User Manual

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video playback, recommend to unplug and plug the SD card again.
4) Because the remote playback of the video file is relatively large, Networks do not support remote playback of
network traffic! Recommend to connect your phone to a faster Wi-Fi,(if available )then try remote playback.
Q15: Can't search for the camera IP address on the local area network.
A: Our device default IP address segment is 192.168.1.X, you need to modify your network IP address network
segment to the same network segment, then use the search tool on the CD to search for IP addresses.
Q16: How to make the camera automatically cruise after setting the preset point?
A: Preset point 1-16 call command 41, 17-32 Calling Command 42, 65-80 Calling Command 43, 113-128 Calling
Command 44, 128-144 Calling Commands 45, 146-160 call command 46, 161-176 Calling Command 47, 177-192
call command 48.
Q17: Mailbox alarm cannot receive pictures
A:1) Motion detection mailbox alarms support most mailboxes such as Google, Yahoo, etc. If you do not receive an
email alert, please check to see if the mailbox settings are set according to the instructions.
2) Some alarm messages may be judged as spam by the mailbox, can be found in the mailbox trash or send mail
delay due to network server data congestion, etc.
Q18: Can I add a camera to multiple phones?
A: Yes. As long as you have the camera information (UID) Manually add the camera UID number to the other mobile
phone APPs. Make sure that the camera is connected to the network.
Q19: I can view the image on the same LAN, but the phone can't be viewed remotely outside.
A:1) The camera may be connected to your local area network without connecting to your router's external network,
meaning no network access. It is recommended that you check and see if the router has set the camera IP to
prohibit network access.
2) Restore factory settings, reset the router Wi-Fi and reconnect..
Q20: The phone can't access the Internet after the phone is connected to the camera’s wireless Hot-Spot.
A: The camera’s wireless Hot-Spot is convenient for the device to be able to preview and view the image by the mobile
APP in a network-free environment and the phone can't access the external network by the wireless Hot-Spot.
Check your connecting device:
Make sure it is within 15 feet of the hotspot.
Try connecting a different computer or phone.
Check that all timeout, power saving, or hibernate features are off.
Test to see if it can successfully connect to other Wi-Fi networks. If not, the problem is not with the
hotspot.
Try accessing a different website or app. If they work as expected, the hotspot is not the problem.
Close or disable any programs running in the background and clear the browser cache & history.
Make sure it's connected to the right Wi-Fi network.