User Manual
Table Of Contents
- Contents
- Introduction
- Charging and Powering
- Bluetooth® Connectivity
- Wearing This Product
- Operation (Audio Playback and Phone Calls)
- Dedicated Application
- Troubleshooting
- Read this first
- Cannot connect
- Power will not turn on
- The product cannot be charged
- The product does not operate or play back
- No sound can be heard
- Sound can only be heard from one earbud
- Sound is not good or sounds strange
- The sound is distorted, noisy or choppy
- Using only one of the earbuds
- Initializing (performing a factory reset)
- Updating the firmware
- List of support centers
- Appendix
No sound can be heard
(
The earbuds are not connected to a Bluetooth device.
Pair this product.
(
“Pairing for the First Time”(p.17)
(
“Pairing with a Different Device”(p.20)
(
The volume is too low.
Raise the volume.
(
“Playing back audio on this product”(p.25)
(
The audio stopped playing back.
Start playback.
(
“Playing back audio on this product”(p.25)
(
You may have taken off one of the earbuds while In-Ear Detection is ON.
Make sure that you are wearing both earbuds.
(
“Playing back audio on this product”(p.25)
40
Troubleshooting > No sound can be heard