Operation Manual

28
TROUBLESHOOTING
ISSUE
Q500 will not inialize
Flight baery will not
charge (red LED on
charger glows solid red).
Q500 GPS will not lock
(ST10 indicates GPS
Disabled)
Q500 GPS has reduced
precision
Q500 GPS funcons not
operang properly
POSSIBLE CAUSE
The Q500 was moved during inializaon.
The Q500 flight baery needs to be replaced.
Overcast, thick clouds blocking GPS recepon.
Solar flares in progress.
Q500 is indoors.
Objects blocking 100 degrees of clear view of the sky.
(Possibly underneath a metallic or glass cover, inside a
vehicle, near tall buildings, etc...)
Video transmier nearby, such as an aermarket video
downlink system.
Raised threat level by the U.S. government.
The GPS module is possibly damaged.
The compass has been exposed to a magnet.
The GPS module is possibly damaged.
GPS lock has not been acquired.
Step 5) Tap the ‘Flight
Sengs’ buon, and if
required press ‘OK’ to
bypass any pop up
warnings/alerts.
Step 6) Tap the ‘Bind’
buon and select the
‘SR12S_XXXXX’ receiver
listed in the column under
‘Model’, then tap ‘OK’ aer
the connecon has been
established.
Step 7) Tap the ‘Back’
buon two (2) mes to
return to the main screen
and the model/receiver
should automacally
connect to the ST10.
Step 7) Tap the ‘Back’ buon two (2) mes to return to the main screen and
the camera should automacally connect to the ST10.
IMPORTANT NOTE: Streaming video from the CGO2-GB to the ST10 and
to a separate phone/tablet (or another Yuneec transmier/personal
ground staon) at the same me is NOT recommended as it will result in a
very significant lag in the video downlink.
SOLUTION
Turn the Q500 off then back on again, and ensure it does
not move during the inializaon process.
Replace the Q500 flight baery.
Wait for lighter cloud cover or disable GPS*.
Wait for disturbance to subside or disable GPS*.
Move the Q500 outside or disable GPS*.
Disable GPS. Flying indoors/disabling GPS NOT Recommended.
Move Q500 to a clear and open area.
Reposion or remove the video transmier.
Wait for the threat level to be reduced or disable GPS*.
Replace the GPS module.
Move the Q500 away from the magnec source. If problem
persists, calibrate compass.
Replace the GPS module.
Ensure GPS antenna has clear view of sky and GPS lock has
been acquired.