About This Guide VP-2009(P) is an H.264 based broadband videophone supporting Video and Voice applications. Its major functions include IP Telephony, IP Camera Viewer (SIP based) and Photo frame. It can satisfy the demanding requirements of the next generation of IP broadband communication applications and open the door to the world of multimedia. VP-2009(P) is an innovative IP media phone equipped with the most advanced video compression technology.
Contents Getting Started .................................................................................. - 1 Packing List ............................................................................................................................... - 1 Assembling the Phone................................................................................................................ - 3 Configuration and Registration .......................................................................................
View the call history......................................................................................................... - 39 Dial back from the call history ......................................................................................... - 39 Add the call history .......................................................................................................... - 40 Delete the call history.................................................................................................
Reboot .............................................................................................................................. - 62 System Log Export........................................................................................................... - 63 - Trouble Shooting.............................................................................
IP Video Phone Getting Started Getting Started Packing List The following components are included in your package: IP Video Phone VP-2009(P) Power Adapter Handset & Handset Cable -1-
IP Video Phone Getting Started Ethernet Cable Quick Installation Guide & Quick Reference CD Content Please unpack the product package with caution; inspect the items closely. If you find any damaged item, please contact your IP Video phone reseller immediately. Also, please keep the box and packing material for future use in the event of future shipments.
IP Video Phone Getting Started Assembling the Phone This section introduce how to assemble the phone. 1) Connect the IP video phone shown as below: Note: Headset is not included in the packing list. Should be purchased separately. 2) Connect Network and Power There are two ways for network and power source connections. You can connect the phone to the AC Power directly using the power adapter or to a PoE compliant switch or hub. Your system administrator will advise you on which one to use.
IP Video Phone Getting Started Note: 1. If inline power is provided, do not install AC adapter. Make sure the Ethernet cable and switch/hub is PoE compliant. 2. The Internet Port can be also connected to Hub/Switch/IP PBX or other internet devices. 3. Please contact your administrator for more information. The phone can also share the network connection with other network devices such as PC.
IP Video Phone Getting Started Configuring via Web Page Press button on the keypad of the phone to enter the status page and find out the IP address of the IP video phone. Enter it (for example http://10.1.3.204) into the address bar of web browser. The default login name and password are admin/admin. Note: Please locate your PC in the same network segment of IP phone (10.1.3.X) to access the web configuration page. Please consult your system administrator for help.
IP Video Phone Getting Started Status Icons will be shown in the idle screen: Register successfully Register failed Note: Should the IP PBX (SIP register) require an authentication, you will be prompted to enter the correct password. Make sure you are using the appropriate input method or enter the password via the web user interface. Configuring via keypad Network Settings: Click Setting->WAN Option, enter the password to enter the internet relating configuration page.
IP Video Phone Customizing Your Phone Overview Keypad Instruction You can check the following list which introduces the IP phone’s keypad in detail: Event Indication LED It will show the event status of the video phone. It will blink when registration failed, the network is unavailable, there is a missed call or voicemail to the extension or hold/ mute the call or firmware Update. Power Indication LED It will show the power status, it will be on if the phone is powered, off if the phone is power off.
IP Video Phone Customizing Your Phone function will to enter the Contacts menu directly. DTMF Keypad The DTMF keypad is used for entering numbers, letters and symbols. In a situation where only numbers are expected, for example, when dialing a phone number, pressing a key will enter the corresponding digit. For example, pressing will enter the number 2.
IP Video Phone Customizing Your Phone ： Press to turn on video privacy, the videophone start to send your video to the recipient. Press again to turn off video privacy; ： Mute audio transmission locally during calls; ： Allow users to access the Contacts page directly; ： 1. To active the DND mode. : 1. Allow users to access the dialed list directly; 2.
IP Video Phone Customizing Your Phone Network Status: Unavailable Network Status: Limited Account register successful Account register failed Missed calls Call in Call out In handset mode In speaker mode In headset mode USB flash device detected SD memory card detected SD memory card is write-protect Call mute Call hold Voicemail Always forward Busy forward NO answer forward DND(Do not Disturb) Default 1 Default 2 Default 3 Default 4 - 10 -
IP Video Phone Customizing Your Phone User Interface There are two ways to customize specific options on your phones: 1. Using keypad and display on the phone; 2. Using web user interface in an Internet browser from your PC; please refer to “Configuration and Registration” to get into the web interface. In many instances, it is possible to use both the user interfaces to operate the phone and change settings; some, however, are only possible via a phone or web user interface.
IP Video Phone Customizing Your Phone --Directory √ Note: The above table only indicates most of phone functions rather than all of them. Please refer to the relating parts for more details. User and Administrator Mode Your phone can be used in user or administrator mode. Administrator mode is the default setting with full configuration rights. The default administrator password is admin.
IP Video Phone Customizing Your Phone Customizing Your Phone Powering Up the Video phone 1) Plug a Network cable into the network port. 2) Plug in power. 3) It takes about 2 minutes to boot up the video phone. During this period, please do not touch any keys or turn off the videophone. The Idle Interface Check the Status You can view the status of your phone using the phone interface or the web interface.
IP Video Phone Customizing Your Phone 2) Press the Next soft key to check the status of other accounts. 3) Press the Version Detail soft key to check the details of your version. To view the Phone Status via web interface: Open the web browsers and input the IP Address http://WAN-ip-address; Enter the account and password (default account and password is “admin”); choose Status directly to check the status.
IP Video Phone Customizing Your Phone Language The default language is English. It can support English, Simplified Chinese, etc. You can change the language for the phone user interface and the web user interface independently. Note: The available languages depend on the language packs currently loaded to the IP phone. Please contact with your system administrator for more information about loading language packs. To change the language via phone interface： 1) Click Setting->Personalize->Language.
IP Video Phone Customizing Your Phone To change the web language via web interface： Choose Phone->Preference->language to do the relating changes. Please refer to the instruction above for the parameters’ detail. Call Option Define the mode of calling out. To change the call option via phone interface： 1) Click Setting->Personalize->Call Option.
IP Video Phone Customizing Your Phone call mode; 3) Click Save to confirm the change; Local Video Define whether to open the local video. To change the call option via phone interface： 1) Click Setting->Personalize->Local Video. 2) Press to pop up the pull-down menu, choose Open or Close the Local Video. 3) Press Save to confirm the change; Note: When you close the local video, other cannot see you but you can see the other side during the call.
IP Video Phone Customizing Your Phone 3) Ring Volume: Choose 【Volume】 option, then click ring volume; or 4) Talking Volume: Choose【Talking Volume】 option, then click button to adjust the or button to adjust the talking volume; 5) Press Sava softkey to save the changes, and get back to Setting page. Note: The ring tones also have priority. The priority is contact>group>phone default. Then you can manage the sound when you click the . Enter the manager interface.
IP Video Phone Customizing Your Phone to check whether the date and time server are correct. You can set the time manually or via the NTP server which is used to synchronize the time. Configure Date and Time via phone interface: 1) Click Setting->Date & Time option to enter the configuration page. 2) Click the【Time Zone】option to pop up the pull-down menu, then choose the correct Time Zone in the list; Press button to save the changes; Note: You can follow the above steps to set Time Format.
IP Video Phone 2) Customizing Your Phone Choose and fill in the【Old Password】,【New Password】and【Re-enter】blacks. The default password is admin. 3) Press to save the change, or press to cancel the operation and return to the “Setting Page”. Screen Saver Configure Screen Saver via phone interface: 1) Click Setting-> Screen Saver option to enter the configuration page.
IP Video Phone Customizing Your Phone 3) Follow the same way to choose and set the Screen Type and Sleep options. 4) Click the Wallpaper Manager option, and make your choice in the pull-down menu, the chosen picture will be shown on the right side for you. Then click the button to confirm your choice. 5) Press the Save soft key to save your changes. Note: 1.
IP Video Phone Customizing Your Phone Call Feature Forward Call forward is a feature that redirects your incoming calls to another phone number when your phone is unavailable or you are inconvenient to answer it. This feature allows you to forward an incoming call to another phone number .e.g, a cell phone or voice mailbox. The IP video phone supports 3 kinds call forward options: Always Forward: Incoming calls are immediately forwarded.
IP Video Phone Customizing Your Phone Call Waiting Call Waiting lets you know who is calling you when you are busy. Don't feel like answering the other line? Don't worry, just let the call go to voicemail and respond at your convenience. With Call Waiting, you will never miss an important call.
IP Video Phone Customizing Your Phone 2) Click the icon to enable/disable auto answer function; 3) If auto answer is enabled, users can choose different types. Click the Auto Answer Type to pop up the pull-down menu and choose a proper type. 4) Click Save to save the changes and get back to the “Call Feature” page. Note: If the Auto Answer is enabled by the called party, when a new call comes in, the device will auto answer it after the specific period which is set in the Auto Answer Type.
IP Video Phone 2) Customizing Your Phone Press to add a record, enter “Prefix” and “Replace” parameters on the right, the click to save the changes; then the record will appear in the dial plan list on the left. 3) In the dial plan list, press Up/Down button to choose a dial plan record to edit, press to delete the record, and press 【Back】 to return to the “Call Feature” page. To set dial plan rules via web interface: 1) Choose Phone->Dial Plan. 2) Enter the desired Prefix and Replace.
IP Video Phone Customizing Your Phone 3) Press Insert button to add the rule. 4) Then click the confirm key to save the changes. 5) You can also delete a specific one from the Dial Replace list by clicking the Delete button. Speed Dial To set the speed dial via phone interface: 1) In desktop status, click Call Feature->Speed Dial to enter; 2) On the left, there are 20 DSS keys available, make your choice in the list. 3) On the right, set the Type, account and extension for the chosen DSS key.
IP Video Phone 8) Customizing Your Phone Click the corresponding Speed Dial Key to dial out directly. For example, click the 0599123 button to call out directly. 9) Click the corresponding line key (for example 337) to enter the dial-up interface, enter the number to dial out. Key As Send Users can set a specific button (“#” or “*”) to active as the send button.
IP Video Phone Customizing Your Phone click the Save soft key to confirm the change; Directory You can store a large number of contacts in the directory of your video phone. The default directory is local phonebook, but when you add the xml phonebook, the phone will display both Local Directory and XML phonebook. Add a XML phonebook via web interface: 1) Choose Contacts -> Remote Phonebook 2) Enter the Phonebook URL and Phonebook Name, then click the Insert button to add the record.
IP Video Phone 2) Customizing Your Phone Press Up/Down button to choose and fill in different options, in the 【Ring】 and 【 Group 】 options, press to pop up the pull-down menu, choose your preferred options, then press to confirm. 3) Select an image for the contact.
IP Video Phone 4) Customizing Your Phone After the edition, press to save the changes and get back to the previous page. Note: You cannot save a record when all of the input frame is empty. Add a contact via web interface: 1) Choose Contacts->Local Phonebook. 2) Enter the Display Name, Office Number, Mobile Number, Family Number and Group Name, and then click the Insert button to add the record. 3) Click the Save button to save the changes.
IP Video Phone Customizing Your Phone Search Contact Search a contact via phone interface: 1) Click 【Directory】option to enter the Contacts page. 2) Enter the contact name by the keypad, for example “8”, then the screen will show all the contacts whose name begins with “8”. 3) Press button to get back to Contacts page. Note: 1. Users can click the 【2aB】 key to switch the input methods.
IP Video Phone 2) Customizing Your Phone Press Up/Down button to choose and fill in different options, in the【Ring】and 【 Group 】 options, press to pop up the pull-down menu, choose your preferred options, then press button to confirm. 3) After the edition, press the Save soft key to save your changes. Edit a contact via web interface: 1) Choose Contacts->Local Phonebook option to enter the configuration page. 2) Choose a record, and then click the option you want to change.
IP Video Phone Customizing Your Phone Move a contact to the blacklist via phone interface: 1) Use the Up/Down navigation keys to choose a record you want to move to the blacklist and press the button to enter. 2) Press the button to enter the edition page. 3) Click the Group option to open the pull-down menu and choose Black List option. 4) Press the to save your changes. Note: If a contact has been moved to the blacklist, then the call from this contact will not get through.
IP Video Phone Customizing Your Phone 3) Click the Save button to save your changes. Delete Contact Delete a contact record via phone interface: 1) Click【Directory】->【Options】, then use the Up/Down navigation keys to choose a record you want to delete. 2) Click【Delete】option to pop up the dialog reminding “Delete XXX?”. 3) Click to confirm the operation, or click Delete a contact via web interface: - 34 - to cancel the operation.
IP Video Phone Customizing Your Phone 1) Click Contacts->Local Phonebook option to enter the configuration page. 2) Choose a contact, and then click the Delete button to delete it. 3) Click the Save button to save your changes. Clear Phonebook Clear the phonebook via phone interface: 1) Click 【Directory】->【Options】->【Clear】option to pop up the dialog reminding “Clear all contacts?”. 2) Click to confirm the operation, or click to cancel the operation. Note: When you click current group.
IP Video Phone 2) Customizing Your Phone Enter the Group Name and choose the Group Ring of the new group. Then click to confirm the operation, or click to cancel. Edit group Edit a group via phone interface: 1) Click【Directory】->【Options】->【Group Manager】option to enter the configuration page.
IP Video Phone Customizing Your Phone Group ring information. 3) Click the input box of Group Name, then press to delete the original name, then input the new name by keypad. 4) Click the Group ring option, then choose your preferred ring tone in the pull-down menu. 5) After the edition, click operation. to confirm the changes, or click to cancel the Note: Cannot modify the key group’s name: the "Black List" and "Anonymous".
IP Video Phone Customizing Your Phone 2) Click the Export button to export the contact list. Note: Export Contact List can only be operated via web interface. Call Out 1) Click【Directory】->【Account】option to enter the configuration page. 2) The registered accounts will be shown on the right side, clicking the corresponding one to dial out the chosen contact directly by this account.
IP Video Phone Customizing Your Phone Call History View the call history 1) Click Call History option to review the call list. 2) Use the Left/Right navigation keys to highlight a group. 3) Use the Up/Down navigation keys to highlight a record. 4) Press to make a video call, press to make a voice call, to add a record to contact, and to exit. 5) Clicking the icon behind, you can review the details of the chosen record.
IP Video Phone Customizing Your Phone Add the call history 1) Click Call History option to enter the call list interface. 2) Choose a record you want to edit. 3) Click the Add soft key to enter the edition interface. 4) Press Up/Down button to choose and fill in different options, in the【Ring】and 【Group】options, press button to pop up the pull-down menu, choose your preferred options, then press to confirm. 5) After the edition, press the Save softkey to save your changes.
IP Video Phone Customizing Your Phone Delete the call history Users can choose to delete the record(s) in the call list by the phone UI. 1) Click Call History option to enter the call list interface. 2) Choose a record you want to delete. 3) Click Delete option, it will pop up a frame. 4) Click【 】to confirm the delete operation, or click【 】to cancel.
IP Video Phone 2) Click Using the Basic Call Functions to confirm the operation, or click to cancel the operation. Note: When you click group. to confirm clear all records, the phone default is clear the current Media In the idle status, click Media option to enter the menu interface. There are two operations for users choose to use. One is Photo, another is Video. You can manage the photo and video.
IP Video Phone Using the Basic Call Functions Photo Enter the photo, the phone can play or manage the photo. 1) Click 【Play】 it will automatically play the corresponding photos. 2) Click 【Manager】enter the manage interface. Then you can upload the photo from the USB device. And you can also delete the photos if you have sufficient permissions. 3) Click the this button; it will pop up a warning frame, asking whether to delete it. Click to delete, click frame.
IP Video Phone Using the Basic Call Functions Video The operation of video is the same as photo - 44 -
IP Video Phone Using the Basic Call Functions Service Center Hotline You can click Service Center->Hotline, if you set the hotline number, then the phone will dial out directly. Or it will pop up a frame ask you to set the hotline number. Browser You can click Service Center->Browser enter to the browser page. Then input the corresponding URL in the address bar. Click the this version only supports digital input. - 45 - button to enter the web page.
IP Video Phone Using the Basic Call Functions - 46 -
IP Video Phone Using the Basic Call Functions Using the Basic Call Functions Making a call Call Devices You can make a phone call via the following devices: 1) Pick up the handset, the icon will be shown in the Dial-up interface. 2) Press the Speaker button, the icon 3) If the headset is connected to the Headset port in advance. The icon shown in the Dial-up interface. will be shown in the Dial-up interface.
IP Video Phone or 3) Using the Basic Call Functions to forward the incoming call. During a conversation, you can alternate between Headset, Handset and Speaker phone by pressing the corresponding buttons, picking up the handset or inset the headset. Refuse a call Press to refuse the incoming call directly. DND Press to active DND Mode when the phone is idle. The display will show the icon and further incoming calls will be rejected. Press it again to deactivate DND mode.
IP Video Phone Using the Basic Call Functions Call Hold This call function allows you to place an active call on hold. In this case your IP PBX might play a melody or message to the other party while waiting. Other calls can be received and made while having a call on hold. To hold/resume a call: 1) Press the Hold soft key to put your active call on hold. 2) Press the Resume soft key to retrieve the call.
IP Video Phone Using the Basic Call Functions then A press the transfer hot key to complete the transfer. 3) A will be disconnected from the call. B can talk to C. To Semi-Attended Transfer via phone interface: 1) A and B is on an conversation, A press the transfer hot key to put B on hold, then A can dial a new number C and press the OK/SEND button or click button to call out. 2) While C is ringing, A hang up or press the Transfer hot key.
IP Video Phone Using the Basic Call Functions Message Your voice mailbox messages, which are usually stored on a media server of your local or hosted VoIP telephony system, can be accessed from your phone. New voice messages can be indicated both acoustically and visually as described below: The idle screen indicates a new voice messages coming. Note: Please contact your system administrator for the connecting code. Different systems have different codes.
IP Video Phone 2) Using the Basic Call Functions Users can check the register status of each account, and the number of received voice mail in this page. 3) Choose an account, and enter the voicemail concatenated code then press to save your changes, or press the icon behind to connect to the server. Note: Before retrieving the new voicemail, please make sure that the connecting code has been set on the phone.
IP Video Phone Using the Advanced Phone Functions Using the Advanced Phone Functions Account Settings Basic Settings Configure account information via phone interface: 1) Click Setting->Account option; choose a account to enter the configuration page. 2) Click the icon 3) Choose and fill in different options. 4) Press button to save the changes. on the left to enable this line; Note: Please contact your ISP for exact information.
IP Video Phone Using the Advanced Phone Functions Audio codecs Select Account->Voice to set the audio codecs via web interface: There are 8 voice codecs, press the Up/Down button to choose the right priority.
IP Video Phone Using the Advanced Phone Functions Please check the following table for more information about video configuration. 1) Video Codecs: there are 3 video codecs, press the Up/Down button to choose the right priority. 2) Bandwidth and Frame Rate: To set the Bandwidth and Frame Rate parameters. And you can also configure the codecs: H264 and mp4v-es via web interface: 1) Choose phone->Advanced->H264 Payload/MPEG4 Payload 2) Enter the corresponding contents.
IP Video Phone Using the Advanced Phone Functions The following table lists the instruction of the field about the advanced Account Setting. Field Name Description UDP Defines whether to active the phone UDP Keep-alive mechanism. Keep-alive Message The default is Enabled. UDP This parameter specifies how often the phone will send a packet to Keep-alive Interval the SIP server. Default is 30 seconds.
IP Video Phone Using the Advanced Phone Functions Network Setting WAN Configure WAN information via phone interface: 1) Click Setting-> WAN option to enter configuration page; 2) Click the corresponding icon 3) If you choose【DHCP】type, Press to save the changes; 4) If you choose【PPPoE】type, you should also configure the corresponding “User to active the proper IP assignment type. Name” and “Password”. Then press to save the changes.
IP Video Phone Using the Advanced Phone Functions BandWidth Configure Bandwidth and Frame Rate via web interface: 1) Choose Account->Video. 2) Choose Bandwidth and Frame Rate option to do the relating settings.
IP Video Phone User Mode Administrator Mode Using the Advanced Phone Functions Administrator mode grants unlimited access to the phone configuration on both web and phone interface. User Mode can not set the parameters such as: Accounts, Network, Factory, Reboot and some other phone settings by the Phone interface. Administrator/User Password Administrator mode grants unlimited access to the phone configuration on both web and phone user interface.
IP Video Phone Using the Advanced Phone Functions Reset to Factory You should reset the phone only in this case: the phone configuration was changed and the phone is not functioning anymore. To maintain the configuration of the phone, you need your system administrator or service provider’s advice. Reset to factory via phone interface: 1) Click Setting->Factory option, enter the password to enter the configuration page.
IP Video Phone Using the Advanced Phone Functions Note: If you confirm all current setting changes including contact list, call history, account settings, etc will be lost, you need to export the configuration first if you still want to import the old configurations after reset. Or your phone must be configured a new manually unless mass provisioning is used! Firmware Update The phone is delivered with pre-installed firmware which allows operating your phone flawlessly.
IP Video Phone Using the Advanced Phone Functions upgrade methods: PNP、 DHCP、URL . PNP include PNP Active ; DHCP include DHCP Active and Custom Option ; URL include Server URL、Common AES Key、 MAC-Oriented AES Key . 2) If you choose Power On is On, it will update when the phone is on. And also you can choose the fixed time to update , for example : Interval , Weekly , Time , Day of week , ect 3) Click Confirm button, when configuration files are not automatically updated at the same time.
IP Video Phone Using the Advanced Phone Functions 2) It will pop up a warning frame asking you whether to reboot your device. Click to confirm the changes, or to cancel the operation. System Log Export If there are any errors happened in your phone, you can export the system log and send to your system administrator for diagnosis. To Export the old configuration file via web interface: 1) Choose Upgrade, choose syslog, choose the type, click Export syslog button to export the file.
IP Video Phone Trouble Shooting Trouble Shooting Network Link Status shown as unavailable? 1) If the internet cable doesn’t plug into the Internet port. Please connect the cable first. 2) If the WAN port’s type is DHCP, the server has been shut down, or there is no available IP address. You can contact with the network administrator for a solution. 3) If the WAN port’s type is PPPoE, the user name and password may be wrong. Please contact with the ISP.
IP Video Phone Trouble Shooting 1) Make sure your handset is tightly connected with the phone. 2) Check whether you have muted the conversation or not. 3) Consult the outbound server details with your ISP. Have DTMF problem? 1) Check which kind of DTMF you are using, and whether it is compatible with the server. 2) Consult the payload value with your ISP. How to change the time? Select the time zone or enter the time information manually on the webpage or the phone.
