Specifications

Troubleshooting
103
How to reboot the phone?
To reboot the phone via web user interface:
1. Click on Settings->Upgrade.
2. Click Reboot to reboot the IP phone.
Note
How to export PCAP trace?
We may need you to provide a PCAP trace to help analyze your problem.
To export a PCAP trace via web user interface:
1. Click on Settings->Configuration.
2. Click Start to begin capturing signal traffic.
3. Recreate the error to be documented in the trace.
4. Click Stop to stop the capture.
5. Click Export to open file download window, and then save the file to your local
Any reboot of the phone may take a few minutes.