User Manual

65
SPECIAL FUNCTION KEYS CONTINUED
TROUBLESHOOTING
If your device doesn’t respond to your Rugged Messenger, there may be
a simple explanation such as a dead battery or an unsuccessful pairing.
Please use the following to help troubleshoot your situation. If none of the
following solve your issue, then please contact ZAGG Customer Service
and one of our trained professionals will be happy to assist you.
1. Restart your device.
2. Turn your Rugged Messenger o and back on.
3. Forget and re-pair your Rugged Messenger.
4. If your Rugged Messenger cannot establish or maintain a Bluetooth
connection, reset the Bluetooth module by charging your keyboard.
5. If, after charging, your keyboard doesn’t operate correctly, please
contact ZAGG’s customer service.
For more help please see our FAQ section at: www.zagg.com/faq
To reach a trained customer service representative, please use one of the following:
zagg.com/support/contact.php | questions@zagg.com
1-800-700-ZAGG [9244] | 00-1-801-839-3906 for international customers
For unparalleled scratch protection for your device we recommend InvisibleShield® screen protection.
FN + BACKLIGHT SYMBOL – Pressing the fn + once will turn on the backlights;
pressing them again will turn o the backlights.
NOTE: The backlights will automatically turn o after a couple seconds if not used.
Begin typing again to activate them.
FN + DELETE – Press fn + delete to forward delete.
NOTE: The backlights will automatically turn o after a couple seconds if not used.
Begin typing again to activate them.