User Guide

User Guide for the SIP-T21(P) E2 IP Phone
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To perform an attended transfer:
1. Press or the Trans soft key during a call.
2. Do one of the following:
- Enter the number you want to transfer the call to.
Press or to dial out.
- Press the Dir soft key, and then select Local Directory. Select the desired group and
search for the contact (Directory should be configured in advance. Refer to Directory
on page 50 for more information).
Press , or the Send soft key to dial out.
- Press the Dir soft key, and then select History. Select the desired list and then press
or to select the entry (Directory should be configured in advance. Refer to
Directory on page 50 for more information).
Press , or the Send soft key to dial out.
- Press the Dir soft key, and then select Remote Phone Book. Select the desired group
and search for the contact (Directory should be configured in advance. Refer to
Directory on page 50 and Remote Phone Book on page 61 for more information).
Press , or the Send soft key to dial out.
- If Allow Trans Exist Call (refer to Allow Trans Exist Call on page 112) is enabled, you
can select the NewCall and repeat steps mentioned above to complete transfer.
3. After the party answers the call, press or the Trans soft key to complete the transfer.
If you are using a handset, the transfer can be completed by hanging up the handset.
You can cancel the transfer before the call is connected by pressing the Cancel soft key.
Call Waiting
You can enable or disable call waiting on the phone. If call waiting is enabled, you can receive
another call while there is already an active call on the phone. Otherwise, another incoming call
is automatically rejected by the phone with a busy message when there is an active call on the
phone. You can also enable or disable the phone to play a warning tone when receiving another
call.