Technical information

TROUBLE SHOOTING GUIDE (for professional use only)
Problem Cause Solution
The power
light by the
thumb throttle
does not
illuminate
when the
ZAPPY
3
is on.
1. Battery is
discharged.
2. Loose connection
inside the ZAPPY
3
.
3. Fuse is blown.
1. Recharge your ZAPPY
3
.
2. Remove the screws that hold
the battery compartment cover
and raise the cover. Visually
inspect all wire connections
making sure there are no loose
wires, reconnecting those that
are.
3. Replace the fuse.
The power
indicator by
the thumb
throttle
illuminates but
ZAPPY
3
still
does not work.
1. The throttle
handle is not
operating properly.
1. Replace the throttle handle.
Call Customer Service to order
a new throttle
Clicking noise
coming from
motor
1. Brush in motor
has come loose.
1. Replace motor. Call
Customer Service to order a
new 250w motor.
When the
brake lever is
squeezed the
ZAPPY
3
does
not stop.
1. The brakes are
not adjusted
properly.
1. Adjust the brake by
loosening the bolt on the rear
brake wheel, pull the cable and
retighten the bolt.
Scooter is
losing speed.
1. Low battery
2. Battery is
defective
1. Recharge your battery for 4-
6 hours.
2. Replace battery. Call
Customer Service to order a
new battery.