User Guide
Table Of Contents
- Contents
- Notice
- Product Overview
- Charging and Powering
- Connections
- Wearing this product
- Operating this Product
- Settings
- Troubleshooting
- Read this first
- No sound can be heard
- Sound can only be heard from one earphone
- Power will not turn on
- The product cannot be charged
- Cannot connect to a Bluetooth device
- The product does not operate or play back
- The sound is distorted, noisy or choppy
- Restoring this product to factory defaults (Initialize / Reset)
- Problem Still Not Resolved (Customer Support)
- Appendix
The product cannot be charged
(
This product terminal might be covered up by the silicone sleeve.
Reattach the silicone sleeve correctly.
(
“Replacing the silicone sleeves”(p.27)
(
Your computer is not turned on (when charging from your computer).
Turn the power of your computer on, and then charge this product.
(
You may have been using a USB power cable other than the one included with this product.
Use the included USB power cable to make sure the product correctly charges.
42
Troubleshooting > The product cannot be charged