User Manual

11
TROUBLE SHOOTING
If your device doesn’t respond to Pro Keys, there may be a simple
explanation such as a dead battery or unsuccessful pairing. Please
use the following to help troubleshoot your situation. If none of
the following solve your issue, please contact ZAGG Customer
Service and one of our trained professionals will be happy to
assist you.
1. Restart your device.
2. Turn your Pro Keys off and back on.
3. Forget and re-pair your Pro Keys.
4. If your Pro Keys does not establish or maintain a Bluetooth
connection, reset the Bluetooth module by charging your
keyboard.
5. If, after charging, your keyboard doesn’t operate correctly,
please contact ZAGG Customer Service.
For more help, please see our FAQ section at www.zagg.com/faq.
To reach a trained customer service representative, please use
one of the following:
Zagg.com/support/contact.php | [e-mail]
1-800-700-ZAGG [9244] | 00-1-801-839-3906 for international
customers
For unparalleled scratch protection for your device, we
recommend InvisibleShield® screen protection.