User Manual

Frequently Asked Questions
Q1: Why does Remote viewing, appear paused or delayed?
A:1) This can be Related to network data, it is recommended to adjust the HD mode to Smooth mode when watching,
and the video file is still saved in HD mode.
2) Try to reduce the camera stream when viewing the video, reducing the stream may improve the quality of the
image.
3) While Remote viewing, the network recommends uploading network data up to 512KB/S. Download data
256KB/S for optimal viewing. Upload network data can be viewed in the router background.
Q2: I get a Prompt signifying a password error
A: The camera security password is incorrectly entered or forgot the password. Press and hold the reset button for 5-8
seconds and then reset the camera.
Q3: No audio sound
A:1) Open the camera screen, click on the speaker and set to be monitored.
2) Open the volume setting, click on setting, click on audio settings, then adjustable volume.
3) The camera pickup range is 16 49 feet, depending on the volume range recognized.