User Guide

Troubleshooting 8 - 5
Invalid Device Address. The device address
information (parent) is
invalid, missing, or
formatted inaccurately.
Contact Zebra support.
See
Service Information on page xii .
Command parsing state error.
Missing argument for the
command.
Command internal type cast
error.
Missing operator.
Unknown operator.
A command was formatted
inaccurately.
Contact Zebra support.
See
Service Information on page xii .
The action must be confirmed. The user must confirm the
requested action before it is
executed.
Select the confirmation option when issuing
this request.
Invalid network adapter when
navigating to the Bluetooth
configuration page.
The Bluetooth dongle is not
plugged in or not supported.
Plug in a supported Bluetooth dongle and
refresh the browser.
Wireless scan error. Wireless dongle is not
plugged in or not supported.
Plug in a supported wireless dongle and
repeat the wireless scan.
Unable to connect to the wireless
network.
Access point is off or
unreachable.
Turn on the access point and make sure it is
accessible.
Encryption type is not
supported in the access
point.
Use one of the following supported
encryption types: WEP128, WPA/WPA2
and Open.
The wireless page displays
Adapter not found .
Connect the wireless adapter to the reader.
Wireless connection is complete,
but no IP address.
No DHCP server is running
in the network.
Add a DHCP server to the network.
OS update in progress. Firmware update on the
reader is ongoing. The
current operation is not
permitted.
Wait for the firmware update to complete
and then retry the operation.
Cannot change password. Cannot change password
for guest.
Guest does not need a password to log in to
the Administrator Console.
Table 8-1 Troubleshooting (Continued)
Problem/Error Possible Causes Possible Solutions
NOTE If problems still occur, contact the distributor or call the local contact. See page xii for contact information.
Draft 2