer option off. See also enable. Digital Audio: An audio compression standard that enables high-quality transmission and real-time playback of sound files. disk drive: The device that randomly accesses information on a disk and copies it to the computer's memory.
Glossary E echo: To send back a reflection of the transmitted data to the sending device. You can display the information on the screen, or output it to the printer, or both. When a computer receives back data it transmitted to a CRT (or other peripheral device) and then transmits the data to printer, the printer is said to echo the CRT. enable: To turn on a computer option. See also disable. erase: See delete.
Glossary G gigabyte (GB): A unit of data storage equal to 1024 megabytes. See also megabyte. graphics: Drawings, pictures, or other images, such as charts or graphs, to present information. H hard disk: A storage device composed of a rigid platter or platters that can be magnetically coded with data. Hard disks hold much more information than diskettes and are used for long-term storage of programs and data.
Glossary I/O: Input/output. Refers to acceptance and transfer of data to and from a computer. I/O devices: Equipment used to communicate with the computer and transfer data to and from it. IrDA 1.1: An industry standard that enables cableless infrared serial data transfer at speeds of up to 4 Mbps. K K: Taken from the Greek word kilo, meaning 1000; often used as equivalent to 1024, or 2 raised to the 10th power. See also byte and kilobyte.
Glossary memory: Typically refers to the computer's main memory, where programs are run and data is temporarily stored and processed. Memory can be volatile and hold data temporarily, such as RAM, or it can be nonvolatile and hold data permanently, such as ROM. A computer's main memory is RAM. See RAM, ROM. menu: A software interface that displays a list of options on the screen. Also called a screen.
Glossary operating system: A group of programs that controls the basic operation of a computer. Operating system functions include interpreting programs, creating data files, and controlling the transmission and receipt (input/output) of data to and from memory and peripheral device. output: The results of a computer operation. Output commonly indicates data 1) printed on paper, 2) displayed at a terminal, 3) sent through the serial port of internal modem, or 4) stored on some magnetic media.
Glossary R Radio frequency interference (RFI) shield: A metal shield enclosing the printed circuit boards of the printer or computer to prevent radio and TV interference. All computer equipment generates radio frequency signals. The FCC regulates the amount of signals a computing device can allow past its shielding. A Class A device is sufficient for office use. Class B provides a more stringent classification for home equipment use.
Glossary soft key: Key combinations that emulate keys on the IBM keyboard, change some configuration options, stop program execution, and access the numeric keypad overlay. software: The set of programs, procedures and related documentation associated with a computer system. Specifically refers to computer programs that direct and control the computer system's activities. See also hardware.
Glossary Wi-Fi®: A registered trademark term of the Wi-Fi Alliance that stands for Wireless Fidelity, and is another term for the communication protocol to permit an Ethernet connection using wireless communication components. window: A portion of the screen that can display its own application, document or dialog box. Often used to mean a Microsoft Windows window. Wireless LAN: Local Area Network (LAN) through wireless communication.
Index A D AC adaptor, 1-8 additional, 1-20 connecting, 3-2 DC IN 19V jack, 2-7 ASCII characters, 5-5 DC IN indicator, 2-16, 6-3 Display, 2-10 automatic power off, 1-13 brightness (down), 5-3 brightness (up), 5-4 controller, B-1 hinge, 2-11 opening, 3-5 DisplayPort, 1-10 Documentation list, 1-3 B Battery charging, 6-5 extending battery life, 6-8 indicator, 2-16, 6-2 Monitoring capacity, 6-7 real time clock, 1-8, 6-4 save mode, 1-13 types, 6-3 Battery Charger, 8-9 Battery pack, 1-8, 2-9 additional, 8-9 re
FN + F5 (Output), 5-3 FN + F6 (Brightness Down), 5-3 FN + F7 (Brightness Up), 5-4 FN + F8 (Wireless), 5-4 FN + F9 (Touch Pad), 5-4 FN + space (Zoom), 5-4 Function buttons, 4-16 Function keys, 5-2 H Hard disk drive automatic power off, 1-13 HDMI, 8-15 Heat dispersal, 1-13 Hibernation Mode, 1-14 Hot keys, 1-12 Brightness (Down), 5-3 Brightness (Up), 5-4 Hibernate, 5-3 Keyboard Backlight (enable/ disable), 5-4 Lock, 5-3 Mute, 5-3 Output, 5-3 Power Plan, 5-3 Sleep, 5-3 TOSHIBA Zooming Utility (enlarge), 5-4 TO
user, 6-11 Pointing device Touch Pad, 2-11, 4-1 Ports, 1-8 External monitor, 1-8 USB, 1-8 Power conditions, 6-1 Hibernation Mode, 3-8 indicator, 6-3 panel power on/off, 6-12 Shut Down mode (Boot Mode), 3-8 Sleep Mode, 3-10 system auto off, 6-13 turning off, 3-8 turning on, 3-7 Problems AC power, 9-5 Analyzing the problem, 9-2 Battery, 9-6 Bluetooth, 9-24 ExpressCard, 9-11 External monitor, 9-21 Fingerprint Sensor, 9-17 Hard disk drive, 9-9 Hardware and system checklist, 9-3 HDMI Monitor, 9-25 Infrared recei
T TOSHIBA Assist, 1-16 TOSHIBA ConfigFree, 1-17 TOSHIBA Disc Creator, 1-17, 4-21 TOSHIBA HDD Protection, 1-14 TOSHIBA PC Diagnostic Tool, 1-15 TOSHIBA support, 9-27 TOSHIBA Zooming Utility, 1-15 Touch Pad, 1-8 using, 4-1 U USB device, 1-8 problems, 9-17 USB floppy diskette drive, 8-10 problems, 9-11 using, 8-11 UWB, 1-12 problems, 9-24 V Video RAM, 1-5 W Web Camera, 1-9 Wireless communication, 4-42 indicator, 4-45 Wireless communication switch, 1-12, 2-2, 4-44 Wireless LAN, 1-11, 4-42 problems, 9-24 X x
