User Manual

CL5/CL3/CL1Firmware Update Guide 14
About Failsafe Mode
The Dante module integrated in the CL may become unusable due to data corruption if the Dante
device is powered-off during a firmware update.
To recover from such a state, the Dante module will enter "failsafe mode."
To restore the Dante module from failsafe mode, a recovery image must be sent from the Firmware
Update Manager.
After the power is turned on, if the screen of the CL indicates "NETWORK AUDIO MODULE FAILED
AND WAS RESTARTED." and the Dante version is not displayed, it may be that the Dante module is
in failsafe mode.
Use Dante Controller to check whether the Dante module is in failsafe mode.
A Dante module that is in failsafe mode is shown as a red device name in the network grid view of
Dante Controller (version 3.1.x or later).
Preparing for recovery
You will need the following items ready to execute the procedure for recover.
A Windows computer equipped with the following conditions:
OS
Windows 8/8.1
/Pro
Windows 7
Ultimate / Professional / Home Premium
CPU
Intel Pentium 1.2GHz or Intel Celeron 1.7GHz or higher
HDD
250MB or more
Connector An Ethernet connector that supports a data transfer rate of 100Mbps or
higher
A USB connector
An Ethernet cable (CAT5e or higher recommended. Straight or cross.)