User guide

These timings differ because life-threatening situations
are treated as a priority. Details of each message type are
explained below.
NOTE If you are subscribed to the ‘Basic Monitoring’
service, please refer to the separate section later in this
User Guide.
EMERGENCY 24 HOURS
All nominated contacts are notified at same time
PANIC  received when there is an emergency at your
home. The alert is triggered when the Panic buttons are
pressed which you can define in configuration settings.
FIRE  received when smoke is detected in your home
or when the FIRE button is pressed
FLOOD  received when water leakage is detected in
your home
GAS  received when gas leakage is detected in your
home
INTRUDER
Your home is telephoned first, to guard against a false
alarm. If your system is not switched off by a valid user,
your nominated contacts will be notified in the order
specified by you.
MOTION  received when motion is detected in your
home while system is armed
DOOR/WINDOW  received when door/window
opening is detected in your home while system is
armed
VANDAL  received upon loosing connection with
Zipabox while system is armed
TECHNICAL
Your nominated contacts will be notified in the order
specified by you.
TAMPER  received if your panel or sensors have been
tampered with or disturbed
POWER FAILURE  received when the Zipabox has had
no electricity supply for more than 5 minutes
POWER RESTORED  received when the Zipabox
registers a restored power supply
CONNECTION LOST  received if Zipato central station
cannot communicate with the Zipabox
CONNECTION RESTORED  received when Zipabox
connects to Zipato central station
ZONE PROBLEM  received if any sensor cannot
communicate with the Zipabox. The message will
contain details of which sensor is reporting the
problem.
BATTERY LOW  received if a battery in a sensor is
low, and needs replacement
OPTIONAL
IDENTITY VERIFICATION  received only by user
whose Code just disarmed the system, as verification
of his/her identity. User can confirm identity by just
canceling the phone call, or trigger alarm by
answering the phone call and pressing number
defined by rule. This kind of verification completely
removes possibility of someone breaking the
frequency Code.
SAFE AT HOME  when chosen users enter the house
and disarm the system. This allows you to check who
and when someone entered or left the house. This is
especially useful to confirm when children arrive
home after school. All nominated contacts are notified
at same time.
ALERT RESPONSE  received when a nominated contact
has responded to an alert message, on your behalf.
CUSTOM
You can create as many various notification messages as
you want using Zipato rule creator.
For example, you can receive message in case system is
not disarmed during particular time frame, when child
should come home from school.
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SMART ALARM USER GUIDE v1.1