User guide - Base DECT

Call Features
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Forwarding Incoming Calls
Forwarding Incoming Calls
When you are not available to handle calls, you can forward incoming calls to a specific contact.
Procedure
1. Navigate to OK > Call Features > Call Forward.
2. Select the desired forwarding type.
3. Select Enabled from the Status field.
4. Enter the destination number in the Target field.
5. If you select the No Answer Forward, select the desired ring time to wait before forwarding from the After Ring
Time field.
6. Select Save.
The status bar displays the forward icon, and the incoming calls will be forwarded to the destination number
according to your setting.
Note: Local call forward settings may be overridden by the server settings. For more information, contact your system
administrator.
Transferring Calls
During a call, you can transfer the call to another contact.
You can use one of three ways:
l Blind Transfer: Transfer a call directly to the third party without consulting.
l Semi-Attended Transfer: Transfer a call when receiving ringback.
l Attended Transfer (Consultative Transfer): Transfer a call with prior consulting.
Topics
Performing a Blind Transfer
Performing a Semi-Attended/Attended Transfer
Performing a Blind Transfer
You can transfer a call to another contact immediately without consulting with her/him first.
Procedure
1. Select Options > Transfer, or the TRAN key.
2. Enter the number you want to transfer to.
3. Press TRAN or Transfer to complete the transfer.
Performing a Semi-Attended/Attended Transfer
You can transfer a call to another contact immediately when receiving ringback or after consulting with her/him first.
Procedure
1. Select Options > Transfer, or the TRAN key during a call.
2. Enter the number you want to transfer to.
3. Press the OK key, Off-hook key or Speakerphone key.