Operation Manual

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About This Guide

Thank you for choosing this Enterprise IP Phone which is especially designed for power

users in the office environment. It features fashionable and sleek design, abundant

telephony applications, broad interoperability with the popular 3

party VoIP products,

fulfilling the VoIP deployment needs from enterprise and ITSP.

In this User Guide, you will find everything you need to quickly use your new phone. Be

sure to verify with your system administrator that your network is prepared for

configuring your IP phone. As well, be sure to read the Packing List section in this guide

before you set up and use the phone.

Declaration of Conformity

Hereby, it’s declared that this phone is in conformity with the essential

requirements and other relevant provisions of the CE, FCC.

CE Mark Warning

This is a class B device, in a domestic environment; this product may cause radio

interference, in which case the user may be required to take adequate measures.

WEEE Warning

To avoid the potential effects on the environment and human health as

a result of the presence of hazardous substances in electrical and

electronic equipment, end users of electrical and electronic equipment

should understand the meaning of the crossed-out wheeled bin symbol.

Do not dispose of WEEE as unsorted municipal waste and have to collect

such WEEE separately.

Summary of content (94 pages)

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About This Guide Thank you for choosing this Enterprise IP Phone which is especially designed for power users in the office environment. It features fashionable and sleek design, abundant telephony applications, broad interoperability with the popular 3rd party VoIP products, fulfilling the VoIP deployment needs from enterprise and ITSP. In this User Guide, you will find everything you need to quickly use your new phone.
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Contents Getting Started .................................................................................. - 1 Packing List ............................................................................................................................... - 1 Assembling the Phone................................................................................................................ - 3 Configuration and Registration .......................................................................................
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Logo Customization ......................................................................................................... - 34 Programmable Key .......................................................................................................... - 35 Softkey Layout ................................................................................................................. - 35 Live Dialpad...........................................................................................................
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LLDP................................................................................................................................ - 65 HTTPS ............................................................................................................................. - 66 Maintenance Tasks ................................................................................................................... - 67 Administrator Mode ...............................................................................
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Prefix ................................................................................................................................ - 83 Zero-sp-touch ................................................................................................................... - 84 ACD ................................................................................................................................. - 84 Local Group .....................................................................................
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Enterprise IP Phone Getting Started Getting Started Packing List The following components are included in your package:  Enterprise IP Phone  Phone Stand  Power Adapter  Handset & Handset Cord -1-
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Enterprise IP Phone Getting Started  Ethernet Cable  Quick Installation Guide & Quick Reference  CD Content Check this list before installation to ensure that you have received each item. If you are missing any items, contact your IP phone reseller.
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Enterprise IP Phone Getting Started Assembling the Phone This section introduce how to assemble the phone with the components in the packing list：  Attach the stand;  Connect Handset and Headset;  Connect Network and Power. 1) Attach the Stand, as shown below: Stand attached 2) Connect Handset and Headset, as shown below: Note: Headset is not provided in the packing list. Please contact your distributor for more information.
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Enterprise IP Phone Getting Started Note: 1. If inline power is provided, do not install AC adapter. Make sure the Ethernet cable and switch/hub is PoE compliant. 2. The Internet Port can be also connected to Hub/Switch/IP PBX or other internet devices. The phone can also share the network connection with other network devices such as PC.
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Enterprise IP Phone Getting Started Note: Please locate your PC in the same network segment of IP phone (192.168.3.X) to access the web configuration page. Please consult your system administrator for help. Network Settings Choose Network->Internet Port (WAN）. DHCP: Under the default situation the phone attempts to contact a DHCP Server in your network in order to obtain its valid network settings, e.g. IP address, sub mask, gateway, DNS server, etc.
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Enterprise IP Phone Getting Started When all accounts register fail, phone will display "No Service" by default. When the phone reboot, it will register automatically. If many phones register at the same time, this will affect the server, the users can set the register power up time so that the phone will random register automatically within the set time. Setting the power up time via web interface: Choose Network->Advanced-> Registration random, enter the time in the field.
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Enterprise IP Phone Using the Basic Call Functions Overview Keypad Instruction You can check the following list which introduces the IP phone’s keypad in details: Power Indication LED It will show the power status, it will be on if the phone is powered, off if the phone is not powered, and blink when someone calls in or there is a call on mute. Hot Key The screen will display labels for these keys, to identify their context-sensitive functions and you can custom softkeys under different status.
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Enterprise IP Phone Using the Basic Call Functions actions. Audio Device Control Keys Use the audio device control keys to perform the following actions depending on your phone type: ： Adjust the volume of the handset, headset, speaker and ring tone; ： Allows for hands-free communication during calls; Press to switch to the Group Listening mode. ： Place and receive calls through an optionally connected headset.
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Enterprise IP Phone Using the Basic Call Functions Table 2 Line Keys set to BLF LED Status Description Steady green The monitored account is in idle status Fast blinking green There is an incoming call to the monitored account Slow blinking green The monitored account is on an conversation Off It is not active as BLF Table 3 Power Indication LED LED Status Description Steady green Power on Blinking green There is incoming call to the device, or there is call on mute off Power off Table
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Enterprise IP Phone Using the Basic Call Functions Input Method: multi-lingual letters in upper case Call mute Call hold Voicemail SMS Call forward DND(Do Not Disturb) Auto answer In handset mode In headset mode In speaker mode The recording session cannot be started The recording cannot be stopped Probably the recording box is full This call cannot be recorded. The recording session is successfully started User Interface There are two ways to customize specific options on your phones: 1.
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Enterprise IP Phone Using the Basic Call Functions --Call Forward √ --Call Waiting √ --DSS Keys √ --Key as Send √ --Hot Line √ --Anonymous Call √ --Auto Redial Settings √ √ --Dial Plan --Tones --DND Code √ --ReDialTone --Emergency --BusyToneDelay --Return code when refuse --Return code when DND --Intercom √ --Call Completion √ Basic Phone Functions --Language √ √ --Time & Date √ √ --Ring Tone √ √ --Phone Volume √ --Logo Customization √ Advanced Phone Functions --Accounts
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Enterprise IP Phone Using the Basic Call Functions Please refer to the relating parts for more details. The default administrator password is admin.
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Enterprise IP Phone Using the Basic Call Functions Customizing Your Phone General Settings Phone Status You can view the status of your phone using the Phone interface or the Web interface.
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Enterprise IP Phone Using the Basic Call Functions 4) Press Save hot key to save the changes. 5) Press Back hot key to return to the previous screen. Time and Date The time and date appears on the idle screen of the IP phone. If the phone cannot obtain a time and date from the call server, please contact your system administrator if the time or date is incorrect. You can set the time manually or via the SNTP server which is used to synchronize the time.
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Enterprise IP Phone 3) Using the Basic Call Functions Use the Switch hot key to choose a preferred date format, the IP phone can support 7 kind of date display format. 4) Press the Save hot key to save the changes and return to the previous screen. To change the Time and Date via the Web interface: Choose Phone->Preference to do the relating changes. You can also change the Update Interval which specifies the time frequency that the phone refreshes the time automatically.
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Enterprise IP Phone Using the Basic Call Functions show the Fixed Type: By Date or By Week. And the daylight saving time is unchangeable, unless to update the AutoDST.xml via auto provision. Note: By default the time zone is +8 China(Beijing), Daylight Saving Time is Automatic. Keypad Lock You can lock the keypad of your phone when you are temporarily not using it. This function helps you to protect your phone from unauthorized use.
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Enterprise IP Phone 1) Using the Basic Call Functions Press Menu->Settings->Advanced Settings, enter the password, and then press Confirm hot key. 2) Choose Keypad Lock option. 3) Use the navigation key to highlight the one you want to lock. 4) Press Save hot key to active the change, or Back hot key to return to the previous screen. 5) The icon will be displayed on the top right corner of the idle screen. 6) If you choose Lock&Answer, it will show the icon and on the user interface.
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Enterprise IP Phone Using the Basic Call Functions Audio Settings Volume You can adjust the volume of handset/speaker/headset/Ring Volume. To adjust the volume when you are not in an active call: 1) Press Menu->Settings->Basic Settings. 2) Scroll to Phone Volume, and press Enter hot key, highlight the one you want to adjust the volume, use the Volume Adjustment Bar or navigation keys to adjust the volume. 3) Press OK hot key to save the change or Back hot key to cancel.
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Enterprise IP Phone Using the Basic Call Functions Choose Phone->Preference->Ring Type, highlight the specific one in the scroll-down menu, click confirm button to update the change. You can also delete the specific one by clicking the Delete button. Note: The ring tone file of system cannot be deleted. To upload the new Ring Tone via Web interface: 1) Choose Phone->Preference->Upload Ringtone. 2) Click Browse button to choose the specific ring tone file. 3) Click Upload button to upload the file.
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Enterprise IP Phone Using the Basic Call Functions Codec Selection The IP phone supports the following voice codecs: G722, G723_53, G723_63, G726-16, G726-24, G726-32, G726-40, G729, PCMU and PCMA. You can enable/disable the desired codecs via Web interface. Please contact your System Administrator for more details about the codecs. To enable/disable the codecs: 1) Choose Account->Codecs.
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Enterprise IP Phone Using the Basic Call Functions 2) Use the navigation keys to highlight the desired one in the Enable/Disable Codecs 3) list, and press the / to move to the other list. Click Confirm to save the change. Note: Codec Selection can only be set via Web interface. Contact Management Edit/Add/Delete Contact You can store a large number of contacts in your phone's contact list. You can add, edit, delete, dial, and search for a contact in the contact list.
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Enterprise IP Phone Using the Basic Call Functions To add a contact via Phone interface: 1) Press Dir->Local Directory 2) Choose a group, and press the Enter hot key. 3) Press Add hot key, enter Name, Office, Mobile, Other and Account options of the contact by the keypad. Use the abc hot key to select between numeric and upper/lower case alphanumeric modes. 4) Use the navigation keys to select the desired account as Line if you want to assign the contact to a specific account.
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Enterprise IP Phone Using the Basic Call Functions To move a contact to the Blacklist via Phone interface: 1) Press Dir->Local Directory 2) Choose a group, and press the Enter hot key. 3) Use the navigation key to highlight the one you want to move, press Option hot key, and scroll to Move to Blacklist, press OK hot key. 4) It will pop up a warning frame asking whether confirm to move the contact.
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Enterprise IP Phone Using the Basic Call Functions To add/delete/edit/move the contacts via the Web interface: Choose Contacts->Local Phone Book。Please refer to the instruction above for the parameters’ detail. Import/Export Contact list Import/Export Contact List via Web interface: 1) Choose Contacts-> Local Phone Book.
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Enterprise IP Phone 2) Using the Basic Call Functions Browse the specific contact list file in .XML or .csv format, and then click Import button. The imported contact lists will be showed in the Contact List. 3) Move the mouse to the icon , you will see the notes for parameters. The meanings of this icon on other pages is the same, we will not elaborate it one by one. 4) Click the Export button to export the contact list. Note: Import/Export Contact List can be only set via Web interface.
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Enterprise IP Phone Using the Basic Call Functions Remote Phone Book The IP phone has directory itself, but in the enterprise applications where there are a need for a common phone book. For the maintenance and the update of it, the common phone book is usually carried out on the server or IPPBX to maintain up-to-date public phone book, terminal users need to have remote phone book function.
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Enterprise IP Phone Using the Basic Call Functions To check the Remote Phone Book via Phone interface: 1) Press the Dir->Remote phonebook. 2) Enter to the Remote Group page, choose a special one, and press the Enter hot key, it will go to the corresponding URL address to download the contact information for you. Note: 1. This IP phone can support 5 remote phone books at most. 2. Every contact in the remote phone book can set several phone numbers.
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Enterprise IP Phone Using the Basic Call Functions 2. Search the incoming call: the phone will search the local directory when there is a coming call. If they can’t find the contact in the local directory, it will search them through LDAP server, and show the contact name in the LCD. The LDAP Lookup For Incoming Call option can be configured to enable or disable this function via web interface. 3.
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Enterprise IP Phone 2) Using the Basic Call Functions Press the Switch hot key to choose a button that you want to use as the send key: “#”, “*”, or disable this option. 3) Press the Save hot key to save the changes. To set the send key via the Web interface: 1) Choose Phone-> Features-> Key As Send. 2) Highlight the specific one in the pull-down menu, then click the Confirm button to save the change.
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Enterprise IP Phone 3) Using the Basic Call Functions When you pick up the handset or press the speaker button, and it will dial out the number automatically if you do not press any keys for 20 seconds. To set the Hot Line via the Web interface: 1) Choose Phone-> Features. 2) Input the Hotline Number and Hotline Delay, then click the Confirm button to save the change.
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Enterprise IP Phone 4) Using the Basic Call Functions If you want to realize the anonymous call by server, please choose and enter the Call On Code and Call Off Code. When you choose to enable the anonymous call function on your IP phone, it will send information to the server, and the server will enable/ disable the anonymous call function for your IP phone automatically. 5) Press the navigation keys to enter and choose whether to enable the anonymous rejection function.
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Enterprise IP Phone Using the Basic Call Functions 2) By the Switch hot key, you can choose whether to enable the auto redial function. 3) Press the navigation keys to choose and set the redial interval, which is used to the set period to redial again when the call is denied access or expire. It is measured by seconds. 4) Press the navigation keys to choose and set the redial times. 5) Press the Save hot key to save the changes.
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Enterprise IP Phone Using the Basic Call Functions hot key. 2) Then choose Accounts->Line X to enter the configuration page, use the navigation keys to choose Auto Answer option. 3) Press the Switch hot key to enable or disable the auto answer function. The default is Disable. 4) Press the Save hot key to save the changes. To set Auto Answer via Web interface: 1) Choose Account->Basic->Auto Answer. 2) Choose Enabled or Disabled in the pull-down menu, click confirm button to save the change.
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Enterprise IP Phone Using the Basic Call Functions Check Call Log via phone interface: 1) Press Menu->History Type->Network Call Log 2) Choose the Call log Item, press Enter softkey to download the call log. Logo Customization You can upload your own logo which displayed on the idle screen. 1) Choose Phone-> Features-> Use Logo->Custom Logo via the Web interface, press Browse button, and choose the corresponding file. 2) Press Upload button to complete the Logo Customization.
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Enterprise IP Phone Using the Basic Call Functions Note: 1. You can also upload the Logo by AUTO PROVISION. 2. By the Web interface, users can set a logo to be a System Logo or a Custom Logo, and the Custom Logo can be deleted. 3. Only support DOB format file, For more information please contact the administrator. Programmable Key The hot-key, navigation keys and function keys on the keypad are editable. Users can customize specific features for these keys according to their actual needs.
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Enterprise IP Phone Using the Basic Call Functions 2) In the "Custom Softkey" field, chose Enable in the pull-down menu. 3) You can choose the corresponding call states which you want to set up the softkey in the Call States field. 4) Highlight the desired one in the Unselect Softkeys/Select Softkeys list, and press the / to move to the other list. 5) 6) And you can use / to choose the order how to display in the call states. Click confirm to save the changes.
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Enterprise IP Phone Using the Basic Call Functions Replace Rule A dial plan establishes the expected number and pattern of digits for a telephone number. This includes country codes, access codes, area codes and all combinations of digits dialed. For example if you set the Prefix as 0 and Replace as 0086 (Chinese country code), when you dial 05702000 out, the number will be replaced by 00865702000 automatically. To set a Dial Plan via the Web interface: 1) Choose Phone->Dial Plan->Replace Rule.
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Enterprise IP Phone Using the Basic Call Functions 2) Enter the number in Dial-now Rule and Account. 3) Press Add button to save the changes. 4) You can select a record to modify, then click Edit button to submit. 5) You can also delete a specific one from the dial plan list by pressing Del button. Note: 1. If need to replace the unknown contents, then you can use (.) or (x), “.” stand for a string of char, “x” stand for any one char.
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Enterprise IP Phone 2) Using the Basic Call Functions Enter the Code and Account, set the Min Length and the Max Length option, and then click the Confirm button to save. Block Out The specific phone numbers can be forbidden to be call out from your IP phone. 1) Choose Phone->Dial Plan->Block Out. 2) Enter the phone number and Account, and then click Add button to save the changes, or choose the specific one in the list, click Delete button to delete the record.
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Enterprise IP Phone Using the Basic Call Functions Note: 1. In the Account field, you can enter 1,2,3…, “1” represents Account 1, “2” represents Account 2 ……, if the account box is empty, it mean this rule works for all accounts . Feature Synchronisation When enabled the synchronize function, configure the DND/FWD function on device or server, DND/FWD status on device and server will be in correspondence.
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Enterprise IP Phone Using the Basic Call Functions Push XML Users configure the server's IP address on Web page, when phone receives request, it will determine whether to display corresponding content on the phone which sent by the specified server or not. To set Push XML via Web interface: 1) Choose phone->features-> PushXML Server IP, enter the server IP in the field. 2) Click the confirm button to save the change.
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Enterprise IP Phone Using the Basic Call Functions WatchDog When 'WatchDog' function is 'Enabled', phone will auto reboot after 10 seconds if some important process of phone crash. When 'Disable' the function , the phone will not reboot. Configure watchdog via web interface： Choose phone-> Preference->WatchDog, in the pull-down menu, choose enable or disable this function.
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Enterprise IP Phone Using the Basic Call Functions Action URL/URI Action URL: Record the operation of phone, send these corresponding information to server; Action URI: Remote control phone for corresponding operation. The operation can be recorded include: Setup Completed, Log On, Log Off, Register Failed, Off hook, On hook…etc. Set Action URL via web interface: 1) Choose Phone->Action URL 2) Enter the Corresponding contents 3) Click Confirm to save the changes.
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Enterprise IP Phone Using the Basic Call Functions Action URI： Enter the “http://Phone ip/cgi-bin/ConfigManApp.com?key=xxx” in Browser address bar, the phone will realizing the corresponding function. If you not login the web with the user name and password, you will need to specify the user/password to confirm the operation. The username/password can be added into the URI like: http://admin:admin@10.2.3.25/cgi-bin/ConfigManApp.
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Enterprise IP Phone Customizing Your Phone Press Headset button: key=HEADSET Press RD button: key=RD Press navigation key: key=UP/ DOWN/ LEFT/ RIGHT To reboot the phone: key=Reboot To check the Auto provision: key=AutoP To enable DND: key=DNDOn To disable DND: key=DNDOff Dial out: http://phone IP/cgi-bin/ConfigManApp.com?number=NUMBER&outgoing_uri=URI Phone ip stand for the phone’s IP address. NUMBER stand for the number which you want to send. URI stand for the account. For example: http://10.2.3.
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Enterprise IP Phone Using the Basic Call Functions Using the Basic Call Functions Making a call Call Devices You can make a phone call via the following devices: 1) Pick up the handset, icon will be showed in the idle screen. 2) Press the Speaker button, 3) Press the Headset button if the headset is connected to the Headset Port in advance. icon will be showed in the idle screen. The icon will be showed in the idle screen.
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Enterprise IP Phone 2) Using the Basic Call Functions Or choose Contact->Phone Call Info, enter the number in the Dial a Number, select the line from the Outgoing Identity list. Then click the dial button to call out. 3) Or choose Contact->Phone Call Info, click the number which you want to dial out from the call list, the phone will dial out by corresponding account.
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Enterprise IP Phone 4) Using the Basic Call Functions You can click the Hangup button to end the call in the web page. Password dial When number entered is beginning with the password prefix, the following N numbers after the password prefix will be hidden as *, N stand for the value which you enter in the PswLength field. For example: you set the password prefix is 3, enter the PswLength is 2, then you enter the number 34567, it will display 3**67 on the phone.
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Enterprise IP Phone Using the Basic Call Functions Call Completion Have encountered such a situation? When you call a contact, but the other side is busy on a call. Do you want the server to inform you immediately when the contact end the call, in order to establish a conversation with each other in time? Call Completion can help you to solve this problem. To configure Call Completion via phone interface: 1) Press the following hot keys: Menu->Features ->Call Completion to enter the configuration page.
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Enterprise IP Phone Using the Basic Call Functions Answering a call Answering an incoming call 1) If you are not on another phone, lift the handset using, or press the Speaker button/ Answer hot key to answer using the speakerphone, or press the headset button to answer using the headset. 2) If you are on another call, press Answer hot key to answer the call, or press the Reject hot key to refuse it. 3) You can also press the Silence hot key to mute the call.
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Enterprise IP Phone Using the Basic Call Functions  Always: Incoming calls are immediately forwarded.  Busy: Incoming calls are immediately forwarded when the phone is busy.  No Answer: Incoming calls are forwarded when the phone is not answered after a specific period. To configure Call Forward via Phone interface: 1) Press the following hot keys: Menu->Features->Call Forward->Enter. 2) There are 3 options: Always Forward, Busy Forward and No Answer Forward.
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Enterprise IP Phone Using the Basic Call Functions 2) Intercom Allow: To set whether to answer the incoming intercom calls. 3) Intercom Mute: To set whether to mute the incoming intercom calls automatically. 4) Intercom Tone: To set whether to play ring tones when there is incoming intercom calls to your extension. 5) Intercom Barge: To set whether to answer the incoming intercom calls during a conversation.
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Enterprise IP Phone Using the Basic Call Functions will go on over the speaker instead of hanging up the call. Call Waiting This call feature allows your phone to accept other incoming calls to the extension no matter under which circumstances. To enable/disable Call Waiting via Phone interface: 1) Press Menu->Features->Call Waiting hot keys. 2) Use the navigation keys or Disable/Enable hot key to active/inactive call waiting.
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Enterprise IP Phone 2) Using the Basic Call Functions After C answered it, A and C can have a private conversation without B hearing it, then A press the Tran button to complete the transfer. 3) A will be disconnected from the call. B can talk to C.
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Enterprise IP Phone Using the Basic Call Functions 2) Enter the Conference URI. 3) Press Confirm button to save the changes. To establish a conference: 1) Press the Conf hot key during an active call. 2) Dial the number to conference in, then press the Send hot key 3) When the call is answered, press the CONF button. 4) After starting a three way conference, press Conf button to enter Conference dialing interface and invite another party to participate in teleconference.
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Enterprise IP Phone Using the Basic Call Functions 2) Enter the Conference URI. 3) Press Confirm button to save the changes. To establish a conference: 1) Press the Conf hot key during an active call. 2) Dial the number to conference in, then press the Send hot key 3) When the call is answered, press the CONF button.
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Enterprise IP Phone Using the Basic Call Functions Message The phone supports SMS (Short Messaging Service) and Voicemail, if you want to use them, please make sure that your VoIP telephony system supports this functionalities and your accounts’ message has been enabled. Voicemail Your voice mailbox messages, which are usually stored on a media server of your local or hosted VoIP telephony system, can be accessed from your phone.
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Enterprise IP Phone Using the Basic Call Functions To view the voicemail via the Phone interface: 1) Press Menu->Messages->Voice Mail->View Voice Mail. 2) You can view the amount of the voice mail that includes new or old voice mail. 3) Choose the account and press the Connect button, then you are able to listen to your new and old messages. To retrieve the new voicemail via the Phone interface: 1) Press the Voicemail hot key directly.
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Enterprise IP Phone Using the Basic Call Functions SMS You can retrieve the SMS in the same way as Voicemail. To retrieve the SMS via Phone interface: 1) Press Menu->Messages->Text Message to enter the configuration interface. 2) Use the navigation hot key to highlight the options. You can read the message in the Inbox/Sentbox/Outbox/Draftbox. 3) Press View hot key to open and read the specific message.
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Enterprise IP Phone Using the Basic Call Functions appear first to last in sent order. 4) Press Send hot key to send out the message, or Back hot key to return to the previous menu. To delete the message via the Phone interface: 1) After retrieving the specific message, press Delete hot key. 2) You are prompted to confirm the Delete, press Yes hot key to delete the message, press No hot key to return to previous menu.
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Enterprise IP Phone Using the Advanced Phone Functions Using the Advanced Phone Functions Account Setting Please refer to the previous part “Configuration and Registration” for the basic Account setting information. The following table lists the instruction of the field about the advanced Account Setting. Field Name Description UDP Defines Keep-alive Message UDP whether to active the phone UDP Keep-alive mechanism. The default is Enabled.
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Enterprise IP Phone Using the Advanced Phone Functions TLS TLS(Transport Layer Security), an IETF standards track protocol(RFC 5246), was based on the earlier SSL specifications developed by Netscape Corporation. If you make a call based on TLS and SRTP (Set the transport as TLS and the SRTP as On), the IP phone UI will display the connecting and ring back interface. If the reception also set the transport as TLS, then IP Phone UI will display the icon on both side.
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Enterprise IP Phone Using the Advanced Phone Functions Network Setting PC Port Setting Please refer to the previous part “Configuration and Registration” for the basic Network WAN setting information. The following table lists the instructions of the field about the Network PC Port Setting. Field Name As Bridge Description If you select the Bridge mode, then the two Fast Ethernet ports will be transparent. As Router If you select the Router mode, the SIP phone will work as a router.
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Enterprise IP Phone Using the Advanced Phone Functions To configure PC Port settings via Phone interface: 1) Press Menu->Settings->Advanced Settings. 2) Enter the password required, scroll to Network option, then press Enter hot key, select PC port and press Enter hot key. 3) If you choose Bridge, it will return to the previous menu. 4) If you choose Router, you will be prompted to enter the IP Address, Subnet Mask, DHCP Server Disable/Enable.
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Enterprise IP Phone Using the Advanced Phone Functions 4) Set the VLAN Status, and input the VID Number, Priority. 5) Press Save hot key to save the settings, or Back hot key to return to VLAN menu. 6) Follow the same way to set the PC Port option. To configure VLAN settings via Web interface: Choose Network->Advanced to do the relating configuration. You can consult your system administrator for more information.
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Enterprise IP Phone Using the Advanced Phone Functions HTTPS This IP phone can support HTTPS (Hypertext Transfer Protocol over Secure Socket Layer). Adding SSL layer under HTTP, in short, it is a security version of HTTP. Users can set this transmission mode via web page. To configure HTTPS settings via Phone interface: 1) Press Menu->Settings->Advanced Settings. 2) Enter the password required, scroll to Network option, press Enter hot key, select Webserver Type option, then press Enter hot key again.
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Enterprise IP Phone Using the Advanced Phone Functions Note: 1. For more details of the HTTPS, you can consult with your system administrator. 2. IP phone also support Internet Protocol Version 6. Maintenance Tasks Administrator Mode The phone allows two modes to configure the phone:  User Mode  Administrator Mode Administrator mode grants unlimited access to the phone configuration on both Web and Phone interface.
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Enterprise IP Phone Using the Advanced Phone Functions Settings via the Phone interface. The default administrator password is admin. Meanwhile the user name for Web interface access is admin. To change the administrator password via phone interface: 1) Press the Menu ->Settings-> Advanced Settings. 2) You are prompted to enter the required password, the default one is admin. 3) Scroll to Set Password, press Enter hot key.
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Enterprise IP Phone 4) Using the Advanced Phone Functions You are prompted to confirm the change, press OK hot key to reset to factory settings, or press Cancel hot key to return to previous menu. 5) It will take a few minutes to reset, please do not power off during resetting, or it will cause flash memory error. Note: The reset to factory option must in the admin mode. To reset to factory via Web interface: 1) Choose Upgrade->Basic. 2) Click Reset button.
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Enterprise IP Phone Using the Advanced Phone Functions 1) Choose Upgrade->Basic->Browse, select the firmware file in your local computer. 2) Click Upgrade button to update the new firmware. To update the firmware automatically via Web interface: 1) Choose Upgrade->Advanced, configure the relating settings: Custom Option, Custom Option Type, URL, Account, Password, Common AES Key and MAC-Oriented AES Key, PNP config and Check New Config etc.
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Enterprise IP Phone Using the Advanced Phone Functions Note: You can ask your system administrator for the decrypt password. Set AES Key via phone interface: 1) Go to Menu->Settings->Advanced Settings->Set AES Key. 2) Enter the Common AES and the MAC-oriented option. 3) Press the Save hot key to save the changes. Zero-sp-touch Zero-sp-touch this function can help users to configure AUTOP and network parameters quickly.
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Enterprise IP Phone 2) Using the Advanced Phone Functions Click Confirm to save. Enter into zero-sp-touch interface, first a countdown interface come into view, 1) Not any operation or press cancel hot key, will enter idle interface. 2) Press status key enters into phone’s network interface, can search the internet. 3) Press OK key, enter a network setting interface, press next key enter an AutoP setting interface, enter the corresponding contents; press OK key to save the settings.
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Enterprise IP Phone Using the Advanced Phone Functions administrator for diagnosis. To export the PCAP Trace: Choose Upgrade->Advanced to enter, select PCAP Trace option, click Start button began to capture the trace, and click Stop to stop capture the trace, and then click Export to export the file to your local computer. 802.1X IEEE 802.1X is an IEEE Standard for port-based Network Access Control (PNAC). It is part of the IEEE 802.1 group of networking protocols.
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Enterprise IP Phone  Shared Line  XML Group  Group Pickup  Paging  Record  Xml Browser  Hot Desking  URL Record  LDAP  BLF List  Prefix  Zero-sp-touch  ACD  Local Group  Broadsoft Group Using the Advanced Phone Functions Note: 1. Quick access features like Intercom and Voicemail must first be configured on your PBX in order to work on your phone. See your system administrator for more information.
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Enterprise IP Phone 3) Using the Advanced Phone Functions Press Confirm button to save the changes. Transfer You are able to configure the key as a transfer key to perform the Blind/Attended/Semi-Attended Transfer. To assign the key as Transfer: 1) Choose Phone->DSS Key-> Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, and choose Transfer from the list.
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Enterprise IP Phone Using the Advanced Phone Functions Call Return When the key is configured as Call Return key you are allowed to dial out the last phone call you received. To assign the key as Call Return: 1) Choose Phone->DSS Key-> Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, choose Call Return from the list. 2) Press Confirm button to save the changes.
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Enterprise IP Phone 1) Using the Advanced Phone Functions Choose Phone->DSS Key-> Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, choose Call Park from the list. 2) Enter the number you want to park in the Value field. 3) In the "Line" field, select a line for which to apply this key. 4) Press Confirm button to save the changes. DTMF You are allowed to send out the desired DTMF number during the conversation.
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Enterprise IP Phone Using the Advanced Phone Functions Intercom You can configure the key for Intercom mode and is useful in an office environment as a quick access to connect to the operator or the secretary. To assign the key as Intercom: 1) Choose Phone->DSS Key-> Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, choose Intercom from the list. 2) Enter the extension number you want to intercom in the Value field.
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Enterprise IP Phone Using the Advanced Phone Functions when there is an incoming call to 212, press the BLF key, it will call out the *83 automatically to pickup the incoming call on 212. URL If the key is configured as URL, then pressing this key, you can send HTTP requests to a web server. To assign the key as URL: 1) Choose Phone->DSS Key->Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, and choose URL from the list.
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Enterprise IP Phone Using the Advanced Phone Functions belonging to that particular BLA group can use this key to hold the call, but only the initiator can retrieve the call. To assign the key as Private Hold: 1) Choose Phone->DSS Key->Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, choose Private Hold from the list. 2) Press Confirm button to save the changes.
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Enterprise IP Phone Using the Advanced Phone Functions To assign the key as Group Pick Up: 1) Choose Phone->DSS Key-> Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, and choose Group Pick Up option from the list. 2) Enter the feature code (for example,*78) in the Value field. 3) In the "Line" field, select a line for which to apply this key. 4) Press Confirm button to save the changes. Paging You can configure the key as Paging key.
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Enterprise IP Phone Using the Advanced Phone Functions the list. 2) Enter the URL address you want to connect to in the Value field. 3) Press Confirm button to save the changes. Hot Desking Hot desking is regularly used in places where not all the employees are in the office at the same time, or not in the office for very long at all, which means actual personal offices would be often vacant, consuming valuable space and resources.
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Enterprise IP Phone Using the Advanced Phone Functions Note: During a conversation, press this type of DSS key to start the recording process; if the other party hung up, your phone will turn to the idle status. LDAP If you want to use the LDAP function, you must configure the corresponding options in the LDAP interface at first.
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Enterprise IP Phone 2) Using the Advanced Phone Functions Press Confirm button to save the changes Zero-sp-touch You can also press the DSSKey which set as the Zero-sp-touch. Then press the DSSKey, the phone will turn to the Zero-sp-touch interface. To assign the key as Zero-sp-touch: 1) Choose Phone->DSS Key-> Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, and choose Zero-sp-touch from the list.
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Enterprise IP Phone Using the Advanced Phone Functions To assign the key as Local Group: 1) Choose Phone->DSS Key->Line Key, choose one of the keys you want to make the assignment, there is a pull-down menu in the Type field, choose Local Group from the list. 2) In the Line field, choose a group. 3) Press Confirm button to save the changes. Broadsoft Group The keys can be configured as Broadsoft Group. Then pressing this key under the idle status, you can enter the Broadsoft Group interface.
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Enterprise IP Phone Using the Advanced Phone Functions frequency and time period parameters. You can enter up to 8 groups for each tone. 2. If the frequency is set as 0, it means silence. Voice To edit the Voice filed via Web interface: 1）Choose Phone->Voice. 2）Set the following parameters shown in the table. Parameter Description Echo canceller Defines whether to enable the echo canceller.
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Enterprise IP Phone Using the Advanced Phone Functions Ring Users can group your contacts, and then set the ringing tone for each group. To edit the Ring option via Web interface: 1) Choose Phone->Ring. 2) Internal Ringer Text: To set group name. For example, family. 3) Internal Ringer File: To choose a special ring tone for the group. 4) Click the Confirm button to save the changes.
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Enterprise IP Phone Trouble Shooting Trouble Shooting I can not register to the server？ 1) Check the IP address. If you set your WAN port in DHCP mode, please make sure that your DHCP server is on. 2) Check your gateway. 3) Check your DNS server. 4) Make sure your account information is the same as you have got from your ISP. 5) Check whether the SIP server is on. 6) Check the SIP register port, the default value is 5060.
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Enterprise IP Phone Trouble Shooting incoming calls when you are in a conversation. How to send SMS? You could edit the SMS in the Menu-> Messages->Text Messages. Note: Make sure that the SIP server you have registered supports SMS function. How to update the firmware? 1) Enter the webpage of your phone, go to Upgrade, then you can find the option” 2) Select and Upgrade Firmware” at the bottom of the page. Select the file to update, then click the Upgrade button.