ES400 User Guide 02/08/10
ES400 User Guide 72E-xxxxxx-01 Rev.
ii ES400 User Guide © 2010 by Motorola, Inc. All rights reserved. No part of this publication may be reproduced or used in any form, or by any electrical or mechanical means, without permission in writing from Motorola. This includes electronic or mechanical means, such as photocopying, recording, or information storage and retrieval systems. The material in this manual is subject to change without notice. The software is provided strictly on an “as is” basis.
iii Revision History Changes to the original manual are listed below: Change -01 Rev.
iv ES400 User Guide
Table of Contents Patents.................................................................................................................................................. ii Revision History .................................................................................................................................... iii About This Guide Introduction ...........................................................................................................................................
vi ES400 User Guide Status Bar ...................................................................................................................................... Cards ............................................................................................................................................. Programs ....................................................................................................................................... Windows Mobile Today Screen .......................
Table of Contents vii Chapter 3: Using the Phone Phone Configuration ............................................................................................................................ Phone Network Setup .................................................................................................................... Sample User tag/card/cellophane-protector - Retail ...................................................................... Sample User tag/card/cellophane-protector - Retail ......
viii ES400 User Guide Focus ....................................................................................................................................... Advanced ................................................................................................................................. Taking Video ........................................................................................................................................ Video Options ...........................................
Table of Contents Time and Date ............................................................................................................................... Regional Settings ........................................................................................................................... Locking the ES400 ............................................................................................................................... Microsoft Keypad Locking ......................................
x ES400 User Guide Vehicle Holder ..................................................................................................................................... Installation Reminders ................................................................................................................... Device Mounting Precautions ........................................................................................................ Installation .........................................................
Table of Contents Single Bay USB Cradle .................................................................................................................. A-6 Appendix B: Keypads Introduction .......................................................................................................................................... B-1 Alpha Primary Keypad ......................................................................................................................... B-2 Special Character Key ......
xii ES400 User Guide
About This Guide Introduction This guide provides information about using the ES400 Enterprise Smart Phones and accessories. NOTE Screens and windows pictured in this guide are samples and can differ from actual screens. Documentation Set The documentation set for the ES400 provides information for specific user needs, and includes: • ES400 Quick Start Guide - describes how to get the ES400 up and running. • ES400 Enterprise Smart Phone User Guide - describes how to use the ES400 .
xiv ES400 User Guide Software Versions This guide covers various software configurations and references are made to operating system or software versions for: • Adaptation Kit Update (AKU) version • OEM version • Fusion version • Phone version. AKU Version To determine the Adaptation Kit Update (AKU) version: Tap Start > Settings > System tab > About icon > Version tab. The second line lists the operating system version and the build number. The last part of the build number represents the AKU number.
About This Guide xv Fusion Software To determine the Fusion software version: Tap Fusion Signal Strength icon > Wireless Status > Versions. Phone Software To determine the Phone software version: On ES400, tap Start > Phone > Menu > Options > PhoneInfo tab. Chapter Descriptions Topics covered in this guide are as follows: • Chapter 1, Getting Started provides information on getting the ES400 up and running for the first time. • Chapter 2, Using the ES400 provides information on using the ES400.
xvi ES400 User Guide • Chapter 7, Bluetooth explains Bluetooth functionality on the ES400. • Chapter 8, Using GPS Navigation provides information about GPS navigation with the ES400. • Chapter 9, Settings provides • Chapter 10, Accessories describes the available accessories and how to use them with the ES400. • Chapter 12, Maintenance & Troubleshooting includes instructions on cleaning and storing the ES400, and provides troubleshooting solutions for potential problems during ES400 operation.
About This Guide xvii • Enterprise Mobility Developer Kits (EMDKs), available at: http://www.motorola.com/enterprisemobility/support. • Latest ActiveSync software, available at: http://www.microsoft.com. For the latest version of this guide and all guides, go to: http://www.motorola.com/enterprisemobility/manuals. Service Information If you have a problem with your equipment, contact Motorola Enterprise Mobility support for your region. Contact information is available at: http://www.motorola.
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Chapter 1 Getting Started Unpacking Carefully remove all protective material from the ES400 and save the shipping container for later storage and shipping. Verify that you received the following: • ES400 Enterprise Smart Phone • Lithium-ion battery (1500 mAh or 3000 mAh) • USB Cable • Power Supply • Country-specific plugs • Regulatory Guide • Quick Start Guide. Inspect the equipment for damage. If any equipment is missing or damaged, contact the Motorola Enterprise Mobility Support center immediately.
1-2 ES400 User Guide Setting Up the ES400 To start using the ES400 for the first time: • Install a microSD card (optional) • Install a SIM card (for GSM/UTMS only) • Install the battery. • Charge the ES400. Installing a microSD Card The microSD card slot provides secondary non-volatile storage. The slot is located under the battery. Refer to the documentation provided with the card for more information, and follow the manufacturer’s recommendations for use.
Getting Started 1-3 Figure 1-2 Lift SIM Holder 4. Slide the microSD holder to the right to unlock. 5. Lift the microSD holder. Figure 1-3 microSD Card Installation 6. Insert the microSD card into holder ensuring that the card slides into the holding tabs on each side of the holder. 7. Close the microSD holder and slide to the left to lock into place. 8. If installing a SIM card, follow instructions in the next section. 9.
1-4 ES400 User Guide 1. Slide the SIM card holder up to unlock. 2. Lift the SIM card holder. 3. Insert the SIM card into the SIM holder with the contacts facing out and the card notch facing up. SIM Card Holder Figure 1-4 SIM Card Installation 4. Close SIM card holder and slide down to lock into place. Installing the Battery To install the battery: 1. Locate the battery contacts. 2. Insert the battery, bottom first, into the battery compartment. 3.
Getting Started 1-5 Battery Lock Latch Figure 1-6 Inserting the Battery 5. Replace the battery door. 6. The ES400 powers up automatically after inserting the battery, if the battery has been charged previously. Powering On the ES400 After the ES400 is connected to power, the splash screen displays for about a minute as the ES400 boots then the calibration window appears.
1-6 ES400 User Guide 1. Tap Start > Setting > Today icon. 2. Select the Items page. 3. In the item list select the Moto Deck checkbox. Deselect all other checkboxes. 4. Tap OK button. The Motorola Home Screen appears. Refer to Chapter XX for information on using the Motorola Home Screen and to Chapter XX for information on configuring the Motorola Home Screen. Motorola Lock To launch the Motorola Lock screen: 1. Tap Start > Setting > System > Lock Switch icon. 2. Tap the Select Lock button.
Getting Started 1-7 Removing the microSD Card To remove an microSD card: CAUTION Suspend the ES400 prior to removing the battery. Failure to properly remove the battery may cause the ES400 to cold boot and potential loss of data. 1. Press the Power button to suspend the ES400. 2. Slide the battery door toward the bottom of the device. 3. Lift the battery door. 4. Slide the battery lock switch up. 5. Lift the battery out of the device. 6. Slide the SIM card holder up to unlock. 7.
1-8 ES400 User Guide 6. Slide the SIM card holder up to unlock. 7. Lift the SIM card holder. 8. Remove SIM card from holder. 9. Close the SIM card holder. 10. Slide the SIM card holder to the down to lock into place. 11. Slide the battery lock switch down to lock the battery in place. 12. Replace the battery door.
Chapter 2 Using the ES400 Introduction This chapter explains the indicators, buttons, status icons, and controls on the ES400, and provides basic instructions for using the device.
2-2 ES400 User Guide Keypads The ES400 offers three keypad configurations; QWERTY, QWERTZ and AZERTY. See Appendix B, Keypads for keypad functionality. Entering Data When entering data on the keypad, use either the single-hand method or the two-hand method as shown in Figure 2-2.
Using the ES400 Motorola Home Screen The Motorola Home screen provides Status Bar Cards Program Shortcuts Task Bar Tap to Open Programs Window Tap to Lock the Device Tap to Open the Contacts Figure 2-3 Motorola Home Screen Status Bar The Status bar at the top of the screen can contain the status icons listed in Table 2-1.
2-4 ES400 User Guide Table 2-1 Status Bar Icons Icon Description Notifications Backup battery low. Notification that one or more instant messages were received. Notification that one or more e-mail/text messages were received. Notification that one or more voice messages were received. There are more notification icons than can be displayed. Tap to display remaining icons. Indicates a reminder of an upcoming calendar event. Connectivity Connection is active. Connection is not active.
Using the ES400 2-5 Table 2-1 Status Bar Icons (Continued) Icon Description Antenna/signal icon: wireless off. Antenna/signal icon: no service or searching. HSDPA connecting. (GSM/UTMS only) HSDPA in use. (GSM/UTMS only) 3G connecting. (GSM/UTMS only) 3G in use. (GSM/UTMS only) GPRS connecting. (GSM/UTMS only) GPRS in use. (GSM/UTMS only) EGPRS connecting. (GSM/UTMS only) EGPRS in use. (GSM/UTMS only) EVDO connecting. (CDMA only) EVDO in use. (CDMA only) SIM Card not installed.
2-6 ES400 User Guide Tap to Open Date and Time Tap to Configure Cards Tap to Configure Card Settings Card Settings Tap to Open Email Tap to Open Calendar Owner’s Name Owner’s Company Name Figure 2-5 Card Example Start Screen The Home screen gives you one-touch access to the programs and settings of your device. To open the Start screen, touch Start at the top left corner of the screen, or press the START key. Swipe upward to view more program and folder icons. Open the Home tab.
Using the ES400 2-7 Finger scrolling can be used to scroll up and down web pages, documents, and lists such as the contacts list, file list, message list, calendar appointments list, and more. When finger scrolling, swipe or flick your finger on the touch screen. To scroll up and down To scroll down, swipe your finger upward on the touch screen. To scroll up, swipe your finger downward on the touch screen. To auto-scroll, flick your finger upward or downward on the touch screen.
2-8 ES400 User Guide Table 2-2 Programs on the Program Window Icon Name Description Icon Name Description ActiveSync Synchronize information between the ES400 and a host computer or the Exchange Server. Calendar Keep track of appointments and create meeting requests. Contacts Keep track of friends and colleagues. File Explorer Organize and manage files on your device. Messenger Use this mobile version of Windows Live Messenger. Phone E-mail Send an Email.
Using the ES400 2-9 Table 2-2 Programs on the Program Window (Continued) Icon Name Description Icon Name Description Tasks Keep track of your tasks. Internet Sharing Connect a notebook computer to the Internet using the ES400's data connection. Task Manager Enables viewing of memory and CPU allocations and stops running processes. Refer to the Microsoft Applications for Windows Mobile 6 User Guide for more information. Help See Help topics for the current screen or program.
2 - 10 ES400 User Guide To configure the Program window refer to Program WIndow Configuration on .... To configure the Program Shortcuts refer to Program Shortcuts configuration on ....
Using the ES400 2 - 11 Windows Mobile Today Screen The Windows Mobile Today screen displays important information, such as upcoming appointments and status indicators. Tap a section on the screen to open the associated program. Alternatively, tap Start > Today to display the Today screen.
2 - 12 ES400 User Guide 2. Tap and move the slide bar to adjust the volume. 3. Select the On or Off radio button to turn the volume on or off. You can also adjust the system volume using the Sounds & Notifications window, or use the Up/Down button on the side of the ES400. Battery and Charging Charging the ES400 CAUTION Ensure that you follow the guidelines for battery safety described in Battery Safety Guidelines on page 12-2.
Using the ES400 2 - 13 LED Indicator Figure 2-10 LED Indicator Table 2-3 Charge Indication LED Indication Description Off Indicates that the: • battery is not charging • ES400 is not connected correctly to the cradle or not connected to a power source. Slow Blinking Amber (1 blink every 2 seconds) Indicates that the battery is charging. Solid Green Indicates that the battery is fully charged. Fast Blinking Red (2 blinks/second) Indicates a charging error, e.g.
2 - 14 ES400 User Guide Figure 2-11 Battery Status Dialog Box The Battery icon always appears in the Status bar when the Home screen is visible. The icon indicates the battery power level. The message displays until the Dismiss button is pressed. Also view the battery status tap the Status bar to display the Settings Screen. Tap the Battery icon.
Using the ES400 2 - 15 Figure 2-13 Main Battery Temperature Watch Dialog Box Figure 2-14 Main Battery Temperature Warning Dialog Box NOTE The Temperature Warning dialog box remains visible until you tap Hide. Replacing the Battery To replace the battery: CAUTION Suspend the ES400 prior to removing the battery. Failure to properly remove the battery may cause the ES400 to cold boot and potential loss of data. 1. Press the Power button to suspend the ES400. 2.
2 - 16 ES400 User Guide Figure 2-15 Removing the Battery Door 3. Slide the battery lock switch up. Battery Tab Battery Lock Switch Figure 2-16 Remove Battery 4. Wiith finger, lift the battery using the battery tab. 5. Insert the replacement battery, bottom first, into the battery compartment in the back of the ES400.
Using the ES400 2 - 17 Figure 2-17 6. Press the battery down. 7. Slide the lock switch down to lock the battery in place. 8. Align the battery door with the ES400 and slide up.
2 - 18 ES400 User Guide Figure 2-18 Replacement Battery Replacement 9. The ES400 powers up after inserting the battery. Using Voice-Over-IP The ES400 supports Voice over IP over WLAN (VoWLAN) using a third party voice clients. The ES400 can communicate using VoIP either using the ES400 supports several audio outputs, including back speaker phone, front receiver or handset, and Bluetooth headset. It is recommended that the wireless network use the 802.11a (5 GHz) band for voice applications.
Using the ES400 2 - 19 Resetting the ES400 There are two reset functions, warm boot and cold boot. A warm boot restarts the ES400 by closing all running programs. A cold boot also restarts the ES400, and also initializes some drivers. Data saved in flash memory or a memory card is not lost. If the ES400 is not functioning properly, perform a warm boot first. If the ES400 still does not respond, perform a cold boot. Performing a Warm Boot Hold down the Power button for approximately five seconds.
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Chapter 3 Using the Phone Introduction Use the ES400 to make phone calls, set up speed dials, keep track of calls, and send text messages. Your wireless service provider may also provide other services such as voice mail, call forwarding, and caller ID. Also use the integrated phone to connect to an ISP or work network in order to browse the Web and read e-mail. Connect to the Internet or work network over High-Speed Downlink Packet Access (HSDPA) or Evolution Data-Optimized (EvDO) using Cellular Line.
3-2 ES400 User Guide NOTE If you tap a wrong number, tap Delete key to erase each subsequent digit of a number. To erase the entire number, tap and hold the Delete key. Smart Dialing Smart Dialing makes it easy to dial a phone number. When you start entering numbers or characters, Smart Dialing automatically searches and sorts the contact entries on the SIM card, in Contacts, and the phone numbers in Call History (including incoming, outgoing, and missed calls).
Using the Phone 3-3 4. To send a text message to the selected contact, tap Menu > Send Text Message. 5. To call a different phone number associated with the selected contact, tap the contact name and select the phone number to call. Using Contacts Use Contacts to make a call without looking up or entering the phone number. To make a call from Contacts: 1. From the Home screen tap Contacts. 2. From the contact list, tap and hold the contact name. 3. Tap Call Work, Call Home or Call Mobile.
3-4 ES400 User Guide 1. Tap Start > Phone or press the green key. 2. From the Phone keypad, tap and hold the speed dial location number assigned to a contact. (To dial a one-digit speed dial location number, tap and hold the speed dial number. To dial a two-digit speed dial location number, tap the first digit and then tap and hold the second digit.) or From the Phone keypad, tap Speed Dial and tap the speed dial location number of the desired contact in the list.
Using the Phone 3-5 Incoming Call Features • If you receive a call while in a call, tap Wait to place the call in call waiting. • You can use other programs on the ES400 during a call. To switch back to the Phone, tap Talk or tap Start > Phone. Tap End to end the call. • If a caller isn't in your contact list, create a contact during the call or from Call History by tapping Menu > Save to Contacts.
3-6 ES400 User Guide • Speaker Mode: Use the ES400 as if on speaker phone. Tap the Speaker On button to activate this mode. Tap the Speaker Off button to switch back to handset mode. • Headset Mode: Connect a Bluetooth headset or a wired headset to automatically switch audio to the headset. The ES400 defaults to handset mode.
Using the Phone 3-7 It is recommended for phone conversations to use the Bluetooth Hands-free profile instead of the Headset profile. See Chapter 7, Using Bluetooth for more information. NOTE When using a Bluetooth headset, during a call, the ES400 power button is disabled and the ES400 will not go into suspend mode. Once the call is completed, the power button functionality is re-enabled.
3-8 ES400 User Guide Muting a Call During a call, you can mute the microphone so you can hear the person on the line but he or she cannot hear conversation from the microphone. This is useful when there is conversation or background noise on your end. To mute or unmute a call: 1. During a call, tap Mute on the dialer to mute the audio. The Mute button becomes black. Mute Key Figure 3-8 Mute Key Using Call Log Use Call Log to call someone who was recently called, or recently called in.
Using the Phone Figure 3-9 Call Log Window Table 3-1 Call Log Icons Icon Description This icon appears next to the contact information for all outgoing calls. This icon appears next to the contact information for all incoming calls. This icon appears next to the contact information for all missed outgoing calls. This icon appears next to the contact information for all missed incoming calls.
3 - 10 ES400 User Guide Figure 3-10 Call History - Tools Menu 4. Select Delete all calls. Figure 3-11 Call History - Delete All Dialog 5. Tap Yes. 6. Tap OK to exit the Call History window. Viewing Call Status 1. Tap Start > Phone or press the green key to display the Phone keypad. 2. From the Phone keypad, tap Call History. 3. Tap an entry. The Call Status window appears.
Using the Phone 3 - 11 4. Tap OK and then OK to exit. Using the Call History Menu Use the Call History menu to dial voice mail, access the Activation Wizard, save to contacts, view a note, delete a listing, send an SMS, and make a call. 1. Tap Start > Phone or press the green key to display the Phone keypad. 2. From the Phone keypad, tap Call History. 3. Tap and hold an item in the list. Figure 3-13 Call History - Menu 4. Select an applicable item from the menu, as needed. 5.
3 - 12 ES400 User Guide Add Caller Button Hide Keypad Button Figure 3-14 5. Enter the second number and tap the Call Line. 6. When the Call connects, the first call is placed on hold and the second call is active. Figure 3-15 Tap the Call Line 1 to make that call active. The second call go on hold. Tap the Merge button to create a conference call (three callers).
Using the Phone 3 - 13 Figure 3-16 To add a third caller tap the Add Caller button. The dialer appears. When the call connects the new call is active and the conference is on hold. Figure 3-17 To add the new caller to the conference tap the Merge button.
3 - 14 ES400 User Guide Figure 3-18 Tap the Call Manage button to view all callers. Figure 3-19 Tap the gray Hang Up button to remove a caller from the conference. To end the conference call, tap the red Hang Up button. Calls Complete dialog appears and then the dialer displays. . NOTE To speak privately with one party during a conference call, tap Menu > Private. To include all parties again, tap Menu > Conference.
Using the Phone 3 - 15 Establishing a GSM Data Connection NOTE Refer to the ES400 Series Enterprise Smartphone Integrator Guide for information on configuring a data connection. 1. Ensure a SIM card is installed in the ES400. 2. Configure a GPRS data connection. See ES400 Series Enterprise Smartphone Integrator Guide. 3. Tap the connectivity icon , or at the top of the screen. Figure 3-20 Connectivity Dialog Box 4. Tap Settings. 5. Tap Connections icon. 6. Tap Managing existing connections.
3 - 16 ES400 User Guide Figure 3-22 Connecting Using GPRS 9. If the SIM card is protected with a Personal Identification Number (PIN), a dialog box pops up requesting the appropriate PIN to unlock the SIM card. In this case, enter the PIN and tap OK. NOTE Place emergency calls at any time, without entering a PIN or a SIM card. 10. When a connection is established, launch Internet Explorer to browse the Internet or launch an applicable application.
Using the Phone 3 - 17 Establishing an CDMA Data Connection NOTE Ensure that you have data service activated with your service provider. A data connection allows Internet access across a wireless network. Data connection is pre-packaged with service accounts. To verify active data service: 1. Tap Start > Internet Explorer. 2. In the address bar, enter a URL for a web site. 3. Tap to display the Connectivity dialog. The dialog box displays the data connection information.
3 - 18 ES400 User Guide 2. Tap Disconnect. NOTE Tapping Disconnect during an active data transfer (e.g., downloading a web page) automatically reconnects the connection. You cannot disconnect the connection until the data transfer is complete. Chapter 3 Using the Phone Phone Configuration This section explains how to verify ES400 service on an Global System for Mobile communications (GSM) wireless network and establish settings.
Using the Phone 3 - 19 If you have Global Phone service with Verizon, and have a SIM card as part of your service, please power-up your device and complete activation, without inserting your SIM card. Insert any SIM card afterwards. Sample User tag/card/cellophane-protector - Retail Before turning on your new ES400: • If your cellular service comes with a SIM card (i.e.
3 - 20 ES400 User Guide • The ability to change to a desired network based on device support • The ability to change bands based on network setup If you are setting up CDMA or GSM/UTMS. CDMA Set Up Start > Setting > Connections > Phone Network Setup icon.
Using the Phone 3 - 21 GSM/UTMS Set Up Figure 3-28 Figure 3-29 Configuring a GSM Data Connection A data connection allows Internet access across a wireless network.
3 - 22 ES400 User Guide 1. Acquire an Access Point Name (APN) from the service provider. 2. Tap Start > Settings > Connections tab > Connections icon > Tasks tab. Figure 3-30 Connections Window 3. Under My ISP select Add a new modem connection. Figure 3-31 Connections Window - Make New Connection 4. Enter a connection name in the Enter a name for the connection: text box. 5. Select Cellular Line (GPRS) from the Select a modem: drop-down list. 6. Tap Next.
Using the Phone 3 - 23 Figure 3-32 Connections Window - Access Point Name 7. Enter the APN from the service provider in the Access point name: text box. 8. Tap Next. Figure 3-33 Connections Window - User Name & Password 9. Enter a username in the User name text box, if required by the service provider. 10. Enter a password in the Password text box, if required by the service provider. 11. Enter a domain name in the Domain text box, if required by the service provider. 12. Tap Finish. 13.
3 - 24 ES400 User Guide ES400 Settings Use the Phone Settings window to customize settings, such as the ring type and ring tone for incoming calls, security options, and other options depending on the type of service. Phone Use the Phone tab to customize ring type, ring tone, keypad tone. Tap Start > Settings > Personal tab > Phone icon > Phone tab or Start > Phone > Menu > Options > Phone tab. Figure 3-34 ES400 Phone Window - Phone Tab Sounds 1.
Using the Phone 3 - 25 Security Enabling a PIN NOTE Place emergency calls at any time, without requiring a PIN or a SIM card. Figure 3-35 Security Tab To require a PIN when using the phone: 1. From the Security tab (Figure 3-35), select the Require PIN when phone is used check box under Security. Figure 3-36 Enter PIN 2. Use the touch keypad to enter a four to eight digit PIN. 3. Tap Enter to enable the PIN and return to the Phone tab.
3 - 26 ES400 User Guide 3. Tap Enter. 4. Use the touch keypad to enter a new four to eight digit PIN. 5. Tap Enter. 6. Reenter the new PIN for confirmation and tap Enter. 7. Tap OK to confirm the change. Disabling a PIN 1. From the Security tab (Figure 3-35), deselect the Require PIN when phone is used check box. 2. Use the touch keypad to enter the current PIN. 3. Tap Enter. 4. Tap OK to confirm the change and exit settings.
Using the Phone 3 - 27 Figure 3-38 Call Barring/Call Blocking Caller ID Enable caller ID to reveal the identity of the person making an outgoing call. Select the Everyone radio button to always display the caller ID. Select the No one radio button to prevent the caller’s identity from appearing to others. Figure 3-39 Caller ID Call Forwarding NOTE Call Forwarding may not be available on all networks. Check with your service provider for availability.
3 - 28 ES400 User Guide • To forward incoming calls to a different phone number based on a specific situation, select one or more of the check boxes under Forward phone calls only if:. • No answer: enter the phone number to receive forwarded calls only when the phone cannot be answered. Then select a time period from the Forward after: drop-down list. Options are 5, 10, 15, 20, 25, and 30 seconds.
Using the Phone 3 - 29 Figure 3-42 Voice Mail and Text Messages Fixed Dialing Use Fixed Dialing to restrict the phone to dial only the phone number(s) or area code(s) specified in a Fixed Dialing list. 1. Select Fixed Dialing and tap Get Settings. Figure 3-43 Fixed Dialing Window 2. Select the Enable fixed dialing check box. 3. To add a number to the list, tap Menu > Add. 4. Enter the phone number or area code to restrict and tap Done. 5.
3 - 30 ES400 User Guide Phone Network Setup Verizon Wireless Activation Automatic Activation The Activation Wizard allows automatic activation. To activate the ES400 using the automated service, the ES400 attempts to call the network on a special number that automatically downloads the phone number and identification codes from the network. Verizon Wireless automatically downloads the provisioning data.
Using the Phone 3 - 31 Figure 3-45 Congratulations! Window 5. Tap Finish to close the Activation Wizard. 6. If activation fails, an error message appears. Figure 3-46 Activation Failure Error Message 7. Tap Retry to try automatic activation again or tap Manual to activate manually. NOTE If activation was not successful, contact the service provider. Activation Test Approximately four hours after activation is completed, test the service. 1. Tap Start > Phone.
3 - 32 ES400 User Guide Figure 3-47 Phone Window - Example 2. Ensure the carrier name displays on the window. 3. Make a voice call to ensure activation was successful. NOTE If activation was not successful, contact the service provider.
Using the Phone 3 - 33 NITZ The ability to enable/disable network time synchrization provides the user flexibility on time zone changes. If you enable newtork time synchronization, users can turn this feature on or turn it off and set up user notifications for time changes. This feature is inaccessible by the user. Tap Start > Settings > Clock & Alarms > Time Zone tab.
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Chapter 4 SMS and MMS Messaging Introduction Use the ES400 to make phone calls, set up speed dials, keep track of calls, and send text messages. Your wireless service provider may also provide other services such as voice mail, call forwarding, and caller ID. Also use the integrated phone to connect to an ISP or work network in order to browse the Web and read e-mail.
4-2 ES400 Mobile Computer User Guide Text Message Notification Icon Figure 4-1 New Text Message Notification The Caller Identification feature matches incoming text message numbers with those stored in Contacts so you know who is sending you a message. Furthermore, the New Text Message dialog box gives you the option to call the sender or save, dismiss, or delete the message. Figure 4-2 New Text Message Options When the phone function is off, you can still view received text message in Messaging: 1.
SMS and MMS Messaging The Text Messages window appears. Figure 4-4 Messaging Window 2. In the message list, tap a text message. The window displays previous text conversations. Tap to reply the message. Figure 4-5 Text Message - Conversation To reply, enter text in the reply field and tap Send. NOTE If the phone is turned off and you tried to call the sender, send a reply, or forward the message, you are prompted to turn the phone function on. Sending a Text Message To create a text message: 1.
4-4 ES400 Mobile Computer User Guide Figure 4-6 Phone Screen Contact List 3. Compose your message. Address Area Message Area Figure 4-7 Create Text Message • The auto-correct feature automatically fixes common spelling errors as you type so your messages are more accurate. • The character counter lets you see and control the size of the message as you compose.
SMS and MMS Messaging 4. 4-5 Tap Send when you've finished the message. If the phone is turned on, your text message is sent. If it’s off, you are prompted to turn on the phone. If you do so, the message is sent; otherwise when you tap ok, the message is saved in the Drafts folder and sent when the phone is turned on. If you are out of coverage area, the message is saved in the Drafts folder and sent when you return to a coverage area.
4-6 ES400 Mobile Computer User Guide Figure 4-10 Select a contact from the list. Tap Done. To Add a SUbject To add a subject for the message: Tap the SUbject icon. Enter text. Tap Done. Add a Message Tap Message icon. Tap one of the icons at the bottom of the window to add emotion icons, Favorites, messages, Contact information or Calendar information. Figure 4-11 To add a photo, tap the photo icon. Tap the Music icon to add a sound file.
SMS and MMS Messaging Tap the camera icon to take a photo and add to the MMS. Tap the Video icon to capture video and add to the MMS. Tap the Microphone icon to record a message. Tap the Clip icon to add a file to the message. Add a Photo To add a photo to a messsage: Tap the Add Photo icon.
4-8 ES400 Mobile Computer User Guide Add a Video Take video and attach to Message Record Audio and Attach to Message Attach a File to Message Figure 4-14
SMS and MMS Messaging Message Settings New Message Settings SMS and MMS Message Settings Managing Preset Messages 4-9
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Chapter 5 Data Capture Introduction The ES400 offers data capture using the color digital camera. NOTE To read a bar code, a scanning enabled application must be installed on the ES400. A sample scanning application can be downloaded from the Motorola Support Central site at http://www.motorola.com/enterprisemobility/support.
5-2 ES400 User Guide 4. Move the ES400 until the red aiming reticle is over the bar code to scan. 5. The Decode LED lights green and a beep sounds, by default, to indicate the bar code was decoded successfully. NOTE The camera decode feature is set by default to automatically decode the bar code when read. This feature can be programmed to display a green aiming reticle upon good decode indicating that the bar code has been successfully decoded and to that the scan button may be released.
Chapter 6 Using the Camera Introduction With the Camera application, you can take pictures and shoot videos. The images and video clips are automatically saved in the Gallery application, where you can view and edit them. By default captured images or videos are saved as JPEG or WMV file. Taking a Photo To open the Camera application press the Camera button located on the lower-right side of the ES400 or tap Programs > Camera. Camera Screen The Camera screen displays the view finder.
6-2 ES400 Mobile Computer User Guide Image Size Image Quality Focus Setting Location Enabled Time Stamp Enabled Close the Camera Application Opens the Camera Menu Toggles the Flash On and Off Toggle between Photo or Video Mode Opens the Gallery Application Figure 6-2 Camera Settings View Camera Menu Options Use the Menu options to configure the camera settings. Figure 6-3 Menu Options Size/Quality Settings Use the Size/Quality settings to set the size and quality of the image.
Using the Camera 6-3 Figure 6-4 Size/Quality Window Select one of the three yellow Size boxes to set the size of the image. The image can be set to three sizes: • 3.2 Megapixels (2048 pixels x 1536 pixels) • 2 Megapixels (1600 pixels x 1200 pixels) • 1.3 Megapixels (1280 pixels X 1024 pixels). Select one of the three yellow Quality boxes to set the quality of the image. The image cab be set to three quality settings: • Normal • Fine • Super Fine.
6-4 ES400 Mobile Computer User Guide Figure 6-5 Panorama Options Timer Controls the delay between the shutter press and the image capture. Options are off, 5, 10, 15 and 20 seconds. Figure 6-6 Timer Options Focus Set the camera focus to either manual for automatic focus.
Using the Camera Figure 6-7 Advanced Options Workflow Comment prompt GPS location Encryption Storage Time/date stamp 6-5
6-6 ES400 Mobile Computer User Guide Taking Video Image Size Image Quality Time Stamp Enabled Close the Camera Application Opens the Video Menu Toggles Flash On and Off Select Photo or Video Mode Opens Gallery Application Figure 6-8 Video Settings Video Options Quality USe the Quality option to set the resolution of the video capture: • QCIF - Quarter Common Intermediate Format is a video format that has a data rate of 30 frames per second with each of those frames containing 144 lines and 176 pixels
Using the Camera 6-7 Format Use the Format option set set the format that the video is recorded in. • MP4 • 3GP - is a multimedia container format defined by the Third Generation Partnership Project (3GPP) for 3G UMTS multimedia services. It is used on 3G mobile phones but can also be played on some 2G and 4G phones.
6-8 ES400 Mobile Computer User Guide Camera capture mode The MC35 offers two types of camera capture mode: • Camera - for taking pictures and recording videos • Bar code - for capturing a bar code data To select a camera capture mode: • Slide the Camera/Bar Code switch to the Camera icon or the Bar code icon to switch from one capture mode to another. To take a photo: 1.
Using the Camera 6-9 To select picture compression: You can set the compression level for the pictures you take. Note that selecting a high quality picture increases the size of the file significantly. 1. On the Camera screen, tap Menu > Video. 2. Tap Menu > Options > Camera tab. 3. In the Still Image compression level box, tap the desired compression level. To set default location where photos are saved: You can set the default location where pictures are saved.
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