User Manual

Troubleshooting
Problem & Cause Solution
No sound
Incorrect input source (input port)
settings for input channels.
Check the input source (input port) selection on the INPUT screen.
The [ON] key on the relevant
channel(s) is turned OFF.
Turn it ON.
The fader or volume of the relevant
channel(s) if off.
Raise the fader or volume.
Phantom power is not being
supplied to the condenser mike.
Turn On +48V Active from the SETUP screen and then turn ON phantom power from
the INPUT screen(s).
Mute is ON. Check mute group assignments and the settings for mute group control.
A gate is exceeded. Check the settings on the DYN1 screen.
The volume is low.
Incorrect gain setting. Adjust the gain on the INPUT screen.
Noise gate and/or compressor
exceeded.
Check the settings on the DYN1 and/or DYN2 screen.
Sound is distorted
Incorrect gain setting. Adjust the gain on the INPUT screen.
Input level is too high. Lower the volume of the input source.
Cannot communicate with PC
connected directly to DM3 series
Subnet mask of DM3 series does not
match that of the computer.
Make the IP addresses the same via the Static IP mode. If using the DHCP mode, use a
router with a DHCP server function and enable the DHCP function on the computer.
The fader does not work.
There is a discrepancy in the
movement of motorized faders.
Turn on the console while holding down the Home key on the top panel. Then run
calibration of the faders from the MAINTENANCE screen.
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Appendix > Materials