Copyright Copyright © 2016 YEALINK(XIAMEN) NETWORK TECHNOLOGY CO., LTD. Copyright © 2016 Yealink(Xiamen) Network Technology CO., LTD. All rights reserved. No parts of this publication may be reproduced or transmitted in any form or by any means, electronic or mechanical, photocopying, recording, or otherwise, for any purpose, without the express written permission of Yealink(Xiamen) Network Technology CO., LTD. Under the law, reproducing includes translating into another language or format.
2. this device must accept any interference received, including interference that may cause undesired operation. Industry Canada (IC) This Class [B] digital apparatus complies with Canadian ICES-003 Rules. Class B Digital Device or Peripheral Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation.
GNU GPL INFORMATION Yealink SIP-T46G IP phone firmware contains third-party software under the GNU General Public License (GPL). Yealink uses software under the specific terms of the GPL. Please refer to the GPL for the exact terms and conditions of the license. The original GPL license, source code of components licensed under GPL and used in Yealink products can be downloaded online: http://www.yealink.com/GPLOpenSource.aspx?BaseInfoCateId=293&NewsCateId=293&CateId=293.
About This Guide About This Guide Thank you for choosing the SIP-T46G IP phone, an ultra-elegant Gigabit IP phone which is exquisitely designed to provide business telephony features, such as Call Hold, Call Transfer, Busy Lamp Field, Multicast Paging and Conference over an IP network. This guide provides everything you need to quickly use your new phone. First, verify with your system administrator that the IP network is ready for phone configuration.
User Guide for the SIP-T46G IP Phone Phones: Troubleshooting The following section is new: BLF Ring Type on page 60 Changes for Release 81, Guide Version 81.
About This Guide Icon Instructions on page 3 Optional Accessories on page 18 Phone Installation on page 20 Changes for Release 80, Guide Version 80.80 Major updates have occurred to the following section: Bluetooth on page 85 Changes for Release 80, Guide Version 80.
User Guide for the SIP-T46G IP Phone Optional Accessories on page 18 Major updates have occurred to the following sections: Phone Lock on page 53 Local Directory on page 62 Anonymous Call on page 159 BLF List on page 169 Appendix on page 223 Changes for Release 73, Guide Version 73.
About This Guide Line Keys on page 90 Hot Desking on page 180 Appendix on page 223 Changes for Release 71, Guide Version 71.
User Guide for the SIP-T46G IP Phone x
Table of Contents Table of Contents About This Guide ...................................................................... v In This Guide ......................................................................................................................... v Summary of Changes .......................................................................................................... v Changes for Release 81, Guide Version 81.20 ..............................................................
User Guide for the SIP-T46G IP Phone Connecting to the Wired Network ................................................................................ 24 Connecting to the Wireless Network ............................................................................ 24 Phone Initialization ............................................................................................................. 24 Phone Status ................................................................................................
Table of Contents Search Source List in Dialing ............................................................................................ 81 System Customizations ...................................................................................................... 83 Headset Use .................................................................................................................... 83 Bluetooth Headset .........................................................................................
User Guide for the SIP-T46G IP Phone Group Call Pickup ......................................................................................................... 157 Anonymous Call ............................................................................................................... 159 Anonymous Call Rejection .............................................................................................. 160 Advanced Phone Features ....................................................
Table of Contents Index ......................................................................................
Overview Overview This chapter provides the overview of the SIP-T46G IP phone. Topics include: Hardware Component Instructions Icon Instructions LED Instructions User Interfaces Documentations If you require additional information or assistance with your new phone, contact your system administrator. Hardware Component Instructions The main hardware components of the SIP-T46G IP phone are the LCD screen and the keypad.
User Guide for the SIP-T46G IP Phone Hardware component instructions of the SIP-T46G IP phone are: Item Description Shows information about calls, messages, soft keys, time, date and other relevant data: • Default account ① LCD Screen • Call information—caller ID, call duration • Icons (for example, ) • Missed call text or second incoming caller information • Prompt text (for example, "Saving config file!") • Time and date Indicates phone power and some feature statuses.
Overview Item Description laying the handset down on the handset cradle, the phone disconnects from the line.
User Guide for the SIP-T46G IP Phone Icons Description Bluetooth mode is on Bluetooth headset is both paired and connected Wi-Fi connection is successful Wi-Fi connection failed Line Key Icons Icon indicator (associated with line key features) Icons Description Hold Private Hold DND Voice Mail SMS Direct Pickup Group Pickup DTMF Prefix Local Group XML Group LDAP XML Browser Conference Forward Transfer ReCall 4
Overview Icons Description Record URL Record Recording starts successfully (Record/URL Record) Multicast Paging Group Listening Paging List Hot Desking Zero Touch URL Phone Lock Directory Speed Dial Icon indicator (associated with line) Icons Description The private line registers successfully The shared/bridged line registers successfully Registering Register failed DND is enabled on this line Call forward is enabled on this line Icon indicator (associated with call park/retrieve park) Icons Descript
User Guide for the SIP-T46G IP Phone Icons Description Call Park (Call park ringing state) Retrieve Park Icon indicator (associated with ACD) Icon Description Logged in the ACD system The ACD status is available The ACD state is Wrap up The ACD status is unavailable Logged out of the ACD system Icon indicator (associated with intercom) Icons Description Intercom idle state Intercom ringing state Intercom callout/talking state Intercom failed state Icon indicator (associated with BLF/BLF List) Icon
Overview Icons Description BLF/BLF list talking state BLF hold state BLF list call park state BLF/BLF List failed state Icon indicator (associated with a shared line) The local SCA phone indicates the phone is involved in an SCA call, while the monitoring SCA phone indicates the phone is not involved in the SCA call. Icon Description The shared line is idle. The shared line is seized. (for monitoring SCA phone) The shared line receives an incoming call. The shared line is dialing.
User Guide for the SIP-T46G IP Phone Icon indicator (associated with a bridged line) The local BLA phone indicates the phone is involved in a BLA call, while the monitoring BLA phone indicates the phone is not involved in the BLA call. Icon Description The bridged line is idle. The bridged line is seized. (for monitoring BLA phone) The bridged line receives an incoming call. The bridged line is dialing. The bridged line is in conversation. The bridged line conversation is placed on hold.
Overview Icon Description Placed Calls Missed Calls Forwarded Calls Icon indicator (associated with contact) Icon Description Contact icon The default caller photo LED Instructions Power Indicator LED LED Status Description Solid red The phone is initializing. Fast flashing red (300ms) The phone is ringing. Slowly flashing red (1s) The phone receives a voice mail or text message. The phone is powered off. The phone is idle. Off The phone is busy. The call is placed on hold or is held.
User Guide for the SIP-T46G IP Phone Line key LED (configured as a BLF key or BLF List key) LED Status Description Solid green The monitored user is idle. Fast flashing red (200ms) The monitored user receives an incoming call. The monitored user is busy. Solid red The monitored user’s conversation is placed on hold (This LED status requires server support). Slowly flashing red (1s) Off The call is parked against the monitored user’s phone number. The monitored user does not exist.
Overview Line key LED (associated with a bridged line) The local BLA phone indicates the phone is involved in a BLA call, while the monitoring BLA phone indicates the phone is not involved in the BLA call. LED Status Description Off The bridged line is idle. Fast flashing green The bridged line receives an incoming call. Solid green (for local BLA phone) Solid red (for monitoring BLA phone) The bridged line is in conversation. The bridged line is dialing. The bridged line is seized.
User Guide for the SIP-T46G IP Phone Phone User Interface You can customize your phone by pressing the Menu soft key to access the phone user interface. The Advanced option is only accessible to the administrator, and the default administrator password is “admin” (case-sensitive). For more information on customizing your phone with the available options from the phone user interface, refer to Customizing Your Phone on page 39.
Overview Options Phone User Interface --Time & Date √ --Administrator Password √ --Key As Send √ --Phone Lock √ Web User Interface -- Audio Settings --Ring Tones √ --Key Tone √ --BLF Ring Type √ --Contact Management --Directory x --Local Directory √ --Blacklist √ --Remote Phone Book x --Call History Management √ --Search Source List in Dialing x --Headset Use √ --Bluetooth Headset √ --DSS Keys √ --Account Registration √ --Dial Plan x --Emergency Number x --Live Dial
User Guide for the SIP-T46G IP Phone Options Phone User Interface --Call Recording √ --Hot Desking √ --Intercom √ --Multicast Paging x --Music on Hold x --Automatic Call Distribution (ACD) x --Shared Call Appearance (SCA) x --Bridged Lines Appearance (BLA) x --Messages √ Web User Interface SIP Account --User Options --Activation √ --Label √ --Display Name √ --Register Name √ --User Name √ --Password √ √ --Server Options Note 14 --SIP Server 1/2 √ --Register Port x -
Overview Documentations The following table shows documentations available for the SIP-T46G IP phone. Name Contents Basic call features Quick Start Guide and phone customizations Where found Language In the package English On the website English/Chinese On the website English/Chinese Phone/Web user interface settings, User Guide basic call features and advanced phone features Note You can also download the latest documentations online: http://support.yealink.
User Guide for the SIP-T46G IP Phone 16
Getting Started Getting Started This chapter provides the following basic installation instructions and information for obtaining the best performance with the SIP-T46G IP phone.
User Guide for the SIP-T46G IP Phone Phone Stand Handset & Handset Cord Ethernet Cable (2m CAT5E UTP cable) Quick Start Guide Check the list before installation. If you find anything missing, contact your system administrator. Optional Accessories The following items are optional accessories for your SIP-T46G IP phone. You need to purchase them separately if required.
Getting Started Power Adapter (5.
User Guide for the SIP-T46G IP Phone Note Wi-Fi USB Dongle WF40 We recommend that you use the accessories provided or approved by Yealink. The use of unapproved third-party accessories may result in reduced performance. Phone Installation If your phone is already installed, proceed to Phone Installation on page 20.
Getting Started Wall Mount Method (Optional) The hookswitch tab has a lip which allows the handset to stay on-hook when the IP phone is mounted vertically. Note For more information on how to attach the wall mount bracket, refer to Yealink Wall Mount Quick Installation Guide for Yealink IP Phones. 2) Note Connect the handset and optional headset The EXT port can also be used to connect an expansion module EXP40.
User Guide for the SIP-T46G IP Phone 3) Note Connect the optional USB flash drive The USB flash drive should be purchased separately if required. The USB port can also be used to connect the Bluetooth USB dongle BT40 or Wi-Fi USB dongle WF40. The Bluetooth USB dongle BT40 and Wi-Fi USB dongle WF40 should be purchased separately. For more information on how to use the BT40 and WF40, refer to Yealink Bluetooth USB Dongle BT40 User Guide and Yealink Wi-Fi USB Dongle WF40 User Guide.
Getting Started Power over Ethernet With the included or a regular Ethernet cable, the SIP-T46G IP phone can be powered from a PoE-compliant switch or hub. To connect the PoE: 1. Connect the Ethernet cable between the Internet port on the phone and an available port on the in-line power switch/hub. If in-line power is provided, you don’t need to connect the phone to the power adapter. Make sure the switch/hub is PoE-compliant.
User Guide for the SIP-T46G IP Phone Connecting to the Wired Network You can connect your phone to a wired network. Before connecting your phone to the wired network, it is important to note that the Wi-Fi feature should be disabled. For more information, refer to Connecting to the Wireless Network on page 24. Note The phone can also share the network with another network device such as a PC (personal computer). This is an optional connection.
Getting Started DHCP (Dynamic Host Configuration Protocol) The phone attempts to contact a DHCP server in your network to obtain valid IPv4 network settings (e.g., IP address, subnet mask, default gateway address and DNS address) by default. Note If your network does not use DHCP, proceed to Basic Network Settings on page 26. Phone Status You can view phone status via phone user interface or web user interface.
User Guide for the SIP-T46G IP Phone 3. Enter the user name (admin) and password (admin) in the login page. 4. Click Confirm to login. The phone status is displayed on the first page of the web user interface. Note If IP mode of the phone is configured as IPv4 & IPv6, you can enter either of them in the browser’s address bar to view the phone status. IPv6 is not available on all servers. Contact your system administrator for more information.
Getting Started To configure the IP mode via phone user interface: 1. Press Menu->Advanced (default password: admin) ->Network->WAN Port. 2. Press or , or the Switch soft key to select IPv4, IPv6 or IPv4 & IPv6 from the IP Mode field. 3. Press the Save soft key to accept the change or the Back soft key to cancel. You can configure a static IPv4 address for the IP phone. Before configuring it, make sure that the IP mode is configured as IPv4 or IPv4 & IPv6.
User Guide for the SIP-T46G IP Phone 5. Press the Save soft key to accept the change or the Back soft key to cancel. You can configure a static IPv6 address for the IP phone. Before configuring it, make sure that the IP mode is configured as IPv6 or IPv4 & IPv6. To configure a static IPv6 address via phone user interface: 1. Press Menu->Advanced (default password: admin) ->Network->WAN Port 2. Press or to select IPv6 and then press the Enter soft key. 3.
Getting Started Activating the Wi-Fi Mode To activate the Wi-Fi mode via phone user interface: 1. Press Menu->Basic->Wi-Fi. 2. Press 3. Press the Save soft key. or , or the Switch soft key to select On from the Wi-Fi field. The IP phone scans the available wireless networks in your area. When Wi-Fi USB dongle WF40 is connected to the USB port at the back of the IP phone, the LCD screen will prompt “Wi-Fi adapter has been added, scanning the available wireless network right now?”.
User Guide for the SIP-T46G IP Phone Manually Connect to an Available Wireless Network To manually connect to a wireless network via phone user interface: 1. Press Menu->Basic->Wi-Fi. 2. Press or to highlight X Available Network(s) (X represents the number of available networks), and then press the Enter soft key. If there is no available wireless network, press the Scan soft key to search for the wireless network again. 3. Press or to select the desired wireless network. 4.
Getting Started The Wi-Fi icon Note appears on the status bar. For more information on the password of the wireless network, contact your system administrator. Wi-Fi Protected Setup (WPS) Wi-Fi Protected Setup (WPS) provides simplified mechanisms to configure secure wireless networks. WPS can automatically configure a wireless network with a network name (SSID) and strong WPA data encryption and authentication.
User Guide for the SIP-T46G IP Phone 3. Log into your gateway/router’s web interface, and configure it to search the clients. For more information, refer to the documentation from the gateway/router manufacturer. Once WPS-PIN setup has completed successfully, the gateway/router’s web interface will prompt success. Note Contact your gateway/router provider for more information. Manually Add a Wireless Network If your gateway/router has SSID broadcast disabled, it might not appear in the scanning results.
Getting Started If the IP phone is connected to a wireless network successfully, you can also press Menu->Basic->Wi-Fi->Wireless Status to view the connected wireless network information. Managing the Saved Wireless Network Once the IP phone has ever been connected to a wireless network successfully, the wireless network profile will be saved in The storage network list.
User Guide for the SIP-T46G IP Phone 1) Select Move Up or Move Down from the prompt list to improve or lower the priority of the wireless network that the IP phone automatically connects to. - To delete the saved wireless network profile(s): 1) Select Delete or Delete All from the prompt list. If you delete your wireless network profile from your phone, you need to manually connect to it next time. Disconnecting the Wireless Network Connection To disconnect wireless network via phone user interface: 1.
Getting Started accounts. If your phone is not registered, you may have to register it. For more information on how to register your phone, refer to Account Management on page 104. Idle Screen If the phone has successfully started up, the idle LCD screen will be displayed as below. Idle screen description: No. Name 1 Status Bar Description This area shows the phone’s default account, icons and the time and date.
User Guide for the SIP-T46G IP Phone No. Name Description on the idle screen. For more information, refer to Do Not Disturb (DND) on page 130 Entering Data and Editing Fields You can enter data and edit fields using the phone keypad. Keypad on the phone provides different characters (or numbers) when using the 2aB, abc, Abc, ABC or 123 input mode. You can change the following input modes to enter data and edit fields on your phone.
Getting Started Input Mode Abc 2aB Keypad abc ABC (initials in 123 capitals) *.,'?!\-()@/: *.,'?!\-()@/: *.,'?!\-()@/: *.,'?!\-()@/: _;+&%=<> _;+&%=<> _;+&%=<> _;+&%=<> £$¥¤[]{}~ £$¥¤[]{}~ £$¥¤[]{}~ £$¥¤[]{}~ ^¡ ¿§#"| ^¡ ¿§#"| ^¡ ¿§#"| ^¡ ¿§#"| # # # # .*:/@[] # To enter or edit data: Do one of the following: If you want to Then you can Press a keypad key one or more times (depending what input mode you’re in) to enter the characters that is displayed on the keypad key.
User Guide for the SIP-T46G IP Phone If you want to Then you can alphanumeric (2aB soft key) input mode, it will only provide the digit 0. For For - key: It only provides the pound character #. key: If it is in the uppercase (ABC soft key), lowercase (abc soft key), uppercase and lowercase (Abc soft key) or alphanumeric (2aB soft key) input mode, it will provide the following special characters: *.,?!\-()@/:_;+&%=<>£$¥¤[]{}~^¡¿§#"|.
Customizing Your Phone Customizing Your Phone You can customize your SIP-T46G IP phone by personally configuring certain settings, for example, contrast, time & date and ring tones. You can add contacts to the phone’s local directory manually or from call history. You can also personalize different ring tones for different callers. This chapter provides basic operating instructions for customizing your phone.
User Guide for the SIP-T46G IP Phone To upload the custom picture via web user interface: 1. Click on Settings->Preference. 2. In the Upload Wallpaper(480*272) field, click Browse to select the desired picture from your local system. 3. Click Upload to upload the file. The custom picture appears in the pull-down list of Wallpaper. You can only delete the custom wallpaper by clicking Del when selecting the desired custom wallpaper in the Wallpaper field.
Customizing Your Phone Wallpaper is configurable via web user interface at the path Settings->Preference. Screen Saver The screen saver will automatically start when the IP phone is idle for the preset waiting time. The screen saver is used to blank the screen or fill it with moving images or patterns. The screen saver will be stopped if a phone event occurs: Press any key. Pick up the handset. Hang up the handset. There is an incoming call. A new prompt (e.g.
User Guide for the SIP-T46G IP Phone Uploading the Custom Picture via Web User Interface To upload a custom picture via web user interface: 1. Click on Settings->Preference. 2. Select Custom from the pull-down list of Screensaver Type. 3. In the Upload Screensaver field, click Browse to locate the custom picture from your local system, and then click Upload. This field appears only if Screensaver Type is set to Custom. The custom picture appears in Screensaver list.
Customizing Your Phone 4. Press or , or the Switch soft key to select the desired screen saver type from the Screensaver Type field. This field is configurable only if you have uploaded a custom picture via web user interface. 5. Press the Save soft key to accept the change or the Back soft key to cancel. To configure the screen saver via web user interface: 1. Click on Settings->Preference. 2. Select the desired wait time from the pull-down list of Screensaver Wait Time. 3.
User Guide for the SIP-T46G IP Phone Power Saving The power saving feature is used to turn off the backlight and screen to conserve energy. The IP phone enters power-saving mode after it has been idle for a certain period of time. The IP phone will exit power-saving mode if a phone event occurs: Press any key. Pick up the handset. Hang up the handset. There is an incoming call. A new prompt (e.g., missed call, new voice mail or forwarded call). The status of BLF key changes.
Customizing Your Phone To enable the power saving feature via web user interface: 1. Click on Settings->Power Saving. 2. Select Enabled from the pull-down list of Power Saving. 3. Click Confirm to accept the change. Configuring the Office Hour via Web User Interface Office Hour specifies the starting time and ending time in the office each day. To configure the office hour via web user interface: 1. Click on Settings->Power Saving. 2. Select a desired day of the week.
User Guide for the SIP-T46G IP Phone 3. Enter the starting time and ending time respectively in the desired day field. 4. Click Confirm to accept the change. Configuring the Idle Timeout via Web User Interface Idle Timeout specifies the period of time before the IP phone enters power-saving mode. The following three types of idle timeout you can configure: Office Hours Idle TimeOut: Configures the idle timeout for office hours.
Customizing Your Phone The default value is 10, you can set to 1-30. 5. Click Confirm to accept the change. Backlight Backlight has three options: Active Level: The intensity of the LCD screen when the phone is active. You can change the intensity of the LCD screen. Digits (1-10) represent different intensities. 10 is the highest intensity. Inactive Level: The intensity of the LCD screen when the phone is inactive. You can select a low intensity or turn off the backlight.
User Guide for the SIP-T46G IP Phone Level field. 4. Press or , or the Switch soft key to select the desired time from the Backlight Time field. 5. Press the Save soft key to accept the change or the Back soft key to cancel. Backlight is configurable via web user interface at the path Settings->Preference. Contrast You can only configure the contrast of the expansion module EXP40 connected to the SIP-T46G IP phone to a comfortable level on the phone.
Customizing Your Phone is not supported by the phone, the web user interface will use English by default. You can change the language for the phone user interface and the web user interface respectively. To change the language for the phone user interface directly: 1. Press Menu->Basic->Language. 2. Press 3. Press the Save soft key to accept the change. or to select the desired language. Text displayed on the phone user interface will change to the selected language.
User Guide for the SIP-T46G IP Phone from the Time Zone field. The default time zone is “+8”. 3. Enter the domain name or IP address of SNTP server in the NTP Server1 and NTP Server2 field respectively. 4. Press or , or the Switch soft key to select the desired value from the Daylight Saving field. 5. Press or , or the Switch soft key to select the desired time zone name from the Location field. The default time zone name is “China(Beijing)”. 6.
Customizing Your Phone Format field. 3. Press or , or the Switch soft key to select the desired time format (12 Hour or 24 Hour) from the Time Format field. 4. Press the Save soft key to accept the change or the Back soft key to cancel. There are 7 available date formats. For example, for the date format “WWW DD MMM”, “WWW” represents the abbreviation of the weekday, “DD” represents the two-digit day, and “MMM” represents the first three letters of the month.
User Guide for the SIP-T46G IP Phone To change the administrator password via phone user interface: 1. Press Menu->Advanced (default password: admin) ->Change Password. 2. Enter the old password in the Old PWD field. 3. Enter the new password in the New PWD field. 4. Re-enter the new password in the Confirm PWD field. 5. Press the Save soft key to accept the change or the Back soft key to cancel. Administrator password is configurable via web user interface at the path Security->Password.
Customizing Your Phone Phone Lock You can lock your phone temporarily when you are not using it. This feature helps to protect your phone from unauthorized use. Phone lock consists of the following: Menu Key: The Menu soft key is locked. You cannot access the menu of the phone until unlocked. Function Keys: The function keys are locked. You cannot use the MESSAGE, REDIAL, HOLD, MUTE, TRANSFER, OK, X, navigation keys and soft keys until unlocked.
User Guide for the SIP-T46G IP Phone If it is set to other values except 0 (e.g., 5), the phone will be locked when the phone is inactive in idle screen for the designated time (in seconds). 6. Press the Save soft key to accept the change. When the phone is locked, the LCD screen prompts “Phone locked.” and displays the icon . To change the phone unlock PIN via phone user interface: Note 54 1. Press Menu->Basic->Change PIN. 2.
Customizing Your Phone To unlock the phone via phone user interface: 1. Press any locked key, the LCD screen prompts “Unlock PIN”. 2. Enter the desired PIN in the Unlock PIN field. 3. Press the OK soft key to unlock the phone. The icon disappears from the LCD screen. You can long press or wait for a period of time (if configured) to lock the phone again. Note You can also unlock the phone by administrator password.
User Guide for the SIP-T46G IP Phone Audio Settings Volume You can press the Volume key to adjust the ringer volume when the phone is idle or ringing. You can also press the Volume key to adjust the receiver volume of currently engaged audio devices (handset, speakerphone or headset) when the phone is in use. To adjust the ringer volume: When the phone is idle: 1. Press to adjust the ringer volume. When the phone is ringing: 1. Press You can also press to adjust the ringer volume.
Customizing Your Phone To adjust the volume when the phone is during a call: 1. Press to adjust the volume of currently engaged audio device (handset, speakerphone or headset). You can also press to adjust the volume when playing back the recording calls. For more information, refer to Playing Back Recorded Calls on page 175. Ring Tones Ring tones are used to indicate incoming calls.
User Guide for the SIP-T46G IP Phone To select a ring tone for the account via phone user interface: 1. Press Menu->Basic->Sound->Ring Tones. 2. Press or to select the desired account and then press the Enter soft key. 3. Press or to select the desired ring tone. If Common is selected, this account will use the ring tone selected for the phone. 4. (Optional.) Press to adjust the ringer volume. 5. Press the Save soft key to accept the change or the Back soft key to cancel.
Customizing Your Phone To upload a custom ring tone for your phone via web user interface: 1. Click on Settings->Preference. 2. In the Upload Ringtone field, click Browse to locate a ring tone (the file format must be *.wav) file from your local system. 3. Click Upload to upload the file. The custom ring tone appears in the pull-down list of Ring Type. You can only delete the custom ring tone by clicking Del when selecting the desired custom ring tone in the Ring Type field.
User Guide for the SIP-T46G IP Phone To configure key tone via phone user interface: 1. Press Menu->Basic->Sound->Key Tone. 2. Press or , or the Switch soft key to select Enabled or Disabled from the Key Tone field. 3. Press the Save soft key to accept the change or the Back soft key to cancel. Key tone is configurable via web user interface at the path Features->Audio. BLF Ring Type You can specify a desired ring tone to play for BLF pickup on the phone.
Customizing Your Phone Contact Management This section provides the operating instructions for managing contacts. Topics include: Directory Local Directory Blacklist Remote Phone Book Directory Directory provides easy access to frequently used lists. The lists may contain Local Directory, History, Remote Phone Book and LDAP. You can configure the list(s) to access for the Directory soft key. To configure the list(s) to access for the Directory soft key via web user interface: 1.
User Guide for the SIP-T46G IP Phone 6. Note Click Confirm to accept the change. The list(s) to access for Directory soft key is configurable via web user interface only. To view the directory via phone user interface: 1. Press the Directory soft key when the phone is idle. The LCD screen displays the enabled list(s) in the directory. If there is only one list in the directory, press the Directory soft key to enter this list directly.
Customizing Your Phone The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. If Local Directory is removed from the directory (refer to Directory on page 61), press Menu->Directory->Local Directory to enter the local directory. 2. Press the AddGroup soft key. 3. Enter the desired group name in the Name field. 4. Press or , or the Switch soft key to select the desired group ring tone from the Ring field.
User Guide for the SIP-T46G IP Phone The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. If Local Directory is removed from the directory (refer to Directory on page 61), press Menu->Directory->Local Directory to enter the local directory. 2. Select the desired contact group. 3. Press the Option soft key, and then select Detail from the prompt list. 4. Press 5.
Customizing Your Phone The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. If Local Directory is removed from the directory (refer to Directory on page 61), press Menu->Directory->Local Directory to enter the local directory. 2. Select the desired contact group. 3. Press the Option soft key, and then select Delete from the prompt list. The LCD screen prompts the following warning: 4.
User Guide for the SIP-T46G IP Phone the directory by default. If Local Directory is removed from the directory (refer to Directory on page 61), press Menu->Directory->Local Directory to enter the local directory. 2. Select the desired contact group and then press the Enter soft key. If the contact you want to add doesn’t belong to any group, select All Contacts and then press the Enter soft key. 3. Press the Add soft key. 4.
Customizing Your Phone 10. Press the Save soft key to accept the change or the Back soft key to cancel. If the contact already exists in the directory, the LCD screen will prompt “Contact name existed!”. Note Adding Contacts from Call History To add a contact to the local directory from call history: 1. Press the History soft key. 2. Press 3. Press the Option soft key, and then select Add to Contact from the prompt list. 4. Press the OK soft key. And then enter the contact name. 5.
User Guide for the SIP-T46G IP Phone Editing Contacts To edit a contact in the local directory: 1. Press the Directory soft key. The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. If Local Directory is removed from the directory (refer to Directory on page 61), press Menu->Directory->Local Directory to enter the local directory. 2. Select the desired contact group and then press the Enter soft key.
Customizing Your Phone The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. If Local Directory is removed from the directory (refer to Directory on page 61), press Menu->Directory->Local Directory to enter the local directory. 2. Select the desired contact group and then press the Enter soft key. If the contact is not in any group, select All Contacts and then press the Enter soft key 3. Press or to highlight the desired contact. 4.
User Guide for the SIP-T46G IP Phone You can also click Delete Photo to delete the photo. The phone only supports *.png, *.jpg and *.bmp format files. Note You can only delete custom photos. To change the custom photo for the contact via web user interface: 70 1. Click on Directory->Local Directory. 2. Click to select the desired entry which you want to edit. 3. Select the desired photo from the pull-down list of Photo.
Customizing Your Phone 4. Click Edit to accept the change. When you place a call to the contact or receive a call from the contact, the LCD screen will show the contact photo. Placing Calls to Contacts To place a call to a contact from the local directory: 1. Press the Directory soft key.
User Guide for the SIP-T46G IP Phone The IP phone enters the local directory directly as there is only Local Directory enabled in the directory by default. If Local Directory is removed from the directory (refer to Directory on page 61), press Menu->Directory->Local Directory to enter the local directory. 2. Select the desired contact group and then press the Enter soft key. If the contact is not in any group, select All Contacts and then press the Enter soft key. 3. Press 4.
Customizing Your Phone Menu->Directory->Local Directory to enter the local directory. 2. Press the Search soft key. 3. Enter a few continuous characters of the contact name or continuous numbers of the contact number (office, mobile or other number) using the keypad. The contacts whose name or phone number matches the characters entered will appear on the LCD screen. You can dial from the result list.
User Guide for the SIP-T46G IP Phone 3. Click Import XML to import the contact list. The web user interface prompts "The original contact will be covered, continue?". 4. Click OK to complete importing the contact list. To import a CSV contact list file via web user interface: 1. Click on Directory->Local Directory. 2. Click Browse to locate a contact list file (the file format must be *.csv) from your local system. 3. (Optional.) Check the Show Title checkbox.
Customizing Your Phone At least one item should be selected to be imported into the local directory. 7. Click Import to complete importing the contact list. To export a contact list via web user interface: 1. Click on Directory->Local Directory. 2. Click Export XML (or Export CSV). 3. Click Save to save the contact list to your local system. Note Importing/exporting contact lists is available via web user interface only.
User Guide for the SIP-T46G IP Phone 3. Enter the name and the office, mobile or other numbers in the corresponding fields. 4. Press or , or the Switch soft key to select the desired account from the Account field. If Auto is selected, the phone will use the default account when placing calls to the contact from the blacklist directory. 5. Press the Save soft key to accept the change or the Back soft key to cancel. To add a contact to the blacklist directory from the local directory: 1.
Customizing Your Phone The LCD screen prompts the following warning: 5. Press the OK soft key to accept the change. For operating instructions on editing, deleting, placing calls to and/or searching for contacts in the blacklist directory, refer to the operating instructions of Editing Contacts on page 68, Deleting Contacts on page 68, Placing Calls to Contacts on page 71 and/or Searching for Contacts on page 72.
User Guide for the SIP-T46G IP Phone 3. Enter the name in the Display Name field. 4. Click Confirm to accept the change. An access URL for a remote phone book is configurable via web user interface only. Note Accessing the Remote Phone Book To access your remote phone book via phone user interface: 1. Press Menu->Directory->Remote Phone Book. If Remote Phone Book is added to the directory (refer to Directory on page 61), press Directory->Remote Phone Book to enter the remote phone book. 2.
Customizing Your Phone To configure incoming/outgoing call lookup and update time interval via web user interface: 1. Click on Directory->Remote Phone Book. 2. Select Enabled from the pull-down list of Incoming/Outgoing Call Lookup. 3. Enter the desired refresh period in the Update Time Interval(Seconds) field. The default value is 21600. 4. Click Confirm to accept the change.
User Guide for the SIP-T46G IP Phone Placing a Call from History Records To place a call from the call history list: 1. Press the History soft key. 2. Press or to switch among All Calls, Missed Calls, Placed Calls, Received Calls and Forwarded Calls. 3. Press or to select the desired entry. 4. Press the Send soft key. Adding a Contact to the Local Directory/Blacklist To add a contact to the local directory (or blacklist directory) from the call history list: 1. Press the History soft key. 2.
Customizing Your Phone The LCD screen prompts “Delete all the call records?”. 5. Press the OK soft key to confirm the deletion or the Cancel soft key to cancel. Disabling History Record To disable history record via phone user interface: 1. Press Menu->Features->Others->General. 2. Press or , or the Switch soft key to select Disabled from the History Record field. 3. Press the Save soft key to accept the change or the Back soft key to cancel.
User Guide for the SIP-T46G IP Phone 4. To remove a list from the Enabled column, select the desired list and then click 5. To adjust the display order of the enabled list, select the desired list, and click or . . The LCD screen will display search results in the adjusted order. 6. Note Click Confirm to accept the change. Search source list in dialing is configurable via web user interface only. To search for an entry in the enabled search source lists: 1.
Customizing Your Phone System Customizations Headset Use If you want to use a wired headset, physically connect your headset to the phone and activate the headset mode for use. For more information on physically connecting a headset, refer to Phone Installation on page 20. If you want to use a wireless headset, insert the Bluetooth USB dongle into the USB port at the back of the IP phone. For more information on using a Bluetooth headset, refer to Bluetooth on page 85.
User Guide for the SIP-T46G IP Phone To enable headset prior via web user interface: 1. Click on Features->General Information. 2. Select Enabled from the pull-down list of Headset Prior. 3. Click Confirm to accept the change. To use headset prior, you should activate the headset mode in advance: Note 1. Physically connect the headset. 2. Press to activate the headset mode. If headset prior is enabled, the headset mode will not be deactivated until you press the HEADSET key again.
Customizing Your Phone To enable dual headset via web user interface: Note 1. Click on Features->General Information. 2. Select Enabled from the pull-down list of Dual Headset. 3. Click Confirm to accept the change. Dual headset is configurable via web user interface only. Bluetooth Headset The SIP-T46G IP phone supports Bluetooth. Bluetooth enables low-bandwidth wireless connections within a range of 10 meters (32 feet). The best performance is in the 1 to 2 meter (3 to 6 feet) range.
User Guide for the SIP-T46G IP Phone Activating the Bluetooth Mode When you insert Bluetooth USB dongle BT40 into the USB port at the back of the IP phone, the LCD screen prompts “Adapter has been added, scanning the bluetooth devices right now?”. You can press the OK soft key to enter the Bluetooth screen. You can activate Bluetooth mode and then scan Bluetooth devices. To activate the Bluetooth mode via phone user interface: 1. Press Menu->Basic->Bluetooth. 2. Press 3.
Customizing Your Phone The LCD screen prompts the following message: The phone proceeds to scan the local Bluetooth devices. When the phone completes scanning, it will display the available Bluetooth devices on the LCD screen. 3. Select the desired Bluetooth headset and then press Connect soft key. 4. Enter the desired PIN in the Password field. The default PIN is “0000”. 5. Press the OK soft key. The Bluetooth headset is then automatically connected to your IP phone.
User Guide for the SIP-T46G IP Phone Viewing the Bluetooth Headset Information To view the Bluetooth headset information: 1. Press Menu->Basic->Bluetooth->Paired Bluetooth Device. The LCD screen displays a list of paired and connected Bluetooth headsets. 2. Select the desired Bluetooth headset. 3. Press the Option soft key, and then select Detail from the prompt list to view the Bluetooth headset information: Device Name: the name of the Bluetooth headset.
Customizing Your Phone The default device name is “Yealink T46G”. 3. Press the Save soft key to accept the change or the Back soft key to cancel. The preconfigured Bluetooth device name will display in scanning list of other device. Disconnecting the Bluetooth Headset You can disconnect the Bluetooth headset from your phone. After you disconnect the Bluetooth headset, it will still remain paired and be displayed in the Paired Bluetooth Device list. So you can easily connect it to your IP phone again.
User Guide for the SIP-T46G IP Phone 4. Note Press the OK soft key to confirm the deletion or the Cancel soft key to cancel. You can also delete all headsets by pressing the Option soft key and then select Delete All. For more information, refer to the above steps. If you cannot connect a Bluetooth headset to the phone successfully, we recommend that you delete the Bluetooth headset from the Paired Bluetooth Device list (if it exists) before pairing it.
Customizing Your Phone functionality until configuration. To assign functionality to a line key via phone user interface: 1. Press Menu->Features->DSS Keys. 2. Select the desired line key, and then press the Enter soft key. 3. Select the desired key type from the Type field. 4. (Optional.) Select the desired key event type from the Key Type field. 5. (Optional.) Select the desired line from the Account ID field. 6. (Optional.
User Guide for the SIP-T46G IP Phone When you assign functionality to line key located in line key 11-27, the label of the line key 10-18 are indicated on the second page, and the labels of the line key 19-27 are indicated on the third page. The line key in the right bottom is used to switch pages. The following figure shows an example: The following table lists the page icons: Icons Indicates the current page of line keys. 2 1 Description 3 Indicates the non-current page of line keys.
Customizing Your Phone To configure the page icon to indicate status via web user interface: 1. Click on Dsskey->Line Key. 2. Select Enabled from the pull-down list of Enable Page Tips. 3. Click Confirm to accept the change. Label Length You can specify labels for some key features, which will be displayed on the idle LCD screen. If the length of the label exceeds the maximum display length, the phone only displays the first few characters.
User Guide for the SIP-T46G IP Phone The following figure shows an example of label display when the label length feature is set to Default: To configure the label length via web user interface: 1. Click on Dsskey->Line Key. 2. Select Extended from the pull-down list of Label Length. 3. Click Confirm to accept the change. Note Page tips and label length features are configurable via web user interface only.
Customizing Your Phone DTMF Prefix Local Group XML Group XML Browser LDAP Conference Forward Transfer Hold DND SMS Group Listening Zero Touch URL Phone Lock Retrieve Directory For the features not listed above, refer to Basic Call Features on page 117 and Advanced Phone Features on page 163. For more information, contact your system administrator.
User Guide for the SIP-T46G IP Phone Speed Dial You can use this key feature to speed up dialing the numbers frequently used or hard to remember. Dependencies: Type (Speed Dial) Account ID (the account this feature will be applied to) Label (key label displayed on the LCD screen) Value (the number you want to dial out) Usage: Press the Speed Dial key to dial out the number specified in the Value field, using the account selected from the Account ID field.
Customizing Your Phone Usage: Press the Group Pickup key on your phone when a phone number in the group receives an incoming call. The call is answered on your phone. Call Park You can use this key feature to park a call. Dependencies: Type (Key Event) Key Type (Call Park) Account ID (the account this feature will be applied to) Label (key label displayed on the LCD screen) Value (the call park code) Usage: Press the Call Park key on your phone to park a call.
User Guide for the SIP-T46G IP Phone Label (key label displayed on the LCD screen) Usage: Press the Local Group key to access the contact group specified in the Local Group field. XML Group You can use this key feature to quickly access a remote group in your remote phone book. You should configure remote phone book in advance. For more information, refer to Remote Phone Book on page 77.
Customizing Your Phone Dependencies: Type (Key Event) Key Type (Conference) Label (key label displayed on the LCD screen) Value (the number you want to add to the conference) Usage: Press the Conference key during an active call to set up a conference with the number specified in the Value field. Note If the Value field is left blank, the Conference key performs the same as the Conference soft key during a call. Forward You can use this key feature to forward an incoming call to someone else.
User Guide for the SIP-T46G IP Phone When the transfer mode on DSS key is New Call, press the Transfer key to place a new call to the number specified in the Value field. Transfer mode via DSS key is configurable via web user interface at the path Features->Transfer->Transfer Mode Via Dsskey. Note If the Value field is left blank, the Transfer key performs the same as the TRANSFER key or the Transfer soft key during a call. For more information, refer to Call Transfer on page 143.
Customizing Your Phone Dependencies: Type (Key Event) Key Type (SMS) Label (key label displayed on the LCD screen) Usage: Press the SMS key when the phone is idle to access text message. Group Listening You can use this key feature to activate the Speakerphone and Handset/Headset mode at the same time. It is suitable for the group conversations which have more than one person present at one end.
User Guide for the SIP-T46G IP Phone Usage: Press the URL key to trigger the phone to send an HTTP GET request containing the URL specified in the URL field. Phone Lock You can use this key feature to immediately lock your phone instead of long pressing . For more information, refer to Phone Lock on page 53.
Customizing Your Phone To customize programable keys via web user interface: 1. Click on Dsskey->Programable Key. 2. Customize specific features for these keys. 3. (Optional.) Enter the string that will appear on the LCD screen in the Label field. Label is configurable only when customizing SoftKey (1-4). 4. Note Click Confirm to accept the change. Programable keys are configurable via web user interface only. The MUTE key cannot be customized when keep mute feature is enabled.
User Guide for the SIP-T46G IP Phone default account. Ext Keys If EXP40 is connected to the phone, you can customize features for ext keys. To customize ext keys via web user interface: 1. Click on Dsskey->Ext Key. 2. Customize specific features for these keys. 3. Click Confirm to accept the change. For more information, refer to Yealink EXP40 User Guide. Note Ext keys are configurable via web user interface only.
Customizing Your Phone and SIP Server1/2 field respectively. Contact your system administrator for more information. 5. If you use the outbound proxy servers, do the following: 1) Press or , or the Switch soft key to select Enabled from the Outbound Status field. 2) Enter the desired value in the Outbound Proxy1/2 and Fallback Interval field respectively. Contact your system administrator for more information. 6. Press the Save soft key to accept the change or the Back soft key to cancel.
User Guide for the SIP-T46G IP Phone Default Account To configure the default account via phone user interface: 1. Press Menu->Features->Others->Default Account. 2. Press 3. Press the Save soft key to accept the change or the Back soft key to cancel. or , or the Switch soft key to select the desired account. Default account can be set by pressing or on the idle screen. It has priority when placing a call. Note The phone’s default account cannot be changed after reboot.
Customizing Your Phone If this is the case, the LCD screen will resemble the following figure: Incoming calls to this account will be distributed evenly among the available line keys. Outgoing calls will be distributed similarly. Your phone can be configured to have a combination of accounts with a single line key and accounts with multiple line keys. Dial Plan Dial plan is a string of characters that governs the way your SIP-T46G IP phone processes the inputs received from your phone keypad.
User Guide for the SIP-T46G IP Phone The “$” followed by the sequence number of a parenthesis means the characters placed in the parenthesis. The sequence number stands for the corresponding parenthesis. Example: $ A replace rule configuration, Prefix: "001(xxx)45(xx)", Replace: "9001$145$2". When you dial out "0012354599" on your phone, the IP phone will replace the number with "90012354599". “$1” means 3 digits in the first parenthesis, that is, “235”.
Customizing Your Phone phone will dial out “1234567” instead. The valid values for the Account field can be one or more digits among 1-16. Every two digits must be separated by a comma. For example, when you enter the value “1, 2” in the Account field, this replace rule will apply to account 1 and account 2. Note If you leave the Account field blank or enter 0, the replace rule will apply to all accounts. To edit a replace rule via web user interface: 1. Click on Settings->Dial Plan->Replace Rule. 2.
User Guide for the SIP-T46G IP Phone For more information on the valid values for the Account field, refer to Replace Rule on page 108. 4. Click Add to add the dial now rule. When you enter the number “1234” using the keypad, the phone will dial out “1234” automatically without the pressing of any key. Note You can also edit or delete the dial now rule, refer to Replace Rule on page 108 for more information. Dial-now rule is configurable via web user interface only.
Customizing Your Phone To configure the delay time for dial now rule via web user interface: 1. Click on Features->General Information. 2. Enter the time between 0 and 14 (seconds) in the Time Out for Dial Now Rule field. The default value is “1”. 3. Note Click Confirm to accept the change. Time out for dial now rule is configurable via web user interface only. Area Code Area codes are also known as Numbering Plan Areas (NPAs). They usually indicate geographical areas in a country.
User Guide for the SIP-T46G IP Phone For more information on the valid values for the Account field, refer to Replace Rule on page 108. 4. Note Click Confirm to accept the change. The default value of minimum and maximum length is 1 and 15 respectively. Area code is configurable via web user interface only. Block Out You can block some specific numbers (up to 10) from being dialed on your phone.
Customizing Your Phone 4. Note Click Confirm to add the block out number. Block out number is configurable via web user interface only. Emergency Number Public telephone networks in countries around the world have a single emergency telephone number (emergency services number), that allows a caller to contact local emergency services for assistance when necessary. The emergency telephone number may differ from country to country.
User Guide for the SIP-T46G IP Phone Live Dialpad You can enable live dialpad feature on the SIP-T46G IP phone, which enables the IP phone to automatically dial out a phone number without pressing the send key. You can also configure a delay, and then the phone will dial out the phone number automatically after the designated period of time. To enable the live dialpad via web user interface: 1. Click on Settings->Preference. 2. Select Enabled from the pull-down list of Live Dialpad. 3.
Customizing Your Phone The valid values range from 0 to 10 (seconds) and the default value is “4”. 4. Press the Save soft key to accept the change or the Back soft key to cancel. Hotline is configurable via web user interface at the path Features->General Information.
User Guide for the SIP-T46G IP Phone 116
Basic Call Features Basic Call Features The SIP-T46G IP phone is designed to be easily used like a regular phone on a public switched telephone network (PSTN). You can place calls, answer calls, transfer a call to someone else, or conduct a conference call. This chapter provides basic operating instructions for the SIP-T46G IP phone.
User Guide for the SIP-T46G IP Phone Using the speakerphone Using the headset You can also dial the number first, and then choose the way you want to speak to the other party. You can also search and dial a contact from call history, local directory or remote phone book. For more information, refer to Contact Management on page 61 and Call History Management on page 79.
Basic Call Features - With the handset on-hook, enter the desired number using the keypad. Press , , or the Send soft key. To place a call using the headset: Do one of the following: - With the optional headset connected, press to activate the headset mode. Press the line key to obtain a dial tone. Enter the desired number using the keypad. Press - , , or the Send soft key. With the optional headset connected, press to activate the headset mode. Enter the desired number using the keypad.
User Guide for the SIP-T46G IP Phone Answering Calls When you are not in another call, you can answer a call in one of three ways: Using the handset Using the speakerphone Using the headset You can reject incoming calls by pressing the X key or the Reject soft key. You can also activate Do Not Disturb mode to ignore the incoming calls without ringing on your phone. For more information, refer to Do Not Disturb (DND) on page 130.
Basic Call Features Press or the Answer soft key. The incoming call is answered and the original call is placed on hold. Ending Calls To end a call: Do one of the following: Note - If you are using the handset, press , the End Call soft key or hang up the handset. - If you are using the headset, press , or the End Call soft key. - If you are using the speakerphone, press , or the End Call soft key. When a call is placed on hold, you cannot press to end it.
User Guide for the SIP-T46G IP Phone To enable recent call in dialing via web user interface: 1. Click on Directory->Setting. 2. Select Enabled from the pull-down list of Recent Call In Dialing. 3. Click Confirm to accept the change. Recent call in dialing is configurable via web user interface only. Note To view placed calls list when the phone is on the dialing screen: 1. Pick up the handset, press the Speakerphone key or press the line key. The LCD screen displays the placed calls list.
Basic Call Features You can also enter a few continuous characters of the contact name or continuous numbers of the contact number (office, mobile or other number) to search from placed calls list. Auto Answer You can use auto answer feature to automatically answer an incoming call on a line. Auto answer is configurable on a per-line basis. You can choose to mute the local microphone when an incoming call is answered automatically. For more information, refer to Keep Mute on page 128.
User Guide for the SIP-T46G IP Phone The icon appears on the LCD screen. Auto answer is configurable via web user interface at the path Account->Basic. Auto answer is only applicable when there is no other call in progress on the phone. Note Auto Redial You can enable auto redial to automatically redial a phone number when the called party is busy. You can also configure the number of auto redial attempts and the time to wait between redial attempts. To configure auto redial via phone user interface: 1.
Basic Call Features To use auto redial: When the called party is busy, the following prompt will appear on the LCD screen of the phone: 1. Press the OK soft key to activate auto redial. The following prompt will appear on the LCD screen of the phone: 2. Wait for the designated period of time or press the OK soft key to redial the phone number. The phone will retry as many times as configured until the called party is idle.
User Guide for the SIP-T46G IP Phone To configure call completion via phone user interface: 1. Press Menu->Features->Others->Call Completion. 2. Press or , or the Switch soft key to select Enabled from the Call Completion field. 3. Press the Save soft key to accept the change or the Back soft key to cancel. Call completion is configurable via web user interface at the path Features->General Information.
Basic Call Features Press the OK soft key to redial the number. 1. Call completion is not available on all servers. For more information, contact your system administrator. Note ReCall You can press a recall key to place a call back to the last incoming call. To configure a recall key via phone user interface: 1. Press Menu->Features->DSS Keys. 2. Select the desired DSS key. 3. Press or , or the Switch soft key to select Key Event from the Type field. 4.
User Guide for the SIP-T46G IP Phone Mute a Call To mute a call: 1. Press during an active call. The mute key LED illuminates solid red. The LCD screen indicates that the call is now muted. To un-mute a call: 1. Press again to un-mute the call. The mute key LED goes out. Mute While Dialing To mute the microphone while dialing: 1. Press on the pre-dialing, dialing or calling screen. The mute key LED illuminates solid red. The call is muted automatically when setting up successfully.
Basic Call Features The mute key LED illuminates solid red. The icon appears on the status bar. To un-mute the microphone on any screen: 1. Press again on any screen (for example, ringing, dialing, talking or idle). The mute key LED goes out. The icon disappears from the status bar. Call Hold/Resume You can place an active call on hold. Only one active call can be in progress at any time. Other calls can be made and received while placing the original call on hold.
User Guide for the SIP-T46G IP Phone To resume a held call: 1. Press or the Resume soft key. Multiple Calls on Hold: If multiple calls are placed on hold, do one of the following: - Press or to switch between the calls, and then press the Resume soft key to retrieve the desired call. - Press the corresponding line key to retrieve the call. If more than two calls are on hold, a numbered prompt appears on the LCD screen, for example “2/4”, indicating that this is the second call out of four calls.
Basic Call Features When DND feature is enabled, the IP phone supports displaying a large DND icon on the idle screen. For more information, contact your system administrator. Note The prompt message will display only if Missed Call Log for the line is enabled. Missed call log is configurable via web user interface at the path Account->Basic. Do not disturb is local to the phone, and may be overridden by the server settings. For more information, contact your system administrator.
User Guide for the SIP-T46G IP Phone 3. Note Click Confirm to accept the change. DND mode is configurable via web user interface only. To enable DND in phone mode: 1. Press the DND soft key when the phone is idle. The icon Note appears on the status bar. When DND and busy forward are enabled in phone mode, calls will be sent to the configured destination number. For more information on busy forward, refer to Call Forward on page 135. To enable DND in custom mode: 1.
Basic Call Features If you want to enable DND for all accounts, you can press the All On soft key. If you enable DND for the default account, the associated line icon will change to icon , and the will appear on the status bar. If you activate DND for the non-default account, only the associated line icon will change to . If you enable DND for all accounts, all line icons will change to and the icon will appear on the status bar.
User Guide for the SIP-T46G IP Phone 2. Select Enabled from the pull-down list of DND Emergency. 3. Enter the numbers in the DND Authorized Numbers field. For multiple numbers, enter a comma between every two numbers. 4. Click Confirm to accept the change. When DND is enabled on the phone, the phone can still receive incoming calls from the numbers specified in the DND Authorized Numbers field. Note DND authorized number is configurable via web user interface only.
Basic Call Features Call Forward You can configure your phone to forward incoming calls to another party (static forwarding). You can also forward calls while your phone is ringing (dynamic forwarding). Note When the phone forwards a call, a prompt window will pop up by default. If you want to disable the feature, contact your system administrator for more information. Static Forwarding Three types of static forwarding: Always Forward: Incoming calls are immediately forwarded.
User Guide for the SIP-T46G IP Phone 3. Note Click Confirm to accept the change. Call forward mode is configurable via web user interface only. To enable call forward in phone mode: 1. Press Menu->Features->Call Forward. 2. Press 3. Depending on your selection: or to select the desired forwarding type, and then press the Enter soft key. a) If you select Always Forward: 1) Press or , or the Switch soft key to select Enabled from the Always Forward field.
Basic Call Features c) If you select No Answer Forward: 1) Press or , or the Switch soft key to select Enabled from the No Answer Forward field. 2) Enter the destination number you want to forward unanswered incoming calls to in the Forward to field. 3) Press or , or the Switch soft key to select the ring time to wait before forwarding from the After Ring Time field. The default ring time is 12 seconds. 4) (Optional.
User Guide for the SIP-T46G IP Phone Forward to field. 3) (Optional.) Enter the always forward on code or off code respectively in the On Code or Off Code field. You can also enable always forward for all accounts. After always forward was enabled for a specific account, do the following: 1) Press or to highlight the Always Forward field. 2) Press the All Lines soft key. The LCD screen prompts “Copy to all lines?”. 3) Press the OK soft key to accept the change or the Cancel soft key to cancel.
Basic Call Features 3) (Optional.) Enter the busy forward on code or off code respectively in the On Code or Off Code field. You can also enable busy forward for all accounts. After busy forward was enabled for a specific account, do the following: 1) Press or to highlight the Busy Forward field. 2) Press the All Lines soft key. The LCD screen prompts “Copy to all lines?”. 3) c) Press the OK soft key to accept the change or the Cancel soft key to cancel.
User Guide for the SIP-T46G IP Phone 4) (Optional.) Enter the no answer forward on code or off code respectively in the On Code or Off Code field. You can also enable no answer forward for all accounts. After no answer forward was enabled for a specific account, do the following: 1) Press or to highlight the No Answer Forward field. 2) Press the All Lines soft key. The LCD screen prompts “Copy to all lines?”. 3) 5. Press the OK soft key to accept the change or the Cancel soft key to cancel.
Basic Call Features If you enable call forward for the non-default account, only the associated line icon will change to . If you enable call forward for all accounts, all line icons will change to , and the icon will appear on the status bar. If the forward on code or off code is configured, the IP phone sends the corresponding code to the server when a certain action takes place.
User Guide for the SIP-T46G IP Phone For multiple numbers, enter a comma between every two numbers. 4. Click Confirm to accept the change. When call forward is enabled on the phone, the phone cannot forward incoming calls from the numbers specified in the Forward Authorized Numbers field. Forward authorized number is configurable via web user interface only. Note To disable call forward in phone mode: Do one of the following: - Press when the phone is idle. - Press Menu->Features->Call Forward.
Basic Call Features Dynamic Forwarding You can manually forward a call to another number while your phone rings. To forward an incoming call to another party: 1. When the phone is ringing, press the Forward soft key. 2. Enter the number you want to forward the incoming call to. 3. Press , , or the Send soft key. The LCD screen prompts a call forward message.
User Guide for the SIP-T46G IP Phone - Enter the number you want to transfer the call to. Press or the Transfer soft key to complete the transfer. If you are using a handset, the transfer can be completed by hanging up the handset. - Press the Directory soft key, and then select Local Directory. Select the desired group and search for the contact (Directory should be configured in advance. Refer to Directory on page 61 for more information). Press - , or the Send soft key to complete the transfer.
Basic Call Features Semi-attended Transfer Before performing a semi-attended transfer (except you use dial number method), make sure that the transfer mode on DSS key is configured as New Call or Attended Transfer. For more information on how to configure it, refer to Configuring Transfer Mode on DSS Key on page 167. To perform a semi-attended transfer: 1. Press 2. Do one of the following: - or the Transfer soft key during a call. Enter the number you want to transfer the call to.
User Guide for the SIP-T46G IP Phone To perform an attended transfer: 1. Press 2. Do one of the following: - or the Transfer soft key during a call. Enter the number you want to transfer the call to. Press - or to dial out. Press the Directory soft key, and then select Local Directory. Select the desired group and search for the contact (Directory should be configured in advance. Refer to Directory on page 61 for more information). Press - , or the Send soft key to dial out.
Basic Call Features If on code or off code is configured, the IP phone will send the corresponding code to activate or deactivate call waiting on the server. It is not available on all servers. 5. Press the Save soft key to accept the change or the Back soft key to cancel. Call waiting is configurable via web user interface at the path Features->General Information. Note If on code or off code is not configured, the call waiting may not take effect. It depends on your server.
User Guide for the SIP-T46G IP Phone 4. When the second party answers the call, press the Conference soft key again to join all parties in the conference. To join two calls in a conference: 1. Place two calls using two different accounts on the phone (for example, place the first call using account 1, and then place the second call using account 2). 2. Press or to select the call for conference and ensure that the call is active (for example, select the call on account 1). 3.
Basic Call Features Invite another party into an active conference call. To use this feature, contact your system administrator for the network conference URI in advance. To configure network conference via web user interface: 1. Click on Account->Advanced. 2. Select the desired account from the pull-down list of Account. 3. Select Network Conference from the pull-down list of Conference Type. 4. Enter the conference URI (e.g., conference@example.com) in the Conference URI field. 5.
User Guide for the SIP-T46G IP Phone to the conference. 8. Repeat steps 5 to 7 until you have added all intended parties. The procedures to set up a network conference call on specific servers may be different from introduced above. Contact your system administrator for more information. Call Park You can use call park feature to place a call on hold, and then retrieve the call from another phone in the system (for example, a phone in another office or conference room).
Basic Call Features 4. (Optional.) Enter the call park code in the Call Park Code field. It is configured for the Park soft key. This call park code will also apply to the call park key. 5. (Optional.) Enter the park retrieve code in the Park Retrieve Code field. It is configured for the Retrieve soft key. This park retrieve code will also apply to the retrieve key. 6. Note Click Confirm to accept the change.
User Guide for the SIP-T46G IP Phone - If the call park code is configured, the phone will dial the configured call park code shown as below: 2. Do one of the following: a) If you want to park the call against the local extension. 1) Press . If the call is parked successfully, you will hear a voice prompt confirming that the call is parked. b) If you want to park the call against desired extension. 1) Enter an extension (e.g., 4605) where you want to park the call. 2) Press or .
Basic Call Features 2. Follow the voice prompt, do one of the following: - Press on the phone where the call is parked. - Enter the desired extension followed by # (e.g., 4605#) on any phone. Transfer Mode To configure call park feature in transfer mode via web user interface: 1. Click on Features->Call Pickup. 2. Select Transfer from the pull-down list of Call Park Mode. 3. Select Enabled from the pull-down list of Call Park.
User Guide for the SIP-T46G IP Phone - If the call park code is not configured, you need to enter the call park code (e.g., *01). Press , or the Park soft key. The call will be transferred to the shared parking lot. - If the call park code is configured, the call will be directly transferred to the shared parking lot. Note For some servers, the system will return a specific call park retrieve number (park retrieve code) from which the call can be retrieved after parking successfully.
Basic Call Features up a call that is ringing at any phone number in a certain group. The pickup group should be predefined, contact your system administrator for more information. You can pick up an incoming call by using the DPickup/GPickup soft key. To use call pickup, you need to configure the call pickup code beforehand on a global or per-line basis via web user interface.
User Guide for the SIP-T46G IP Phone 3. Enter the directed call pickup code in the Directed Call Pickup Code field. 4. Click Confirm to accept the change. To pick up a call directly: 1. Pick up the handset, press the Speakerphone key or press the line key (You may need to press the More soft key to see the DPickup soft key). The DPickup soft key appears on the LCD screen. 2. Press the DPickup soft key on your phone when the target phone receives an incoming call. 3.
Basic Call Features Group Call Pickup To enable group call pickup and configure the group call pickup code on a global basis via web user interface: 1. Click on Features->Call Pickup. 2. Select Enabled from the pull-down list of Group Call Pickup. 3. Enter the group call pickup code in the Group Call Pickup Code field. 4. Click Confirm to accept the change. To configure the group call pickup code on a per-line basis via web user interface: 1. Click on Account->Advanced. 2.
User Guide for the SIP-T46G IP Phone 3. Enter the group call pickup code in the Group Call Pickup Code field. 4. Click Confirm to accept the change. To pick up a call in the group: 1. Pick up the handset, press the Speakerphone key or press the line key. The GPickup soft key appears on the LCD screen. 2. Press the GPickup soft key on your phone when a phone in the group receives an incoming call. The call is answered on your phone.
Basic Call Features Anonymous Call You can use anonymous call to block your identify and phone number from appearing to the called party when you call someone. For example, you want to call to consult some of the services, but don’t want to be harassed. Anonymous call is configurable on a per-line basis. You can also configure the phone to send anonymous call on/off code to the server to activate/deactivate anonymous call on the server side. Note Anonymous call is not available on all servers.
User Guide for the SIP-T46G IP Phone To place an anonymous call: 1. Using the specific line on the phone to place a call to phone B. The LCD screen of phone B prompts an incoming call from anonymity. Anonymous Call Rejection You can use anonymous call rejection to reject incoming calls from anonymous callers. Anonymous call rejection automatically rejects incoming calls from callers who deliberately block their identities and numbers from being displayed.
Basic Call Features 6. (Optional.) Enter the anonymous call rejection on code and off code respectively in the On Code and Off Code field. 7. Press the Save soft key to accept the change or the Back soft key to cancel. Anonymous call rejection is configurable via web user interface at the path Account->Basic.
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Advanced Phone Features Advanced Phone Features This chapter provides operating instructions for the advanced features of the SIP-T46G IP phone.
User Guide for the SIP-T46G IP Phone 4. Press or , or the Switch soft key to select the desired line from the Account ID field. 5. (Optional.) Enter the string that will appear on the LCD screen in the Label field. 6. Enter the phone number or extension you want to monitor in the Value field. 7. (Optional.) Enter the directed call pickup code in the Extension field.
Advanced Phone Features 3. Select Enabled from the pull-down list of Audio Alert for BLF Pickup. 4. Click Confirm to accept the change. Note Visual and audio alert features are configurable via web user interface only. When the monitored line receives an incoming call, the following occurs on your phone: The phone plays a specific ring tone (if enabled). The BLF key LED flashes red. The caller ID appears on the LCD screen (if enabled).
User Guide for the SIP-T46G IP Phone Press the Cancel soft key to exit the screen. Note If your phone is locked and the type of the phone lock is configured as Function Keys or All Keys, you cannot use the DPickup, Send, New Call and Cancel soft keys until unlocked. For more information refer to Phone Lock on page 53. Configuring Directed Call Pickup Code If you configure the directed call pickup code in advanced, you can pick up the monitored user’s incoming call by pressing the BLF key.
Advanced Phone Features 2. Select the desired account from the pull-down list of Account. 3. Enter the desired pickup code in the Directed Call Pickup Code field. 4. Click Confirm to accept the change. Configuring Transfer Mode on DSS Key When there is an active call on the IP phone, you can handle the active call differently depending on the transfer mode on DSS key. To configure the transfer mode on DSS key via web user interface: 1. Click on Features->Transfer. 2.
User Guide for the SIP-T46G IP Phone 3. Click Confirm to accept the change. Using BLF Feature on the IP Phone You can use the BLF key in the following ways: Place a call to the monitored user. Transfer a call to the monitored user. Pick up an incoming call of the monitored user. Placing a Call to the Monitored User You can press a BLF key to dial out the monitored phone number when the monitored line is idle. To place a call to the monitored user when the IP phone is idle: 1.
Advanced Phone Features To perform an attended transfer: 1. Press the BLF key of the monitored user which you want to transfer this call to. The phone will dial the number of the monitored user. 2. Press the BLF key of the monitored user again or the Transfer soft key to complete the transfer after the monitored user answers the call. When the transfer mode on DSS key is set to New Call and there is already an active call on the IP phone, you can do the following: To perform a new call: 1.
User Guide for the SIP-T46G IP Phone on DSS key, refer to Configuring Transfer Mode on DSS Key on page 166. When the monitored user receives an incoming call, press the BLF list key to pick up the call directly. Before picking up an incoming call, ensure that the BLF List Pickup Code has been configured in advance. If the code is not configured, the phone will place a call to the monitored user instead of picking up the incoming call of the monitored user when you press the BLF List key.
Advanced Phone Features 7. Note Click Confirm to accept the change. For more information on BLF List URI/BLF List Pickup Code/BLF List Barge In Code/BLF List Retrieve Call Parked Code, contact your system administrator. According to the response message from the server, the IP phone will automatically configure the BLF List keys beginning from the first unused DSS key (The default order of BLF list keys assigned automatically is Line Key->Ext Key).
User Guide for the SIP-T46G IP Phone Recording Using a USB Flash Drive You can attach a USB flash drive to your IP phone when the phone is idle or during an active call. This feature is not available by default. For more information, contact your system administrator. When the phone is idle, and you insert a USB flash drive into the USB port on IP phone, the phone will detect the USB flash drive and display a flashing icon .
Advanced Phone Features The Start REC soft key is not available when: You place a new call No free space of USB flash drive The phone prompts you to answer an incoming call Call Recording You can record active calls or conferences. To record a call: 1. Press the More soft key, and then press the Start REC soft key during a call. The LCD screen displays the icon and recording duration.
User Guide for the SIP-T46G IP Phone Press the Start REC soft key to start recording again, the recording will be saved in a new “.wav” file. - Press or the Hold soft key while recording, recording is paused. Then appears on the LCD screen and the duration stops counting. Both you and the callee are not recorded. Press the Resume soft key to resume the call, the recording is continued. - Press while recording, the muted party is not recorded.
Advanced Phone Features the USB flash drive automatically. To stop recording while the phone records, do one of the following: - Press the More soft key, and then press the Stop REC soft key. The LCD screen prompts “Call has been successfully recorded on USB device”, the recording icon and recording duration disappear. - Press the More soft key and then press the End Call soft key.
User Guide for the SIP-T46G IP Phone To browse the recorded files: 1. Press Menu->USB->Browse Audio. The LCD screen shows all recorded files on the USB flash drive. The filename consists of the recording time & date, the other party’s number/IP address/name (or the first person’s number/IP address/name you called). 2. Press or to scroll through the recorded files. 3. Press the Play soft key. During the recording playback, you can do the following: - Press the Pause soft key to pause the playback.
Advanced Phone Features pauses and the phone rings. The playback will not continue until you press the Play soft key. Deleting the Recorded File To delete a recorded file: 1. Press Menu->USB->Browse Audio. 2. Press 3. Press the Delete soft key. or to highlight the recording you want to delete. The LCD screen prompts the following warning: 4. Press the OK soft key to confirm the deletion or the Cancel soft key to cancel. Viewing the Storage Space You can view the storage space (e.g.
User Guide for the SIP-T46G IP Phone Recording Using a Record Key There are two ways of call recording in server: Record: The phone sends SIP INFO message containing a specific header “Record: on/off” to trigger a recording. URL Record: The phone sends HTTP URL request to trigger a recording. Contact your system administrator for the predefined URL. Server recording is not available on all servers. Contact your system administrator for more information.
Advanced Phone Features 6. Press the Save soft key to accept the change or the Back soft key to cancel. Record key is configurable via web user interface at the path Dsskey->Line Key. Configuring a URL Record Key To configure a URL record key via phone user interface: 1. Press Menu->Features->DSS Keys. 2. Select the desired DSS key. 3. Press 4. (Optional.) Enter the string that will appear on the LCD screen in the Label field. 5. Enter the URL (e.g., http://10.1.2.224/phonerecording.
User Guide for the SIP-T46G IP Phone The call cannot be recorded appears for 1 second You can listen to the recordings saved on your server system. For example, you can dial an access code to listen to the recordings. Note The way in which you listen to the recordings may be different depending on the server. Contact your system administrator for more information.
Advanced Phone Features To use hot desking: 1. Press the hot desking key when the phone is idle. The LCD screen prompts the following warning: 2. Press the OK soft key, registration configurations of all accounts on the phone will be cleared immediately. The login wizard will be displayed as below: 3. Enter the login information in each field. 4. Press the Save soft key to login or the Back soft key to cancel.
User Guide for the SIP-T46G IP Phone Configuring the Intercom Feature on the IP Phone Configuring an Intercom Key To configure an intercom key via phone user interface: 1. Press Menu->Features->DSS Keys. 2. Select the desired DSS key. 3. Press 4. Select the desired line from the Account ID field. 5. (Optional.) Enter the string that will appear on the LCD screen in the Label field. 6. Enter the target extension number in the Value field. 7. (Optional.
Advanced Phone Features Intercom Feature Description calls. Intercom Tone Enable or disable the IP phone to play a warning tone when it receives an incoming intercom call. Enable or disable the IP phone to automatically answer an Intercom Barge incoming intercom call while there is already an active call on the phone. Intercom Allow You can enable or disable the phone to automatically answer an incoming intercom call.
User Guide for the SIP-T46G IP Phone To configure intercom features via phone user interface: 1. Press Menu->Features->Intercom. 2. Make the desired changes. 3. Press the Save soft key to accept the change or the Back soft key to cancel. Intercom features are configurable via web user interface at the path Features->Intercom.
Advanced Phone Features If you enable visual alert feature, you can also pick up the target extension’s incoming call by pressing the DPickup soft key. To use the DPickup soft key to pick up the call, the call pickup code can only be configured on a global or per-line basis via web user interface. For more information, refer to refer to Configuring Visual and Audio Alert for BLF pickup on page 164 and Configuring Directed Call Pickup Code on page 166.
User Guide for the SIP-T46G IP Phone 5. (Optional.) Enter the string that will appear on the LCD screen in the Label field. 6. Enter the multicast IP address and port number (e.g., 224.5.6.20:10008) in the Value field. The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255. 7. Enter the desired channel in the Channel field. The valid channel ranges from 0 to 30. 8. Press the Save soft key to accept the change or the Back soft key to cancel.
Advanced Phone Features The default tag is Empty if it is not configured before. 3. Press the Option soft key, and then press the Edit soft key from the prompt list. 4. Enter the multicast IP address and port number (e.g., 224.5.6.20:10008) in the Address field. The valid multicast IP addresses range from 224.0.0.0 to 239.255.255.255. 5. Enter the group name in the Label field. 6. Enter the desired channel in the Channel field. The valid channel ranges from 0 to 30. 7.
User Guide for the SIP-T46G IP Phone The LCD screen prompts “Delete selected paging group?”. 4. Press the OK soft key to accept the change or the Cancel soft key to cancel. If you want to delete all paging groups, you can press the Delete All soft key. You can also configure the phone to use a default codec for sending multicast RTP stream via web user interface. To configure a default codec for multicast paging via web user interface: 1. Click on Features->General Information. 2.
Advanced Phone Features Receiving RTP Stream You can configure the phone to receive a Real Time Transport Protocol (RTP) stream from the pre-configured multicast address(es) without involving SIP signaling. You can specify up to 31 multicast addresses that the phone listens to on the network. RTP stream is listened in the speakerphone mode by default.
User Guide for the SIP-T46G IP Phone The default channel is 0. 7. Note Click Confirm to accept the change. The priorities of listening addresses are predefined: 1 with the highest priority, 31 with the lowest. Multicast listening addresses are configurable via web user interface only. Using Multicast Paging To send RTP stream via a multicast paging key when the receiver’s phone is idle: 1. Press the multicast paging key when the phone is idle.
Advanced Phone Features The sender’s phone places the multicast RTP session on hold and receiver’s phone releases the session. To resume the held multicast RTP session, press the Resume soft key. The multicast RTP session is established again. Note To end the multicast RTP session, press the End Call soft key. Multicast RTP is one way only from the sender to the multicast address(es) (receiver). For outgoing RTP multicasts, all other existing calls on the phone will be placed on hold.
User Guide for the SIP-T46G IP Phone 3. Enter the SIP URI (e.g., sip:moh@sip.com) in the Music Server URI field. 4. Click Confirm to accept the change. When you place a call on hold, the held party can hear the music. For this feature to function, all involved parties cannot use encrypted RTP (SRTP). Note Music on hold server is configurable via web user interface only. Automatic Call Distribution (ACD) ACD is often used in offices for customer service, such as call center.
Advanced Phone Features 4. (Optional.) Enter the string that will appear on the LCD screen in the Label field. 5. Press the Save soft key to accept the change or the Back soft key to cancel. ACD key is configurable via web user interface at the path Dsskey->Line Key. To log into the ACD system: 1. Press the ACD key when the phone is idle. The LCD screen prompts you the following information: User ID: the identity used to log into the queue. Password: the password used to log into the queue. 2.
User Guide for the SIP-T46G IP Phone When you set the ACD user status to be unavailable, the ACD key LED flashes green, and then the server temporarily stops distributing calls to your IP phone. To log out of the ACD system, press the Logout soft key. Note It is recommended you configure no more than one ACD key per phone. At any time, at most one ACD key can be in progress on your phone.
Advanced Phone Features Configuring SCA Feature on the IP Phone You can configure a primary account on the IP phone and other alternate accounts on the other IP phones. In a SCA Hybrid Key System scenario, you can automatically assign multiple DSS keys with Line type for a registered shared line on the phone (If auto linekeys feature is enabled).
User Guide for the SIP-T46G IP Phone If Auto LineKeys is enabled, you can automatically assign multiple DSS keys with Line type for a registered shared line on the phone. 3. Click Confirm to accept the change. To configure the shared line settings and the number of line key on phone A via web user interface: 1. 196 Register the primary account 4603.
Advanced Phone Features 2. Click on Advanced, and then select Shared Call Appearance from the pull-down list of Shared Line. 3. Enter the desired number in the Number of line key field. This field appears only if Auto Linekeys is enabled. The default value is 1. In this example, the value is set to 2. 4. Click Confirm to accept the change. The phone A will automatically configure the line keys from the first unused DSS key, according to the configured number in the Number of line key field.
User Guide for the SIP-T46G IP Phone (Enter the primary account 4603 in the Register Name field.) 2. Click on Advanced, select Shared Call Appearance from the pull-down list of Shared Line. 3. Enter the desired number in the Number of line key field. This field appears only if Auto Linekeys feature is enabled. The default value is 1. In this example, the value is set to 2.
Advanced Phone Features 4. Click Confirm to accept the change. The phone B will automatically configure the line keys from the first unused DSS key, according to the configured number in the Number of line key field. Configuring private hold soft key or private hold key Public hold allows any shared line to retrieve the held call. Private hold only allows the hold party to retrieve the held call.
User Guide for the SIP-T46G IP Phone 4. Press or , or the Switch soft key to select Private Hold from the Key Type field. 5. (Optional.) Enter the string that will appear on the LCD screen in the Label field. 6. Press the Save soft key to accept the change or the Back soft key to cancel. Configuring call pull feature Call pull feature allows users to retrieve an existing call from another shared phone that is in active or public hold status.
Advanced Phone Features Using SCA Feature on the IP Phone This section provides you with detailed information on using the SIP-T46G IP phone in a SCA Hybrid Key System scenario. In a SCA Hybrid Key System scenario, the status of the line key LED which associates with a shared line will change. For more information on line key LED indicators, refer to LED Instructions on page 9.
User Guide for the SIP-T46G IP Phone Press , , or the Send soft key. Phone A will dial the entered number using the selected line key. Answering Calls You can have one call or multiple calls on the shared line. Incoming calls will be distributed evenly among the available line keys. To answer a call on the shared line: When an incoming call arrives on the shared line, the phone A and phone B will ring simultaneously, and the LED indicators of the line key 1 on both phone A and phone B will flash green.
Advanced Phone Features Do one of the following on phone A: - Press the line key 2. Phone B stops ringing. - Press the Answer soft key. Phone B stops ringing. - Press to access the new call. Press or the Answer soft key. Phone B stops ringing. The incoming call is answered and the original call is placed on hold. The LED indicators of the line key 1 on phone A will slowly flash green and phone B will slowly flash red indicating that there is the held call on the line key 1.
User Guide for the SIP-T46G IP Phone To place a call on private hold: 1. Press the PriHold soft key or private hold key on phone A when there is an active call on the shared line (You may need to press the More soft key to see the PriHold soft key). The line key LED flashes green slowly on phone A when the shared line call is placed on private hold. The line key LED illuminates solid red on phone B when the shared line call is placed on private hold.
Advanced Phone Features Press the Retrieve soft key to retrieve the call. The conversation is established between phone B and phone C, phone A disconnects the call. And the line key LEDs on phone A illuminate solid red and phone B illuminate solid green. To retrieve a call placed on private hold: The private held call can be only retrieved by the hold party (party A). Do one of the following: - Press the line key with the slowly flashing green LED indicator. - Press the Resume soft key on phone A.
User Guide for the SIP-T46G IP Phone If phone A has more than one call, do the following: 1. Long press the desired line key on phone B. The list of calls appears on the LCD screen of phone B. 2. Press or to select the active call. The Cancel, Call Pull, New Call and BargeIn soft keys appear when the active call is highlighted. 3. Press the BargeIn soft key to interrupt the active call of phone A.
Advanced Phone Features To retrieve a call from another shared phone: If there is an active call between phone A and phone C, do the following: 1. Long press the desired line key on phone B. The Cancel, Call Pull, New Call and BargeIn soft keys appear on the LCD screen of phone B. 2. Press the Call Pull soft key. The active call has been retrieved from the phone A successfully. If there is a held call between phone A and phone C, do the following: 1. Long press the desired line key on phone B.
User Guide for the SIP-T46G IP Phone In the following figure, the first line is private and the second line is shared: Any IP phone can be used to originate or receive calls on the bridged line. An incoming call to the BLA number can be presented to multiple phones in the group simultaneously. The incoming call can be answered on any IP phone of the group but not all. Configuring BLA Feature on the IP Phone You can share a BLA number on two or more phones.
Advanced Phone Features To register an account and configure BLA feature on phone A via web user interface: 1. Register the account 14019833020. 2. Click on Advanced, and then select Draft BLA from the pull-down list of Shared Line. 3. Enter the desired number in the BLA Number field. 4. Click Confirm to accept the change.
User Guide for the SIP-T46G IP Phone To register an account and configure BLA feature on phone B via web user interface: 210 1. Register the account 10462190020. 2. Click on Advanced, and then select Draft BLA from the pull-down list of Shared Line. 3. Enter the desired number in the BLA Number field. 4. Click Confirm to accept the change.
Advanced Phone Features Using BLA Feature on the IP Phone This section provides you with detailed information on using the SIP-T46G IP phone in a BLA scenario. In a BLA scenario, the status of the line key LED which associates with a bridged line will change. For more information on line key LED indicators, refer to Icon Instructions on page 3.
User Guide for the SIP-T46G IP Phone Answering Calls When the phone C dials the BLA number “14084588327”, an incoming call will arrive on the bridged lines. The phone A and phone B ring simultaneously and the LED indicators of the line key on both phone A and phone B will flash green. You can answer the incoming call on either phone A or phone B but not both. Do one of the following on phone A or phone B: - Press , or the Answer soft key on phone A. Phone B stops ringing.
Advanced Phone Features Messages Short Message Service (SMS) You can send and receive text messages using the SIP-T46G IP phone. New text messages can be indicated both acoustically and visually. When receiving a new text message, the phone will play a warning tone. The power indicator LED will slowly flash red, and the LCD screen will prompt “n New Text Message(s)” (“n” indicates the number of unread text messages. e.g., 1 New Text Message(s)) and an icon Note .
User Guide for the SIP-T46G IP Phone 2. Note Select the desired message and then press the View soft key. If the phone prompts receiving new text messages, you can also press the View soft key to read the new messages directly. To send a text message: 1. Press Menu->Message->Text Message->New Message. 2. Compose the new text message. You can press the abc soft key to change the input mode. 3. Press the Send soft key. 4. (Optional.
Advanced Phone Features 5. Check the From and To fields, and then press the Send soft key. To delete a text message: 1. Press Menu->Message->Text Message->Inbox (Sentbox, Outbox or Draftbox). 2. Select the desired message and then press the Option soft key. 3. Select Delete to delete the desired message, then press OK. The LCD screen prompts "Delete the selected message?". 4. Press the OK soft key to delete this message or the Cancel soft key to cancel.
User Guide for the SIP-T46G IP Phone If the voice mail pop-up message box disappears, it won't pop up again unless the user receives a new voice mail or the user re-registers the account that has unread voice mail(s). Note You can configure the phone not to display the pop-up prompt, contact your system administrator for more information. To leave a voice mail: You can leave a voice mail for someone else when he/she is busy or inconvenient to answer the call.
Advanced Phone Features To view the voice mail via phone user interface: 1. Press Menu->Message->Voice Mail->View Voice Mail. The LCD screen displays the amount of new and old voice mails. 2. Select an account and then press the Connect soft key to listen to voice mails. Message Waiting Indicator (MWI) The SIP-T46G IP phone supports MWI when receiving a new voice message. If someone leaves you a voice mail, you will receive a message waiting indicator.
User Guide for the SIP-T46G IP Phone To configure subscribe for MWI via web user interface: 1. Click on Account->Advanced. 2. Select the desired account from the pull-down list of Account. 3. Select Enabled from the pull-down list of Subscribe for MWI. 4. Enter the period time in the MWI Subscription Period(Seconds) field. 5. Click Confirm to accept the change. The IP phone will subscribe to the account number for MWI service by default.
Advanced Phone Features 5. Enter the desired voice mail number in the Voice Mail field. 6. Click Confirm to accept the change. The IP phone will subscribe to the voice mail number for MWI service using Subscribe MWI To Voice Mail. Note MWI subscription is configurable via web user interface only.
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Regulatory Notices Regulatory Notices Service Agreements Contact your Yealink Authorized Reseller for information about service agreements applicable to your product.
User Guide for the SIP-T46G IP Phone Please do not place heavy objects on the device in case of damageand deformation caused by the heavy load. Keep at least 10 cm between the device and the closest object for heat dissipation. Do not place the device on or near any inflammable or fire-vulnerable object, such as rubber-made materials. Keep the device away from any heat source or bare fire, such as a candle or an electric heater.
Appendix Appendix Appendix A – Time Zones Time Zone -11 -10 -9:30 -9 -8 -7 -6 -5 -4:30 -4 -3:30 -3 -2:30 -2 -1 0 +1 +2 +3 +3:30 +4 +4:30 +5 +5:30 +5:45 +6 +6:30 +7 +8 +8:45 Time Zone Name Samoa United States-Hawaii-Aleutian, United States-Alaska-Aleutian French Polynesia United States-Alaska Time Canada(Vancouver,Whitehorse), Mexico(Tijuana,Mexicali), United States-Pacific Time Canada(Edmonton,Calgary), Mexico(Mazatlan,Chihuahua), United States-MST no DST, United States-Mountain Time Canada-Manitoba(Win
User Guide for the SIP-T46G IP Phone Time Zone +9 +9:30 +10 +10:30 +11 +11:30 +12 +12:45 +13 +13:30 +14 224 Time Zone Name Japan(Tokyo), Korea(Seoul), Russia(Yakutsk,Chita) Australia(Adelaide), Australia(Darwin) Australia(Brisbane), Australia(Hobart), Australia(Sydney,Melboume,Canberra), Russia(Vladivostok) Australia(Lord Howe Islands) New Caledonia(Noumea), Russia(Srednekolymsk Time) Norfolk Island New Zealand(Wellington,Auckland), Russia(Kamchatka Time) New Zealand(Chatham Islands) Tonga(Nukualofa) Chat
Appendix Appendix B – Menu Structure 225
User Guide for the SIP-T46G IP Phone 226
Index Index A About This Guide v Accessing the Remote Phone Book 78 Account Management 104 Account Registration 104 Activating the Bluetooth Mode 86 Activating the Wi-Fi Mode 29 Adding a Contact to the Local Directory/Blacklist 80 Adding Contacts 65 Adding Groups 62 Administrator password 51 Advanced Phone Features 163 Anonymous Call 159 Anonymous Call Rejection 160 Answering Calls 120 Appendix A – Time Zones 223 Area Code 111 Attended Transfer 145 Audio Settings 56 Auto Answer 123 Auto Redial 124 Automati
User Guide for the SIP-T46G IP Phone H Hardware Component Instructions 1 Headset Mode Activation/Deactivation Headset Prior 83 Headset Use 83 Hotline 114 Hot Desking 180 83 I Icon Instructions 3 Idle Screen 35 Importing/Exporting Contact lists In This Guide v Incoming Intercom Calls 182 Intercom 181 73 Pairing and Connecting the Bluetooth Headset 86 Phone Initialization 23 Phone Installation 20 Phone Lock 53 Phone Status 25 Phone User Interface 12 Picking up an Incoming Call of the Target Extension 184
Index Viewing the Bluetooth Headset Information 88 Viewing the Wireless Network Information 32 Voice Mail 215 Volume 56 W Warranty vi Wallpaper 39 Web User Interface 12 WEEE Warning vii Wi-Fi Protected Setup (WPS) 31 Wireless Network Settings 28 229