SIP-T22P User’s Guide Thank you for choosing this T-22 Enterprise IP Phone. This phone is especially designed for active users in the office environment. It features fashionable and sleek design, and abundant telephony applications. In this User’s Guide, you will find everything you need to efficiently use your new phone. Be sure to verify with your office administrator that you have permission to configure your IP phone. 275 Kenneth Dr. Rochester, NY 14623 www.GLOBALINXsolutions.
Tables of Contents Getting Started ......................................................................................4 Packing List ..................................................................................................................................... 4 Assembling the Phone ..................................................................................................................... 5 Configuration and Registration ........................................................
Call Methods.......................................................................................................................... 20 Answering a call ............................................................................................................................ 21 Answering an incoming call .................................................................................................. 21 Denying an incoming call................................................................
Enterprise IP Phone Overview Getting Started Packing List The following components are included in your package: Enterprise IP Phone Phone Stand Power Adapter 4
Enterprise IP Phone Overview Handset & Handset Cord Ethernet Cable Quick Installation Guide & Quick Reference Check this list before installation to ensure that you have received each item. If you are missing any items, contact GLOBALINX® Customer Service. Assembling the Phone This section introduces how to assemble the phone with the components in the packing list： Attach the stand; Connect Handset and Headset; Connect Network and Power.
Enterprise IP Phone Overview 2) Connect Handset and Headset, as shown below: Note: The headset is not provided and must be purchased separately. Please contact your distributor for more information. 3) Connect Network and Power Connect the phone to the AC Power directly using the power adapter.
Enterprise IP Phone Overview PC. Connect the phone’s PC port and computer’s Network Port together using an Ethernet cable, shown as below: Configuration and Registration Your T-22 has been configured for your use. Please follow the Quick Installation Guide for set-up instructions.
Enterprise IP Phone Overview Overview Keypad Instruction Please review the following list, which introduces the IP phone’s keypad in details: Power Indication LED It will show the power status, it will be on if the phone is powered, off if the phone is not powered, and blink when someone calls in. Context-sensitive softkey The screen will display labels for these keys, to identify their context-sensitive functions. Line Key This buttons are used to activate up to the three user accounts.
Enterprise IP Phone Overview Audio Device Control Keys Use the audio device control keys to perform the following actions depending on your phone type: ： Adjust the volume of the handset, headset, speaker and ring tone; ： Allows for hands-free communication during calls; ： Place and receive calls through an optionally connected headset.
Enterprise IP Phone Overview Icon Instruction The IP Phone displays different kinds of icons on its LCD, you can refer to the following table for their meanings: Icon Description Flashes when the internet is disconnected Account register failed Account registering Account register successful Missed calls Call in Call out Input Method: all letters and numbers Input Method: numbers Input Method: letters in lower case Input Method: letters in upper case Call mute Call hold Voicemail SMS Call forward DND(Do
Enterprise IP Phone Overview Phone Options Phone UI Status --IP Contact GLOBALINX® --MAC Contact GLOBALINX® --Firmware Contact GLOBALINX® --Network Contact GLOBALINX® --Phone Contact GLOBALINX® --Accounts Contact GLOBALINX® Call Features --Call Forward √ --Call Waiting √ --DSS Keys √ --Key as Send √ --Hot Line √ --Anonymous Call √ --Auto Redial Settings √ --Dial Plan √ --Tones √ --DND Code √ Basic Phone Functions --Language √ --Time & Date √ --Ring Tone √ --Phone Vo
Enterprise IP Phone Overview User and Administrator Mode Your phone can be used in user or administrator mode. Administrator mode is the default setting with full configuration rights. The default administrator password can be obtained from GLOBALINX®. Customizing Your Phone General Settings Phone Status You can view the status of your phone using the Phone interface.
Enterprise IP Phone Customizing Your Phone following specific keys: Menu Key: The Menu context-sensitive softkeys can not be used until unlocked. You can not access the menu of the phone. Function Keys: The hard function keys (MESSAGE, HEADSET, FORWARD, RD, Speaker, OK, X, navigation Keys, Volume adjustment button and line keys) can not be used until unlocked. You cannot access the context-sensitive softkeys such as Conf, Hold, Mute, Tran, History, Dir, DND, etc either.
Enterprise IP Phone Customizing Your Phone To adjust the volume when you are not in an active call: 1) Press Menu->Settings->Basic Settings. 2) Scroll to Phone Volume, and press Enter context-sensitive softkey, highlight the one you want to adjust the volume, use the Volume Adjustment Bar or navigation keys to adjust the volume. 3) Press they OK context-sensitive softkey to save the change or the Back context-sensitive softkey to cancel.
Enterprise IP Phone 3) Press OK context-sensitive Customizing Your Phone softkey to save the change or the Back context-sensitive softkey to cancel. You can also adjust the ring tone volume the following way: When the phone is in idle status, press the Volume Adjustment Bar to a comfortable level. When you adjust the ring volume to 0, or press the Silence context-sensitive softkey when there is incoming call, the icon will be shown on the LCD.
Enterprise IP Phone 4) Press Save context-sensitive Customizing Your Phone softkey to add the contact or the Back context-sensitive softkey to cancel the change. To edit/delete a contact via Phone interface: 1) Press Dir->Contacts->Enter. 2) Use the navigation key to highlight the one you want to delete, then press Option context-sensitive softkey, scroll to Detail/delete, and press OK context-sensitive softkey. 3) Make the desired changes and press OK context-sensitive softkey to confirm.
Enterprise IP Phone Customizing Your Phone as the send key: “#”, “*”, or disable this option. 2) Press the Save context-sensitive softkey to save the changes. Hot Line To set the hot line number via the IP phone interface: 1) Press Menu->Features->Hot Line->Enter to enter the configuration page. 2) Enter the hot line number and press the Save context-sensitive softkey to save the changes.
Enterprise IP Phone Customizing Your Phone Note: This configuration is only available for the current default account. 5) Press the Save context-sensitive softkey to save the changes. Auto Redial Auto redial is a telephone feature that redials a busy number in a fixed number of times before giving up. To set auto redial via the IP phone interface: 1) Press Menu->Features->Auto Redial Settings->Enter to enter the configuration page.
Enterprise IP Phone Customizing Your Phone Auto Answer Auto-answer allows an incoming call to be answered without requiring any action by the user. This is a useful feature for people who have difficulty in using their hands or fingers, who have a visual impairment, or who have a cognitive impairment. You can set this function to a special account.
Enterprise IP Phone Customizing Your Phone Block Out The specific phone numbers can be forbidden to be called from your IP phone. 1) Choose Phone->Dial Plan->Block Out. 2) Enter the phone number and click Add button to save the changes, or choose one from the list, click the Delete button to delete the record. 3) You cannot dial out the number from your IP phone unless it is removed from the Forbidden List.
Enterprise IP Phone Trouble Shooting Answering a call Answering an incoming call 1) If you are not on another phone, lift the handset, or press the Speaker button/ Answer context-sensitive softkey to answer using the speakerphone, or press the headset button to answer using the headset. 2) If you are on another call, press Answer context-sensitive softkey to answer the call, or press the Reject context-sensitive softkey to refuse it.
Enterprise IP Phone Trouble Shooting specific period. To configure Call Forward via Phone interface: 1) Press the following context-sensitive softkeys: Menu->Features->Call Forward->Enter. 2) There are 3 options: Always Forward, Busy Forward and No Answer Forward. 3) Choose one of them, enter the phone number you want to forward to. 4) Press Save to save the changes.
Enterprise IP Phone Trouble Shooting highlight the call (The on hold calls are under the same lines), then press the Resume context-sensitive softkey or Hold button to retrieve the call. Note: When you are under the call hold status, putting down the handset, the conversation will go on over the speaker instead of hanging up the call. Call Waiting This call feature allows your phone to accept other incoming calls to the extension.
Enterprise IP Phone Trouble Shooting context-sensitive softkey to put B on hold, then A can dial a new number C and presses the OK or SEND button to call out. 2) While C is ringing, A can hang up or press the Transfer context-sensitive softkey. Then A will turn into hold status, and the LCD will display as Transferred. 3) A will be disconnected from the call, when C answers; B can then talk to C.
Enterprise IP Phone Trouble Shooting 2) Enter the Access code, which the phone uses to connect to your system. 3) Press Save to save the change, press Back to return to the previous menu. To retrieve the new voicemail via the Phone interface: 1) Press the Voicemail context-sensitive softkey directly. 2) You will be prompted to enter the password which is needed to connect to your Voice Mail. 3) Listen to your new and old messages.
Enterprise IP Phone Trouble Shooting Using the Advanced Phone Functions Account Settings Please contact GLOBALINX® Customer Service for support with this feature. Maintenance Tasks Administrator Mode Reboot Reset to Factory Firmware Update Decryption System Log Export PCAP Trace Export Please contact GLOBALINX® for support with these features. DSS keys Configuration This IP phone has 3 line keys, which are able to set up to 17 functions per key.
Enterprise IP Phone Trouble Shooting Have Touchtone keypad problem? Please contact GLOBALINX® Customer Service for support with this feature. How to change the time? Select the time zone or enter the time information manually on the phone. How to answer the incoming calls during a call? If a call comes in when you are in a conversation, press the Answer context-sensitive softkey to answer the call, or press the Reject context-sensitive softkey to refuse it.
