User Manual

TROUBLESHOOTING ➤ Troubleshooting En 71
Bluetooth
Problem Cause Remedy See page
Cannot make the unit paired with
the Bluetooth device.
Bluetooth is not selected as the input source. Select Bluetooth as the input source. 39
The device does not support A2DP. Perform paring operations with a device which supports A2DP. 78
A Bluetooth adaptor, etc. that you want to pair with the unit has a password
other than “0000”.
Use a Bluetooth adaptor, etc. whose password is “0000”.
48
The unit and device are too far apart. Position the Bluetooth device so that it is less than 10 m (33 ft) from this unit
and pair the device with this unit.
49
There is a device (microwave oven, wireless LAN, etc.) outputs signals in
the 2.4 GHz frequency band nearby.
Move this unit away from the device that is emitting radio frequency signals.
–
Another Bluetooth device is connected. Terminate current Bluetooth connection, and perform pairing with the new
device.
49
Cannot make a Bluetooth
connection.
Another Bluetooth device is connected. The unit cannot make multiple Bluetooth connections. Terminate current
Bluetooth connection, and make connection for the desired device.
49
More than nine devices are paired and the oldest pairing information is
deleted.
Perform pairing again. The unit can retain pairing information for up to eight
devices. When pairing a ninth device, the oldest pairing information will be
deleted.
48
No sound is produced or the
sound is intermittent during
playback.
The Bluetooth connection of the unit with the device is disconnected. Perform Bluetooth connection operations again. 49
The unit and device are too far apart. Move the Bluetooth device so that it is less than 10 m (33 ft) from this unit. 49
There is a device (microwave oven, wireless LAN, etc.) outputs signals in
the 2.4 GHz frequency band nearby.
Move this unit away from the device that is emitting radio frequency signals.
–
The device’s Bluetooth function is off. Enable the Bluetooth function of the device. –
The device is not set to send Bluetooth audio signals to the unit. Check that the Bluetooth function of the device is set properly. –
Playback on the device has not been performed. Perform playback on the device. –
The device’s volume is set to minimum. Turn up the volume level on the device. –