User guide - Base DECT

Advanced Call Features
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Placing a Call on Private Hold
You can place a call on private hold that only you on shared line can retrieve the held call.
Procedure
1. Press Options > Private Hold.
Then the call is held on your phone, and the other phones registered with shared line show the call is in the busy
state. Other users on the shared line cannot resume your held call.
Retrieving a Held Call on a Shared Line
If you place a call on hold on a shared line, you can resume this call at any time. When the shared line key shows a call
that is in a held state, you can resume the held call remotely from other user's phone.
Before You Begin
There is at least one call placed on public hold on the shared line.
Procedure
1. Press SCA, and then select the held call.
2. Press Resume.
Barging in an Active Call on a Shared Line
In the SCA scenario, you can barge into an active call on the shared line. After you barge into a call, the call turns into a
three-party conference.
Note: Only one user can barge into an active call on the shared line at a time.
Before You Begin
There is at least one active call on the shared line.
Procedure
1. Press SCA, and then select an active call.
2. Select BargeIn (Barge In) to interrupt the active call.
Pulling a Shared Call on a Shared Line
In the SCA scenario, both you and other users can pull an existing call from another shared phone that is active or held.
Before You Begin
There is an active or held call on the shared line. Contact your system administrator for the call pull feature access
code.
Procedure
1. Enter the call pull feature access code (for example, *11).
2. Press OK, Speakerphone key or Off-hook key.
Voice Mail
Voice Mail feature allows you to leave voice mails for someone or listen to your voice mail messages on your IP
phones.