User Manual
Table Of Contents
- CONTENTS
- INTRODUCTION
- PART NAMES AND FUNCTIONS
- PREPARATION
- PLAYBACK
- ADDITIONAL FEATURES
- CONFIGURATION
- TROUBLESHOOTING
- Check the following first when any problem occurs
- When a problem occurs: Power or overall functionality
- The power turns off suddenly
- The power cannot be turned on
- No operations can be performed from the sound bar’s controls
- All indicators are off although the power is on (the power appears to be off)
- The sound bar does not function correctly
- The sound bar turns on by itself
- The sound bar cannot be controlled with the remote control
- The sound bar cannot be controlled using the TV’s remote control
- When a problem occurs: Audio
- When a problem occurs: Bluetooth®
- When a problem occurs: App
- Other actions
- APPENDIX
The sound bar cannot be controlled using the TV’s remote
control
(
The HDMI Control function is not properly configured.
Confirm that the settings are properly configured as follows:
(
The HDMI Control function of the sound bar is enabled.
(
The HDMI Control function is enabled on the TV.
(
In the TV’s HDMI settings, the audio output destination is set to an option other than the TV’s built-in
speakers.
If the sound bar still cannot be controlled with the TV’s remote control, perform the following:
(
Turn off the sound bar and the TV, and then turn them back on again.
(
Unplug the power cord of the sound bar, as well as the power cords of external devices connected to
the sound bar via an HDMI cable, from the AC wall outlet. Plug them in again after about 30 seconds.
Related links
“Enabling/disabling the HDMI Control function”(p.44)
(
The TV does not support the sound bar’s control functions.
Even if your TV supports the HDMI Control function, some functions may not be available. For details, see
the documentation supplied with your TV.
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TROUBLESHOOTING > When a problem occurs: Power or overall functionality