User Guide

User Guide for the SIP-T21(P) E2 IP Phone
xii
Music on Hold (MoH) ........................................................................................................................................ 153
Automatic Call Distribution (ACD) ............................................................................................................... 154
Shared Call Appearance (SCA) ....................................................................................................................... 156
Configuring SCA Feature on the IP Phone ........................................................................................... 156
Using SCA Feature on the IP Phone ........................................................................................................ 162
Bridged Line Appearance (BLA) ..................................................................................................................... 169
Configuring BLA Feature on the IP Phone ............................................................................................ 169
Using BLA Feature on the IP Phone......................................................................................................... 172
Messages ................................................................................................................................................................ 174
Short Message Service (SMS)..................................................................................................................... 174
Voice Mail .......................................................................................................................................................... 176
Message Waiting Indicator (MWI) ........................................................................................................... 177
Appendix..................................................................................... 181
Appendix A – Time Zones ................................................................................................................................ 181
Appendix B – Menu Structure ........................................................................................................................ 183
Index ........................................................................................... 185