User Guide

Common Area Phone
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Common Area Phone
Common area phones are Skype for Business phones that are not associated with an individual
user. Instead of being located in someone’s office, common area phones are typically located in
building lobbies, cafeterias, employee lounges, conference rooms, and other locations where a
large number of people are likely to gather. Unlike other phones on the Skype for Business
Server, which are typically maintained by using voice policies and dial plans that are assigned to
individual users, common area phones do not have individual users assigned to them.
This chapter explains how to use the Common Area Phone. Topics include:
 Signing into a Common Area Phone
 Using a Common Area Phone
 Switching to a Skype for Business Account
 Signing Out of a Common Area Phone
Signing into a Common Area Phone
To use the Common Area Phone, you must sign into the phone using PIN Authentication or
Web Sign-in method.
You need to configure an unlock PIN at the initial sign-in. And it is used to enter the Advanced
settings.
If the phone signs into a CAP account, the idle screen will be shown as below:
Note
Using a Common Area Phone
Users should pay attention to the following points when using the Common Area Phone:
 The phone can sign into the last CAP account automatically after the phone recovers from
Your system administrator provides you with login credentials that you can use to sign into a
Common Area Phone.