User Manual

R Remote Version 2 Users Guide 24
Troubleshooting
Problem
Possible cause
Action
R series unit is not connected.
The R series units power switch
is not on.
Turn the power switch on.
The R series units DIP switch
settings are incorrect.
Refer to "Settings on the R
series units," and make the
appropriate settings.
The UNIT ID of the R series
unit is set to something other
than 1 through 24.
Specify a UNIT ID in the range
from decimal 1 to 24
(hexadecimal 1 to 18).
For more about these numbers,
refer to
"Decimal/hexadecimal
conversion table."
The cables are not connected
properly.
If the orange [SYNC] indicator
is blinking, the cable is either
broken or not connected
correctly. Connect the cable
correctly.
If you're using REDUNDANT
mode, connect to the network
switch that is connected to the
[PRIMARY] connector.
The computer's IP address
setting is incorrect.
Set the computer's IP address to
match the R series unit's DIP
switch setting.
Network card selection is
incorrect.
In the "Network Setup" dialog
box, select the network card
that communicates with the R
series unit.
Firmware is old.
Use V3.00 or later firmware.
The R series unit is in AD8HR
mode.
Set DIP switches 5 and 6 in the
upward position to select
NATIVE mode.
Audio is not input / Input level
is low.
HA gain is not at an appropriate
level.
Set the HA gain to an
appropriate level.
The external device is not
outputting a signal
Output a signal from the source
device and make sure that the