User Manual
Table Of Contents
- Copyright
- About Audinate
- Introduction
- Installing Dante Controller
- Dante Basics
- Discovery and auto-configuration
- Device Channels
- Differentiating between input and output channels
- Device Names and Channel Labels
- Routing Audio
- Clock Synchronization
- Latency
- Device Lock
- Dante Control and Monitoring
- Starting Dante Controller
- Using Dante Controller
- Network View
- Status Bar
- Network View Tabs
- Channel Groups
- Clock Status Monitoring
- Clock Status Monitor
- Automatic Notification of Device Errors
- Device View
- Device View Tabs
- Multicast Transmit Flow Configuration
- Using Dante Controller with Dante Domain Manager
- Presets
- Troubleshooting
- Fanout
- Messages on Startup
- Computer Configuration Checklist
- Troubleshooting Dante IP Address Configuration
- Troubleshooting Switch Configuration and Cabling
- Index
Dante Controller User Guide
Copyright © 2018 Audinate Pty Ltd. All rights reserved.
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Troubleshooting Switch Configuration and Cabling
Cables are the most vulnerable part of a network system. If you suspect cabling issues, check for:
n Faulty or manually terminated cables
n Unplugged /badly connected Ethernet cables
n Incorrectly configured switches
n Dante devices removed or turned off
Symptoms of switch or cabling issues
n You cannot see (some) devices in the Dante Controller network view
n Dante Controller shows orange “unsuccessful subscription” icons, which usually means a device
that was present earlier is now missing
n Faulty cables can lead to intermittent faults, which may be heard as dropped samples or “cracks” in
the audio
n Dante devices may appear and disappear in Dante Controller
Switch and Cabling Checklist
n Are all the connected link/status lights on the switch lit, or flashing as expected?
o
Is the switch powered on?
o
Is the cable correctly plugged in at the switch and the PC or equipment?
n Is the switch correctly configured?
o
Perhaps QoS or VLANs have been incorrectly set up
n Are you using a switch from another application with an unchecked or tested configuration?
o
Consult the switch manual and check the switch configuration