User Guide

Basic Call Features
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To park a call in Transfer mode:
1. During a call, press the Park soft key (You may need to press the More soft key to see the
Park soft key) or the call park key (if configured).
- If the call park code is not configured, you need to enter the call park code (e.g., *01).
Press , or the Park soft key. The call will be transferred to the shared
parking lot.
- If the call park code is configured, the call will be directly transferred to the shared
parking lot.
Note
To retrieve a parked call in Transfer mode:
1. Do one of the following:
- If the park retrieve code is not configured, dial the park retrieve code (e.g., *11).
- If the park retrieve code is configured, press the Retrieve soft key on the dialing
screen or retrieve park key (if configured) on the IP phone.
The phone will retrieve the parked call from the shared parking lot.
Call Pickup
You can use call pickup to answer someone else’s incoming call on your phone. The SIP-T29G IP
phone supports directed call pickup and group call pickup. Directed call pickup is used for
picking up a call that is ringing at a target phone number. Group call pickup is used for picking
up a call that is ringing at any phone number in a certain group. The pickup group should be
predefined, contact your system administrator for more information.
For some servers, the system will return a specific park retrieve number (park retrieve code)
from which the call can be retrieved after parking successfully.