User Guide

Basic Call Features
139
Call Forward
You can configure your phone to forward incoming calls to another party (static forwarding).
You can also forward calls while your phone is ringing (dynamic forwarding).
Note
Static Forwarding
Three types of static forwarding are:
 Always Forward: Incoming calls are immediately forwarded.
 Busy Forward: Incoming calls are immediately forwarded if the phone is busy.
 No Answer Forward: Incoming calls are forwarded if not answered after a period of time.
You can activate/deactivate call forward for the phone system, or you can customize call forward
for each or all accounts.
There are two call forward modes:
 Phone (default): Call forward is effective for the phone system.
 Custom: Call forward can be configured for each or all accounts.
To configure the call forward mode via web user interface:
1. Click on Features->Forward&DND.
When the phone forwards a call, a prompt window will pop up by default. If you want to disable
the feature, contact your system administrator for more information.
You cannot activate or deactivate call forward when call forward feature is disabled. Contact your
system administrator for more information.