zBoost PRO 3500 ZBC3500 Manual zBoost® products have a 30-day money back guarantee when purchased directly from zBoost. If product is purchased from a reseller or third party, the purchaser is subject to the policies of the third party. 2 year manufacturer warranty. Warranty registration at www.zBoost.com v.
zBoost® PRO 3500 ZBC3500 Manual FCC Requirements This is a CONSUMER Device. BEFORE USE, you MUST REGISTER THIS DEVICE with your wireless provider and have your provider’s consent. Most wireless providers consent to the use of signal boosters. AT&T, Sprint, T-Mobile, Verizon and 90 additional carriers have already given consent for all consumers to use this device. Some providers may not consent to the use of this device on their network. If you are unsure, contact your provider.
zBoost® PRO 3500 ZBC3500 Manual About zBoost® zBoost, a leader in cell phone signal boosters manufactures zBoost, the award-winning line of cell phone signal boosters that enhance the performance of your cell phone, smartphone and wireless data card. Compatibility – Dual Band zBoosts are compatible with 800 MHz and 1900 MHz regardless of technology- including CDMA and GSM. Uses patented technologies and protects the carrier network. 2-year manufacturer warranty – Warranty registration at www.zBoost.com.
zBoost® PRO 3500 ZBC3500 Manual not by an attenuator at the output of the device. Cet appareillage numérique de la classe [B] répond à toutes les exigences de l’interférence canadienne causant des règlements d’équipement. L’opération est sujette aux deux conditions suivantes: (1) ce dispositif peut ne pas causer l’interférence nocive, et (2) ce dispositif doit accepter n’importe quelle interférence reçue, y compris l’interférence qui peut causer l’opération peu désirée.
zBoost® PRO 3500 ZBC3500 Manual Package Contents Before you begin, make sure all of the following parts came with your zBoost ZBC3500. Literature Contents: ① Setup overview Product Contents: ② zBoost Base Unit ② ③ Indoor Antenna ④ Power Supply ⑤ RG-6 Coax Cable, 50 ft.
zBoost® PRO 3500 ZBC3500 Manual Accessories The following accessories are authorized for this zBoost product. Please see our website for complete selection. To order, call 1-800-871-1612 or visit, www.zBoost.
zBoost® PRO 3500 ZBC3500 Manual Table of Contents FCC Requirements.........................................................................................................................i FCC Information............................................................................................................................ii Industry Canada Regulations........................................................................................................ii Safety and Product Warranty Information......
zBoost® PRO 3500 ZBC3500 Manual Overview Thank you for choosing zBoost! You will now be able to use your cell phone INSIDE your home. Gone are the days when you had to go to the window upstairs or walk outside to use your cell phone. Like a skylight that brings sunlight into your home, zBoost transports and amplifies the outdoor signal into your home. By following the easy instructions in this User Manual, you will be Extending Cell Zones™ into your home.
zBoost® PRO 3500 ZBC3500 Manual Preparing to Set Up Your zBoost Product Tools Needed The following tools are needed to set up zBoost: • #2 Phillips screwdriver • Cellular phone operating in the band supported by your zBoost unit • Drill (may be required for outdoor or attic antenna placement) Check for Signal Strength Before placing a zBoost in your home, make sure that you can place calls on the outside of your home, in the attic, at roof level or wherever you plan to place the External Antenna.
zBoost® PRO 3500 ZBC3500 Manual Before installing, please note the following important factors in determining your zBoost performance: • At least 15 vertical feet is needed between the External Antenna (receives the outside signal) and the Indoor Antenna (rebroadcasts the signal indoors). Separation less than 15 vertical feet will result in decreased performance. See illustration below. • Keep the External Antenna at least 3 feet above any metal.
zBoost® PRO 3500 ZBC3500 Manual Grounding the External Antenna If you decide to place the External Antenna outdoors, it must be properly grounded. (See page iv for a recommended grounding kit). The set up must be in accordance with Article 810 of the National Electric Code (NEC). A listed antenna discharge unit must be provided for the lead-in coaxial cable per NEC article 8.10.20 or the shield of the coaxial cable must be permanently and effectively grounded in accordance with NEC article 8.10.21.
zBoost® PRO 3500 ZBC3500 Manual Setting Up Your zBoost Signal Booster FIRST: Mount the External Antenna Choosing the best location for the External Antenna provides the best performance and the largest area of improved signal. Choose a location for the External Antenna using your cell phone to determine the area of strongest signal - typically found outside, above the roofline or in an attic. The antenna must also remain at least 3 feet from any metal objects such as pipes, metal siding, A/C unit etc.
zBoost® PRO 3500 ZBC3500 Manual NOTE: The zBoost ZBC3500 PRO 3500 requires at least 15 feet of vertical separation between the Base Unit and the External Antenna. Generally, increasing this distance (up to 40 feet) will increase the performance and decreasing the distance will limit zBoost performance. Indoor Antenna zBoost Base Unit THIRD: Run the Coaxial Cable Coaxial Cable NOTE: Refrain from securing cable or drilling holes until the system has been tested.
zBoost® PRO 3500 ZBC3500 Manual Confirm That Your zBoost is Working Properly When your zBoost system is in place and fully connected, walk throughout your home and verify that you are able to reliably place calls. If the signal strength has improved, your zBoost is working. Remember, coverage varies based on outdoor signal level, home construction, and antenna placement. Coverage in adjoining rooms (next to, above, or below) will be reduced due to walls or ceiling/floors.
zBoost® PRO 3500 ZBC3500 Manual Improving Your Coverage Area Should you desire to improve coverage, you may: • Relocate the External Antenna in order to capture a better signal –higher is usually better and outside is better than inside. • Increase the distance between the Base Unit and the External Antenna. • Purchase an upgrade antenna available at www.zBoost.com. External Antenna Coaxial Cable 15 ft.
zBoost® PRO 3500 ZBC3500 Manual zBoost Base Unit Light Indicators After Initial Power Up Light Mode Status zBoost is ready. 1. Unplug the BASE UNIT power supply. 2. Relocate the EXTERNAL ANTENNA to pick up the strongest signal from your wireless carrier. 3. Move the EXTERNAL ANTENNA as far away from the INDOOR ANTENNA as possible, with at least 15 ft. of vertical separation (height difference). 4. Plug the BASE UNIT power supply back in. 5. Wait 30 secs. for the BASE UNIT to power cycle on.
zBoost® PRO 3500 ZBC3500 Manual Technical Specifications Product Specifications for zBoost PRO 3500 ZBC3500 PCS band Frequency Uplink: 1850 to 1910 MHz Downlink: 1930 to 1990 MHz System Gain 69 dB PCS band supported A, D, B, E, F, C Networks CDMA, GSM, GPRS, EDGE, EVDO, 1xRTT, UMTS, HSPA, 3G Output power UL: 19 dBm; DL: 4 dBm Cellular band Frequency Uplink: 824 to 849 MHz Downlink: 869 to 894 MHz System Gain 63 dB CEL band supported A, B, A’, B’ Networks CDMA, GSM, GPRS, EDGE, EVDO, 1xRTT
zBoost® PRO 3500 ZBC3500 Manual Frequently Asked Questions What can I expect my cell phone signal range and strength to be inside my home? The closer you are to the base, the stronger the signal. This will vary with different conditions. Some of the conditions that will affect the improved coverage area are signal strength outdoors, the type of building materials in the home, the placement of the unit and the antenna’s proximity to cellular towers. You can expect that your indoor coverage will be improved.
zBoost® PRO 3500 ZBC3500 Manual Warranty Information Limited 2 Year Warranty Warranty registration at www.zBoost.com zBoost warrants every zBoost product to be free from defects in material and workmanship under normal use for the warranty period of two years. Who Is Covered? You must have proof of purchase to receive warranty service. A sales receipt or other documentation showing the product purchased and the purchase date is considered proof of purchase.
zBoost® PRO 3500 ZBC3500 Manual Make sure you keep… Please keep your sales receipt or other document showing proof of purchase. Attach it to this User Manual and keep both nearby. Also, keep the original box and packing material in case you need to return your product. Before requesting repair service… If red light is on, system is receiving signals from either the mobile device or the base station transceiver which are too strong for proper operation. Please unplug your system.
