User's Manual

When does the doorbell need to be reset? And how

to reset?

It needs to be reset when the doorbell couldn’t work well

normally or can’t be connected to the phone. You can use

the screwdriver or other tooling to press the Reset hole for

about 10 seconds to reset.

How to do if repeated adding failed?

After adding failed for first time, please reset the doorbell

or power off, then try to add again. And it only supports

2.4GHZ WIFI router, please make sure you are using a

2.4GHZ WIFI router, also correct wifi password.

The doorbell video cannot be previewed properly?

Check whether network is good or not, you can place the

doorbell close to the router. If still not works, pls reset the

doorbell and add again.

How to change doorbell network to another router?

Remove the device on the APP and configure the device

again.

Why Can’t I receive the push message notification by

phone APP?

Please confirm that the APP has been running well on the

phone, and relevant reminder function has been opened

like message notification and authority confirmation in the

phone system.

Why doesn’t the device identify the SD card?

Please insert the SD card before doorbell powered on. And

make sure whether SD card is good and FAT32 format or

not.