User guide

Appendix
307
Parameter
Permitted
Values
Descriptions
Web Setting Path
The value Y must be continuous.
The default value is blank.
account.X.bw_disp_code_name.Y
(X ranges from 1 to 3.)
String within
99 characters
It configures the disposition code name which
must match one of the names configured on
BroadWorks for account X.
The value Y must be continuous.
The default value is blank.
account.X.call_center.trace_enable
(X ranges from 1 to 3.)
0 or 1
It enables or disables customer originated trace
feature for account X.
0-Disabled
1-Enabled
The default value is 0.
account.X.call_center.emergency_enable
(X ranges from 1 to 3.)
0 or 1
It enables or disables the emergency escalation
feature for account X.
0-Disabled
1-Enabled
The default value is 0.
account.X.supervisor_info_code.Y
(X ranges from 1 to 3, Y ranges from 1 to 100)
Integer from 1
to 2147483647
It configures the supervisor number for account X.
The value Y must be continuous.
The default value is blank.