Owner's Manual
Table Of Contents
- User Guide
- Contents
- Introduction
- Charging and Powering
- Bluetooth® Connectivity
- Wearing This Product
- Operation (Music Playback and Phone Calls)
- Dedicated Application
- Troubleshooting
- Read this first
- Cannot connect
- Power will not turn on
- The product cannot be charged
- The product does not operate or play back
- No sound can be heard
- Sound can only be heard from one earphone
- Sound is not good or sounds strange
- The sound is distorted, noisy or choppy.
- Using only one of the earphones
- Resetting and initializing the product
- Updating the firmware
- List of support centers
- Appendix
- Quick Start Guide
- Safety Brochure
Cannot connect
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The product is not pairing correctly.
If the information for this product still remains in the list of connected devices on your Bluetooth device,
delete that information and try pairing again.
(
“Pairing with a Different Device”(p.18)
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The information for a Bluetooth device that was registered on this product was deleted.
If you pair a device beyond the maximum number of pairable Bluetooth devices, the information for
device you first paired (the oldest pairing) is deleted. Pair this product once more.
(
“Pairing with a Different Device”(p.18)
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This product may already be connected to another Bluetooth device.
On your Bluetooth device, remove the connection with this product and then connect this product
again.
(
This product and your Bluetooth device may be too far apart.
Move this product closer to the Bluetooth device.
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A device that emits electromagnetic waves (such as a microwave oven, access point and so on)
might be nearby.
Do not use this product near other devices that emit electromagnetic waves.
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Troubleshooting > Cannot connect