User's Manual

Troubleshooting
113
How to export system log?
We may need you to provide debug log information to help analyze your problem. By
default, you can export the debug system log information to local PC.
To export the system log to local PC via web user interface:
1. Click on Settings->Configuration.
2. Select 6 from the pull-down list of System Log Level.
The default system log level is 3.
3. Click Confirm to accept the change.
The web user interface prompts “Do you want to restart your machine?”. The
configuration will take effect after reboot.
4. Click OK to reboot the phone.
After rebooting the phone, the system log level is set as 6, the debug level.
5. Mark the Local radio box in the Export System Log field.
6. Click Export to download and save the system log file to your local PC system.
You can also export the system log to a syslog server, contact your system administrator
for more information.
How to export/import the phone configurations?
We may need you to provide your phone configurations to help analyze your problem.
In some instance, you may need to import configurations to your phone.
To export the phone configurations via web user interface:
1. Click on Settings->Configuration.