User Manual

34
YVC-300 User's Manual
The remote party
cannot hear you.
Yo ur microphone is muted. Unmute your microphone.
(→Page 30)
The microphone sensitivity of the PC or
Mac connected via USB is set to the
minimum.
Increase the microphone
sensitivity on that machine.
(→Page 17, Page 20)
On the PC or Mac connected via USB,
a microphone other than YVC-300 is
selected for the call application.
Select YVC-300 in the
microphone device settings of
the call application.
The speaker on the remote party is
muted.
Ask the remote party to
unmute their speaker.
The speaker volume on the remote
party is set to the minimum.
Ask the remote party to turn
up their speaker.
Yo u hear echoes. The remote party has a problem with
their device configuration or operating
environment.
-
The remote party hear
echoes or howling
noises.
The PC or Mac connected via USB
does not recognize the product
properly.
Verify that the PC or Mac is
configured properly.
(→Page 15, Page 19)
On the PC or Mac connected via USB,
a speaker and microphone other than
YVC-300 are selected for the call
application.
Select YVC-300 in both the
speaker and microphone
device settings of the call
application.
Even though a videoconference system
is connected to the EXT IN/OUT
terminals, the connected device setting
is set to "YVC-300 daisy chain
connection".
Change the connected
device setting to
"Videoconference system".
(→Page 31)
A videoconference system with
subst
antial delay and distortion is
conne
cted to the EXT IN/OUT
terminals.
Use a videoconference
system with a little delay and
distortion.
The product is installed near a wall. Install the product away from
any wall.
Objects are placed near the product. Do not place any object
around the product if
possible.
The product is used in a room with
large reverberations.
• Place an object with high
sound absorption in the
room, away from the front
of the microphone.
•To reduce the
reverberations, turn down
the speaker. (→Page 30)
Symptom Cause Action