User Manual
Table Of Contents
- Contents
- Introduction
- Charging and Powering
- Bluetooth® Connectivity
- Wearing This Product
- Operation (Audio Playback and Phone Calls)
- Dedicated Application
- Troubleshooting
- Read this first
- Cannot connect
- Power will not turn on
- The product cannot be charged
- The product does not operate or play back
- No sound can be heard
- Sound can only be heard from one earbud
- Sound is not good or sounds strange
- The sound is distorted, noisy or choppy
- Using only one of the earbuds
- Initializing (performing a factory reset)
- Updating the firmware
- List of support centers
- Appendix
The product does not operate or play back
(
The earbuds are still charging.
You cannot use this product while they are charging. Use the earbuds after charging is finished.
(
There is not enough battery power.
Charge the earbuds.
(
“Charging the earbuds”(p.10)
(
“Charging the charging case”(p.12)
(
The product is temporarily not functioning in a stable way.
After putting the earbuds back into the charging case, wait for at least 10 seconds and then take them
out again.
If this does not solve the problem, initialize (factory reset) the earbuds.
(
“Initializing (performing a factory reset)”(p.45)
39
Troubleshooting > The product does not operate or play back