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Table of Contents Table of Contents Table of Contents 5 Getting Started 10 Hardware Overview 10 W80DM/W80B Hardware 10 W56H Hardware 11 W53H Hardware 12 CP930W Hardware 14 DD Phone Hardware 16 Power LED Indicator on the W56H/W53H/DD Phone 17 Menu on the W56H/W53H Main Menu 17 17 Entering the Main Menu 18 Accessing the Main Menu Feature 19 Submenu Accessing a Submenu Feature Returning to Idle Screen 19 19 20 Screen and Icons 20 Idle Screen 20 W56H/W53H Line Status Screen 21 C
Yealink W80 DECT IP Multi-Cell System User Guide Changing a Speed Dial Number 29 Deleting a Speed Dial Number 29 Calling a Contact Using a Speed Dial Key 29 Redial 30 Redialing the Last Dialed Number 30 Adding a Dialed Number to Local Directory 30 Deleting a Redial Record 30 Deleting All Redial Records 30 Placing an Anonymous Call Answering Calls 31 31 Answering a Call 31 Answering a Call When in a Call 31 Answering a Call Automatically 32 Disabling Call Waiting 32 Switching Among
Table of Contents Pausing/Resuming a Recording 38 Stopping a Recording 39 Managing the Recordings 39 Listening to a Recording 39 Pausing/Resuming a Playback 39 Fast Forwarding/Rewinding a Playback 40 Deleting a Recorded Call 40 Viewing the Available Recording Time Advanced Call Features Call Park and Call Retrieve Parking or Retrieving a Call in the FAC Mode 40 41 41 41 Parking a Call in the FAC Mode 41 Retrieving a Parked Call in the FAC Mode 41 Parking or Retrieving a Call in the Tr
Yealink W80 DECT IP Multi-Cell System User Guide Searching for Shared Directory Contacts 50 Saving a Shared Contact to the Local Directory 50 Blacklist 50 Viewing Blacklist Contacts 50 Editing a Blacklist Contact 51 Deleting Blacklist Contacts 51 Deleting a Blacklist Contact 51 Deleting All Blacklist Contacts 51 Remote Phone Book 52 Searching for Remote Phone Book Contacts 52 Viewing Remote Phone Book Contacts 52 Saving a Remote Phone Book Contact to the Local Directory 52 Call Hist
Table of Contents Switching on Silent Mode 61 Switching off Silent Mode 61 Audio Settings 62 Adjusting the Volume 62 Setting the Ring Tone 62 Setting the Ring Tone for the External Calls Setting the Advisory Tone Maintaining Your Phone 62 62 64 Investigating Warnings 64 Resetting the Handset 64 Appendix Appendix A- Menu Structure 65 66 For W56H/W53H 66 For CP930W 67 For DD Phone 68 Appendix B - Input Modes and Characters on W56H/W53H 68 9
Getting Started Getting Started Before you use your phone, take some time to get familiar with its features and user interface. Note: This guide mainly takes W56H as an example. Due to different LCD specifications and parameters, the graphics displayed on the other handsets may be different. Topics Hardware Overview Menu on the W56H/W53H Screen and Icons Rechargeable Battery Entering Characters on the W56H/W53H Hardware Overview Understanding the phone hardware helps you easily use the phone's features.
Yealink W80 DECT IP Multi-Cell System User Guide No. Item Description 2 LAN LED • Indicates the power status. • Indicates the LAN connection status. 3 ROLE LED Indicates the device role. 4 DECT LED For W80B, indicates the connection status to the DECT manager (DM). W56H Hardware Item Description 1 Receiver Receives audio in receiver mode. 2 Power LED indicator Indicates call status, message status, and charging status. 3 Phone Screen Shows information.
Getting Started Item 8 Description OK Key Confirms actions or enters the main menu. 9 On-hook Key/Power Key • Press briefly to return to the previous screen. • Long press to return to the idle screen. • Press to turn the handset on. • Long press on the idle screen to turn the handset off. • Cancels actions or ends a call. • Rejects an incoming call. 10 Off-hook Key • Answers an incoming call. • Enters the redial calls list. • Places a call in receiver or headset mode.
Yealink W80 DECT IP Multi-Cell System User Guide Item Description 1 Receiver Receives audio in receiver mode. 2 Power LED indicator Indicates call status, message status, and charging status. 3 Phone Screen Shows information. 4 Soft Keys Access the function directly. It depends on the operating situation. 5 Message Key Accesses the voice mail or missed call. 6 Speakerphone Key • Switches among the receiver, headset, and handsfree modes. • Answers an incoming call.
Getting Started CP930W Hardware NO. Item Description 1 Three Internal MicroProvide 20-feet (6 meters) and 360-degree sound pickup. phones 2 Mute Touch Key •Toggles mute feature. •Indicates phone and call status. 3 Speaker Provides speakerphone audio output. 4 LCD Screen Shows information about calls, messages, soft keys, time, date and other relevant data.
Yealink W80 DECT IP Multi-Cell System User Guide NO. Item Description 5 Soft Keys Labeled automatically to identify their context-sensitive features. 6 On-hook Key Ends a call, returns to the idle screen or turns off the phone. 7 Touch Keypad Provides the digits, letters, and special characters in context-sensitive applications. It is possible to open a menu option directly by tapping the number button that corresponds to the position of the option in the menu.
Getting Started DD Phone Hardware NO. Item Description 1 Phone Screen 2 Power LED Indicator Indicates call status, message status and system status. 3 Line Keys Access your phone outgoing lines and features. HEADSET Key Toggles the headset on or off. The LED indicator glows green when the headset is activated. MUTE Key Toggles the microphone on or off. The LED indicator glows green when the mute feature is activated. MESSAGE Key Accesses your voice messages.
Yealink W80 DECT IP Multi-Cell System User Guide NO. Item Description OK Key Confirms actions or answers incoming calls. Cancel Key Cancels actions or rejects incoming calls. 9 Soft Keys Access the function displayed on the screen above the soft keys. The soft keys change depending on what you are doing at the time. 10 Speaker Provides ringer and speakerphone audio output. 11 Reversible Tab Secures the handset in the handset cradle when the phone is mounted vertically.
Getting Started No. 1 Description Menu item you selected. Menu icon: : Status—To view the status information of DM, handset, and line. : Intercom—Not available in the multi-cell system. : Voice Mail—To set and view voice mail(s). 2 : Call Features—To access the features of Call Forward, Do Not Disturb, Call Waiting, Anon.Call Rejection, and Anonymous Call. : Directory—To access the directory and manage the contacts. : Settings—To personalize the setting of your handset.
Yealink W80 DECT IP Multi-Cell System User Guide Accessing the Main Menu Feature After entering the main menu, you can use the navigation keys to access the desired menu. Procedure 1. Press the OK key when the handset is idle. The main menus are displayed on the screen as icons. 2. Press the navigation keys to select a different menu icon. The name of the associated menu appears on the top of the screen. 3. Press OK to open the selected menu.
Getting Started Returning to Idle Screen Procedure 1. Long press the On-hook key to quickly exit the menu and return to the idle screen. Screen and Icons The user screens and icon indicators can help you navigate and understand the important information on the phone's status.
Yealink W80 DECT IP Multi-Cell System User Guide DD Phone l Default Account: Indicates the local name or number. l Signal Strength: Weak to strong: No reception: l Battery Status: Low to full: Need Charging: l Status Bar: Displays the feature status icons. The status icons are displayed when features are activated. l Handset Name: Displays the registered handset name.
Getting Started l Line: Display the corresponding line (display user name by default). l Line Status: Display the icon of line status. The icon indicates the corresponding feature assigned to the line. Related Topic W56H/W53H Icons on the Line Status Screen CP930W/DD Phone Calls Screen All of your active and held calls are displayed on the calls screen. Icons on the Idle Screen By viewing the icons on the idle screen, you can easily get the current phone status, such as message status.
Yealink W80 DECT IP Multi-Cell System User Guide Icons Description Icons The phone is Recording a call or a conference. Description The phone has missed calls. The recording is paused.
Getting Started Viewing the Power Status When the phone is idle, you can check the battery's remaining capacity. Procedure 1. Navigate to Menu > Status > Power Status. The screen shows the remaining talk time and standby time. Entering Characters on the W56H/W53H You can enter and edit data in the corresponding field using the handset keypad. The input modes are selectable.
Yealink W80 DECT IP Multi-Cell System User Guide Related Topics Setting the Input Modes Appendix B - Input Modes and Characters on W56H/W53H Entering Data on the CP930W/DD Phone The following table describes how to enter different characters using the keypad keys. Task Action Switch input modes Press the ABC, abc, Abc, 2aB, or 123 soft key to switch the input modes. Enter alphas Select ABC, abc, 2aB, or Abc mode. On the DD phones, press the keys labeled with letters until your desired letter appears.
Registering the Handset Registering the Handset You need to register your handset to the DECT manager (DM) if you want to use the basic functions of the DECT multicell system. Topics Registering Handsets at the DECT Manager Selecting a System to Connect Registering Handsets at the DECT Manager After your system administrator has set the DM to the registration mode via the web user interface, you can register handsets to the DM. Procedure 1.
Call Features Call Features You can use the phone to place and answer calls, ignore incoming calls, transfer a call to someone else, conduct a conference call and perform other basic call features.
Yealink W80 DECT IP Multi-Cell System User Guide 2. Press OK, Speakerphone key or Off-hook key to dial out. Placing Multiple External Calls When you are in a call, you can hold your current call and place a new call. Procedure 1. Select New Call. 2. Enter the contact number. 3. Press the OK key. Note: You can select Options > Directory, and then select a contact from the directory to dial out.
Call Features Procedure 1. Navigate to OK > Settings > Telephony > Speed Dial The phone screen displays all available speed dial keys (2-9). 2. Select the desired digit key, and then press Assign. 3. Select the desired contact from the directory. 4. Press OK to assign the number to the selected Speed Dial key. If the selected contact has multiple numbers, select the desired number, press OK. Changing a Speed Dial Number You can change the current speed dial number to a new desired one.
Yealink W80 DECT IP Multi-Cell System User Guide Redialing a Number The handset keeps a record of all the placed calls. You can call the recently dialed phone number. Procedure 1. Press the Off-hook key when the handset is idle to access the redial list. 2. Select a record. 3. Press the Off-hook key or Speakerphone key to dial out. Tip: Before placing an external call, you can press Options > Edit Before Call to edit the phone number.
Call Features Placing an Anonymous Call You can hide your name and number when you place a call. As a result, the callee receives an anonymous call without caller identity. Before You Begin Contact your system administrator to find out if this feature is available on your phone. Procedure 1. Navigate to OK > Call Features > Anonymous Call. 2. Turn on Local Anonymous. 3. Place a call. The callee is prompted with an incoming call from anonymity.
Yealink W80 DECT IP Multi-Cell System User Guide 1. On the W56H/W53H, press the down navigation key to select the incoming call. 2. Select Answer. The active call is placed on hold, and the incoming call becomes active. Note: You can disable the call waiting feature to reject the incoming call automatically during a call.
Call Features 1. Select Silence. Rejecting a Call Manually You can reject a call manually, and the call may be sent to voice mail. The rejected calls are displayed in the Received Calls list in your History list. Procedure 1. Select the On-hook key. Rejecting Anonymous Calls You can reject incoming calls from the callers who have hidden their identities. As a result, your phone will not ring and you will not be notified of an attempted call. Procedure 1. Navigate to OK > Call Features > Anon.
Yealink W80 DECT IP Multi-Cell System User Guide Muting/Unmuting Audio You can mute the microphone during an active call so that the other party cannot hear your discussion with your colleagues. Procedure 1. Press the mute key during a call to turn off the microphone. The call is muted, and the mute icon is displayed on the phone screen. 2. Press the mute key again to unmute. The mute icon disappears from the phone screen.
Call Features Forwarding Incoming Calls Forwarding Incoming Calls When you are not available to handle calls, you can forward incoming calls to a specific contact. Procedure 1. Navigate to OK > Call Features > Call Forward. 2. Select the desired forwarding type. 3. Select Enabled from the Status field. 4. Enter the destination number in the Target field. 5. If you select the No Answer Forward, select the desired ring time to wait before forwarding from the After Ring Time field. 6. Select Save.
Yealink W80 DECT IP Multi-Cell System User Guide 4. Do one of the following: l l When you hear the ringback tone, press the TRAN key or Transfer to finish a semi-attended transfer. After the contact answers the call, press the TRAN key or Transfer to finish an attended transfer (consultative transfer). Conference Calls The phone supports creating a conference with other two external parties and multi-way network conference.
Call Features 2. Press the MUTE key again to unmute the conference. Ending a Conference Call You can end the current conference call at any time. Procedure 1. Press the On-hook key or End. If any party in the conference ends the call, the other parties remain connected. Network Conference If your system administrator has set a network conference feature on your phone, you can initiate a conference with two or more contacts.
Yealink W80 DECT IP Multi-Cell System User Guide Note: The conference call will only be held when all parties in the conference call place themselves on hold. Procedure 1. Press Options > Hold. 2. Select Resume to resume the held conference call. Ending a Conference Call You can end the current conference call at any time. Procedure 1. Press the On-hook key or End. If any party in the conference ends the call, the other parties remain connected.
Call Features Note: If you hold the call during the recording, none of the parties will be recorded until you resume the call. Stopping a Recording You can stop recording a call before the call ends. The recording also stops when the active call ends. The recording will be saved as a "*.aac" file in the SD card automatically. Procedure 1. Do one of the following: l Select StopREC. The recording icon and recording duration disappears. The screen prompts a message that the call is recorded successfully.
Yealink W80 DECT IP Multi-Cell System User Guide Fast Forwarding/Rewinding a Playback While a recording plays, you can fast forward or rewind the playback at any time. Procedure l Select to skip forward the playback. Tap once to skip forward 1 minute. l Select to rewind the playback. Tap once to rewind 1 minute. Deleting a Recorded Call You can delete the recordings when you need additional space on your SD card or the recordings are useless. Procedure 1. Navigate to Menu > Record > Browse Audio. 2.
Advanced Call Features Advanced Call Features By using the advanced features, your handset would perform more functions that make your work more efficient. Topics Call Park and Call Retrieve Shared Line Voice Mail If you require additional information or assistance with your new phone, contact your system administrator. Call Park and Call Retrieve You can park a call, and then retrieve the call either from your phone or another phone.
Yealink W80 DECT IP Multi-Cell System User Guide Before You Begin Your system administrator has set call park in the FAC mode. There is a call parked on the extension. Get the park retrieve code from your system administrator. Procedure 1. Dial the park retrieve code. 2. Follow the voice prompt to retrieve: l Press the # key on the phone where the call is parked. l Enter the desired extension followed by # (for example, 4606#) on any phone.
Advanced Call Features Retrieving a Call with a Retrieve Key You can easily use a retrieve key to retrieve a parked call quickly. Before You Begin Check with your system administrator if the FAC or Transfer mode is set on your phone, and if the call park feature has set for your phone. Procedure 1. Navigate to OK > Settings > Shortcut. 2. Select the desired shortcut key, and then press Change. 3. Select Retrieve, and then press OK.
Yealink W80 DECT IP Multi-Cell System User Guide The following table shows the icon associated with the shared line: Icons Description The shared line is idle. The shared line is dialing, in conversation or placed on private hold. The shared line receives an incoming call or is placed on public hold. (Flashing) Placing Calls on a Shared Line You can place one or multiple calls on a shared line. The phone places a call on the first shared line automatically.
Advanced Call Features Placing a Call on Private Hold You can place a call on private hold that only you on shared line can retrieve the held call. Procedure 1. Press Options > Private Hold. Then the call is held on your phone, and the other phones registered with shared line show the call is in the busy state. Other users on the shared line cannot resume your held call. Retrieving a Held Call on a Shared Line If you place a call on hold on a shared line, you can resume this call at any time.
Yealink W80 DECT IP Multi-Cell System User Guide This feature is set up on the server-side and not all servers support this feature. Topics Setting the Voice Mail Code Leaving Voice Mails Listening to Voice Mails Setting the Voice Mail Code If you want to connect to the message center, you need to set the voice mail code on your phone. Procedure 1. Navigate to OK > Voice Mail > Set Voice Mail. On the CP930W, navigate to Menu > Message > Set Voice Mail Code.
Directory Directory The phone provides several types of phone directories, which can be customized by your system administrator. Topics Local Directory Shared Directory Blacklist Remote Phone Book Local Directory You can store up to 100 contacts in the handset's Local Directory, as well as add, edit and delete a contact.
Yealink W80 DECT IP Multi-Cell System User Guide 2. Highlight the desired contact, and select Options > Edit. 3. Edit the contact information. 4. Select Save. Deleting Contacts You can delete one or all contacts from the Local Directory. Topics Deleting a Contact Deleting All Contacts Deleting a Contact You can delete any contact from the Directory. Procedure 1. Navigate to OK > Directory. On the CP930W, navigate to Menu > Directory. 2. Select the desired contact. 3. Select Options > Delete.
Directory Topics Adding Shared Contacts Viewing Shared Contacts Editing Shared Contacts Deleting a Shared Contact Deleting All Shared Contacts Searching for Shared Directory Contacts Saving a Shared Contact to the Local Directory Placing a Call from the Shared Directory Adding Shared Contacts When you add a contact to your Shared Directory, you can choose how much information you want to enter for your contact. You are required to enter a contact name at least for each new contact. Procedure 1.
Yealink W80 DECT IP Multi-Cell System User Guide 2. Highlight a contact and then select Options > Delete All. The phone prompts whether to delete all contacts. 3. Select Yes to delete. Searching for Shared Directory Contacts In the Shared Directory, you can enter search criteria to find your desired contact quickly. Procedure 1. Navigate to OK > Directory > Shared Directory. On the CP930W, navigate to Menu > Directory > Shared Directory or tap Directory > Shared Directory. 2.
Directory Procedure 1. Navigate to OK > Settings > Telephony > Blacklist. 2. Use the navigation keys to look through the blacklists. On the DD phone, navigate to Menu > Directory > Blacklist. On the CP930W, navigate to Menu > Settings > Basic Settings > Blacklist. Editing a Blacklist Contact You can update your blacklist contacts' information. Procedure 1. Navigate to OK > Settings > Telephony > Blacklist. On the DD phone, navigate to Menu > Directory > Blacklist.
Yealink W80 DECT IP Multi-Cell System User Guide Remote Phone Book If the Remote Phone Book feature has been enabled by your system administrator, you can access your corporate directory directly from your phone. Topics Searching for Remote Phone Book Contacts Viewing Remote Phone Book Contacts Saving a Remote Phone Book Contact to the Local Directory Searching for Remote Phone Book Contacts In the Remote Phone Book, you can enter search criteria to find your desired contact quickly. Procedure 1.
Call History Call History The call history list includes Missed Calls, Placed Calls and Received Calls, and each list holds 100 entries. Topics Call History Icons Viewing History Records Saving a History Record to Local Directory Saving a History Record to Blacklist Deleting History Records Call History Icons The call history icon in the Call History indicates the corresponding call history types.
Yealink W80 DECT IP Multi-Cell System User Guide 3. Highlight the desired entry, and select Options > Add To Local > New Entry. 4. Edit the contact information. 5. Select Save. Tip: You can select Add To Local > Update Existing to update the existing contact information. Saving a History Record to Blacklist You can prevent someone from calling you again by saving a history record to the blacklist. Procedure 1. Select History or navigate to OK > History. The phone displays all call records. 2.
Customizing Your Phone Customizing Your Phone You can make your phone more personalized by customizing various settings. Topics Turning Handset On Turning Handset Off Changing the Wallpaper Setting the Screen Saver Changing the Screen Brightness Setting the Keypad Light Changing the Language Time & Date Shortcuts W56H/W53H Handset Keypad Lock Silent Mode Turning Handset On The handset will be turned on automatically when the battery is inserted into the handset. You can also turn the handset on manually.
Yealink W80 DECT IP Multi-Cell System User Guide Procedure 1. Navigate to OK > Settings > Display > Wallpaper. 2. Press the navigation keys to select the desired image. 3. Press Save. Setting the Screen Saver The screen saver is designed to protect your phone screen by filling it with an analog clock. When the screen saver is enabled, an analog clock will be activated and appear on the phone screen if the handset is idle for approximately 10 seconds. It is only applicable to W56H/W53H. Procedure 1.
Customizing Your Phone Procedure 1. Navigate to OK > Settings > Language. On the CP930W/DD phone, navigate to Menu > Settings > Basic Settings > Language. 2. Select the desired language. (missing or bad snippet) change the language. 3. Select Yes. The phone language is changed to the selected one. Time & Date You can set the time and date manually. The time and date formats are also variable.
Yealink W80 DECT IP Multi-Cell System User Guide total. It is only applicable to W56H/W53H. Topics Supported Shortcuts Customizing the Shortcuts Supported Shortcuts By default, the handset provides a certain access feature for a certain shortcut, you can change it to make your phone more personalized.
Customizing Your Phone Related Topic Supported Shortcuts W56H/W53H Handset Keypad Lock To prevent accidental use of the handset, the keypad can be locked manually by long pressing the # key. When the keypad is locked, incoming calls will still ring on your phone, but only the emergency numbers can be dialed out. Topics Locking Handset Keypad Unlocking Your Phone Locking Handset Keypad When you temporarily do not use your handset, you can lock it manually. Procedure 1.
Yealink W80 DECT IP Multi-Cell System User Guide Procedure 1. Navigate to Menu > Settings > Basic Settings > Phone Lock. 2. Enter the desired PIN (default PIN: 123) in the Unlock PIN field. 3. Select OK. 4. Select Enabled from the Lock Enable field. 5. Select the desired type from the Lock Type field. 6. Enter the desired interval (0 - 3600 seconds) in the Auto Lock field. If the value is set to 0, the phone will not be automatically locked. 7. Select Save.
Customizing Your Phone Silent Mode You can enable the silent mode if you do not want to be disturbed. The handset will not ring when receiving an incoming call, but the phone will still display the incoming call information. It is only applicable to W56H/W53H. Topics Switching on Silent Mode Switching off Silent Mode Switching on Silent Mode You can silence an incoming call by switching on silence mode to stop your phone from ringing. Procedure 1.
Audio Settings Audio Settings You can change the basic audio settings on your phone. Topics Adjusting the Volume Setting the Ring Tone Setting the Advisory Tone Adjusting the Volume You can adjust the volume of the ringer, media, and audio during a call. Procedure 1. Press the left or right navigation key. On the CP930W, press the Volume touch key. On the DD phone, press the Volume key . Setting the Ring Tone Ring tones are used to indicate the incoming calls.
Yealink W80 DECT IP Multi-Cell System User Guide 1. Navigate to OK > Settings > Audio > Advisory Tones. On the CP930W/DD phone, navigate to Menu > Settings > Basic Settings > Sound > Advisory Tones. 2. Select the desired value from the Keypad Tone field. 3. On the CP930W, select the desired value from the Touch Tone field. 4. Select the desired value from the Confirmation field. 5. Select the desired value from the Low Battery field. 6. Select Save.
Maintaining Your Phone Maintaining Your Phone When your phone cannot operate properly, you need to investigate or troubleshoot issues along with other tasks that your administrator may ask you to perform. Topics Investigating Warnings Resetting the Handset Investigating Warnings When the default password is used on the phone, you can view the warning details about the issue from Status screen. Procedure 1. Navigate to OK > Status > DM. On the CP930W/DD phone, navigate to Menu > Status > DM (DM Status).
Appendix Appendix Topics Appendix A- Menu Structure Appendix B - Input Modes and Characters on W56H/W53H 65
Yealink W80 DECT IP Multi-Cell System User Guide Appendix A- Menu Structure For W56H/W53H Note: The menus in the gray box are not available when the handset is not registered to a base station.
Appendix For CP930W Note: The menus in the gray box are not available when the handset is not registered to a base station.
Yealink W80 DECT IP Multi-Cell System User Guide For DD Phone Note: The menus in the gray box are not available when the handset is not registered to a base station.
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