User Guide

8 - 2 FX7500 RFID Reader Integrator Guide
Certain real time applications are
no longer functional.
The node address, IP
address, or other reader
configuration parameter(s)
were changed using the
Administrator Console , and
the application expects the
previous configuration.
Update the settings within the application.
Refer to the application manual.
The user closed the browser
without logging out of the
Administrator Console , so
other applications cannot
connect to the reader.
Log out of the
Administrator Console . The
applications can use the
Force Login option
to log in even when the user closes the
browser without logging out.
Force Login
option is supported for the administrative
user.
Cannot log into
Administrator
Console
.
The user forgot the
password.
Press and hold the reset button for more
than 8 seconds. This resets the reader
configuration to factory defaults, including
the password. This also removes the
contents of the
apps partition.
Unable to add SNTP server,
reader returning error:
Error: Cannot find the
specified Host Address
SNTP server is not
reachable.
Ensure the SNTP server is accessible.
SNTP server name is not
resolvable via DNS server.
Ensure the DNS server name is configured
in TCP/IP configuration.
DNS server is not
reachable.
Ensure the DNS server is accessible.
Operation failed. A user operation did not
complete, typically due to
invalid input.
Validate all inputs and retry the operation. If
it is not successful, see
Service Information
on page xii
.
Invalid User Name and/or
Password - Try again.
The user name and/or
password were not found in
the system, or do not match
the current user registry.
Accurately retype login information. If this is
not successful, see
Service Information on
page xii
.
Session has Timed-out - Log in
again.
The current session was
inactive beyond the time-out
period (15 minutes), so the
system automatically logged
out.
Log in again. As a security precaution to
protect against unauthorized system
access, always log out of the system when
finished.
Table 8-1 Troubleshooting (Continued)
Problem/Error Possible Causes Possible Solutions
Draft 2