User Guide

User Guide for the SIP-T21(P) E2 IP Phone
112
Dynamic Forwarding
You can manually forward a call to another number while your phone rings.
To forward an incoming call to another party:
1. When the phone is ringing, press the FWD soft key.
2. Enter the number you want to forward the incoming call to.
3. Press , , or the Send soft key.
The LCD screen prompts a call forward message.
Note
Call Transfer
You can transfer a call to another party during a call in one of three ways:
 Blind Transfer: Transfer a call directly to another party without consulting.
 Semi-Attended Transfer: Transfer a call when the target phone is ringing.
 Attended Transfer (Consultative Transfer): Transfer a call with prior consulting.
Allow Trans Exist Call
You can also transfer a call to another existing call during multiple calls.
To enable allow trans exist call via web user interface:
1. Click on Features->General Information.
When the phone forwards a call, a prompt window will pop up by default, if you want to disable
the feature, contact your system administrator for more information.