User Manual
Table Of Contents
- Contents
- Introduction
- Charging and Powering
- Bluetooth® Connectivity
- Wearing This Product
- Operation (Audio Playback and Phone Calls)
- Dedicated Application
- Troubleshooting
- Read this first
- Cannot connect
- Power will not turn on
- The product cannot be charged
- The product does not operate or play back
- No sound can be heard
- Sound can only be heard from one earbud
- Sound is not good or sounds strange
- The sound is distorted, noisy or choppy
- Using only one of the earbuds
- Initializing (performing a factory reset)
- Updating the firmware
- List of support centers
- Appendix
Initializing (performing a factory reset)
Follow the steps below to initialize (perform a factory reset on) this product.
[Search tag] #Q04 Reset
Initializing (performing a factory reset)
This will restore all of the earbud settings to their factory defaults. The information for devices registered
(paired) will be deleted.
1 Remove earbuds (L) and (R) from the charging case.
The indicators light up blue for one second.
Blue
Lights up for 1 sec
2 Hold down the function key and the + (plus) key for about seven seconds to turn
the power off.
Make sure that the indicator lights up as shown below.
7 sec
Red
Lights up for 1 sec
Earbud (L) Earbud (R)
45
Troubleshooting > Initializing (performing a factory reset)