User Manual

11
Updating the device main firmware
This section explains how to update the device main firmware.
Use an Ethernet cable to connect your computer to the device. If the Dante device is connected via a
redundant connection, connect your computer to the network switch that is connected to the
[PRIMARY] connector.
When the firmware of the device will update without compatibility version of editor, ensure that the
MTX/MRX system is synchronized and saved to MTX-MRX Editor as a project file before performing
the firmware update in order to ensure that your project data is not lost, and then perform the
firmware upgrade using the latest version of MTX-MRX Editor. Ensure that the device is initialized
after the update, and then open the previously saved project file using the latest MTX-MRX Editor
and re-synchronize to the updated devices.
・ If your computer enters Sleep or Energy Save mode, data transfer to the device may stop. Therefore, you should
disable these functions to prevent this from happening. We also recommend that you do not use any screen saver or
similar background programs.
1. Turn off the power to the device.
2. Set DIP switches 7 and 8 (on the XMV, Device setup DIP switch) to the upward (OFF) position, and
then turn on the power.
3. If the device main firmware for a device connected to MTX-MRX Editor is not compatible, an "Alert"
dialog box will appear. Click [Update Now] or [OK].
If you click [Update Now], skip to step 5.
If you click [OK], proceed to step 4.
4. In MTX-MRX Editor, choose [System] menu -> [Device Information].
The “Device Information” dialog box will appear.
5. Click [Update Firmware].
The “Update Firmwaredialog box will appear.
If the "Select File" dialog box opens, select a folder that contains the update file (fup), then click [OK].
6. Specify the folder that contains the version of firmware.
To specify a different file, click [...].
7. Click [Update] to execute the update.
During the update, the indicators of the devices will flash. When the update is completed, the indicators will light,
and the devices will restart automatically.
Do not turn off the power of the devices while the indicators of the devices are flashing.
If the [ALERT] indicator of an applicable device is flashing, an error has occurred and the update has failed.
The front panel [PRESET] display indicates the alert number; refer to the alert list in the MTX-MRX Editor
User's Manual and take the appropriate action.
8. When the update has completed and all devices have restarted automatically, close the "Device
Information" dialog box.
When the update has completed successfully, and the devices have restarted, the devices will reappear in
MTX-MRX Editor's Project screen.