Coolpad Legacy™ User Guide
Table of Contents Getting Started .............................................................................................................................................. 1 Making Connections .................................................................................................................................... 42 Apps and Entertainment.............................................................................................................................. 92 Settings .................
Applications ......................................................................................................................................... 19 Launch Applications .................................................................................................................... 20 Apps List ..................................................................................................................................... 20 Phone Number ..........................................................
Phone Calls and Voicemail ......................................................................................................................... 43 Place and Answer Calls ...................................................................................................................... 43 Call Using the Phone Dialer ........................................................................................................ 43 Call Emergency Numbers .........................................................
Archive Gmail Threads ............................................................................................................... 75 Mute Gmail Threads ................................................................................................................... 76 Delete Gmail Threads ................................................................................................................. 76 Search Gmail Messages .............................................................................
Edit Pictures ........................................................................................................................................ 98 Share Pictures and Videos ............................................................................................................... 101 Send Pictures or Videos by Gmail ............................................................................................ 101 Send a Picture or Video by Multimedia Message ........................................
Security & Location Settings ............................................................................................................. 130 Accounts Settings ............................................................................................................................. 134 Accessibility Settings......................................................................................................................... 135 About Phone Settings ....................................................
Getting Started The following set of topics will introduce you to your phone, help you get set up with service, provide an overview of the phone screen, and get you started with basic phone operations.
Introduction The following topics describe the basics of using this guide and your new phone. About the User Guide Thank you for purchasing your new Coolpad Legacy. The following topics explain how best to use this guide to get the most out of your phone. Descriptions in the User Guide Note that most descriptions in this guide are based on your phone's setup at the time of purchase.
Set Up Your Phone The following topics give you all the information you need to set up your phone and wireless service the first time. Parts and Functions These topics illustrate your phone’s primary parts and key functions. Note: Your phone's screens and apps layouts are subject to change. This user guide uses sample images only. Phone Layout The following illustration outlines your phone’s primary external features and keys. Part Description Earpiece Lets you hear the caller and automated prompts.
Recent Apps key Displays a list of recently used applications. Home key Returns you to the home screen. Back key Lets you return to the previous screen, or close a dialog box, options menu, the notification panel, or onscreen keyboard. Camera lens Lets you take pictures and videos. Power/Lock key Lets you turn the phone on or off or turn the screen on or off. Speaker Lets you hear the different ringtones and sounds. The speaker also lets you hear the caller’s voice in speakerphone mode.
Charge the Battery Follow these instructions to charge your phone’s battery using either the included AC adapter or via a USB connection on your computer. Charge Using the AC Adapter 1. Plug the USB-C connector into the charger/accessory jack on the bottom of your phone. 2. Plug the other end of the USB cable into the AC adapter. 3. Plug the AC adapter into an electrical outlet. 4. After charging, disconnect the phone from the charger.
SIM Card The SIM card is an IC card containing phone number and other customer information. Your phone’s SIM card is preinstalled and should only be accessed if directed by a customer service representative. Handling a SIM Card Keep the following in mind when handling a SIM card. ● You are responsible for any damage caused by inserting the SIM card in another-brand IC card reader, etc. Your carrier is not responsible in such a case. ● Always keep the IC chip clean. ● Wipe clean with a dry, soft cloth.
● Always follow emergency procedures to suspend service if your SIM card or phone (SIM card inserted) is lost or stolen. For details, contact Customer Service. ● Always power off the phone before inserting/removing the SIM card. Insert SIM Card Follow these instructions to insert a SIM card. Remember to power off your phone before inserting a SIM card. Note: Your phone’s SIM card is preinstalled. These instructions are for reference only. 1.
SD Card Cautions Data: Information stored on an SD card can become lost or changed accidently or as a result of damage. It is recommended that you keep a separate copy of important data. Your carrier is not responsible for damages from data that is lost or changed. Reading/Writing Data: Never power off while reading or writing data. Battery Level: A low battery charge may prevent reading/writing to an SD card. Handling SD Card: Use/store SD cards away from the reach of infants.
Remove an SD Card Follow these instructions to remove an SD card. Always power the phone off before inserting or removing an SD card. 1. Insert the SIM ejection pin into the hole to open the SIM card tray. 2. Gently pull out the SIM card tray. 3. Remove SD card. Format an SD Card When you insert an optional SD card for the first time, it is recommended that you format it on your phone. 1. From home, swipe up and tap Settings . 2. Tap Storage > SD Card. 3. Tap Menu > Storage settings.
4. Tap Format or Format as internal, and then tap Erase & format to confirm. All data on the SD card is erased, and the card is formatted for use on your phone. Turn Your Phone On and Off The instructions below explain how to turn your phone on and off. Turn Your Phone On ■ Press and hold the Power/Lock key.
Your phone will power on. Depending on the settings, you may see the lock screen. See Lock and Unlock Your Screen and Screen Lock for information about using the screen lock. The first time you turn the phone on, you will see the startup screens. See Complete the Setup Screens for details. If your phone is not yet activated, see Activate Your Phone for more information. Turn Your Phone Off 1. Press and hold the Power/Lock key to display the device options menu. 2.
Tap When you want to type using the onscreen keyboard, select items onscreen such as application and settings icons, or press onscreen buttons, simply tap or touch them with your finger. Tap and Hold To open the available options for an item (for example, a contact or link in a Web page), tap and hold the item. Swipe To swipe means to quickly drag your finger vertically or horizontally across the screen. Drag To drag, press and hold your finger with some pressure before you start to move your finger.
Double-tap Double tap on an image to zoom in. Double tap again to return. Pinch and Spread “Pinch” the screen using your thumb and forefinger to zoom out or “spread” the screen to zoom in when viewing a picture or a Web page. (Move fingers inward to zoom out and outward to zoom in.) Boost Activation and Service Before using your phone, you must set up your service with Boost Mobile. You will need your phone’s serial number (MEID), printed on a sticker inside the battery compartment.
Note: You can also activate by phone by calling 1-888-BOOST-4U (1-888-266-7848) from any other phone. Activate Your Phone After setting up your account on boostmobile.com, simply turn your device on. Your device is designed to activate automatically. If you are swapping from another Boost Mobile device to a new one, be sure to turn off the old device before swapping the serial number (MEID).
2. After the phone turns back on, dial 611 and follow the recorded directions. 3. When prompted, enter your Account PIN – it can be found at the top of your Assurance Wireless approval letter. Additional Services Take advantage of these services by adding money to your account: ● Purchase additional Voice minutes and Monthly Data Packs. ● 411 service at $1.
1. From the Welcome screen, select a language and tap Start to get started. To skip any section, tap Next or Skip. Note: On the Welcome screen, there may also be a Vision Settings button. If you are visually impaired or hard of hearing, tap Vision Settings to change the accessibility settings. 2. Follow the onscreen instructions to complete each section. For each topic, you will have the option to skip it and continue to the next screen.
Basic Operations The following topics outline basic features and operations of your phone. Basics The following topics offer an overview of your phone’s basic operations. Home Screen and Applications (Apps) List Most of your phone’s operations originate from the home screen or the apps list. 1. From any screen tap the Home key to display the home screen. 2. Swipe up to display the apps list. For information about using the home screen, see Home Screen Basics.
■ Tap Recent Apps to view a list of recently used applications. Phone Settings Menu You can customize your phone’s settings and options through the Settings menu. ■ From home, swipe up and tap Settings . – or – Pull down the status bar and tap Settings . For more information, see Basic Settings.
Portrait and Landscape Screen Orientation The default orientation for your phone’s screen is portrait (vertical), but many apps will change to landscape orientation (widescreen) when you rotate the phone sideways. Note: Not all screens will adjust for landscape orientation. Turn Auto-rotate Screen On or Off 1. Pull down the status bar to display the quick settings menu. 2. Tap Auto-rotate to turn the option on or off. You may need to scroll left or right to see the Auto-rotate option.
Launch Applications All installed apps can be accessed and launched from the apps list. 1. From home, swipe up. The apps list opens. 2. Tap and app icon to launch the corresponding application. The application opens. Apps List The apps list expands to include any apps you download and install on your phone. The following table outlines the primary apps that have been preinstalled on your phone. App Function/Service Calculator Perform basic and advanced mathematical calculations.
Chrome Access both mobile and traditional websites on the go. Photos View pictures and watch videos. Play Music Browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library. Voicemail Access your voicemail. Maps View your location, get directions, browse local businesses and attractions, and more. Clock Set alarms, view time zones around the world, access stopwatch and timer. Contacts Store and manage contacts.
2. Tap About phone. You will see the number listed under Phone number. Airplane Mode Airplane mode turns off all functions that emit or receive signals, while leaving your phone on so you can use apps that don’t require a signal or data. To turn on airplane mode: 1. Pull down the status bar. 2. Tap Airplane mode .
Your phone is now in airplane mode. You will see the airplane mode icon in the status bar. To turn off airplane mode: 1. Pull down the status bar. 2. Tap Airplane mode . Your phone’s wireless connection features are now restored. Enter Text You can type on your phone using one of the available touchscreen keyboards or Google voice typing. Touchscreen Keyboards Your phone offers you a touchscreen keyboard for entering text.
Google Voice Typing Google Voice typing uses Google voice recognition to convert speech to text. Tips for Editing Text Your phone gives you many options to make entering text easier, including copying, cutting, and pasting text, using voice-to-text input, customizing the user dictionary, using predictive text, and more. Next-word suggestions 1. Tap where you want to type next. 2. Begin typing a word. Choose one of the words displayed above the keyboard. 3.
2. Tap Google and then tap Create account. 3. Follow the prompts to set up your account. Tap Next to proceed between steps, which may include: Enter your First name and Last name. Enter your birthday and gender. Pick a Gmail address or create your own. Create a password. 4. Tap Agree. You are signed in to your Google Account, and your phone will synchronize the selected items.
2. Tap Google, and then tap Email or phone. 3. Enter your Gmail address and password, and then tap Next. 4. Tap I agree. You are signed in to your Google Account, and your phone will synchronize the selected items. Google Play Store Google Play™ is the place to go to find new Android apps, books, movies, and music for your phone. Choose from a wide variety of free and paid content ranging from productivity apps and games to bestselling books and blockbuster movies and music.
Find and Install an App When you install apps from Google Play app and use them on your phone, they may require access to your personal information (such as your location, contact data, and more) or access to certain functions or settings of your phone. Download and install only apps that you trust. 1. From home, swipe up and tap Play Store . 2. Browse through the categories (Home, Games, Movies & TV, Books, Music), find an item you're interested in, and tap the name. Browse through featured apps.
Purchasing Applications Purchase apps at your own risk. Your carrier is not responsible for any harm to you or third parties resulting from the use of purchased applications. Request a Refund for a Paid App If you are not satisfied with an app, you can ask for a refund within 15 minutes of the purchase. Your credit card is not charged and the app is uninstalled from your phone. If you change your mind, you can install the app again, but you can’t request a refund a second time. 1.
Uninstall an App You can uninstall any app that you have downloaded and installed from Google Play. 1. From home, swipe up and tap Play Store 2. Tap Menu . > My apps & games. 3. Tap the app you want to uninstall, and then tap Uninstall > OK. The app is uninstalled and removed from your phone. . Get Help with Google Play The Google Play store app offers an online help option if you have questions or want to know more about the app. 1. From home, swipe up and tap Play Store 2. Tap Menu .
Lock and Unlock Your Screen Your phone allows you to quickly turn the screen off when not in use and to turn it back on and unlock it when you need it. Turn the Screen Off When Not in Use ■ To quickly turn the screen off, press the Power/Lock key. Pressing the Power/Lock key again or receiving an incoming call will turn on your phone screen and show the lock screen. To save battery power, the phone automatically turns off the screen after a certain period of time when you leave it idle.
Software Update Cautions During update: The phone cannot be used until the software update is complete. It may take time to update your phone’s software. Signal during update: Update your phone where signal reception is good, and do not change location during the update process. Make sure the battery is adequately charged before beginning an update. A weak signal or low battery during an update may cause the update to fail. An update failure may disable the phone.
Update Your Phone’s Software Once you have backed up all your data, use the Check for update option to update your phone’s software. 1. From home, swipe up and tap Settings > System > Advanced > System Updates. 2. Tap System Updates > Check for update. You may be required to power your phone off and back on to complete the software upgrade. Update Your Profile This option allows you to automatically update your online user profile information.
2. Follow the onscreen instructions. The phone will download and install the PRL update and you will see a confirmation when complete.
Your Phone's Home Screen The following topics describe how to use and customize your phone’s home screen, understand the status bar, and use the notification panel. Home Screen Basics The home screen is the starting point for your phone’s applications, functions, and menus. You can customize your home screen by adding application icons, shortcuts, folders, and more. Home Screen Layout Your home screen extends beyond the initial screen. Swipe the screen left to display additional screens.
Application icons Application icons are shortcuts to favorite applications. You can add and remove these shortcuts as you wish. Primary shortcuts Primary shortcuts are application shortcuts that appear in the same location on all of your phone’s home screens. These are customizable. Recent Apps key Tap to display a list of recently used applications. Home key Tap to display the main home screen. Back key Tap to return to the previous screen.
Main Status Icons Icon Status ® Bluetooth active GPS active ® Wi-Fi active Downloading Vibrate Network (full signal) Network (roaming) 4G LTE data service 3G data service 36
Airplane mode Sync active Alarm set Battery (charging) Battery (full charge) Main Notification Icons Icon Notification Missed call New voicemail New Gmail New text or MMS message New Hangout message Alarm Warning Note: Additional notification icons may appear. All notifications may be accessed through the notification panel. Notification Panel Your phone’s notifications appear at the left side of the status bar, and you can access the full notification panel by pulling down the status bar.
Open the Notification Panel ■ Pull down the status bar. (Slide your finger down from the top of the screen.) The notification panel opens. To check notifications, tap an item in the list. Close the Notification Panel ■ Slide the notification panel up. (Slide your finger up from the bottom of the screen.) – or – Tap Back to close the notification panel. Customize the Home Screen Learn how to set the wallpaper and add, move, or remove shortcuts and folders from the home screen.
1. From home, tap and hold an empty space, and then tap Wallpapers. You can also access the wallpaper menu through settings. From home, swipe up and tap Settings > Display > Wallpaper. 2. Select from Photos or Wallpapers. 3. Select a wallpaper and tap Set wallpaper. 4. Tap an option to select the wallpaper. Home screen to set the background wallpaper for your home screen. Lock screen to set the wallpaper for your phone’s lock screen.
The icon will disengage and you will see thumbnails of your home screens. 3. Drag the icon to an empty location on one of the home screens. The shortcut is added to the home screen. Add Folders to the Home Screen You can group home screen shortcuts into folders for convenient access. 1. From home, tap and hold a shortcut you want to place in a folder, and then drag it on top of another shortcut you want to place in the same folder. A new folder is created.
2. To add more app shortcuts to the folder, tap and hold a shortcut and drag it on top of the new folder The new shortcut is added to the folder. Change Folder Names Once you have added folders, you can change the name easily from the folder display. 1. From home, tap the folder to open it, and then tap the folder name. 2. Type a new name and then tap .
Making Connections The following set of topics will cover your phone’s ability to help you make connections, from phone calls and maintaining contacts, to text messages, email, Internet, and international services.
Phone Calls and Voicemail The following topics outline the use of your device’s phone app to place and receive calls, use voicemail, and more. Place and Answer Calls The following topics describe how to directly dial calls, how to answer incoming calls, and how to use the in-call screen options. Adjust In-Call Volume ■ Adjusting Call Volume: Press the Volume key up or down during the call. Troubleshooting Question: Difficulty during call.
2. Tap the number keys on the keypad to enter the phone number. 3. Tap As you enter digits, Smart Dial searches for contacts that match. If you see the number you want to dial, tap it to place the call immediately without entering the rest of the number. to call the number. The phone dials the number. The call begins when the other party answers. 4. To end the call, tap . The call ends.
Troubleshooting Question: Call does not connect. Answer 1: Was the number dialed using the area code? If not, try dialing using the full 10-digit number including the area code. Answer 2: Are you in an area with poor wireless coverage? Try calling again from another area. Call Emergency Numbers You can place calls to 9-1-1 even if the phone’s screen is locked or your account is restricted. To call the 9-1-1 emergency number when the phone’s screen is locked with a screen lock: 1.
is not stored in People, only the default caller ID icon and phone number appear on the Incoming call screen. Note: If your phone is turned off, all calls automatically go to voicemail. Answer an Incoming Call 1. When a call arrives, slide up to answer it. The call begins. 2. To end the call, tap . The call ends.
Mute the Ringing Sound To mute the ringer without rejecting the call, you can do either of the following: ● Press the Volume key. ● Press the Power/Lock key. Reject an Incoming Call ■ When a call arrives, slide down to reject it. Reject a Call and Send a Text Message You can reject an incoming call and automatically send a text message to the caller.
1. When a call arrives, slide up from the bottom left of the screen. The ringtone or vibration will stop and you will see a list of preset text messages. 2. Tap one of the messages to send it to the caller. The selected message will be delivered to the caller. You can edit the reject messages through the Call settings menu. From the phone app, tap Menu > Settings > Quick responses and edit the reject messages.
In-Call Screen Layout Tap options to activate them during a call. ● Add call: Tap and hold to initiate a conference call (3-way call). ● Keypad/Hide: Toggle the appearance of the onscreen keypad. Show the keypad to enter additional numbers, for example, an extension or access code. ● For example: When you call your bank’s 800 number, use the keypad to enter your account number and PIN. Speaker: Route the phone’s audio through the speaker (On) or through the earpiece (Off).
2. Tap Contacts to display the Contacts list. The contacts list appears. 3. Tap a contact. 4. Tap Call next to the number you want to call. The phone dials the number. The call begins when the other party answers. 5. To end the call, tap . The call ends.
Call from Call Log The call log list lets you quickly place calls to recent incoming, outgoing, or missed numbers. 1. From home, tap Phone 2. Tap Log to display the phone app. to display the call log list. The call log list appears. 3. Tap the contact photo to display the call details. 4. Tap Call to place a call. The phone dials the number. The call begins when the other party answers. 5. To end the call, tap . The call ends.
2. Tap and hold to dial your voicemail number. Your phone dials the voicemail access number. 3. Follow the system prompts to: Create your passcode. Record your name announcement. Record your greeting. Important: Voicemail Passcode – It is strongly recommended that you create a passcode when setting up your voicemail to protect against unauthorized access. Without a passcode, anyone who has access to your phone is able to access your voicemail messages.
Set Up Visual Voicemail Setting up Visual Voicemail follows many of the same procedures as setting up traditional voicemail. You should set up your voicemail and personal greeting as soon as your phone is activated. Your phone automatically transfers all unanswered calls to your voicemail, even if your phone is in use or turned off. Note: To set up your traditional voicemail box, see Voicemail Setup. 1. From home, swipe up and tap Voicemail . 2.
1. From home, swipe up and tap Voicemail . You will see the voicemail inbox. 2. Tap a message to review it. Conference Calling With conference calling, also known as 3-way calling, you can talk to two people at the same time. When using this feature, the normal airtime rates will be charged for each of the two calls. 1. On the Phone screen, enter a number and tap (or place a call from Log or Contacts). 2.
This puts the first caller on hold and dials the second number. 3. When you’re connected to the second party, tap Merge. Your conference call is now in session. 4. To end the three-way call, tap . Note: If one of the people you called hangs up during your call, you and the remaining caller stay connected. If you initiated the call and are the first to hang up, all callers are disconnected.
Call Settings Options Use the Call Settings menu to adjust the following settings: Setting Description Display options Change the display order of contacts name and the name format. Sounds and vibration Change phone ringtone, vibrate options and keypad tones. Quick responses Create or edit quick responses. Calls Set SIP calling accounts, fixed dialing numbers, video calling, CDMA call settings, etc. Blocked numbers Add blocked numbers.
2. Tap Menu > Settings. The call settings menu appears. 3. Configure your options. Tap a menu item to display its options. Select your options and follow the prompts to set them. Your call settings options are set. TTY Mode A TTY (teletypewriter, also known as a TDD or Text Telephone) is a telecommunications device that allows people who are deaf, hard of hearing, or who have speech or language disabilities, to communicate by telephone. Your phone is compatible with select TTY devices.
2. Tap Accessibility > TTY mode. 3. Tap TTY Full, TTY HCO, or TTY VCO to turn TTY mode on. – or – Tap TTY Off to turn TTY mode off. Your phone’s TTY mode is set. Note: When enabled, TTY mode may impair the audio quality of non-TTY devices connected to the headset jack. Warning: 9-1-1 Emergency Calling It is recommended that TTY users make emergency calls by other means, including Telecommunications Relay Services (TRS), analog cellular, and landline communications.
Contacts The Contacts application lets you store and manage contacts from a variety of sources, including contacts you enter and save directly in your phone as well as contacts synchronized with your Google Account, your PC, compatible email programs (including Exchange Server), and your Facebook friends. Contacts Cautions Information saved in Contacts may be lost or changed if the battery is removed for a long period or left uncharged. Accident or malfunction may also cause loss or change to information.
2. Tap to add a contact. The Add Contact screen appears. 3. If you have multiple account types associated with your phone, select a contact type. Select Google if you want to save contacts to your Google Account; these will be synced automatically with your Google Account online. Select Device as the sync account if you want your contacts on your phone only; they will not be synced with your Google Account. 4. Use the keyboard to enter as much information as you want.
Save a Phone Number You can save a phone number to Contacts directly from the phone keypad. 1. From home, tap Phone > Keypad . 2. Enter a phone number and tap Add to a contact. 3. To add the number to an existing contact, tap the existing contact name. To add a new contact, tap Create new contact. For an existing contact, tap the contact name and select a number type for the new number. For a new contact, enter the name and any additional information. 4. Tap Save. The contact is added.
2. Tap a contact to view its details. The contact’s detailed listing appears. Contacts Screen Layout The following illustration show’s your Contacts app layout and describes the various features. Item Description Contact Tap to show contact’s details.
Image Tap to show thumbnail of contact entry. Tap an icon to place a call, send a message, etc. Search Search contacts. Index Browse contacts by letter. Add new Add a new contact. Edit a Contact Once you’ve added a contact, you can add or edit any of the information in the entry, assign a caller ID picture, customize with a unique ringtone, and more. 1. From home, swipe up and tap Contacts . You will see the Contacts list. 2. Tap a contact to view its details.
Note: To select a type (label) for a phone number, email address, or postal address (such as Mobile, Home, Work, etc.), tap the type to the right of the field. Delete a Contact You can delete a contact from the contacts details page. 1. From home, swipe up and tap Contacts . You will see the Contacts list. 2. Tap a contact to view its details. The contact’s detailed listing appears. 3. Tap Menu > Delete. 4. Tap Delete. The contact is deleted.
3. In the Share contact via menu, select a method: Bluetooth to send the information via Bluetooth. See Bluetooth for information on pairing and Gmail to send the information as a Gmail attachment. Address the message, add a subject and a message, and then tap Send. See Create and Send a Gmail Message for details. Messages to send the information in a text message. Select a contact or enter a wireless phone number or email address, enter any additional information, and then tap Send.
2. Tap Menu > Settings > Import. You will see the Import contacts menu. 3. Tap Import contacts from .vcf file or SIM card. 4. Follow the onscreen instructions to complete the import. The contacts are imported and stored in the selected account. Export Contacts If you are saving contacts to an account that does not automatically back them up via the Cloud, you can manually back them up to .vcf file or SIM card for re-import if needed. Export Contacts to .vcf File or SIM Card 1.
2. Tap Menu > Settings > Export. You will see the Export contacts menu. 3. Tap Export to .vcf file, Share all contacts or SIM card. 4. Follow the onscreen instructions to complete the export. The contacts are exported and saved.
Messages With wireless service and your phone’s messages capabilities, you have the opportunity to share information through many different channels and accounts, including Gmail (Google), personal and corporate email, and text and multimedia messages. Text and Multimedia Messages With text messages (SMS), you can send and receive instant text messages between your wireless phone and another messages-ready phone.
4. Tap the “Text message” box and then start composing your message. 5. When done, tap Send to send the text message. Send a Multimedia Message (MMS) When you need to add a little more to a text message, you can send a multimedia message (MMS) with pictures, voice recordings, audio or video files, contact cards (vCard), or appointments (vCalendar). 1. From home, tap Messages . 2. On the Messages screen, tap Start Chat. 3. Fill in one or more recipients.
7. Tap Send to send the MMS message. Save and Resume a Draft Message While composing a text or multimedia message, tap Back draft. to automatically save your message as a To resume composing the message: 1. From home, tap Messages . 2. On the Messages screen, tap the message to resume editing it. 3. When you finish editing the message, tap Send .
Manage Message Conversations Text and multimedia messages that are sent to and received from a contact (or a number) are grouped into conversations or message threads in the Messages screen. Text or MMS conversations let you see exchanged messages (similar to a chat program) with a contact on the screen. Read a Text Message ■ Do one of the following: On the Messages screen, tap the text message or conversation to open and read it.
3. Tap Menu > Delete. 4. Tap Delete to confirm. Delete a Single Message 1. While viewing a conversation, tap and hold the message that you want to delete. 2. Tap Delete on the options menu. 3. When prompted to confirm, tap Delete. View Contact Information from a Message When you have received a message from someone in your stored contacts, you can tap the contact’s picture or icon in the conversation to open a menu of options.
● SIM card messages: View messages stored in the SIM card. ● Phone number: Check your phone number. Gmail Use Google’s Gmail service and your Google Account to send, receive, and manage your Gmail messages. Before using Gmail, you must register a Google (Gmail) Account on your phone. See Google Account for details. Gmail Cautions Gmail is handled as email from a PC. Restricting email from PCs on your phone prevents your phone from receiving Gmail.
Gmail Composition Options ● Adding Cc/Bcc: In the mail composition window, tap ● Attaching Pictures or Videos: In the mail composition window, tap Attach tap the picture or video you want to attach. ● Save as a Draft (Send Later): While composing your message, tap Menu message is saved as a draft for later. > Save draft. The ● Delete Mail Being Composed: In the mail composition window, tap Menu > Discard.
● Forwarding Gmail Messages: With the Gmail message open, tap Forward and an additional message, and tap Send , enter a recipient . Use Gmail Labels Gmail saves all mail in one box, but you can add labels that allow you to sort your Gmail conversation threads. For example, when a new thread starts with a received mail, the label "Inbox" is automatically added to the thread. By then adding the label "travel," all threads with "travel" are shown in a list. 1. From home, swipe up and tap Gmail .
Mute Gmail Threads If registered on a mailing list, there will be threads with always-continuing conversations. For long threads that are not important, mute the threads and they will no longer appear in the inbox. When mail arrives that includes user's address as a recipient or in Cc, mail will again appear in the inbox. 1. From home, swipe up and tap Gmail . The inbox opens. 2. Tap and hold a conversation thread to add a checkmark to it, and then tap Menu > Mute. The thread is now hidden.
Add Another Google (Gmail) Account If you have multiple Gmail accounts you wish to view on your phone, you can add them from the Settings > Accounts menu. 1. From home, swipe up and tap Settings > Accounts > Add account. 2. Tap Google, and then tap Email or phone. 3. Enter your Gmail username and password, and then tap Next. 4. Tap I agree. You are signed in to your Google Account, and you can access both of your Gmail accounts from the Gmail app.
3. Tap General settings to access settings for all accounts, or tap an account name to configure settings for a specific Gmail account. General settings: Default notification action, Manage notifications, Conversation view, Conversation list density, Swipe actions, Default reply action, Auto-fit messages, Open web links in Gmail, Auto-advance, Confirm before deleting, Confirm before archiving, and Confirm before sending.
Internet and Social Networking The following topics describe how to connect to and use the Internet on your phone, and how to access popular social networking sites such as Facebook, Twitter and more. Chrome Browser Your phone supports the Chrome mobile Web browser. If you are signed in with a Google Account, the Chrome browser will import all your bookmarks and other Web preferences for use on your phone. 1. From home, swipe up and tap Chrome . Chrome opens. 2.
Use Facebook You can post and read updates, upload pictures, tag locations, and more, all from your phone. 1. From home, swipe up and tap Facebook . The Facebook app launches. If this is the first time you’ve used Facebook on your phone, enter your Facebook ID and password and tap Log in to sign in to an existing account, or tap Create New Facebook Account to set up a new Facebook account. 2.
Connectivity The following topics address your phone’s connectivity options, including USB file transfer and tethering, Wi-Fi, Bluetooth, and more. Transfer Files between Your Phone and a Computer You can use the supplied USB cable to connect your phone directly to your computer and transfer music, pictures, and other content files.
Transfer Files between the Phone and a Computer 1. Connect your phone to your computer using the supplied USB/charging cable. Insert the smaller end of the cable to the charger/accessory jack at the bottom of the phone. Insert the USB end of the cable into an available USB port on your computer. You may need to remove the USB cable from the charging head to access it. 2. Pull down the status bar to display the notification panel.
Turn Wi-Fi On and Connect to a Wireless Network Use the wireless and networks setting menu to enable your phone’s Wi-Fi radio and connect to an available Wi-Fi network. 1. From home, swipe up and tap Settings . 2. Tap Network & internet > Wi-Fi. The Wi-Fi settings menu appears. 3. Tap the Wi-Fi slider to turn Wi-Fi on . Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks.
To disable Wi-Fi, tap the slider again . 4. Tap a Wi-Fi network to connect, enter the password (if it’s not an open network), and then tap Connect. Your phone is connected to the Wi-Fi network. You will see ( ) in the status bar. The password, for a household wireless LAN router, is sometimes found on a sticker on the router (WEP, WPA, KEY, etc.). Contact the router manufacturer for information. For password for a public wireless LAN, check with user's service provider.
4. Tap Wi-Fi preferences > Advanced > Wi-Fi Direct. The Wi-Fi Direct settings menu appears. Wi-Fi Direct and Wi-Fi are unavailable at the same time. 5. Tap a device with which to connect. If connected via Wi-Fi, you will see a confirmation. Follow the onscreen instructions. 6. Accept the connection on the other device. The phone is connected via Wi-Fi Direct. If a connection is not accepted after a certain period, the connection request is canceled.
The Tethering & Mobile Hotspot window opens. 3. Tap the slider to turn Mobile Hotspot, USB tethering or Bluetooth tethering on . Hotspot is enabled. To disable hotspot or tethering, tap the slider again . Tethering is turned on, and your phone’s Internet connection can be shared with a connected device. For USB tethering, connect your phone to the target device with the supplied USB cable. For Bluetooth tethering, pair your phone with the other device via Bluetooth.
Bluetooth Information Bluetooth is a technology that enables wireless connection with PCs, Bluetooth devices with hands-free features, etc. Function Description Audio output Listen to music, etc., wirelessly. Hands-free calls Call hands-free, using Bluetooth-capable hands-free devices and headsets. Data exchange Exchange data with Bluetooth devices. Enable the Bluetooth Feature Use the settings menu to enable or disable your phone’s Bluetooth capabilities.
3. Tap the slider to turn Bluetooth on . Bluetooth is enabled. To disable Bluetooth, tap the slider again . Tip: You can also turn Bluetooth on or off with the toggle menu in the notification panel. Pull down the status bar to display the notification panel and then tap Bluetooth to turn Bluetooth on or off. Note: Turn off Bluetooth when not in use to conserve battery power, or in places where using a wireless phone is prohibited, such as aboard an aircraft and in hospitals.
Methods to accept a Bluetooth connection differ depending on the devices used. Unpairing from a Paired Device 1. From the Bluetooth settings menu, tap Settings next to the paired device you wish to unpair. 2. Tap Forget. The device is unpaired from your phone. To make another connection with the device, you will need to pair again.
Send Information Using Bluetooth You can use Bluetooth to transfer information between your phone and another Bluetooth-enabled device such as a phone or notebook computer. Types of Data You Can Send via Bluetooth You can send the following types of information, depending on the device you are sending to: ● Images and videos ● Calendar events ● Contacts ● Audio files In the instructions below, Contacts data is being used as an example. Sending Contacts Data via Bluetooth 1.
3. Tap Menu > Share > Bluetooth. 4. Tap a paired device to receive the data. The contact information is sent. If you see a message to confirm, follow the onscreen instructions. Receive Information via Bluetooth Your phone is capable of receiving a wide variety of file types with Bluetooth, including pictures, music tracks, and documents such as PDFs. 1. When another device attempts to send a file to your phone via Bluetooth, you will see a request to accept the file. 2. Tap Accept.
Apps and Entertainment The following set of topics will explore the features that make your phone so much more than a phone, from the camera and productivity apps to music, entertainment, and more.
Camera and Video You can use the camera or video camera to take and share pictures and videos. Your phone comes with a camera with an autofocus feature that lets you capture sharp pictures and videos. Camera Overview The camera's viewfinder screen lets you view your subject and access camera controls and options. ● Switch view mode: Switch between the back camera lens and the front-facing camera lens (for self-portraits, video chatting, etc.). ● Photos: Enter the Photos and view photos.
Learn More About Your Phone's Camera For an overview of your phone's camera and its features, you can access more information through the phone's settings menu. 1. From home, swipe up and tap Camera . The camera viewfinder appears. 2. Tap Settings , and tap a topic to learn more. Take Pictures and Record Videos The following topics teach you how to take pictures and record videos with your phone’s camera.
Capturing Pictures/Videos ● File Format for Pictures: File format for pictures is JPEG. ● File Format for Videos: File format for videos is MPEG4. Camera Cautions If Lens Becomes Dirty: Fingerprints/smudges on lens prevent capturing of clear still images/videos. Wipe lens with a soft cloth beforehand. Avoid Exposure to Direct Sunlight: Be careful not to expose lens to direct sunlight for long periods. May discolor color filter and affect color of images.
The shutter clicks and the picture is captured and saved to your phone or SD card. Record Videos Record high-quality videos using your phone’s video camera. Note: If you have an SD card installed, pictures and videos are stored to the SD card. If no card is installed, pictures and videos are saved to your phone’s memory. 1. From home, swipe up and tap Camera . The camera viewfinder appears. 2. Tap Video to switch to video mode and tap . Video recording begins. 3. Tap to stop recording.
The camera stops recording and the video is captured and saved to your phone or SD card. View Pictures and Videos Using Photos Using the Photos application, you can view pictures and watch videos that you’ve taken with your phone’s camera, downloaded, or copied onto your storage card or phone memory. You can also take a look at your pictures and your friends’ pictures that are on your social networks (Facebook and Flickr only).
2. Tap an album (such as Camera). The list of pictures and videos for the album opens. To select another album, tap Back to return to the Albums tab. 3. Tap an image to view the picture or video. The picture opens or the video begins playing. Tap a picture or video to view it full screen. When viewing pictures and videos, you can tap and hold an image to open a selection menu and choose what to do with the picture or video.
Rotate and Save a Picture 1. From home, swipe up and tap Photos . The album list opens. 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. 3. Tap the picture you want to rotate. 4. Tap Edit and then tap .
5. Tap Rotate to rotate the picture. The picture is rotated and saved to the phone or SD card, depending on your settings. Crop a Picture 1. From home, swipe up and tap Photos . The album list opens. 2. Tap an album (such as Camera). The list of pictures and videos for the album opens. 3. Tap the picture you want to crop. 4. Tap Edit and then tap .
5. Drag your finger inward to or outward to resize the crop box. To move the crop box to the part of the picture that you want to crop, drag the crop box to the desired size and position. 6. Tap Done and tap Save copy to apply the changes to the picture. The cropped picture is saved in the album as a copy. The original picture remains unedited. Share Pictures and Videos The Photos application lets you send pictures and videos using email or multimedia messages.
5. Tap Share and then on the Share via menu, tap Gmail. Follow onscreen prompts to complete and send the message. For more information about using Gmail, see Create and Send a Gmail Message. Send a Picture or Video by Multimedia Message Multimedia Messages (MMS) lets you send pictures and videos using your phone’s messages app. Although you can send several pictures or videos in a multimedia message, it may be better to just send one at a time, especially if the files are large in size. 1.
5. Tap Share and then on the Share via menu, tap Messages. Follow the onscreen prompts to complete and send the message. For more information about sending multimedia messages, see Send a Multimedia Message (MMS). Send Pictures or Videos Using Bluetooth You can select several pictures, videos, or both and send them to someone’s phone or your computer using Bluetooth. 1. From home, swipe up and tap Photos . The album list opens. 2. Tap an album (such as Camera).
5. Tap Share and then on the Share via menu, tap Bluetooth. Follow the onscreen prompts to complete and send the files. For more information, see Bluetooth.
Productivity Use your phone to stay ahead of the game with calendar, navigation, alarm, office, and more productivity apps. Calendar Use Calendar to create and manage events, meetings, and appointments. Your Calendar helps organize your time and reminds you of important events. Depending on your synchronization settings, your phone’s Calendar stays in sync with your Calendar on the Web, Exchange ActiveSync calendar, Google Calendar, and Outlook calendar.
1. From home, swipe up and tap Calendar . The Calendar app opens. 2. Tap Add . The add event window opens. 3. Enter an event title, start date/time, end date/time, etc., and then tap Save. The event is added to your calendar.
Select My Calendar to create an event that will appear only on your phone. Select your Google Account to create a Google Calendar event. If you have several Google Calendars on the Web, select one in which to add your event. • You can create multiple Google Calendars only in Google Calendar on the Web. After creating them in Google Calendar on the Web, you’ll be able to see them in the Calendar application on your phone.
Navigation Apps Your phone offers a number of location-based navigation programs to help you figure out where you are and get you where you’re going. Enable Location Services on Your Phone Before using any location-based services, you must enable your phone’s location feature. Maps Use the Maps app to determine your location, find directions, browse local businesses and attractions, rate and review places, and more.
● Explore Nearby: From the Maps app, tap Explore things. ● Change Map Type: From the Maps app, tap ● Check Route to Destination: From the Maps app, tap destination. ● and then tap a category to view nearby to change map type and map details. , enter your current location and your Route candidates appear in a list. Check Detailed Operation for Maps: From the Maps app, tap Menu > Help. Google Search information saved on the phone and in phone applications as well as on the Internet.
1. From home, swipe up and tap Calculator . The calculator app launches. 2. Tap onscreen keys for calculations. Calculation results appear. Clock Your phone has a clock app that lets you set alarms, view time in time zones around the world, use a stopwatch, set a timer, and use your phone as a desk clock. Check the Time You can check the phone any time on your phone. The current time displays in the upper right corner of the status bar.
1. From home, swipe up and tap Clock . The Clock appears. 2. Tap Menu > Settings > Change date & time. 3. Tap the slider next to Automatic date and time, and then set the date and time as desired. The date and time will reflect your new settings. Set Alarms Set multiple alarms using your phone’s Clock app.
1. From home, swipe up and tap Clock . The Clock appears. 2. Tap the Alarm tab and then tap Create alarm . 3. Set the time and tap OK. Set the alarm options, including repeat pattern, alarm tone and add label. The alarm is set. Phone at Alarm Time ● At the set alarm time, the phone sounds the alarm and/or vibrates.
● Stopping an alarm: When the alarm sounds, swipe right to dismiss it. Additional Clock Features Your phone’s clock app provides additional useful features including world clock, stopwatch, and timer functions. All features are available from the clock app display. ■ From home, swipe up and tap Clock . The Clock appears. World Clock The world clock lets you keep track of the current time in multiple cities around the globe. 1. From the clock app, tap World Clock .
2. Tap Add City and select a city. 3. Repeat to add multiple cities. Timer The timer provides a countdown timer for up to 99 hours, 99 minutes, and 99 seconds. 1. From the clock app, tap Timer . 2. Use the keypad to set the length of the timer. 3. Tap Start to begin the timer. Stopwatch The stopwatch lets you time events down to the hundredth of a second. 4. From the clock app, tap Stopwatch 5. Tap Start to begin timing. 6. Tap Stop to stop timing. .
Entertainment and Activities The following topics provide an overview of your phone’s entertainment apps, from music players and YouTube, to health apps, games, and more. Google Play Music App The Google Play Music app lets you browse, shop, and play back songs purchased from Google Play as well as songs you have loaded from your own music library. The music you choose is automatically stored in your Google Play Music library and instantly ready to play via streaming or download.
3. Flick the screen left or right to select a library category such as Artist or Albums. 4. Tap an item from the category window and then tap a song. The song begins playing. Create Playlists in Google Play Music Organize music into playlists to fit every occasion. 1. From home, swipe up and tap Play Music 2. Tap Menu . and tap Music Library. 3. Flick the screen left or right and select a library category such as Albums or Songs.
4. Tap next to an item from the category window and then tap Add to playlist. 5. Tap New playlist. 6. Enter a name and tap Create playlist. The playlist is created. 7. Return to the library view and select Albums or Songs. 8. Tap next to an item and then tap Add to playlist > . The song or album is added to the playlist. Repeat to add more items to the playlist.
YouTube View videos uploaded to YouTube and upload your own videos to your YouTube account. View YouTube Videos You can use the YouTube app to view videos on YouTube even if you aren’t signed in to a YouTube account. 1. From home, swipe up and tap YouTube . The YouTube app launches. If you’re prompted to provide confirmation to use the site, follow the onscreen instructions to continue. 2. Search through the YouTube channels and tap a video you want to see. The video plays on your phone screen.
Settings The following set of topics will cover your phone’s settings menus and options. For an overview of the settings menu, see Basic Settings.
Basic Settings The following topics introduce your phone’s basic settings menus. Basic Settings From the home screen, swipe up and tap Settings to access your phone’s settings menu. The table below outlines the top-level settings categories. Category Description Network & internet Enable and set Wi-Fi, mobile, data usage and hotspot options. Connected devices Enable Bluetooth, printing and USB connections. Apps & notifications View default apps and set permissions.
Access Settings 1. From home, swipe up and tap Settings . The settings menu opens. 2. Select categories and then select your settings options. Settings are made and applied. Tip: You can also access settings from the notification panel. Pull down the status bar and tap Settings . Wi-Fi Settings The Wi-Fi settings menu lets you turn Wi-Fi on or off, set up and connect to available Wi-Fi networks, and configure advanced Wi-Fi options. For more information about Wi-Fi settings, see Wi-Fi. 1.
2. Tap Network & internet > Wi-Fi. The Wi-Fi settings menu appears. 3. Tap the Wi-Fi slider to turn Wi-Fi on . Wi-Fi is enabled. You will see the names and security settings of in-range Wi-Fi networks. To disable Wi-Fi, tap the slider again . 4. Tap a Wi-Fi network, enter the password, and tap Connect. Your phone is connected to the selected Wi-Fi network. 5. Configure your Wi-Fi settings. Your Wi-Fi settings changes are saved.
2. Tap Network & internet > Data usage. The data usage window opens. Data Usage Settings Operations ● Enable Mobile Data: In Data usage window, tap the slider for Mobile data to enable the service. If a confirmation appears, follow the onscreen instructions. Tap to enable and to disable. ● Set Amount for Alert when Data Usage Increases: From the Data usage window, tap Data warning & limit and enable Set data warning, and then tap Data warning to set an amount.
2. Tap Network & internet > Tethering & Mobile Hotspot. The tethering & Mobile Hotspot window opens. 3. Tap the slider to turn Mobile Hotspot, USB tethering or Bluetooth tethering on .. Mobile Hotspot or tethering is enabled. To disable Mobile Hotspot or tethering, tap the slider again . Advanced Tethering & Mobile Hotspot Settings The tethering & Mobile Hotspot settings menu lets you configure advanced options. ● Mobile Hotspot: Share your phone's Internet or content with other devices.
Bluetooth Settings Operations ● Enable Bluetooth: In Bluetooth settings, tap the slider ● ● Tap to enable and to disable. Depending on the device, you may be required to enter or accept a passkey. This setting is available when Bluetooth is enabled. Change the Name of a Paired Device: Tap Connected devices > Previously connected next to a paired device name, and then tap Edit , enter a new This setting is available when Bluetooth is enabled.
2. Swipe up and tap Apps & notifications. 3. Tap items to view details. Check your application settings condition and access additional options. Depending on the app and its location, you may be able to force the app closed, uninstall or disable the app, clear cache and data, and more. Battery Settings Monitor your phone’s battery usage through this settings menu. View which functions are consuming your battery’s charge and at what percentage. 1. From home, swipe up and tap Settings .
2. Tap Battery . 3. Tap items to view details. Check your battery condition and access additional options. Display Settings Use the phone's display settings menu to adjust items such as wallpaper, brightness level, sleep, and more. Display Settings Overview The display settings menu allows you to configure the following options: Display Setting Description Brightness level Set the display brightness. Adaptive brightness Optimize brightness level for available light. Wallpaper Set a wallpaper.
Screen saver Set current screen saver and the start time. Ambient display Wake screen when you receive notifications. Access Display Settings 1. From home, swipe up and tap Settings . 2. Tap Display. 3. Set your display options. Your display settings are saved and applied. Sound Settings The sound settings menu lets you control your phone’s audio, from ringtones and alerts to tap tones and notifications.
Do Not Disturb Enable Do Not Disturb to mute ringtones, notification sound, etc. Shortcut to prevent ringing Set shortcut to prevent ringing. Phone ringtone Set your phone’s default ringtone. Default notification sound Set a default tone for phone notifications. Default alarm sound Set a default tone for alarm. Dial pad tones Enable tones for phone dialer screen. Screen locking sounds Enable tones for screen locking. Touch sounds Set tone options for screen taps.
Storage Settings The storage settings menu lets you manage internal storage on your phone and provides menu choices for an optional SD card (not included). 1. From home, swipe up and tap Settings . 2. Tap Storage. 3. Check or tap items. Review your storage settings.
Face Unlock Use face to unlock your phone Lock screen preferences Show or hide notification content, add a message on the lock screen. Fingerprint Use fingerprint to unlock your phone, authorize purchases and app access. Smart Lock Keep your device unlocked when it’s safe with you. Location Enable location services. Show passwords Display characters briefly as you type. Device admin apps View or turn off device admin app.
2. Tap Security & location. The Security & location settings menu opens. 3. Set your security & location options. Your security & location settings are applied and saved. Screen Lock You can increase the security of your phone by creating a screen lock. When enabled, you have to draw the correct unlock pattern on the screen, enter the correct PIN, or enter the correct password to unlock the phone’s control keys, buttons, and touchscreen.
1. From home, swipe up and tap Settings . 2. Tap Security & location > Screen lock. Use Swipe to Unlock the Screen ■ From the Screen lock type settings menu, tap Swipe to save the setting. The screen lock is set. Use a Screen Unlock Pattern 1. From the Screen lock settings menu, tap Pattern. 2. Draw the screen unlock pattern by connecting at least four dots in a vertical, horizontal, or diagonal direction. Lift your finger from the screen when finished. 3. Tap Next. 4.
Use a Screen Unlock Password 1. From the Screen lock settings menu, tap Password. 2. Enter a password, tap Next, and then enter your password again and tap OK to confirm it. The screen lock is set. If you fail to enter the correct password after five attempts, you will be prompted to wait for 30 seconds before you can try again. Important: To protect your phone and data from unauthorized access, it is recommended that you use the screen unlock password (highest security).
2. Tap Accounts > Add account. An Add account window appears. 3. Tap an account type and then follow the onscreen instructions to add the required account information, and then tap I agree. The account is added to the accounts list. Accessibility Settings The accessibility menu lets you enable and manage accessibility-related applications. Access Accessibility Settings 1. From home, swipe up and tap Settings .
2. Tap Accessibility. 3. Set available accessibility options. Your accessibility settings are applied and saved. About Phone Settings The about phone menu lets you access important phone information, and view legal and safety information. About Phone Overview The following About Phone items may be reviewed or set: About Phone Item Description Device name Check the device name. Phone number Check the phone number. Emergency information Check the emergency information and contacts.
Android version Check the Android version, security patch level, baseband version, kernel version and build number. Baseband version Check the phone’s baseband version. Kernel version Check the phone’s kernel version. IP address Check the phone’s IP address. Wi-Fi MAC address Check the phone’s Wi-Fi MAC address. Bluetooth address Check the phone’s Bluetooth address. Build number Check the phone’s build number. Hardware version Check the phone’s hardware version.
Language and Input Settings Your phone’s language and input settings let you select a language for the phone’s menus and keyboards, select and configure keyboard settings, configure speech input settings, and set your phone’s mouse/trackpad options. Language and Input Settings Overview You can set the following options in the Language and input settings menu: Language and Input Setting Description Language Set the language for your display and menus. Gboard keyboard Set Gboard keyboard options.
3. Set options. The language and input settings are applied and saved. Language and Input Options Some of the language and input options are detailed below. ● Set the Display Language: From the Language and input settings menu, tap Language and then tap a language to assign it. ● Set Virtual Keyboard Options: From the Language and input settings menu, tap Virtual keyboard and configure your keyboard options.
Access Date and Time Settings 1. From home, swipe up and tap Settings . 2. Tap System > Date & time. 3. Set available date and time options. Your date and time settings are applied and saved. Reset Options Your phone’s Reset options menu lets you reset your phone's Wi-Fi, mobile, Bluetooth, app preferences settings or erase all data.
Reset Options Description Reset Wi-Fi, mobile & Bluetooth Reset all network settings, including Wi-Fi, mobile data and Bluetooth. Reset app preferences Reset all preferences for disabled apps, disabled app notifications, default applications for actions, background data restrictions for apps, and any permission restrictions. Erase all data (factory reset) Reset all settings and delete all data on phone. ● Performing a factory data reset erases all data on the phone.
If you’re performing Erase all data (factory reset), follow the prompts to confirm the data removal. The phone will erase all data and reboot.
Getting Help The following set of topics will cover troubleshooting tips, phone specifications, and how to contact your carrier and manage your wireless service.
For Assistance The following topics address areas of support for your phone, including troubleshooting, specifications, account information, warranty information, and customer service contact information. Troubleshooting Check the questions and answers below for troubleshooting solutions for common phone issues. Check Here First Question: Phone freezes/operation is unstable. Answer: Turn the phone on again.
Specifications The following tables list your phone’s and battery’s specifications. Phone Specifications Item Description Dimensions 6.53 inches x 3.17 inches x 0.33 inches Form Factor Bar, Touchscreen Antenna Built-in Network Mode LTE/UMTS/GSM Camera Rear camera: 16+5 MP AF/front camera: 13 MP FF Earphone Jack CTIA Standard earphone jack Screen Type IPS Screen size 6.36 inches Screen Resolution 2160x1080 Battery Specifications Item Description Voltage 3.
Manage Your Account Access information about your account. You can: ● Check your minutes. ● Re-Boost (add money to your account). ● Change plans. ● And more. ® From Your Phone Access account information and other self-service tools from Boost Zone. ■ From home, swipe up and tap Boost Zone . You can also dial directly for access to certain information: ● Dial #225 (#BAL) to check account balance. ● Dial #233 (#ADD) to make a payment.
Set Up Worry-Free Payments with Auto Re-BoostSM It’s the easiest way to make sure your account stays on and active. Use a credit card, debit card or bank account—whatever’s best for you. Visit boostmobile.com/reboost to get the details on all your Re-Boost options. Virgin Mobile Account Information and Help Find out about managing your account online and on your phone, buying additional minutes for your plan, and getting help.
From Your Phone ■ From home, swipe up and tap My Account . – or – From home, tap Phone . Dial *729 and tap . Assurance Wireless Account Information and Help Just log in at assurancewireless.com where you can find answers to your FAQs, check your account, change your settings, add money to your account, and much more. Or give us a call at 1-888-321-5880. In Case Your Phone is Ever Lost or Broken If you lose your phone, or if it is stolen, let us know right away and we’ll suspend service.
causing the harmful interference by turning the equipment off and then back on to see if the interference is affected. If necessary, try correcting the interference by one or more of the following measures: - Reorient or relocate the receiving antenna. - Increase the separation between the equipment and receiver. - Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. - Consult the dealer or an experienced radio/TV technician for further assistance.
SAR levels of various phones and at various positions, they all meet the government requirement for safe exposure. SAR information on this model phone is on file with the FCC and can be found under the Display Grant section of http://www.fcc.gov/oet/ea/fccid/ after searching on FCC ID: R38YLCP3705AS. To find information that pertains to a particular model phone, this site uses the phone FCC ID number which is usually printed somewhere on the case of the phone.
Index 3-way Calling, 54 Accessibility, 135 Accessory Port, 4 Accounts Add new, 134 Settings, 134 Activation, 13, 14 Adaptive Brightness, 127 Airplane Mode, 22 Alarm, 111 Android Keyboard, 23, 138 Answer a Call, 46 Apps Find and install, 27 Request refunds, 28 Uninstall, 29 Update, 28 Apps & Notifications Settings, 125 Auto Rotate Screen, 127 Back Key, 4 Battery Settings, 126 Bluetooth Connect, 89 Receive information, 91 Send information, 90 Settings, 124 Share pictures and videos, 103 Turn on or off, 87 Bri
Search, 76 Send message, 73 Share pictures, 101 Switch accounts, 77 Google Chrome, 79 Create account, 24 Sign in, 25 Google Maps, 108 Google Play Find and install apps, 27 Help, 29 Store, 26 Google Play Protect, 130 Google Search, 109 Google Voice Typing, 24, 138 Headset Connect, 89 Headset Jack, 4 Home Screen, 34 Add Folders, 40 Add Shortcuts, 39 Customize, 38 Extended, 35 Import Contacts, 65 Incoming Call Answer, 46 Reject, 47 Input Settings, 138 Keyboard Android keyboard, 23 Touchscreen, 23 Language, 138
Speaker, 4 Spread, 13 Status Bar, 35 Status Icons, 36 Stopwatch, 114 Storage Settings, 130 Swipe, 12 Tap, 12 Tap and Hold, 12 Tethering & Mobile Hotspot Settings, 123 Tethering & Mobile Hotspot, 85 Text Editing, 24 Text Entry, 23 Text Messages Conversations, 71 Draft messages, 70 Notifications, 70 Options, 72 Send messages, 68 Text-to-Speech, 138 Timer, 114 Touch, 12 Touchscreen Keyboard, 23 Turn off, 30 Turn on, 30 Index TTY Mode, 57 Turn Device Off, 11 Turn Device On, 10 Twitter, 80 Typing, 23 Video Cam
