User Guide

User Guide for the SIP-T21(P) E2 IP Phone
168
4. Press the Hold or the EndCall soft key.
- If any party in the conference call presses the Hold soft key, two-way voice can be
heard between the remaining parties.
- If party A or party B presses the EndCall soft key, the remaining parties are still
connected. If the other party (not the shared line party) presses the EndCall soft key,
the conference call is ended.
Call Pull
Call pull feature allows users to retrieve an existing call from another shared phone that is in
active or public hold status. For example, when there is a call between phone A and phone C,
you can use call pull feature on phone B to retrieve this call from phone A. Then the call is
established between phone B and phone C.
To retrieve a call from another shared phone:
If there is an active call between phone A and phone C, do the following:
1. Long press the desired line key on phone B.
The Cancel, CallPull, NewCall and BargeIn soft keys appear on the LCD screen of phone
B.
2. Press the CallPull soft key.
The active call has been retrieved from the phone A successfully.
If there is a held call between phone A and phone C, do the following:
1. Long press the desired line key on phone B.
The Cancel, CallPull, NewCall and Retrieve soft keys appear on the LCD screen of phone
B.
2. Press the CallPull soft key.
The held call has been retrieved from the phone A successfully.