StorageTek StreamLine™ SL8500 modular library system User’s Guide Part Number 96154 Revision K
StreamLineTM SL8500 Modular Library System User’s Guide Sun Microsystems, Inc. www.sun.com Submit comments about this document at: http://www.sun.
Copyright 2006 Sun Microsystems, Inc., 4150 Network Circle, Santa Clara, California 95054, U.S.A. All rights reserved. Sun Microsystems, Inc. has intellectual property rights relating to technology that is described in this document. In particular, and without limitation, these intellectual property rights may include one or more of the U.S. patents listed at http://www.sun.com/patents and one or more additional patents or pending patent applications in the U.S. and in other countries.
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Summary of Changes EC Date Revision Description 111906 May 2004 First Initial release 111920 July 2004 Second Refer to this edition for the list of changes 111945 November 2004 Third Refer to this edition for the list of changes 111959 February 2005 Fourth Refer to this edition for the list of changes 111974 May 2005 Fifth Refer to this edition for the list of changes 114119 September 2005 F Refer to this edition for the list of changes 114146 May 2006 H Refer to this edition
vi StreamLine™ SL8500 Modular Library System User's Guide • March 2007 Revision K • 96154
Contents Summary of Changes Contents Figures v vii xvii Tables xix Preface xxi Organization xxi Alert Messages Conventions xxii xxiii Related Publications xxiv Additional Information xxv Sun’s External Web Site xxv Customer Resource Center e-Partners Site Notices xxv xxv xxvii United States FCC Compliance Statement CISPR 22 and EN55022 Warning xxvii Japanese Compliance Statement xxviii 96154 • Revision K xxvii vii
Taiwan Warning Label Statement Internal Code License Statement Safety xxviii xxviii xxxiii Electrostatic Discharge Damage Prevention Fiber-optic Safety xxxiv Laser Product Label xxxiv EN60950-1:2001 Statement Library Safety xxxv xxxv Mechanical Access Door Mechanisms SL8500 Door Interlocks Door Switches xxxvi Smoke Detection xxxvi Fire Suppression xxxvi Service Safety Door Interior Lighting xxxvi xxxvii xxxvii SL8500 Servo Power Interrupt Introduction xxxv xxxv Emergency Robotics Stop
Super DLT 7 Electronics Control Module HBK Card 7 HBC Card 8 HBT Card 8 Robotics Interface Module 8 Redundant HandBots 10 Initialization 10 HandBot Numbering Library Cameras 12 14 Customer Interface Module Keypad 7 14 14 Operator Panel 15 Local Operator Console Remote Operator Console Capacities Elevator 16 16 16 Cartridge Access Port (CAP) Storage Expansion Modules Power 15 16 17 17 Power Consumption Power Configurations 18 18 N+1 Base Power Configuration 2N Power Configura
Operating Firmware 21 Library Management Software 22 Host Software Component 22 ACSLS 22 Library Partitioning 22 Partition Configuration Requirements Hosts and Partitions 23 23 Library Resources and Partitions 23 System Requirements for Library Partitioning Capacities for Partitions Library Specifications 2.
Planning Library Partition Configurations Example 1: one-partition library 35 Example 2: two-partition library 35 Example 3: two-partition library 36 Example 4: three-partition library 36 Example 5: three-partition library 36 Example 6: four-partition library Defining Library Partitions 3.
Dismount Sequence 46 Performing CAP Activities 46 ▼ To open the CAP 47 ▼ To close the CAP 47 Cartridge Slot Locations Importing Cartridges ▼ 49 To import cartridges using the CAP Exporting Cartridges ▼ 48 51 52 To export cartridges using the CAP Using CAPS in a Partitioned Library 52 53 How CAP Reservations Work in a Partitioned Library Overriding a CAP Reservation ▼ 54 To Override a CAP Reservation CAP Release and Override Scenarios Monitoring Library Events Monitoring PTPs 55 55
▼ To locate a drive Moving the Robot ▼ 63 To move the robot, follow these precautions: Mounting a Cartridge ▼ 63 65 To manually mount a cartridge Dismounting a Cartridge Exiting the Library 67 68 T9840/T9940 Drive Display LTO Ultrium Drives Powering-off the Library 68 68 To power-off the library Powering-on the Library 68 71 To power-on the library Maintenance Mode of Operation Left Maintenance Area Right Maintenance Area Cartridge Information 71 72 72 75 Cartridge Requirements 75
LTO Ultrium Cartridge 82 LTO Ultrium Generation 2 (Gen2) Fibre Channel Drives Super DLTtape II 84 VolSafe Cartridges 85 Media Domain and Media ID Cartridge Codes 86 87 Data Cartridge Label Examples 88 Cleaning Cartridges Label Examples 88 Diagnostic Cartridges Label Examples Non-labeled Cartridges LTO Cartridges 91 91 91 Applying Labels to Cartridges ▼ 89 90 Upside Down Cartridges T9x40 Drives 84 91 To apply the label on a cartridge Setting the Write Protect Switch 91 94 Setting
6. Troubleshooting and Diagnostics Troubleshooting the Library Diagnostic Utilities Reports 99 99 102 102 Event Monitors Utilities 103 104 Loading Code 104 Performing Audits 104 Performing Library Self-test Moving Cartridges 105 105 Working with the Search Utility 106 Modifying the CAP Locked Status Copying the MIB Text File 7.
B. Drive Bay Locations Bay Address 125 125 Internal Address 126 HLI-PRC Address System Address 127 128 Manually Locating a Drive Bay ▼ C.
Figures FIGURE 1-1 Library Modules FIGURE 1-2 Base Library with One Storage Expansion Module 4 FIGURE 1-3 HandBot (Detail) FIGURE 1-4 HandBot on the Power Rail) 10 FIGURE 1-5 StreamLine Library Console – HandBot Display FIGURE 1-6 Keypad 14 FIGURE 1-7 CAP 17 FIGURE 1-8 Pass-thru Port 20 FIGURE 2-1 Adding a PTP to an Existing Library Complex FIGURE 3-1 FIGURE 4-1 FIGURE 4-2 3 9 13 33 StreamLine Library Console – Dual TCP/IP Properties 41 CAP A Unlocked 47 StreamLine Library Console
FIGURE 4-11 AC PDU 69 FIGURE 4-12 AC PDU and DC Power Supply Locations 70 FIGURE 4-13 FIGURE 5-1 StreamLine Library Console – Service Safety Door 73 A T9840 Cartridge 78 FIGURE 5-2 A T9940 Cartridge 80 FIGURE 5-3 A T10000 Cartridge 82 FIGURE 5-4 An LTO Ultrium Cartridge 84 FIGURE 5-5 Data Cartridges Label Examples FIGURE 5-6 Cleaning Cartridges Label Examples 89 FIGURE 5-7 Diagnostic Cartridges Label Examples FIGURE 5-8 Applying Cartridge Label to SDLT Cartridge 92 FIGURE 5-9 Applying C
Tables TABLE 1-1 Data Cartridge Capacity TABLE 1-2 Supported Drives TABLE 1-3 LTO Drive Backward Readability TABLE 1-4 Keypad Switches, Buttons, and Indicators TABLE 1-5 SL8500 Capacity Variations TABLE 1-6 PTP Assembly – Physical Characteristics 21 TABLE 1-7 Partition Data Cartridge Capacities TABLE 1-8 Library Specifications TABLE 2-1 Library Configuration Entries TABLE 2-2 Drive Configuration Entries 29 TABLE 2-3 Adding a Library to the Left 32 TABLE 2-4 Adding a Library to the Ri
TABLE A-1 Reserved Slots 110 TABLE A-2 Cartridge Locations (1 of 3) 119 TABLE A-3 Cartridge Locations (2 of 3) 120 TABLE A-4 Cartridge Locations (3 of 3) 121 TABLE A-5 Rail Numbering 122 TABLE B-1 Drive Bay Address TABLE B-2 Firmware Drive Address TABLE B-3 Host Software Drive Address TABLE C-1 Trap/Notification Levels TABLE C-2 Trap Severity Codes 125 127 128 136 137 xx StreamLine™ SL8500 Modular Library System User's Guide • March 2007 Revision K • 96154
Preface This guide, while intended primarily for users of the library, also contains information that can be used by system administrators. Most of the information pertains to the library hardware and related operations. For specific drive information or for clientgenerated software commands and console messages, refer to your drive or software documentation. Organization The organization of this guide is: Chapter 1 “Introduction” provides an overview of the SL8500 modular library system.
Alert Messages Alert messages call your attention to information that is especially important or that has a unique relationship to the main text or graphic. Note – A note provides additional information that is of special interest. A note might point out exceptions to rules or procedures. A note usually, but not always, follows the information to which it pertains.
Conventions Typographical conventions highlight special words, phrases, and actions in this publication. Item Example Description of Convention Buttons MENU Font and capitalization follows label on product Commands Mode Select Initial cap Document titles System Assurance Guide Italic font Emphasis not or must Italic font File names fsc.
Related Publications The following publications that relate to the SL8500 Tape Library are listed below.
Additional Information Sun Microsystems, Inc. (Sun) offers several methods for you to obtain additional information. Sun’s External Web Site Sun’s external Web site provides marketing, product, event, corporate, and service information. The external Web site is accessible to anyone with a Web browser and an Internet connection. The URL for the Sun external Web site is: http://www.sun.
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Notices Please read the following compliance and warning statements for this product. Caution – Potential equipment damage: Cables that connect peripherals must be shielded and grounded; refer to descriptions in the cable instruction manuals. Operation of this equipment with cables that are not shielded and not correctly grounded might result in interference to radio and TV reception. Changes or modifications to this equipment that are not expressly approved in advance by StorageTek will void the warranty.
Japanese Compliance Statement The following compliance statement in Japanese pertains to VCCI EMI regulations: English translation: This is a Class A product based on the Technical Requirement of the Voluntary Control Council for Interference by Information Technology (VCCI). In a domestic environment, this product may cause radio interference, in which case the user may be required to take corrective actions.
NOTICE INTERNAL CODE LICENSE PLEASE READ THIS NOTICE CAREFULLY BEFORE INSTALLING AND OPERATING THIS EQUIPMENT. THIS NOTICE IS A LEGAL AGREEMENT BETWEEN YOU (EITHER AN INDIVIDUAL OR ENTITY), THE END USER, AND STORAGE TECHNOLOGY CORPORATION (“STORAGETEK”), THE MANUFACTURER OF THE EQUIPMENT. BY OPENING THE PACKAGE AND ACCEPTING AND USING ANY UNIT OF EQUIPMENT DESCRIBED IN THIS DOCUMENT, YOU AGREE TO BECOME BOUND BY THE TERMS OF THIS AGREEMENT.
3. StorageTek hereby grants you, the end user of the 1. Definitions: The following terms are defined as Equipment, a personal, nontransferable (except as followed: permitted in the transfer terms below), a.
Any such transfer by you is automatically (without 5. Nothing in the license set forth above or in this further action on the part of either party) expressly entire Notice shall convey, in any manner, to you subject to all the terms and conditions of this Notice any license to or title to or other right to use any passing in full to the party to whom such Maintenance code, or any copy of such Maintenance Equipment is transferred, and such transferee Code.
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Safety The following pages describe common practices concerning electrostatic discharge, fiber optics, and library safety. Electrostatic Discharge Damage Prevention Before you touch any internal components in the library, including drives, you must take precautions against electrostatic discharge (ESD). Caution – Components are sensitive to static electricity: Even a small electrostatic discharge can damage an electrical component that is inside the library.
Fiber-optic Safety Warning – Possible Physical Injury. '[ G J C \C TF . Never look directly into a fiber-optic cable, a fiber-optic connector, or a laser transceiver module. Hazardous conditions might exist from laser power levels that are capable of causing injury to the eye. Be especially careful when using optical instruments with this equipment. Such instruments might increase the likelihood of eye injury. The laser transceivers in fiber-optic equipment can pose dangers to personal safety.
EN60950-1:2001 Statement The following statement pertains to products that require a ground connection at the wall outlet. Norway: Apparatet må tilkoples jordet stikkontakt Finland: Laite on liitettävä suojamaadoituskoskettimilla varustettuun pistorasiaan Sweden: Apparaten skall anslutas till jordat uttag Denmark: For tilsluting af de øvrige ledere, se medfølgende installationsvejledning Library Safety It is essential that safety procedures are followed.
When two libraries are connected by a pass-thru port (PTP), entering the interior of either library automatically suspends the pass-thru operations in the two libraries. Operations also stop within the library with the open door, while the other library’s operation continues.
Service Safety Door The optional service safety door is a sliding door that is activated by the maintenance key. This maintenance key is controlled only by service representatives and is used when a failing component in the front of the library needs to be replaced. The service safety door moves either to the left or right, depending upon which maintenance lock is opened.
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CHAPTER 1 Introduction This chapter introduces the major hardware components and provides the library specifications for the StreamLineTM SL8500 modular library system, which is referred to as the SL8500 library or just the “library” throughout this manual. For software information and drive information, refer to the publications that pertain to these specific topics. The library is a robotic system that mounts cartridges into storage slots or into drives for read/write operations.
Library Overview Single Physical SL8500 Library—Base The minimum SL8500 library configuration is composed of: ■ ■ ■ ■ ■ ■ ■ A Drive and Electronics Module, containing from four to 64 tape drives and the controlling circuit cards for the library One Robotics Interface Module, containing up to 800 cartridge storage slots Multiple HandBots (four – eight) that service four rails. They move horizontally along rails and vertically along their individual Z axes.
Library Modules FIGURE 1-1 Library Modules 1 6 5 2 3 4 1. Drive and electronics module 2. Robotics interface module 3. Storage expansion module 4. CAPs A and B (shown on front, right door) 5. Left front door 6. Customer Interface Module Library Modules The base library consists of three modules: 1. Drive and Electronics Module 2. Robotics Interface Module 3. Customer Interface Module Besides the three modules, up to three Storage Expansion Modules may be added per library to increase capacity.
Library Modules With a PTP installed between two or more libraries, all libraries can share their cartridges and effectively act as a single system. FIGURE 1-2 Base Library with One Storage Expansion Module 6 12 13 14 X X E 11 1 2 10 9 8 X 7 4 5 X E 3 6 L203_054 1. 2. 3. 4. 5. 6. 7. Cartridge Access Ports (2) Caps Facade Operator Panel (Optional) Icey Pad Customer Interface Module Storage Expansion Module Robotics Interface Module PTP (Pass Through Port) Drive Electronics Module 8. 9.
Drive and Electronics Module Expansion Modules TABLE 1-1 Data Cartridge Capacity (Continued) Module Type Cartridge Capacity First storage expansion module 3,176 Second storage expansion module 4,904 Third storage expansion module 6,632 Fourth storage expansion module 8,360 Fifth storage expansion module 10,088 1 2 There are no cartridge storage locations in the Drive and Electronics Module. The Customer Interface Module contains 198 storage slots for cleaning and diagnostic cartridges.
Drive and Electronics Module The following table lists the supported vendors, drives types, and interfaces.
Drive and Electronics Module LTO Ultrium Ultrium Linear Tape-Open (LTO) technology was developed jointly by HewlettPackard (HP), IBM, and Seagate to enable data interchange among different LTO Ultrium tape drive vendors. LTO is an “open format” technology, which means that users have multiple sources of product and media. The “open” nature of LTO technology enables compatibility between the three different vendors.
Robotics Interface Module Firmware Versions Flash memory holds both the most recently activated firmware version and the previous firmware version. Therefore, if there is a requirement to return machine control to a previous version, a service representative merely re-activates the previous version and places the now-deactivated version into the “previous” state. Features When features are added to a library, they are tracked to the machine’s serial number3.
Robotics Interface Module ■ ■ ■ ■ ■ A A A A A Z-mechanism for vertical motion of the hand wrist-mechanism for lateral or horizontal motion bar-code scanner for both targeting and reading cartridge labels proximity sensor for detection of empty slots and unlabeled cartridges belt-driven gripper mechanism for gripping the sides of the cartridges Important: Because of the four individual rails, each robotic assembly is considered a library storage module (LSM).
Robotics Interface Module FIGURE 1-4 HandBot on the Power Rail) Redundant HandBots Make sure that the service representative completes the following are prerequisite to the operation of the redundant HandBots (two HandBots per rail): 1. Install the Service Safety Door 2. Upgrade the HandBot assemblies 3. Upgrade the library firmware (FRS 2.50 or later) 4. Upgrade the HBS assemblies; these have an “X” on the upper left of the assembly 5. Upgrade the HBN card 6. HBQ rail terminator cards 7.
Robotics Interface Module Note – If there are multiple HandBots, each HandBot attempts initialization through the following sequence. If a failure is encountered in one HandBot, that HandBot is flagged as defective. Initialization continues for the other HandBots and, after they are successfully initialized, the defective HandBot is pushed into the maintenance area for replacement. 1. Logic/controller cards initialize (HBC, HBB). 2.
Robotics Interface Module 10. HandBots move to an empty slot detection area (the slot under the bar code insert, in the 3-cell array at the front of the customer interface module) to verify proximity sensor accuracy. During normal operation, if an empty slot is detected, the “empty slot detector” sensor is activated; non-labeled cartridges are also detected. 11. Belt-driven reach mechanism initializes by a wrist motion, pointing the hand to an aisle position, and reach components are then verified. 12.
Robotics Interface Module Note – Side numbers for HandBots are numbered according to their end stops: 1 (left HandBot stop) and 2 (right HandBot stop). 5. Row number – Numbered consecutively, from the top down Note – Because HandBot hands are not storage slots, their row numbering is 0.
Library Cameras Library Cameras An Ethernet-based library camera system (WebCam) with monitoring software are optional features of the SL8500 library. The cameras allows you to remotely see the inside of their SL8500 library. The WebCam attaches to a 10Base-T, 100Base-T Ethernet connection and provides remote, high-quality, audio and video. This feature contains two cameras that mount in the upper frame of the front access door-one on each side of the library.
Customer Interface Module The keypad has the following buttons, switches, and indicators: TABLE 1-4 Keypad Switches, Buttons, and Indicators Emergency robotics stop switch Actuate the emergency robotics stop switch to disconnect DC power to the power rails. When it is safe to restore power, press the switch to restore power to the rails. CAP A button Press to open and close CAP A. CAP B button Press to open and close CAP B.
Customer Interface Module Remote Operator Console The remote operator console is a standard feature that displays the operator panel application on a personal computer (PC). A CD containing the Library Console software is supplied with each library that you can use to install the application. Capacities A basic library can store up to 1,448 data cartridges. This total does not include cartridges in the cartridge access port (CAP) or the reserved slots.
Storage Expansion Modules Note – A CAP will not operate unless the library is in the automated mode. FIGURE 1-7 CAP 1 2 1 3 2 4 3 4 R a ils 3 CAP M a g az in e The CAP spans across three rails—2, 3, and 4 (LSMs 1, 2, and 3). Storage Expansion Modules Besides the basic configuration, up to five Storage Expansion Modules may be added per library to increase capacity. These expansion modules are installed between the Robotics Interface Module and the Customer Interface Module.
Power ■ ■ The two AC power grids distribute 220 VAC to the different Load Sharing Power Supplies, Electronics Control Module (ECM), and accessory racks. The three DC power grids supply 48 VDC to the tape drives, robots, and front frame components. ■ ■ ■ The Drive Power Grid supports up to 64 tape drives (with the proper number of Load Sharing Power Supplies).
Library Complex ■ ■ The system PDU, connected directly to the branch circuit, provides AC power to three DC power grids and the electronics control module. The N+1 PDU supplies added +48 VDC load sharing power to each of the three DC power grids and an extra AC-to-DC power supply for the electronics control module.
Library Complex Pass-thru Ports A PTP is an electro-mechanical device that allows one Library Storage Module (LSM) to pass a cartridge to another library storage module within the same complex. For example: If an operating system issues a mount request, and all the tape drives are busy in that LSM and library, the PTP can pass the cartridge to another library where an idle tape drive can satisfy the mount request. There are eight PTP locations in an SL8500 library, two locations per rail (or LSM).
Embedded Firmware All SL8500 libraries come equipped and ready for the addition of the PTP frame—no additional walls are needed on existing libraries. The software applications—ACSLS and HSCsupport PTP operations. Physical characteristics for the PTP assembly are listed in TABLE 1-6. TABLE 1-6 PTP Assembly – Physical Characteristics Height 231 cm (91 in.) Width 17.2 cm (6.76 in.) Depth 150.8 cm (59.4 in.
Library Management Software Library Management Software The library management software controls the library hardware to mount and dismount cartridges on drives and move the robot. When the library is in automated mode, these operations occur without manual intervention. The software determines the location of the cartridge by accessing the audit data uploaded from the library. The software then allocates the drive to receive the cartridge.
Library Partitioning Partition Configuration Requirements Only a single library can be partitioned. All pass-thru ports (PTPs) must be disabled before partitioning can be enabled. A library complex with functional PTPs cannot be partitioned (see “Library Complex” on page 19 for details about library complexes). The smallest unit of measure for a partition is a rail, and a partition can consist of one to four rails.
Library Partitioning System Requirements for Library Partitioning Note – Library partitioning is a licensed feature which must be enabled by your Sun service representative. Following are minimum system requirements for library partitioning: ■ SL8500 firmware version 3.7x ■ StreamLine Library Console version 3.25 ■ ACSLS version 7.1/7.1.1 with PUT 0701 (Solaris on SPARC) ■ ACSLS HA 2.0 with PTF6514766 ■ HSC 6.1 with current PTFs ■ NCS, ExPR, VTCS versions 6.1 ■ ExLM version 6.
Library Specifications Library Specifications TABLE 1-8 Library Specifications Physical • Hmeight • Width • Depth (Base Library) ■ With 1 expansion module ■ With 2 expansion modules ■ With 3 expansion modules 2.37 m (236.6 cm) or 7.76 ft (93.15 in.) 1.7 m (170.8 cm) or 5.6 ft (67.25 in.) 2.8 m (276.9 cm) or 9.1 ft (109 in.) 3.7 m (372.1 cm) or 12.2 ft (146.5 in.) 4.7 m (467.4 cm) or 15.3 ft (184 in.) 5.6 m (562.6 cm) or 18.5 ft (221.5 in.
Library Specifications TABLE 1-8 Library Specifications (Continued) Physical Tape Drive Weights without Tray Tape Drive Weights with Drive Tray • • • • • T9840 = 8.2 kg (18.0 lb) T9940 = 11 kg (24.3 lb) IBM LTO = 6.9 kg (15 lb) HP LTO = 6.9 kg (15 lb) T9840 = 3.9 kg (8.5 lb) T9940 = 6.8 kg (15.0 lb) IBM LTO = 2.5 kg (5.5 lb) HP LTO = 2.5 kg (5.5 lb) Drive Tray = 4.3 kg (9.5 lb) • Cartridge Tape Weights are approximately 227 g (8.0 oz) or 0.227 kg (0.
2 CHAPTER Configuration Information This chapter describes how to verify the library and drives configuration entries for operation. Some configuration values, such as drive locations, capacity, and drive types are set through an automatic configuration process that occurs during an IPL. However, before the library is fully operational, some of the configuration values must be verified and entered manually.
Activating Password Activating Password If you are logging on to the Library Console for the first time you must activate your user account (admin) with an activation password. The Library Console security system requires activation of your site user account with an activation password. This activation password is valid for one time use only. After the initial login with the activation password, the system prompts you to setup a new password for the user account.
Dynamic World Wide Name Complete or verify the following fields to make the library and the drives operational: TABLE 2-1 Library Configuration Entries Fields Valid Values Description Transition State Online Offline Forced offline Online indicates that the library is available for operation. Offline completes all outstanding jobs for the drive before taking it offline. Forced offline (not recommended) immediately varies the drive offline; all outstanding jobs receive a device failure error.
Upgrading Firmware Caution – Changing the dWWN feature must be coordinated with the system administrator. The feature is usually enabled at installation time. A record of the configuration should be kept; this is not only something that should always be done, but it absolutely essential with the dWWN feature to eliminate system issues in the case of an failure. Caution – System problems: When enabling dWWN, all drives must be at the proper firmware level.
Upgrading the Remote Library Console Upgrading firmware is a three-step process: 1. Download the firmware package 2. Activate the downloaded firmware currently residing in the library complex 3. Reboot the library to make the firmware operational Note – The library has two versions of the image file residing in the flash memory. After the library completes the reboot process, the latest image becomes active and the earlier version that serves as a backup may be restored if required.
PTP Configuration FIGURE 2-1 on page 33 illustrates the concept of home and away libraries. Nondisruptive Installation Installing PTPs from right to left has several advantages: ■ Existing libraries can remain operational while the PTP frame is attached to them during the installation of the adjacent library. ■ No rebooting of HSC or ACSLS is required. ■ Mount requests continue as normal in the first library (or existing library complex).
PTP Configuration Perform audits in a specific sequence to avoid loss or mismatch of VOLIDs. first audit the library with the highest numbered LSMs. The audit process must proceed sequentially from left-to-right, as shown in TABLE 2-4. Audit the newly added library (lowest numbered LSM) last.
Configuring Library Partitions PTP Addressing Scheme The following terms and definitions apply to PTP operations: Home Library: For two libraries connected by PTPs, the home library is the library supplying power and signals to the PTP through the left side of the Drive and Electronics Module, as viewed from the front of both libraries. Away Library: For two libraries connected by PTPs, the away library is the library on the left side of the home library as viewed from the front of both libraries.
Configuring Library Partitions Planning Library Partition Configurations Library partitioning requires careful planning, a thorough knowledge of library wall and slot mapping, and expertise in configuring and administering ACSLS and HSC host software applications. There must be clear communication among all parties involved, including system programmers and administrators, library operators, and your Sun service representative.
Configuring Library Partitions Example 3: two-partition library Rail Library C 1 2 Partition 2, Host A (HSC) 3 4 Partition 3, Host B (HSC) ■ Partition 2 is controlled by an HSC host. ■ Partition 3 is controlled by a second HSC host. ■ Rails 1 and 3 are unassigned and therefore not available for use.
Configuring Library Partitions Example 6: four-partition library Rail Library E 1 Partition 1, Host A (ACSLS) 2 Partition 2, Host B (HSC) 3 Partition 3, Host C (HSC) 4 Partition 4, Host D (ACSLS) ■ Partition 1 is controlled by an ACSLS host. ■ Partition 2 is controlled by an HSC host. ■ Partition 3 is controlled by a second HSC host. ■ Partition 4 is controlled by a second ASCLS host.
Configuring Library Partitions ■ Select Cancel to cancel the updates and return to Step 2. 4. All library hosts must now be configured to activate these updates. See the ACSLS and HSC documentation for details. ▼ To Remove Partitions Note – It is recommended that you quiesce the library to all hosts before beginning this procedure. See the ACSLS and HSC documentation for details. 1. Select Tools > Partitions. 2.
CHAPTER 3 Host to Library Communications This chapter describes host and server support, the connections from the library to the server. Host Interfaces Host interface connections to the library are done with one of two methods: ■ TCP/IP protocol over an Ethernet 10/100-baseT physical interface. ■ Fibre Channel physical interface using SCSI commands and protocol. TCP/IP The SL8500 library uses TCP/IP protocol over an Ethernet physical interface to manage and communicate with the library.
Host Interfaces Figure 1. TCP/IP Connections 1. HBC card (library controller) 2. Port 2B—primary TCP/IP host connection 3. Port 2A—secondary dual TCP/IP host connection 4. Electronics control module (ECM) Note: The other two Ethernet connections—Ports 1A and 1B—are reserved and for library-to-library communications for the pass-thru ports.
Host Interfaces An example of how dual TCP/IP information appears on the operator panel is shown in FIGURE 3-1. FIGURE 3-1 StreamLine Library Console – Dual TCP/IP Properties Definitions and Terminology The SL8500 has Dual TCP/IP—two public network interfaces: the one previously used for TCP/IP—Port 2B on the HBC card—and a second one on Port 2A of the HBC card. This feature requires FRS_3.08 or higher library microcode.
Library Management Software ■ ■ ■ ■ ■ ■ Mbps—megabits per second, a unit of measure for data transfer speed (a megabit is equal to one million bits). Newer versions of Ethernet, called Gig-E or 1000Base-T support data transfers of 1 gigabit (1,000 Mbps). Multi-homed—the host system contains more than one network interface—this does not imply redundancy. Netmask:—also known as network mask or subnet mask.
Library Management Software Note – The same Sun StorageTek library management software currently used by the customer today can be upgraded to support the SL8500 library. Nearline Control Solutions Some of the Sun suite of Nearline Control Solutions (NCS) software products are described in the sections below. Client System Component MVS/CSC provides client functions and communications between an MVS host and the Library Control System (LCS) or server on a non-MVS host.
Library Management Software ■ Intercept mount and dismount messages ■ Receive requests from the interface and translates them into commands HSC resides within the MVS host, but is invisible to the actual operating system. Versions of HSC that support library complex operation are: ■ HSC 6.0 (with additional PTFs) or higher ■ HSC 6.1 with Near Continuous Operation (NCO) Caution – For customers using HSC 6.
CHAPTER 4 Library Operation The library has three modes of operation, automated, manual, and maintenance. These modes are defined and explained in the following sections. Automated Mode of Operation The automated mode of operation is active when a library system or library complex is automatically mounting/dismounting cartridges without physical intervention by a person.
Automated Mode of Operation 4. The host command is translated by the library controller into motion commands for the robot. 5. The cartridge is taken from its slot and placed in the drive. 6. The library returns status to the host that the mount operation is completed. 7. The drive then performs the read/write activity directed by the host. Dismount Sequence A simplified dismount sequence involves the following steps: 1. A host requests that a specific VOLID be dismounted from a drive. 2.
Automated Mode of Operation FIGURE 4-1 CAP A Unlocked 1 2 L203_473 1. CAP slot 2. Three magazines with 13 slots each ▼ To open the CAP 1. Logon to the StreamLine Library Console and select Tools > Utilities. 2. Select the CAP and then change the Locked status to False, and then select Apply. See the online help documentation accessible through the Library Console application.
Automated Mode of Operation Note – The above action causes the CAP to rotate inward for robotic access. Caution – Possible Equipment Damage. DO NOT manually force the CAP to open or close. 2. From the StreamLine Library Console, select Tools > Utilities. 3. Select the CAP and then change the Locked status to False, and then select Apply. See the online help documentation accessible through the Library Console application.
Automated Mode of Operation An example of how this notation appears on the operator panel is shown in FIGURE 4-2. FIGURE 4-2 StreamLine Library Console – CAP Importing Cartridges When a cartridge is imported, the VOLID is read by the HandBot hand’s bar-code line scanner and the cartridge is assigned a home slot by the library controller or mounted on a drive, depending upon the purpose for which it was imported.
Automated Mode of Operation FIGURE 4-3 Placement of Cartridges with the Magazine Inside the CAP 2 1 3 L203_449 1. Customer label (9x40 only) 2. Magazine slots 3.
Automated Mode of Operation FIGURE 4-4 Placement of Cartridges with the Magazine Outside the CAP 2 3 1 4 L203_474 1. CAP 2. CAP magazine removed 3. Magazine slots 4. Inserting cartridge with hub down When a CAP is in automated mode, it is unlocked unless it is currently being used to import cartridges. ▼ To import cartridges using the CAP 1. Make sure that the CAP is unlocked (see TABLE 1-4 on page 15 for a description of CAP indicators). 2.
Automated Mode of Operation Note – Cartridges may be placed in any CAP slot, in any order; the library audits all CAP slots when the CAP door closes. Caution – Possible Media Damage. While cartridges that do not contain external labels or are placed upside-down can be entered, this is not advisable. It presents problems when an audit is performed. Likewise, cartridges that contain unreadable or damaged labels should not be entered. 4.
Automated Mode of Operation 4. With the CAP open, remove the exported cartridge either by removing the cartridges from the magazine inside the CAP, or by removing the magazine from the CAP and then taking the cartridges from the magazine outside the CAP. If you remove the magazine, replace the empty magazine inside the appropriate CAP (CAP A or B). 5. Press the appropriate CAP Unlocked button (CAP A or CAP B) on the operator key pad. Caution – Possible Equipment Damage.
Automated Mode of Operation How CAP Reservations Work in a Partitioned Library In a partitioned library, CAPs are shared by all partitions. When entering or ejecting cartridges, a partition reserves the CAP for its exclusive use. Before the CAP can be made available to other partitions, the host must complete the enter or eject operation and leave the CAP empty and in an unreserved state.
Automated Mode of Operation ▼ To Override a CAP Reservation Note – You must follow all steps in this procedure. If you do not complete the procedure, the CAP could be left unavailable to all partitions, and/or cartridges assigned to one partition could be entered into another partition. 1. At the SLConsole, select Tools > Diagnostics. 2. On the device tree, expand the CAP Folder. 3. Select the CAP whose reservation you want to override (unreserve).
Automated Mode of Operation Scenario 1—CAP reservation released by the ACSLS host Note – This illustrates how a CAP reservation is released by the host in normal operations. 1. Partition 1, Host 1 (ACSLS) is ejecting cartridges through CAP A. ■ CAP A is reserved to Partition 1, Host 1. ■ Cartridges belonging to Partition 1, Host 1 are contained in CAP A. 2. Partition 2, Host 2 requests to enter cartridges.
Automated Mode of Operation 5. The library operator uses the SLConsole to unlock the CAP. 6. The library operator opens the CAP, verifies that it is empty, and then closes the CAP. ■ The library locks the CAP and audits it to verify that it is empty. ■ The library releases the CAP reservation. The CAP is available to all partitions. 7. Partition 2, Host 2 must resubmit the enter request. ■ CAP A is reserved to Partition 2, Host 2.
Automated Mode of Operation Monitoring PTPs You can monitor the libraries in a complex using the StreamLine Library Console. To use the Library Console in a library complex, you must open a separate session for each library in the complex. Note – You can have up to five Library Console sessions running for a library. After you log on to a Library Console session, the application automatically detects a PTP device if the library is in a complex.
Manual Mode of Operation Note – You MUST use cleaning cartridges whose media types are compatible with the drive types in the library. See TABLE 5-6 on page 87 for cartridge codes. Manual Cleaning: Use the library management software to perform a manual clean. Refer to the software publication for command syntax. Cleaning cartridges have a limited life span. Refer to your tape drive’s publication for the recommended use and life of the drive’s cleaning cartridge.
Manual Mode of Operation ■ ■ ■ ■ ■ ■ ■ “Entering the Library” “Locating a Cartridge and Drive” “Moving the Robot” “Mounting a Cartridge” “Dismounting a Cartridge” “Exiting the Library” “Placing the Drives to Online” Precautions When you enter a library to manually mount and dismount cartridges, you must strictly observe safety precautions and pay attention to the physical space restrictions. Safety Precautions In manual mode, you must observe the following safety precautions.
Manual Mode of Operation The library remains offline until you issue a command to place the library online. Determining the Library is Not in Automatic Mode The following conditions indicate that the library is not functioning in automatic mode: ■ ■ ■ One or both the library access doors are open. The robot does not automatically mount and dismount cartridges. The device tree in the StreamLine Library Console indicates that there is a problem with the library.
Manual Mode of Operation FIGURE 4-6 Library Front View (Access Doors Open) L203_563 1 2 3 1. Left access door 2. Robots 3. Right access door ▼ To open the door 1. Insert the key and unlock the access door. 2. Pull the paddle handle to activate the opening mechanism and open the access door. Opening the access door activates a switch, which automatically causes a software interrupt and stops the robot.
Manual Mode of Operation ▼ To locate a cartridge 1. Logon to the StreamLine Library Console. 2. Select Tools > Utilities and then select the Search tab. 3. From the pull-down menu select Cartridge Location as the Search Type. 4. Enter the VOLID of the cartridge you are trying to locate. 5. Select the Requester (see notes below) as the default from the pull-down menu. 6. Select the Cartridge Type (data, clean, unreadable label, duplicate label). 7. Select Search button from the top right corner.
Manual Mode of Operation Warning – Possible Physical Injury. If all four HandBots are parked near each other, before you enter the library, move the HandBots out of your way one at a time starting at the lowest rail. You could trip over the HandBots on the lower rails or injure your head with the HandBots on the upper rails. 3. Do not touch any lubricated parts. 4. Hold the HandBot carriage handle to push or pull as shown in FIGURE 4-7 on page 64. 5. The HandBot should move freely.
Manual Mode of Operation Mounting a Cartridge FIGURE 4-8 Drive Panel 1 L203 566 1. Drive bay ▼ To manually mount a cartridge 1. Whether you manually insert a T9x40 cartridge or an LTO Ultrium cartridge, the VOLID label must be facing you, with the numeric characters C DQXG the bar code. 2. Do not force the cartridge into the tape drive. If you feel some resistance as you insert the cartridge, make sure you are installing the cartridge into the appropriate tape drive. 3.
Manual Mode of Operation FIGURE 4-9 Manually Inserting a Cartridge L203_472 For more information on manually mounting a cartridge into a drive, refer to the relevant tape drive publication. Dismounting a Cartridge All T9x40 and LTO Ultrium tape drives have a unload button on the operator panel. 1. Make sure that the tape drive is not in use by the system. 2. Press the UNLOAD switch. One of the following conditions occurs: ■ ■ After the tape rewinds, the cartridge is ejected from the drive.
Manual Mode of Operation Exiting the Library Before you leave the library, make sure that no tools or foreign objects are left, and no cartridges are outside the cartridge slots. Then: 1. Return the cartridges that your removed to do a manual mount/dismount to their slots. 2. Step outside the library. Warning – Possible Physical Injury. Before you close the library access door, look inside the library and ask in a loud voice if anyone is inside the library. 3. Close the front access door.
Powering-off the Library Placing the Drives to Online The following pages describe how to varying the drives online: T9840/T9940 Drive Display To verify that the T9840/T9940 drives are ready and online, press the MENU switch—the display should now read Online. If the drive displays Offline, press the SELECT switch once to place it online. ■ ■ ■ If the drive message indicates Online, the transition to online completed.
Powering-off the Library 4. Make sure that the drives are empty by verifying the drive state using the StreamLine Library Console. Note – Refer to the online help documentation accessible through the Library Console application. 5. Open the rear doors of the library. 6. Locate the power distribution unit (PDU) and move the system power-off/on switch to the OFF position (0). Note – If the library has a 2N power configuration, you must switch off the system power on both the PDUs.
Powering-off the Library FIGURE 4-12 AC PDU and DC Power Supply Locations From left to right: 1. Optional switches or hubs (1 – 4) 2. Drive locations/numbering (1 – 64) 3. DC power supplies (1 – 24) 4. Rail Power enable breakers (numbered 1 and 2, above DC supplies) 5.
Powering-on the Library Powering-on the Library ▼ To power-on the library 1. Close and lock the front access door if the doors are open. Note – If you DO NOT want to power-on the robots, CAPs, and the elevators, leave the doors open. 2. Move the system power-off/on switch to ON (1) position. Note – If the library has a 2N power configuration, you must switch on the system power on both the PDUs. See FIGURE 4-11 on page 69 and FIGURE 4-12 on page 70 for detailed illustrations.
Maintenance Mode of Operation inhibited until the maintenance activity is completed. The reserved slots on the other side of the service area may still be accessed if the service safety door is not engaged on that side as well. After the maintenance activity is completed, the access door is closed and locked and the service safety door moves to the center, clearing the area for HandBot operations. The HandBots then resume their full service.
Maintenance Mode of Operation The following sample screen is an example of the Library Console displaying the service safety door feature.
Maintenance Mode of Operation 74 StreamLine™ SL8500 Modular Library System User's Guide • March 2007 Revision K • 96154
CHAPTER 5 Cartridge Information This chapter describes how to handle, inspect, and maintain cartridges. Cartridge Requirements Cartridges must meet specifications defined in American National Standard Magnetic Tape and Cartridge for Information Interchange. Refer to your drive vendor’s publication and Web site for specific cartridge requirements and specifications. Colored cartridges are approved only if the measured reflection density is greater than 0.
Handling a Cartridge For technical questions, contact Sun StorageTek Sales Support at: ■ ■ Phone: 1.800.275.4785 E-mail: sales_support@storagetek.co Handling a Cartridge Improper handling of cartridges can result in a loss of data or damage to a library component. Improper handling of cartridges can result in a loss of data or damage to a machine component. To handle a cartridge correctly: ■ Do not carry several cartridges loosely in a container.
Inspecting and Identifying a Cartridge StorageTek Cartridges The T9840 and T9940 Tape Drives use a cartridge tape that is the same physical size; however, they are not interchangeable. The T10000 data cartridge can be used only in a T10000 tape drive, and the T10000 tape drive accepts no other type of cartridge. T9840 Cartridge The T9840 data cartridge has two reels between which the tape travels (FIGURE 5-1). It does not have a leader block. It cannot be used in a T9940 or LTO Ultrium tape drive.
Inspecting and Identifying a Cartridge TABLE 5-1 T9840 Cartridge Tape Specifications Storage (archive) +15° to +25°C (+59° to +77°F) Shipping -23° to +49°C (-10° to +120°F) Wet bulb maximum 26°C (78°F) FIGURE 5-1 A T9840 Cartridge 2 3 1 WRITE PROTECT 4 7 5 6 REAR VIEW 8 4 3 9 BOTTOM VIEW 1. Manufacturer’s label 2. Customer’s label 3. Tape access door 4. Write-protect switch 5. Finger grips FRONT VIEW L203 453 6. VOLID label 7.
Inspecting and Identifying a Cartridge T9940 Cartridge The T9940 cartridge has a single reel and a leader block that the T9940 tape drive uses to move the tape across the tape drive head (FIGURE 5-2). A T9940 cartridge cannot be used in a T9840 or LTO Ultrium tape drive. The StorageTek 9940 data cartridge was designed to store up to 200 gigabytes of uncompressed data, or up to 400 gigabytes with 2:1 data compression, on a single cartridge.
Inspecting and Identifying a Cartridge A T9940 Cartridge FIGURE 5-2 1 3 2 4 5 6 6 5 REAR VIEW BOTTOM VIEW 8 7 7 FRONT VIEW 1. 2. 3. 4. Manufacturer’s label (yellow for VolSafe) Customer’s label Manufacturer’s part ID Media ID label (P=data, W=cleaning) L203 454 5. 6. 7. 8. VOLID label Finger grips Tape leader block Write-protect switch (yellow for VolSafe) T10000 Data Cartridges Optimized for high capacity, the T10000 data cartridges use a single reel hub to maximize performance.
Inspecting and Identifying a Cartridge • Diagnostic • Cleaning There are two types of data cartridges (see FIGURE 5-3 to identify these cartridges); standard (500 GB) and sport (120 GB). These cartridges are under warranty for 10,000 (ten-thousand) mounts. Cleaning cartridges clean the tape path and read/write head up to 100 times, after which, the tape drive rejects the cartridge. Important: After 15,000 mounts, a tape drive Y KNN PQV accept the cartridge.
Inspecting and Identifying a Cartridge A T10000 Cartridge FIGURE 5-3 Rear View 1 1. Cartridge label area on the rear of the cartridge (shown with a label in place) 2 Bottom View 2. Leader access door 3. Hub 3 5 4 Front View 4. Write protect switch (The arrow indicates the direction in which you move the switch to write protect the cartridge.
Inspecting and Identifying a Cartridge LTO Ultrium tapes use a single reel cartridge to maximize capacity that makes them ideal for backup, restore, and archive applications. Note – There is a universal cleaning cartridge that can be used to clean LTO tape drives. LTO Generation 2 technology stores up to 200 gigabytes of uncompressed data on a single cartridge, or up to 400 gigabytes with 2:1 data compression. TABLE 5-4 lists the specifications of the LTO Ultrium cartridges.
Inspecting and Identifying a Cartridge FIGURE 5-4 An LTO Ultrium Cartridge 5 1 4 3 1. 2. 3. 4. 5. 2 L203_455 Tape access door Finger grips VOLID label Media ID label Write protect switch LTO Ultrium Generation 2 (Gen2) Fibre Channel Drives The Gen2 cartridge specifics include: 1. Use of standard Ultrium cartridges 2. Ability to read/write to Gen1 tape media 3. A new model code for Gen2 drives—LTO2001 and new feature code—IBFC 4.
Inspecting and Identifying a Cartridge The Super DLTtape II cartridge like other high capacity cartridges has only the supply reel inside the cartridge. The take-up reel is inside the tape drive. Designed for use with the SDLT600, the Super DLTtape II cartridge delivers a 300 GB native capacity. StorageTek offers SDLT cartridges in a partnership with Quantum Corporation. TABLE 5-5 lists the specifications of the SDLT cartridges.
Media Domain and Media ID VolSafe and WORM cartridges can often be identified by the color of the media identification labels (See FIGURE 5-1 on page 78 and FIGURE 5-2 on page 80): ■ T9840 cartridges use the color green ■ T10000 and T9940 cartridges use the color yellow ■ LTO3 technology uses two-tone cartridges to identify WORM cartridges SDLT drives can convert standard data cartridges into WORM cartridges Media Domain and Media ID The media domain and media ID labels are the way a particular type
Media Domain and Media ID Cartridge Codes Cartridge codes reflect the cartridge media and usage. Cleaning cartridges have CLN in the VOLID; diagnostic cartridges have DG in the VOLID.
Media Domain and Media ID Data Cartridge Label Examples FIGURE 5-5 on page 88 through FIGURE 5-7 on page 90 show examples of the various cartridge labels used by the drives in the library. Be sure to use the proper labels for each drive type.
Media Domain and Media ID Note – The SDLT and T9x40 cartridges do not have the drive type identifier.
Media Domain and Media ID FIGURE 5-7 Diagnostic Cartridges Label Examples SDLT LTO T9x40 T10000 D D G G D G O O 1 0 O 2 L3 0 T1 1 R S C65552 L205 061 Media ID Labels The SDLT Media ID is incorporated into the tape label: S = Super DLT tape I and II The LTO Media ID is incorporated at the end of the tape labels: LZ = Data cartridge: L3 = 400GB L2 = 200GB L1 = 100 GB LA = 50 GB LB = 30 GB LC = 10 GB The Media ID label for the T9x40 is at the end of the tape label: P = T9940 Data R = T
Applying Labels to Cartridges Upside Down Cartridges Inserting a cartridge upside down can cause damage to the HandBot and to the cartridge. Caution – The SL8500 scans upside-down LTO or SDLT cartridges and inserts them into slots. However, mounts of these upside-down cartridges will fail. Currently, the library returns these cartridges back to the slot and does not eject them through the CAP. The behavior for upside down cartridges is explained in the following sections.
Applying Labels to Cartridges 3. Peel the backing from the VOLID label. 4. Lay the cartridge flat, in the position you would use to insert the cartridge in a tape drive. 5. Position the VOLID label with the bar-code characters below the alphanumeric characters. Press it into place. Note – On LTO Ultrium VOLID labels, the alphanumeric characters can be either vertical or horizontal. 6. If the cartridge has a customer label, place the label in the area and press it into place. 7.
Applying Labels to Cartridges FIGURE 5-9 Applying Cartridge Label to T9840 Cartridge 1. Customer Label 2. VOLID label 3. Media ID label (“R” = data, “U” = cleaning) 1 3 2 FIGURE 5-10 L203_45 Applying Cartridge Label to T9940 Cartridge 1 1. Customer label 2. VOLID label 3.
Setting the Write Protect Switch Setting the Write Protect Switch The following sections provide information about setting the write protect switch on the cartridges. The switch location and design varies slightly between cartridge types. Setting the T9840 Write Protect Switch to Read-Only You can set the T9840 write protect switch so that the cartridge is read-only (nothing can be written on the tape). Slide the switch (FIGURE 5-11 on page 94) to the front of the cartridge.
Setting the Write Protect Switch Setting the T9940 Write Protect Switch to Read-Only You can set the T9940 write protect switch so that the cartridge is read-only (nothing can be written on the tape). Slide the switch (FIGURE 5-12) to the write protect position. In this position, the drive can only read data from the tape and can not write data. Setting the T9940 Write Protect Switch to Read/Write You can set the T9940 write protect switch so that the cartridge is write-enabled.
Setting the Write Protect Switch Setting the T10000 Write Protect Switch to Read/Write You can set the T10000 write protect switch so that the cartridge is read-only (nothing can be written on the tape). Slide the switch (FIGURE 5-13) to the write protect position. In this position, the drive can only read data from the tape and can not write data. FIGURE 5-13 Setting the T10000 Cartridge Write Protect Switch 1.
Maintaining Cartridges FIGURE 5-14 Setting the LTO Ultrium Cartridge Write-Protect Switch 1. Write protect switch (data=red, cleaning= gray) 2 3 1 L203 464 Maintaining Cartridges The following section describe how to clean cartridges and repair a detached leader block. Cleaning the Cartridge Exterior Caution – CARTRIDGE DAMAGE: Certain solvents can damage the cartridges.
Maintaining Cartridges Using Cleaning Cartridges Cleaning cartridges have a media ID label that identifies the type of tape drive in which it can be used (see TABLE 5-6 on page 87). These cartridges can not be used as scratch cartridges or initialized by software utilities. Caution – PROCEDURE ERROR: When you enter a cleaning cartridge, the software considers it to be new, and sets the usage counter to zero. DO NOT RE-ENTER A CLEANING CARTRIDGE THAT LIBRARY EJECTS THROUGH THE CAP.
CHAPTER 6 Troubleshooting and Diagnostics This chapter describes how to correct problems with the library and the attached devices (drives, CAP, robots, and elevators). It also includes some of the diagnostic procedures you can perform using the StreamLine Library Console. If you encounter any problems with the library, you should take several steps before you contact the Technical Excellence Center (TEC). If you must contact the TEC, see Chapter 7 for more information.
Troubleshooting the Library TABLE 6-1 Troubleshooting Table Problem What to do Service Required (red) LED is constantly lit. Perform the following procedure: Use the StreamLine Library Console to check the health of the library and the attached devices (drives, CAP, robots, and elevators). To perform a health check: 1. Launch the Library Console application. 2. Access the System Detail module (Tools > System Detail). 3.
Troubleshooting the Library TABLE 6-1 Troubleshooting Table (Continued) Problem What to do The StreamLine Library Console does not display modified data or information remains static. • Select the Refresh button to update the screen. • Check the heartbeat monitor icon of the Library Console.
Diagnostic Utilities TABLE 6-1 Troubleshooting Table (Continued) Problem What to do The StreamLine Console cannot locate a cartridge based on the HLI address • If the library is in a complex, make sure you have entered the correct LSM number. See “Working with the Search Utility” on page 106. • Perform a library audit using the Library Console. See“Performing Audits” on page 104.
Diagnostic Utilities FIGURE 6-1 Sample Permanent Report Event Monitors Event monitors are setup to collect information about the library and the associated devices when specific events occur. For example, mounting a cartridge on a drive can be an event that causes an event monitor to track the number of reads on the drive. Event monitors help service representatives to easily identify and resolve problems to minimize unscheduled machine downtime.
Diagnostic Utilities Utilities The StreamLine Library Console provides the following utilities to: ■ ■ ■ ■ ■ ■ ■ Load code Perform audits Perform a library self test Move cartridges within a library Search for a cartridge, result code, or device status Modify the CAP locked status Copying the MIB text file For detailed instructions on using the these utilities, access the online help documentation available through the StreamLine Library Console application.
Diagnostic Utilities ■ Entire library audit. The robot visits all cartridge slots (including the CAPs and drives), catalogs the VOLIDs and locations, and updates the HBC cartridge database. This audit is a background process and so does not interrupt online library operations. View the Cartridge Summary Report for the latest cartridge locations and VOLIDs.
Diagnostic Utilities Working with the Search Utility The search utility provides a convenient way to look up information on: ■ ■ ■ Cartridge locations (based on the “Internal Address”, “HLI-PRC Address”, and VOLID) Result codes (the result of the action requested) Device Status codes (the status of communications errors between the devices [drives, CAPs, elevators, robots] and the library controller) For more information on the search utility, see “Locating a Cartridge and Drive” on page 62.
CHAPTER 7 Obtaining Maintenance Support This chapter describes what to do if problems occur with the tape library. In some cases, you might be able to correct the problem. In other cases, you must contact your service representative, as described in this chapter. When the problem is caused by cartridge tapes, see Chapter 5, “Cartridge Information”. When the problem is caused by cartridge tape drives, refer to your tape drive operator’s guide.
StorageTek’s Worldwide Offices Customer Initiated Maintenance Customer initiated maintenance begins with a telephone call from you to the Customer Service Support Center (CSSC). You receive immediate attention from qualified StorageTek personnel, who record problem information and respond with the appropriate level of support. ▼ To contact the CSSC about a problem 1. Use the telephone to call the StorageTek customer service at: 800.525.0369 (within the United States) 303.673.
APPENDIX A Cartridge Slot Locations Library Walls The SL8500 library has two walls: The Inner walls has 14 slot arrays.
Reserved Slots Reserved Slots There are a total of 230 slots within the library that are reserved (that is, not to be used for data cartridge storage); these are listed in TABLE A-1.
Cartridge Address FIGURE A-1 Cartridge and Drive Locations – Internal Firmware (1 of 8) (L203_090) 96154 • Revision K Appendix A Cartridge Slot Locations 111
Cartridge Address FIGURE A-2 112 Cartridge and Drive Locations – Internal Firmware (2 of 8)(L203_591) StreamLine™ SL8500 Modular Library System User's Guide • March 2007 Revision K • 96154
Cartridge Address FIGURE A-3 Cartridge and Drive Locations – Internal Firmware (3 of 8)(L203_592) 96154 • Revision K Appendix A Cartridge Slot Locations 113
Cartridge Address FIGURE A-4 114 Cartridge and Drive Locations – Internal Firmware (4 of 8)(L203_593) StreamLine™ SL8500 Modular Library System User's Guide • March 2007 Revision K • 96154
Cartridge Address FIGURE A-5 Cartridge and Drive Locations – Internal Firmware (5 of 8)(L203_594) 96154 • Revision K Appendix A Cartridge Slot Locations 115
Cartridge Address FIGURE A-6 116 Cartridge and Drive Locations – Internal Firmware (6 of 8)(L203_595) StreamLine™ SL8500 Modular Library System User's Guide • March 2007 Revision K • 96154
Cartridge Address FIGURE A-7 Cartridge and Drive Locations – Internal Firmware (7 of 8)(L203_596) 96154 • Revision K Appendix A Cartridge Slot Locations 117
Cartridge Address FIGURE 0-1 118 Cartridge and Drive Locations – Internal Firmware (8 of 8)(L203_597) StreamLine™ SL8500 Modular Library System User's Guide • March 2007 Revision K • 96154
Cartridge Address TABLE A-2 Cartridge Locations (1 of 3) Left Outer Wall (1) Rail Row Customer Module Left Drive Module Robotics Module Rows Rows Rows Rows Rail 4 Rail 3 Rail 2 Rail 1 Columns -11 -10 -9 -8 -7 -6 -5 -4 -3 -2 -1 1 1 1 1 1 6 1 1 1 1 1 13 13 13 13 13 13 13 13 13 4 4 1 1 1 1 1 6 1 1 1 1 1 13 13 13 13 13 13 13 13 13 4 4 1 1 1 1 1 6 1 1 1 1 1 13 13 13 13 13 13 13 13 13 4 4 1 1 1 1 1 6 1 1 1 1 1 13
Cartridge Address TABLE A-3 Cartridge Locations (2 of 3) Right Outer Wall (1) Rail Row Right Drive Module Robotics Module Customer Module Rows Rows Rows Rows Rail 4 Rail 3 Rail 2 Rail 1 Columns +1 +2 +3 +4 +5 +6 +7 +8 +9 +10 +11 1 1 1 1 6 1 1 1 1 1 1 4 4 13 13 13 13 13 13 13 13 13 1 1 1 1 1 6 1 1 1 1 1 4 4 13 13 13 13 13 13 13 13 13 1 1 1 1 1 6 1 1 1 1 1 4 4 13 13 13 13 13 13 13 13 13 1 1 1 1 1 6 1 1 1 1 1
Cartridge Address TABLE A-4 Cartridge Locations (3 of 3) Inner Walls (2) Rail Left Side (Customer Module) Row Wall Opposite Drive Module Right Side (Customer Module) Rows Rows Rows Rows Rail 4 Rail 3 Rail 2 Rail 1 Columns -11 -10 -9 -2 -1 +1 +2 +9 +10 +11 1 1 1 1 1 1 1 1 1 1 14 14 14 14 14 14 14 14 14 14 1 1 1 1 1 1 1 1 1 1 14 14 14 14 14 14 14 14 14 14 1 1 1 1 1 1 1 1 1 1 14 14 14 14 14 14 14 14 14 14 1 1 1 1 1 1 1 1
Cartridge Address HLI-PRC Address HLI-PRC (Host LMU Interface - Panel, Row, Column) address is a four digit commaseparated value (L,P,R,C) representing LSM, Panel, Row, Column. This addressing scheme is used by HLI (Host LMU Interface) clients, including ACSLS and HSC, to represent library components accessible to those HLI clients.
Cartridge Address Row Within each LSM (rail) rows are numbered consecutively from the top down. These start with 1 for the SL8500 and 0 for host. Column SL8500 column numbers are referenced from the customer interface module, where +1 is right of the center of the drive bays and -1 is to the left of the drive bays.
Cartridge Address Operational Considerations To optimize HandBot operations: ■ ■ ■ ■ Mount scratch tapes- selects cartridges based on the LSM (rail) Enter cartridges from the CAP to the closest LSM with free slots The software tries to enter the cartridge to an LSM (rail) adjacent to the CAP. The software also tries to eject the cartridge to the CAP adjacent to the LSM.
APPENDIX B Drive Bay Locations The SL8500 library features automatic detection of drives that are added or replaced.
Internal Address Drive Bay Address (Continued) TABLE B-1 2 Rail Number 3 Rail Number 4 Drive 45 Drive 46 Drive 47 Drive 48 Drive 41 Drive 42 Drive 43 Drive 44 Drive 37 Drive 38 Drive 39 Drive 40 Drive 33 Drive 34 Drive 35 Drive 36 Drive Bay Assembly Number 2 Drive 29 Drive 30 Drive 31 Drive 32 Drive 25 Drive 26 Drive 27 Drive 28 Drive 21 Drive 22 Drive 23 Drive 24 Drive 17 Drive 18 Drive 19 Drive 20 Drive Bay Assembly Number 1 Drive 13 Drive 14 Drive 15 Drive 16
HLI-PRC Address Firmware numbering is listed in TABLE B-2.
System Address The tape drives are associated with and belong to each LSM (numbered 0-3). Each LSM is assigned 16 drives (0-15). Panel 1 is designated as the drive panel. To mount a cartridge tape in a different LSM, the cartridge must go through an internal pass-thru port (the elevator) to the drive.
Manually Locating a Drive Bay ▼ To locate a drive 1. Logon to the Library Console. 2. Select Tools > System Detail. 3. From the device tree, select the Drive folder. Note – The device tree is the left panel that provides a list of devices attached to the library (drives, CAP, robots, elevator) The status screen displays the SL8500 address, the corresponding drive bay, and the HLI-PRC addresses.
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APPENDIX C SNMP Simple Network Management Protocol (SNMP) is an application layer protocol that performs network management operations over an Ethernet connection using a User Datagram Protocol (UDP/IP). The Simple Network Management Protocol allows: ■ Libraries to inform the systems administrator of potential problems. Systems administrators to query the library for configuration, operation, and statistical information.
SNMP Terms FIGURE C-1 SNMP Block Diagram Example MANAGERS 129.80.1.1 HOST A SNMP CLIENT AGENT MIB SL SERIES LIBRARY 3 HOST B SNMP CLIENT 129.80.1.2 ETHERNET ENET 4 MIB CONTROLLER CARD MIB 129.80.1.3 HOST C 5 1 2 SNMP CLIENT MIB L203_743 1. SNMP software application that implements the role of manager. Examples are Sun Microsystems SunNet Manager, HP OpenView and IBM NetView. 2. The Management Information Base (MIB), copied from the library controller card. 3.
SNMP Terms ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ ■ 96154 • Revision K Advanced Encryption Standard (AES)—An NIST-standard cryptographic cipher that uses a block length of 128 bits and key lengths of 128, 192, or 256 bits. AES uses the Rijndael algorithm, officially replacing the Triple DES Method. AES encryption can be done in one pass instead of three and its key size is greater than Triple Desís 168 bits.
SNMP Commands ■ ■ ■ Secure Hash Algorithm (SHA-1/SHA)—A popular one-hash algorithm used to create digital signatures; it is more secure, but slightly slower than MD5 (see also “Message Digest 5”). (Source: The Internet Society, RFC 3174) Trap/Notification—A message that reports a problem, error, or significant event that occurred within the device. Trap Level String—The list of trap levels that will be filtered (see TABLE C-1 on page 136). The maximum length is 31 alphanumeric characters.
Management Information Base Management Information Base The MIB is a viewable document that contains descriptions about the characteristics for a managed device. These characteristics are the functional elements for that device which can be monitored using SNMP software. Note – SL8500 libraries implement only MIB extensions defined in the SLSERIESTAPE-LIBRARY-MIB under the private (4) section as shown in FIGURE C-2.
SNMP Traps/Notifications Copying the MIB Text File The MIB text resides within the library’s controller card (HBC). Use the Library Console (2.26.00) or higher to copy the MIB text file to your PC. ▼ To copy the MIB file 1. Log on to the library using StreamLine Library Console. 2. Select Tools ⇒ Diagnostics. 3. Click the TransferFile tab. 4. Click the Transfer button next to “STREAMLINE_TAPE_LIBRARY_MIB_TEXT.text file.” 5. In the Save dialog box, select a “Save in” folder. 6. Type in a file name. 7.
SNMP Traps/Notifications ■ Activity string (such as “HLI move” or “CLI version print”) ■ A descriptive text string Other information may include: ■ Date and time ■ Device address associated with the event ■ User name associated with the activity (such as “HLI host,” “advsrv”) ■ The interface-specific request identifier (such as “HLI000001”) Severity Codes SMNP Traps are grouped into three categories. These categories are listed in TABLE C-2. Other categories may be added in the future.
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Glossary Numerics 2NA power configuration that gives the Product Name librswary full AC and DC power redundancy. This configuration allows AC line cords on two separate circuits, either of which can power the entire system. See also N+1. A access doorA door on either side of the front facade through which service personnel can enter the library. Optional CAPs are attached to the right access door.
Automated Cartridge System Library Software (ACSLS)Software that manages ACS library contents and controls ACS library hardware to mount and dismount cartridges on ACS drives. automation bezelA tape drive attachment with a locator target for positioning gets and puts to the tape drive. away libraryIn a library complex of two or more libraries connected by PTPs, the library on the left side of home library (from the front of the libraries).
cartridge arrayAn array that holds multiple cartridges. Product Name arrays contain 8, 13, or 14 slots, depending on their location. cartridge biasLeft or right justification of a cartridge within a storage slot, CAP, or tape drive. cartridge moverSee robot. cartridge proximity detectorA component that determines if a slot is empty or contains an unlabeled cartridge during a label reading error recovery procedure. Synonymous with empty slot detector.
E ECMSee electronics control module. electronics control moduleThe assembly that: ■ ■ ■ Processes commands from a host system Coordinates the activities of robots, elevators, pass-thru ports, and tape drives Monitors status inputs from sensors and switches elevatorThe device that transports cartridges vertically, across rail boundaries. emergency power-off (EPO)(1) A safety scheme that allows a “power down” of a subsystem or a system as a whole instead of powering it down component-by-component.
Fibre ChannelA bidirectional, full-duplex, point-to-point, serial data channel structured for high performance capacity. The Fibre Channel is an interconnection of multiple communication ports, called N_Ports. These N_Ports are interconnected by a switching network, called a fabric, to a point-to-point link, or an arbitrated loop. Fibre Channel is a generalized transport mechanism with no protocol of its own.
home libraryIn a library complex of two or more SL8500 libraries connected by PTPs, the library that supplies power and signals to the pass-thru port on its left side (as viewed from the front of the libraries). See also away library. host auditThe process of updating the cartridge VOLIDs and locations (collected by a security audit) in a host CDS. This audit is initiated by a host command. Host Software Component (HSC)A host-resident software package that controls an automated cartridge system (ACS).
K keypad interfaceSee membrane keypad. L LibCam MonitoringA feature that provides two cameras, one for each aisle of the library, for viewing activity inside the library. library cameraSee LibCam Monitoring. library complex(1) Two or more Product Name libraries attached to each other with PTPs.
N N+1A power configuration that provides AC power and redundant DC power by adding a second DC power supply to each DC bus. See also 2N. O online replacementReplacement or service of a module while the library remains operational. The service person might be required to power off the module before removing or replacing it. Synonymous with hot swap. operator panelSee touch screen operator control panel.
primary library interface (PLI)The communication path between the operator panel and the library controller (the HBC card). This consists of Ethernet with TCP/IP and XML. PTPSee pass-thru port. putAn activity in which a robot places a cartridge into a slot or drive. PWAPrinted wiring assembly. R RaceTrack™ architectureThe design and implementation of the SL8500 library’s multiple high-performance robotics.
service safety doorA motor-driven barrier that separates the service areas of the customer interface module from the rest of the library so that service personnel can safely repair or replace failed library mechanisms while the library continues normal operations. Synonymous with safety barrier. servo power interrupt A signal that removes voltage to a motor if overtravel is detected in the motor or a safety condition exists (for example, the main access door to the library storage module is open).
■ Customer interface module ■ Robotics interface module ■ Drive and electronics module ■ Storage expansion module (optional) T TallBot™A high-capacity tall robot. One or two TallBots are used in an SL8500 library. Contrast with HandBot™. The full name is StreamLine™ TallBot™ high-capacity robotics. tape driveAn electromechanical device that moves magnetic tape and includes mechanisms for writing and reading data to and from the tape.
V vacancy plateA plate that covers an unused bay, such as a drive bay or power supply bay. W wrist(1) A mechanism in the robot assembly that allows the robot to access the outer and inner storage walls. (2) A component of the hand assembly that rotates the hand horizontally.
Index Numerics 2N power configuration described 19 A access control, SNMP 134 ACSLS described 22 maximum library size 19 version 22 version supported 44 action codes 57 activation password 28 adding a library to the left 32 adding a library to the right 33 addressing CAP 48 drives bay 125 HLI-PRC 127 SL8500 126 system 128 HandBot 12 agreement, internal code xxviii alert messages in manual xxii American Eagle, cartridge labels by 86 arrays 109 arrays, locating the cartridges 109, 110 audit library 104 auto
mounting 65 present sensor 11 repairing detached leader block 98 reserved slots 110 upside down placement 91 cartridge access port.
base power configuration 19 configuration 29 detection 21 firmware numbering illustrated 127 models supported 6 N +1 power configuration 19 numbering drive bay 125 hardware 128 HLI-PRC 127 host software 128 SL8500 126 system 128 drop-off slots locations 110 dWWN automatic handling 21 drive addressing 128 dynamic World Wide Naming. See dWWN E ejecting cartridges 52 electronics module HBC card 8 HBK card 7 HBT card 8 illustrated 39 elevators configuration 16 emergency power-off.
height of the library 25 HLI-PRC, drive numbering 127 home library 34 host Ethernet connection 39 Fibre Channel connection 42 library management software 42 HSC described 22 LibraryStation component 44 maximum library size 19 storage management component requirement 22 version 22 HTTP server 43 humidity requirements 25 I importing cartridges 49 initialization library sequence 10 inner walls 109 interface CLI 8 GUI 21 host-to-library 8 interlocks doors xxxv safety xxxv internal code license xxviii J Japane
LibraryStation component 44 license, internal code xxviii loading code 30 logic cards HBC 8 HBT 8 LTO cartridges described 82 universal cleaning cartridge 87 upside down placement 91 write protect switch 96 data cartridge label examples 88 drives,described 7 Gen2 drives 84 label examples 90 cleaning cartridge 89 repairing detached leader block 98 M maintenance obtaining StorageTek support 107 maintenance key 71 Management Information Base.
addressing scheme 34 away 34 configuration 31 described 20 disruptive installation 32 home 34 illustrated 33 monitoring 58 nondisruptive installation 32 physical characteristics 21 password activation 28 PDUs 19 pen and stylus 15 physical configurations 1 physical interface 39 physical specifications 25 placing the library in manual mode 60 power AC configurations 18 options 18 consumption 18, 25 distribution 19 off 71 rail distribution 19 switches 68 power supplies, location 70 proximity sensor 12 PTP HBC
door interlock generated xxxvii HBC card generated xxxvii SSL illustrated 51 static electricity safety xxxiii Storage Management Component 43 storage management component 22 StorageTek Customer Resource Center (CRC) xxv e-Partners site xxv TEC telephone number 108 Web site xxv worldwide offices 108 storing cartridges 98 StreamLine Library Console audits 104 configuration entries 27 described 15 dual TCP/IP 41 event monitors 103 first time access 28 installing 27 library self test 105 local operator console
V vertical pass-thru operations 16 VolSafe cartridges described 85 W walls cartridge arrays 109 described 109 slot numbering, listed 119 warning eye hazard from laser xxxiv messages in manual xxii warning statement, Taiwan xxviii warnings entering the library procedures 61 exiting the LSM 64 weight of the library 25 weights, tape drives with drive tray 26 wet bulb 25 width of the library 25 World Wide Name.
Sun Microsystems, Inc. 4150 Network Circle, Santa Clara, CA 95054 USA Phone 1-650-960-1300 or 1-800-555-9SUN Web sun.
