FIELD-READY TranzStor 8X User Manual Z Microsystems
REGULATORY WARNING TO PREVENT FIRE OR SHOCK HAZARDS, DO NOT EXPOSE THIS UNIT TO RAIN OR MOISTURE. ALSO, DO NOT USE THIS UNIT’S POLARIZED AS PLUG WITH AN EXTENSION CORD RECEPTACLE OR OTHER OUTLETS UNLESS ALL THREE PRONGS CAN BE FULLY INSERTED 2. Changes or modifi cations not expressly approved by Z Microsystems could void user’s warranty. 1. Use the power cable supplied with the product to help prevent interference with radio and television reception.
TABLE OF CONTENTS SECTION PAGE Introduction ........................................................................................................ 4 About This Manual ............................................................................................ 4 Safety Precautions ............................................................................................ 4 Product Description ........................................................................................... 5 Installation ....
INTRODUCTION ABOUT MANUAL This Manual is also available on the Z Microsystems website (www.zmicro.com). We recommend you read this manual carefully and follow the instructions in the Installation chapter for verification of system functions and control settings. SAFETY PRECAUTIONS DANGER: To avoid shock hazard: • Do not penetrate the 8X with any screw longer than .18”. Damage will occur. • Do not connect or disconnect the 8X during an electrical storm.
INTRODUCTION PRODUCT DESCRIPTION From the TranzStor family of low-profile, platform-independent network storage solutions comes the TranzStor 8X SC (SCSI Controller). Featuring an Ultra 160 (or Ultra 320) SCSI to SCSI RAID controller and 8 hot-swappable TranzPak 7 hard drive modules. The TranzStor 8X SC RAID array provides data intensive, mission critical applications with the high-end availability, performance and fault-tolerance they require.
INSTALLATION INSTALLATION This portion of the Operations chapter is for quick reference only. For a more detailed description of RAID configurations, see the Controller Manufacturer’s user manual. Shipment Contents: a 8X Raid Enclosure (Power Supplies and TP7s installed) e (8) Nut, Locking, 10-32, SS, 0192151 b (6) Screw, SEM, Phillips, 10-32 x 1.00”, SS, 01-92220 f (4) Screw, 10-32 x 0.75 Pan Phillips, 01-92112 c g (4) Screw, Pkh, Phillips, 10-32 x 0.375Lng, SS, 01-92087 (8) Screw, 10-32 x 0.
INSTALLATION i Null Modem Cable (DB9F to DB9F) m Raid Controller Manual j IEC Power Cable n Warranty & Service Plan k Rack Slides o 8X User Manual l SCSI LVD/SE External Terminators (Quantities will vary depending on RAID Controller Model) p Electronic Documentation j i k l n m p o 7 Doc# 27-0030UM Rev 1.
INSTALLATION REQUIRED TOOLS • Phillips Head Screwdriver • 3/8” ratchet PREPARATIONS In preparation to install the 8X, take the following precautionary steps: Turn off the electrical power to the host computer. INSTALLATION PRECAUTIONS When mounting the 8X, there is a maximum of .18” screw penetration on the underside and side screw hole locations. NOTE: For the fastest and easiest installation of the 8X, follow these steps in the sequence they are presented. 8 Doc# 27-0030UM Rev 1.
INSTALLATION STEP 1: RAIL INSTALLATION The 8X RAID will arrive with the slides unattached. Slide Extension Bracket Outer Slide Member To attach the slides to the extension brackets, use two panhead phillips screws (part# 01-91622), two flat washers (0191872), and two lock washers (01-92151). Insert the screws through the slots of the extension bracket and into the holes in the outer slide member. Secure loosely with flat and lock washers. Do not tighten. Repeat with the second slide assembly.
INSTALLATION Middle Slide Member Inner Slide Member Once both slide assemblies are installed in the rack, extend the middle members of the slide assemblies out of the rack. Extend the inner members of the slide assemblies out as far as they will go. Press the slide locking tab on the outer sides of the slides... and remove the inner members of the slide assemblies. Lay the inner members along either side of the 8X RAID, placing the pointed end of the members toward the rear of the unit.
INSTALLATION STEP 2: 8X RAID INSTALLATION CAUTION: When attaching the inner members of the slide assemblies to the sides of the 8X RAID, ensure screw penetration does not exceed 3/16” length. Damage may result if screw length exceeds 3/16” length. Use 10-32 x 3/16” screws only (part# 01-91827). Hold the 8X RAID up to the extended rails with the rear of the 8X RAID to the rear of the rack. Insert the inner member (attached to the 8X RAID) into the middle member of the slide.
INSTALLATION STEP 3: CABLE CONNECTIONS The picture below shows the rear of a TranzStor 8X RAID unit and the connection points for these cables. TranzStor 8X configurations may vary. 1. Terminate external SCSI connectors 2. Connect SCSI Adapter to Host Computer’s SCSI adapter using a 68 pin external SCSI cable. 3. Connect Serial CTRL A to the Host Computer’s COM 1 port using the modem cable. 4. Connect power cable.
OPERATIONS STEP 4: POWER UP TRANZSTOR 8X Before powering the TranzStor 8X, make sure all of the connections are tightened securely at the rear of the unit. Then press the power switch on the front of the 8X. Power Switch, Front After turning on the power switch, the controller will beep. Watch the amber activity lights. All of the drives’ activity LEDs will illuminate briefly, and then extinguish. STEP 5: ESTABLISH SERIAL CONNECTION From Accessories/Comunications/ select Hyperterminal.
OPERATIONS STEP 6: VERIFY CHANNEL SETTINGS If you’re not at the “Main Menu”, select “PC Graphic (ANSI Mode)” and press “Enter”. This will take you to the “Main Menu”. Verify that your channel settings match the image below. If your channel settings do NOT match, you can not continue with the Quick Guide set-up. Please refer to the troubleshooting section of this manual. 14 Doc# 27-0030UM Rev 1.
OPERATIONS STEP 7: BEGIN QUICK INSTALL WIZARD Create logical drive. Select top option. See controller user manual for other RAID options. Initialization will begin, and will continue for up to two hours, depending on the drive capacity (about 2 hours for a 146 GB drive). 15 Doc# 27-0030UM Rev 1.
OPERATIONS Once the initialization is complete, the progress counter will disappear. Press the “ESC” key. Select “System Functions,” then “Reset the Controller,” and finally “Yes” to reset. 16 Doc# 27-0030UM Rev 1.
OPERATIONS STEP 8: ADD NEW LOGICAL DRIVE After the TranzStor 8X system reboots, rescan the SCSI bus on the host computer by right-clicking on the SCSI controller in the device manager. NOTE: The following screens are Win2K screens, and may appear diff erently with diff erent operating systems. Go to Administrative Tools>Computer Management>Disk Management. Click on “Disk Management” to start up Write Signature and Upgrade Wizard. Follow the steps in the Wizard. 17 Doc# 27-0030UM Rev 1.
OPERATIONS The host OS should find a new disk with unallocated space and start up the Create Volume Wizard automatically. If the Wizard doesn’t start up automaically, right-click on unallocated disk and select “create volume”. NOTE: If the Disk symbol is shown as “unallocated” (has a red negative symbol over the drive symbol), there is no signature written to the drive. To do so, right click on the disk, and write a signature for the drive in the window that appears. Click “OK”.
OPERATIONS Once complete, the new drive can be found in the same file location as the first available drive under “My Computer”. 19 Doc# 27-0030UM Rev 1.
OPERATIONS STATUS INDICATORS The drives are numbered one through eight. Each drive has two dedicated status indicator LEDs just below the drive. The following indicators apply to the drives only: Green= When the drive is plugged into the TranzStor 8X, the green light indicates the drive has power. Yellow= The yellow light comes on when the drive is accessed by the controller, indicating activity on the drive.
OPERATIONS TP7 DESCRIPTION Red - SCSI Drive Sliding Locking catch Locking handle High tensile diecast aluminium alloy rear panel High tensile extruded aluminium alloy thermoconductive body High tensile diecast aluminium alloy front panel Rear Connector 21 Doc# 27-0030UM Rev 1.
OPERATIONS INSERTING THE TP7 With the handle in the open position, hold the TranzPak 7 by the main body and insert it partially into the docking bay. ( Be sure that it is sliding on the black guides). Using your thumb push the TranzPak 7 gently into the bay until you can feel it touching off on the rear connector. Check that the locking catch is aligned with the locking indent in the slide rail and press the handle towards body... until it snaps the locking handle in place.
OPERATIONS REMOVING THE TP7 Slide the locking catch to the right to allow locking handle to spring open. Locking handle springs open. Pull handle gently forward to eject the TranzPak 7 off of the rear connector. Continue to gently pull handle to slide the TranzPak 7 forward. The TranzPak 7 should slide over the grounding contacts until it is half way out. Take the TranzPak 7 by the main body and pull straight out. 23 Doc# 27-0030UM Rev 1.
OPERATIONS REMOVING THE DOOR ON THE CONTROLLER To remove the controller door, turn the thumbscrews on the face of the door counterclockwise. The door will come loose. The door can be removed by lifting it down and off of the hinge. NOTE: For information regarding removal of the RAID Controller, refer to the Infortrend SR2700F User’s Manual. 24 Doc# 27-0030UM Rev 1.
OPERATIONS REPLACING THE DOOR ON THE CONTROLLER To install the controller door, seat the hinges up into the hinge slots at a 45 degree angle. Rotate the bottom of the door down to align the thumbscrews with the screw holes. Simultaneously press and turn the thumbscrews on the face of the door clockwise. Tighten the thumbscrews. 25 Doc# 27-0030UM Rev 1.
MAINTENANCE MAINTAINING THE 8X WARNING: Be sure to turn off the power before you perform any maintenance on the RAID. CLEANING THE TRANZSTOR 8X Unplug the 8X from the power outlet before cleaning. To clean the surface of the 8X, lightly dampen a soft, clean cloth with water or mild detergent and wipe the surface of the 8X gently. 26 Doc# 27-0030UM Rev 1.
MAINTENANCE REPLACING THE FAN ASSEMBLY With your fingers, turn the two thumbscrews (locations shown above) counter clockwise until the screws loosen. Rotate the fan assembly upward on the hinge and then down. Lift the fan assembly away from the TranzStor 8X chassis. To install the new fan assembly, place the two hinges into the hinge slots (shown in the next photo) at a 45 degree angle. The image above shows a hinge being inserted into the hinge slot.
TROUBLESHOOTING TROUBLESHOOTING Configuring the Channels After Accidental Reset If the controller is reset accidentally to factory default settings, follow these steps to recover. NOTE: Optimal setup for the RAID controller is 0=Drive, 1=Drive, 2=Host, 3=Host. Only follow these steps if these parameters are not already setup. 1. Select “view and edit channels”. 2. Now select “Chl 0” and then “channel Mode”, and then select “Yes”. 28 Doc# 27-0030UM Rev 1.
TROUBLESHOOTING 3. At this point you will be asked if you want to reset the controller. Select “No”. 4. Now select “Chl 1” and then “Channel Mode”, and then “Yes”. 5. At this point you will be asked if you want to reset the controller. Select “No”. 29 Doc# 27-0030UM Rev 1.
TROUBLESHOOTING 6. Now select “Chl 2” and then “Channel Mode”, and then “Yes”. 7. When asked to reset the controller select “No”. 30 Doc# 27-0030UM Rev 1.
TROUBLESHOOTING 8. Now select “Chl 2” and then “scsi Terminator”, and then “Yes”. 9. When asked to reset the controller select “No”. 31 Doc# 27-0030UM Rev 1.
TROUBLESHOOTING 10. Now select “Chl 3” and then “channel Mode”, and finally “Yes”. 11. When asked to reset the controller select “No”. 32 Doc# 27-0030UM Rev 1.
TROUBLESHOOTING 12. Now select “Chl 3” and then “scsi Terminator” and then “Yes”. 11. This time, when asked if you want to reset the controller, select “Yes”. 33 Doc# 27-0030UM Rev 1.
TROUBLESHOOTING Drive Failures With a functioning drive, the Attention and Busy LEDs flash while the controller is booting (after the system is powered on). If no amber activity LED is flashing when the power is turned on, please begin the following troubleshooting procedure. 1. If the drive(s) fails during the initial setup of the RAID, turn off power to the RAID and reboot. Allow the system to come up again and verify that the drives show activity. 2. Ensure the drives are seated securely in the 8X.
TROUBLESHOOTING B. Now select “Auto-Assign Global Spare Drive”. When asked “Enable Auto-Assign Global Spare?” select “Yes”. C. Finally, select “Drive Predictable Failure Mode(SMART)” and then “Detect Only”. When asked “Set Drive SMART Action Mode?” select “Yes”. 35 Doc# 27-0030UM Rev 1.
TROUBLESHOOTING D. Now select “Periodic Auto-Detect Failure Drive Swap Check Time”. E. Select “5 seconds” from the drop-down menu. 36 Doc# 27-0030UM Rev 1.
TROUBLESHOOTING F. When asked “Set Periodic Auto-Detect Failure Drive Swap Check Time?”, select “Yes”. G. Press “Esc” once to return to the previous menu. H. Now select “Controller Parameters” followed by “SDRAM ECC”. 37 Doc# 27-0030UM Rev 1.
TROUBLESHOOTING I. When asked “Enable SDRAM ECC Functionality?” select “Yes”. J. When asked “Do you want to reset the controller now?” select “Yes”. 9ES .O If the drive is still failing after attempting these troubleshooting steps, call the Z Microsystems’ Customer Service Department for further assistance. 38 Doc# 27-0030UM Rev 1.
SCHEMATICS MECHANICAL OUTLINE FOR 8X WARNING: There is a maximum of .18” screw penetration on the underside and side screw hole locations. Only use screws provided. Use of longer screws may result in damage to internal components. 39 Doc# 27-0030UM Rev 1.
Doc# 27-0030UM Rev 1.0 Issued 12/04 40 18.97 18.46 17.64 2.58 1.75 1.75 19.39 6.90 18.19 18.69 4.44 1.18 3.26 2.38 2.06 3.77 1.
APPENDIX SPECIFICATIONS General Display Specifications Enclosure Materials Aluminium 5052 H32, 6061 T6, A380 System Capabilities Eight Storage bays Storage Capacity Up to 3200 GB (each drive ranges from 73-400 GB) Base Options Split-SCSI Bus Dimension (H x W x D) 6.9” H, 18.97” W, 19.39” D Net Weight 51 lbs. (with eight TP7 drives @ 2.5 lbs. each) Power Requirements 90-264 VAC, 1.
APPENDIX REPLACING PARTS If the Z Microsystems Technical Support Engineer determines that the product needs to be replaced, a Customer Service Representative will issue a Return Material Authorization (RMA) number. An RMA number is required to return a product to Z Microsystems, regardless of the reason for the return.
APPENDIX WARRANTIES Standard Warranty -no charge- Z Microsystems’ one-year Standard Warranty includes a 90-day AirSpare Service Plan. This means that if any standard Z Microsystems’ product fails within the first 90 days after shipping, the customer will receive a new replacement. All non-standard* products are covered for one year under Z Microsystems’ Standard Warranty that includes free parts and labor. However, the 90-day AirSpare Plan can be purchased as an additional option for non-standard products.
APPENDIX Z Extended Warranty Z Microsystems’ Extended Warranty Plan provides one and two year extended warranty options under which a Standard Warranty is extended from the end of the first year of the Standard Warranty period. The One-Year Extended Warranty period will begin on the day the Standard Warranty expires and the Two-Year Extended Warranty begins when the One-Year Extended Warranty expires.
APPENDIX Z Preferred Warranty Z Microsystems provides a Preferred Service Plan under which Z Microsystems will repair or replace and return a defective product to the customer within one week of Z Microsystems’ receipt of the defective product.
APPENDIX Z Airspare Warranty Z Microsystems provides an AirSpare Service Plan that will replace a defective product, within the first year of the warranty period, with a new product the following business day.* The AirSpare Service Plan does not cover special order items. A product may be deemed a special order item at the discretion of the Customer Service Department.
APPENDIX Z On-Site Service Z Microsystems also provides on site service and consultation to customers who require Z Microsystems’ technical expertise. 47 Doc# 27-0030UM Rev 1.
APPENDIX Disclaimer Z Microsystems warrants that every product is free from defects in materials, workmanship and conforms to Z Microsystems’ stringent specifications. Z Microsystems calculates the expiration of the warranty period from the date the product is shipped. This means that the ship date on your invoice is your product ship date unless Z Microsystems informs you otherwise.
APPENDIX CUSTOMER SUPPORT NOTE: For image problems, run AUTO SETUP again before consulting this section. In most cases, AUTO SETUP can fix the problems. See the Auto Setup section for details. NOTE: If possible, stay by the computer. The Z Microsystems Technical Support Representative may wish to go through the problem over the telephone. If you are unable to correct the problem yourself, contact: Z Microsystems at: (858) 657-1000 Fax: (858) 657-1001 Website: www.zmicro.
APPENDIX CUSTOMER FEEDBACK We value feedback on our products, their performance, problems found, and welcome all constructive suggestions. Please send such productive information in writing to: Customer Service Z Microsystems 5945 Pacific Center Blvd., Suite 505 San Diego, CA 92121 or www.zmicro.com 50 Doc# 27-0030UM Rev 1.
Z Microsystems, Inc. 5945 Pacific Center Blvd., Suite 505 San Diego, CA 92121 Phone: (858) 657-1000 Fax: (858) 657-1001 Website: www.zmicro.com Copyright 2005 Z Microsystems, Inc.
