User Manual
28
TROUBLESHOOTING
ISSUE
Q500 will not inialize
Flight baery will not
charge (red LED on
charger glows solid red).
Q500 GPS will not lock
(ST10 indicates GPS
Disabled)
Q500 GPS has reduced
precision
Q500 GPS funcons not
operang properly
POSSIBLE CAUSE
The Q500 was moved during inializaon.
The Q500 flight baery needs to be replaced.
Overcast, thick clouds blocking GPS recepon.
Solar flares in progress.
Q500 is indoors.
Objects blocking 100 degrees of clear view of the sky.
(Possibly underneath a metallic or glass cover, inside a
vehicle, near tall buildings, etc...)
Video transmier nearby, such as an aermarket video
downlink system.
Raised threat level by the U.S. government.
The GPS module is possibly damaged.
The compass has been exposed to a magnet.
The GPS module is possibly damaged.
GPS lock has not been acquired.
Step 5) Tap the ‘Flight
Sengs’ buon, and if
required press ‘OK’ to
bypass any pop up
warnings/alerts.
Step 6) Tap the ‘Bind’
buon and select the
‘SR12S_XXXXX’ receiver
listed in the column under
‘Model’, then tap ‘OK’ aer
the connecon has been
established.
Step 7) Tap the ‘Back’
buon two (2) mes to
return to the main screen
and the model/receiver
should automacally
connect to the ST10.
Step 7) Tap the ‘Back’ buon two (2) mes to return to the main screen and
the camera should automacally connect to the ST10.
IMPORTANT NOTE: Streaming video from the CGO2-GB to the ST10 and
to a separate phone/tablet (or another Yuneec transmier/personal
ground staon) at the same me is NOT recommended as it will result in a
very significant lag in the video downlink.
SOLUTION
Turn the Q500 off then back on again, and ensure it does
not move during the inializaon process.
Replace the Q500 flight baery.
Wait for lighter cloud cover or disable GPS*.
Wait for disturbance to subside or disable GPS*.
Move the Q500 outside or disable GPS*.
Disable GPS. Flying indoors/disabling GPS NOT Recommended.
Move Q500 to a clear and open area.
Reposion or remove the video transmier.
Wait for the threat level to be reduced or disable GPS*.
Replace the GPS module.
Move the Q500 away from the magnec source. If problem
persists, calibrate compass.
Replace the GPS module.
Ensure GPS antenna has clear view of sky and GPS lock has
been acquired.