User Manual

Administrator’s Guide for SIP-T2xP and SIP-T19P IP Phones
150
Procedure
ACD can be configured using the configuration files or locally.
Configuration File
<y0000000000xx>.cfg
Assign an ACD key.
For more information, refer to
ACD Key on page 419.
Configure ACD auto available.
For more information, refer to
ACD on page 348.
Local
Web User Interface
Assign an ACD key.
Navigate to:
http://<phoneIPAddress>/servlet
?p=dsskey&q=load&model=0
Configure ACD auto available.
Navigate to:
http://<phoneIPAddress>/servlet
?p=features-acd&q=load
Phone User Interface
Assign an ACD key.
To configure an ACD key via web user interface:
1. Click on DSSKey->Memory Key (or Line Key).
2. In the desired DSS key field, select ACD from the pull-down list of Type.
3. Click Confirm to accept the change.
To configure ACD auto available via web user interface:
1. Click on Features->ACD.
2. Select the desired line from the pull-down list of ACD Auto Available.