User manual

SERVICE & SPARE PARTS
32
In the event of your appliance requiring service, or if you wish to purchase spare parts, please contact
your local Service Force Centre by telephoning:
08445 616 616
Your telephone call will be automatically routed to the Service Force Centre covering your post code area.
For the address of your local Service Force Centre and further information about Service Force, please visit
the website at www.serviceforce.co.uk.
For Customer Service in Ireland please contact us at the address below:
Zanussi
Electrolux Group (Irl) Ltd
Long Mile Road
Dublin 12
Republic of Ireland
Tel: + 353 (0)1 4090751
Email: service.eid@electrolux.ie
Before calling out a technician, please ensure you have read the details under the heading ‘Something Not
Working.
When you contact the Service Force Centre you will need to give the following details:
1. Your name, address and post code.
2. Your telephone number.
3. Clear and concise details of the fault.
4. The model and serial number of the appliance (found on the rating plate).
5. The purchase date
Please note that a valid purchase receipt or guarantee documentation is required for
in-guarantee service calls.
For general enquiries concerning your Zanussi appliance or for further information on Zanussi products,
please contact our Customer Care Department by letter or telephone at the address below or visit our
website at www.zanussi.co.uk.
Customer Care Department
Major Appliances
Addington Way
Luton
Bedfordshire
LU4 9QQ
Tel. 08445 612 612 *
* Calls may be recorded for training purposes.
CUSTOMER CARE