User Manual
Table Of Contents
- Contents
- Introduction
- Charging and Powering
- Bluetooth® Connectivity
- Wearing This Product
- Operation (Music Playback and Phone Calls)
- Dedicated Application
- Troubleshooting
- Read this first
- Cannot connect
- Power will not turn on
- The product cannot be charged
- The product does not operate or play back
- No sound can be heard
- Sound can only be heard from one earphone
- Sound is not good or sounds strange
- The sound is distorted, noisy or choppy.
- Using only one of the earphones
- Resetting and initializing the product
- Updating the firmware
- List of support centers
- Appendix
Resetting and initializing the product
Follow the steps below to reset (restart) or reinitialize this product.
[Search tag] #Q04 Reset
Resetting
This resets (restarts) the earphones. The information for devices registered (paired) will still be retained.
1 Place the earphones (L, R) in the charging case.
2 After at least 10 seconds, remove the earphone (R) from the charging case.
3 Next, remove the earphone (L) from the charging case.
Initializing
This will restore all of the earphone settings to their factory defaults. The information for devices registered
(paired) will be deleted.
1 Place the earphones (L, R) in the charging case.
The indicators light up red (when charging is completed, the indicators will turn off).
Red
Lights up
40
Troubleshooting > Resetting and initializing the product